%0 Journal Article %J Technology Innovation Management Review %D 2017 %T Convergent Innovation in Emerging Healthcare Technology Ecosystems: Addressing Complexity and Integration %A Mark A. Phillips %A Tomás S. Harrington %A Jagjit Singh Srai %K complexity %K convergent innovation %K ecosystems %K healthcare %K integration %X Precision Medicine and Digital Health are emerging areas in healthcare, and they are underpinned by convergent or cross-industry innovation. However, convergence results in greater uncertainty and complexity in terms of technologies, value networks, and organization. There has been limited empirical research on emerging and convergent ecosystems, especially in addressing the issue of integration. This research identifies how organizations innovate in emerging and convergent ecosystems, specifically, how they address the challenge of integration. We base our research on empirical analyses using a series of longitudinal case studies employing a combination of case interviews, field observations, and documents. Our findings identify a need to embrace the complexity by adopting a variety of approaches that balance “credibility-seeking” and “advantage-seeking” behaviours, to navigate, negotiate, and nurture both the innovation and ecosystem, in addition to a combination of “analysis” and “synthesis” actions to manage aspects of integration. We contribute to the convergent innovation agenda and provide practical approaches for innovators in this domain. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 44-54 %8 09/2017 %G eng %U http://timreview.ca/article/1105 %N 9 %1 University of Cambridge Mark A. Phillips is a Doctoral Researcher in the Institute of Manufacturing at the University of Cambridge, United Kingdom. His research focuses on innovation, emergent ecosystems, “convergence”, and healthcare technologies. Before embarking on his PhD, Mark was a Senior Vice President and Head of Development, Supply and Service for diagnostics at GlaxoSmithKline. He held a variety of roles in a career spanning 30 years in pharmaceuticals and life sciences covering technical and engineering, manufacturing operations, global supply chain leadership, manufacturing strategy, lean and business change, and new business start-up. He has a first-class honours degree in Chemical Engineering from Loughborough University in the United Kingdom and a Masters in Manufacturing Leadership from Cambridge University, and he is a Chartered Engineer and a Fellow of the Institute of Chemical Engineers. %2 Norwich Business School Tomás S. Harrington is Associate Professor of Digitalisation and Operations Management (Senior Lecturer) within the Innovation, Technology and Operations Management Group at Norwich Business School at the University of East Anglia (UEA) in the United Kingdom. Prior to joining the Faculty of Social Sciences at UEA in August 2017, Tomás spent eight years at the University of Cambridge’s Institute for Manufacturing. His research and practice interests focus on industrial systems transformation, enabled by the adoption of advanced manufacturing and digital technologies. He has also held senior roles in industry encompassing new product development, process design, and big data analytics – most recently with Intel Corporation. Tomás holds Bachelor and PhD degrees in Chemistry and an MBA (with distinction) for which he received a Chartered Management Institute award in 2008. %3 University of Cambridge Jagjit Singh Srai is Head of the Centre for International Manufacturing within the Institute for Manufacturing at the University of Cambridge, United Kingdom. His research focuses on the analysis, design, and operation of international production, supply and service networks, and the disruptive impacts of new technologies, markets, and regulations. As Research Director of Project Remedies, a £23m collaborative research programme involving leading pharmaceutical firms, applied research explores how new technologies may transform healthcare supply chains. Jag also advises leading multinationals, governments, and international institutions including UNCTAD, UNIDO, and WEF. Previous roles have been in industry with Unilever working as a Supply Chain Director of a multinational regional business, Technical Director of a national business, and other senior management positions. He holds a first-class honours degree in Chemical Engineering from Aston University, United Kingdom, and MPhil and PhD degrees in International Supply Networks from Cambridge University, and he is a Chartered Engineer and a Fellow of the Institute of Chemical Engineers. %R http://doi.org/10.22215/timreview/1105