TY - JOUR T1 - Innovation Management in Living Lab Projects: The Innovatrix Framework JF - Technology Innovation Management Review Y1 - 2019 A1 - Dimitri Schuurman A1 - Aron-Levi Herregodts A1 - Annabel Georges A1 - Olivier Rits KW - assumption KW - business modelling KW - Innovation management KW - living labs KW - testing KW - user research KW - validation AB - Despite living labs being described as “orchestrators” and innovation intermediaries, there is scant literature providing concrete guidelines and tools for living lab practitioners on the topic of project-related innovation management. To address this need, we propose Innovatrix, an innovation management framework built upon existing business model and innovation management tools and frameworks and iterated based on practical experience in living lab projects. In this article, we illustrate the added value of the proposed framework through three practical case studies that lead to three propositions regarding innovation management in living lab projects. First, Innovatrix helps to scope the user involvement activities, which leads to greater efficiency and faster decision making. Second, Innovatrix forces the project owner to focus on a limited number of customer segments, which increases the speed of learning as the scarce entrepreneurial resources are dedicated to a limited number of segments. Third, Innovatrix allows practitioners to capture the iterations and pivots that were made during an innovation project, which helps to link specific outcomes with certain living lab activities. PB - Talent First Network CY - Ottawa VL - 9 UR - https://timreview.ca/article/1225 IS - 3 U1 - imec.livinglabs Dimitri Schuurman is the Team Lead of the Business model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. U2 - imec.livinglabs Aron-Levi Herregodts is an Innovation Manager at imec.livinglabs. He holds Master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). He is the imec.livinglabs product owner of Innovatrix and applies this methodological approach on a day-to-day basis to a wide-variety of innovation projects. U3 - imec.livinglabs Annabel Georges is an Innovation Manager at imec.livinglabs. Within this “living-lab-as-a-service” she conducts user research to structurally support innovation development for SMEs. Next to this, she is also involved in several smart city projects. Her main research topics are drop-out and user engagement within field tests and working on the processes of current living lab practices. Annabel holds a Master’s degree in Communication Sciences with a specialization in New Media and Society from Ghent University. U4 - imec.livinglabs Olivier Rits is Program Manager at imec.livinglabs. He holds a Master’s degree in Applied Physics (Engineering) from Ghent University in Belgium. Previously, Olivier worked as a business developer for Alcatel-Lucent, where he was involved with many different technologies, and for the research group SMIT, where he was responsible for the business modelling practice in the context of SME living lab innovation projects. ER - TY - JOUR T1 - Overcoming Barriers to Experimentation in Business-to-Business Living Labs JF - Technology Innovation Management Review Y1 - 2017 A1 - Ruben D’Hauwers A1 - Aron-Levi Herregodts A1 - Annabel Georges A1 - Lynn Coorevits A1 - Dimitri Schuurman A1 - Olivier Rits A1 - Pieter Ballon KW - B2B KW - experimentation KW - living labs KW - testing KW - user research AB - Business-to-business (B2B) living lab projects have been mentioned in different areas of academic research, but the innovation management literature requires deeper analysis of their potential opportunities and challenges. Real-life experimentation is a key requirement for living labs as it enables deeper insights in the potential success of innovations. However, the literature has not provided insights on how living lab projects can implement real-life experimentation in B2B innovation projects and does not describe appropriate conditions for experimentation in these settings. In this study, we identified three main barriers preventing real-life experimentation in B2B living lab projects: the technological complexity, the need for integration, and the difficulty in identifying testers. The barriers are discussed in detailed and potential solutions are provided to help overcome these barriers and stimulate the adoption of real-life experimentation in B2B innovation projects. