TY - JOUR T1 - How Do We Keep the Living Laboratory Alive? Learning and Conflicts in Living Lab Collaboration JF - Technology Innovation Management Review Y1 - 2013 A1 - Louna Hakkarainen A1 - Sampsa Hyysalo KW - collaboration KW - conflicts KW - gerontechnology KW - health care KW - learning KW - living labs AB - Living lab environments are often promoted as a way to engage private companies, citizens, researchers, and public organizations in mutually beneficial learning. Based on an in-depth case study of a four-year living lab collaboration in gerontechnology, we agree that successful living lab development hinges on learning between the parties, yet its emergence cannot be presumed or taken for granted. Diverse competences and interests of participating actors often make technology development projects complicated and volatile. The study describes two specific challenges faced in a living lab project: i) power issues between the actors and ii) end-user reluctance to participate in the development of new technology. Despite the hardships, we suggest that the living lab environment worked as a catalyst for learning between users and developers. Nevertheless, realizing the benefits of this learning may be more challenging than is usually expected. Learning for interaction is needed before effective learning in interaction is possible. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/749 IS - 12 U1 - Aalto University Louna Hakkarainen, M.Soc.Sci, is a Doctoral candidate in the School of Arts, Design and Architecture at Aalto University in Helsinki, Finland. She is also finishing her licenciate degree in the University of Helsinki's Faculty of Social Sciences. Her research focuses on social shaping of technology, living lab development, and facilitation. U2 - Aalto University Sampsa Hyysalo is an Associate Professor in Co-Design in Aalto University's School of Arts, Design and Architecture, and he is a Senior Researcher at the Aalto University School of Business in Helsinki, Finland. Sampsa’s research and teaching focus on user involvement in innovation and the co-evolution of technologies, practices, and organizations. He received his PhD in Behavioral Sciences from the University of Helsinki and holds a Docentship in information systems, specializing in user-centered design. Sampsa has published 30 peer-reviewed articles, and his most recent books are Health Technology Development and Use: From Practice-Bound Imagination to Evolving Impacts (2010) and Käyttäjä Tuotekehityksessä—Tieto, Tutkimus, Menetelmät (Users in Product Development—Knowledge, Research, Methods, 2009). ER -