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1054 IS - 2 U1 - imec – SMIT – VUB Ruben D’Hauwers is a Researcher at imec-SMIT-VUB in Belgium. He holds a master’s degrees in Business Engineering (2011) and Innovation and Entrepreneurship (2013). He has also worked in the field of business development in two different organizations. He joined imec in 2014 and focuses on business-to-business research, business modelling, and on capturing and validating the assumptions throughout the innovation process. U2 - imec – MICT – Ghent University Aron-Levi Herregodts is a User Expert at imec.livinglabs and an affiliated researcher at imec – MICT – Ghent University in Belgium. He holds master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). As a user expert, his role is to translate user behaviour, needs, and wants into tangible recommendations to provide structure to the innovation process of both SMEs and large organizations. His main research interests include open innovation, user innovation, organizational learning, intermediary activities, and user-centric design and methodologies. He is also preparing a PhD on the configuration of intermediary user-oriented activities with innovation-relevant actors for distinct types of entrepreneurs and innovations. U3 - imec – MICT – Ghent University Annabel Georges is a Junior Researcher in the research group at imec – MICT – Ghent University in Belgium. She holds a master’s degree in Communication Sciences from Ghent University, with a specialization in New Media and Society. Her main interests are domestication theory, field tests, and improvements to living lab practices. U4 - imec – MICT – Ghent University Lynn Coorevits is a Senior User Researcher for imec – MICT – Ghent University in Belgium, where she focuses on tools and techniques for open and user innovation, such as sensors and design thinking. Her current research focuses on the adoption and attrition of wearables as well as optimization of context integration in living lab projects. She works on several SME living lab projects ranging from the financial to social industry. She holds master’s degrees in Psychology and in Marketing Analysis from Ghent University and has 9 years of experience in innovation research and consultancy. U5 - imec – MICT – Ghent University Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. ER - TY - JOUR T1 - A Structured Approach to Academic Technology Transfer: Lessons Learned from imec’s 101 Programme JF - Technology Innovation Management Review Y1 - 2017 A1 - Dimitri Schuurman A1 - Stan De Vocht A1 - Sven De Cleyn A1 - Aron-Levi Herregodts KW - academic spin-off KW - entrepreneurial action KW - entrepreneurship KW - incubation KW - research valorization KW - technology transfer AB - In this article, we describe imec’s 101 Programme for academic technology transfer and explain how it supports researchers by following a structured process in a limited amount of time and by carefully involving different stakeholders and people with relevant skills and expertise. The programme combines insights in terms of processes and of team composition from the entrepreneurship literature and puts them into practice in an internal incubation programme that is generated from the bottom-up. Based on hands-on experiences and interviews with key stakeholders in the process, we evaluate the programme and distill lessons learned. The article highlights the importance of a structured technology transfer process in the early stages of opportunity discovery and entrepreneurial action, and it offers insights on team formation for academic spin-offs. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1095 IS - 8 U1 - imec Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. U2 - imec Stan De Vocht is the Innovation Manager at imec and was previously the Technology Transfer Manager at iMinds. Stan holds a Master of Law (LL.M.) and a Master of Intellectual Property and has been working in the technology transfer sector since his graduation in 2005. Stan has taken the initiative in the creation of the 101 programme and has helped several projects from technology to business. U3 - imec Sven De Cleyn graduated with a Master in Commercial Engineering and started his professional career at the University of Antwerp, where he conducted research on high-tech spin-offs from European universities. He joined iMinds (merged with imec since October 2016) in 2011 as Technology Transfer Manager. He is in charge of the imec.istart business acceleration program in which he supports new spin-offs and startups. The program is recognized by UBI Global as one of the leading accelerators worldwide. Today, Sven is also a part-time professor in (high-tech) entrepreneurship at the University of Antwerp. U4 - imec Aron-Levi Herregodts is a user specialist at imec.livinglabs and an affiliated researcher at imec-MICT-UGhent. He obtained master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). As a user specialist with imec.livinglabs, his role is to translate multi-actor behaviour, needs, and wants to tangible recommendations to provide structure to the innovation process of startups, SMEs, and large organizations. His main interests include open innovation, user innovation, organizational learning, intermediary activities, and user-centric design and methodologies. He has specific interest in the configuration of intermediary learning activities based on the end user with innovation-relevant actors for distinct types of entrepreneurs and innovations. ER -