%0 Journal Article %J Technology Innovation Management Review %D 2021 %T The Effects of Competence-Based, Expressive and Collaborative Service Performance on the B2B Service Relationship %A Wenting Zou %A Saara A. Brax %A Risto Rajala %K B2B services %K Business services %K Relationship performance %K Repurchase intentions %K Service performance %K Service purchasing %X Service performance is considered an essential determinant of successful business relationships. It affects the customer’s repurchase intentions and, therefore, the continuity of the relationship between the service provider and the customer. Yet, due to the complexity of B2B relationships, service performance is a multi-faceted issue. It includes at least three crucial aspects: competence-based, expressive, and collaborative performance. The present paper investigates the effects of these dimensions on the buyer-supplier relationship and analyzes their mediated impact on customer repurchasing intentions. In so doing, we establish a structural equation model and test multiple hypotheses with a sample of 141 purchasing professionals from 23 countries. The findings indicate that expressive and collaborative service performance are more significant determinants of successful business relationships and influence business relationship continuity more than competence-based service performance. Also, relationship performance was found to fully mediate the links between expressive and collaborative service performance with customer repurchase intentions. The study underscores that service providers can ensure business continuity with their customers by investing in expressive and collaborative service performance. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 17-31 %8 05/2021 %G eng %U timreview.ca/article/1439 %N 5 %1 Aalto University Wenting Zou, MSc (Tech), is a doctoral candidate at Aalto University, Finland. Her research focuses on managing the complexity of B2B services, paying a special attention to the influences of service contract management, contracting process, and service complexity on service providers’ performance. Her work builds on an interdisciplinary background and combines multiple theoretical perspectives and methods of analysis. She is affiliated with Aalto University School of Science, Department of Industrial Engineering and Management. %2 LUT University Saara A. Brax, DSc (Tech), is a postdoctoral researcher at the School of Business and Management in LUT University, Finland. Her research covers service operations management and industrial management, focusing on servitization, industrial product-service systems, and service supply chains in the B2B context. Her recent works have focused on digitalization, data analytics and sustainability in supply chains. %3 Aalto University and Carleton University Risto Rajala, DSc (Econ), is Associate Professor of Service Engineering and Management at Aalto University, Finland, and an Adjunct Research Professor at Carleton University, Canada. His research focuses on the management challenges of technology firms’ service operations, including the management of complex service systems and the system-level changes linked with the transformation of technology industries toward service-based value creation. He currently serves as the Head of the Department of Industrial Engineering and Management of Aalto University. %& 17 %R http://doi.org/10.22215/timreview/1439 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Enabling and Promoting Sustainability through Digital API Ecosystems: An example of successful implementation in the smart city domain %A Maurizio Brioschi %A Michele Bonardi %A Nadia Fabrizio %A Alfonso Fuggetta %A Emiliano Sergio Verga %A Maurilio Zuccalà %K digital ecosystem %K FAIR %K interoperability %K sustainability %X Recent studies have recognized that digital ecosystems can enhance the transformation of enterprises and the sustainability of cooperation networks by enabling a regulated and governed exchange of data between different stakeholders according to common rules. Thanks to digital ecosystems, data can be effectively distributed and leveraged to build innovative services in various contexts, such as smart cities or corporate solutions. In this paper we apply the Cefriel Digital Ecosystem Toolkit approach, which was first adopted to foster digital interoperability during the 2015 World Exposition in Milan, Italy. The goal of this lightweight approach is to combine technologies for building API-based solutions with governance processes and common participation guidelines. Moreover, we argue that this approach fosters data sustainability responding to the FAIR (Findability, Accessibility, Interoperability, Reusability) principles for data management and stewardship. Since 2015, this approach has been applied in several projects and featured by the European Commission's JRC and the USA's NIST. The Cefriel Digital Ecosystem Toolkit approach now supports the creation of many-to-many digital relationships between stakeholders operating in various domains, allowing the discovery and reuse of digital assets owned by companies and organizations of any type and size, as well as supporting the development of added value services for citizens and other end-users. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 4-10 %8 01/2021 %G eng %U timreview.ca/article/1412 %N 1 %1 Cefriel Michele Bonardi has been working in Cefriel since 2008. From 2010 to 2015, he was manager of the Technical Management Board of the E015 Digital Ecosystem. He is now the Head of Digital Ecosystems Practice in Cefriel. %2 Cefriel Maurizio Brioschi is a Business Developer, Director and Foresight Manager in Cefriel. Since April 1997, he has worked in distributed architectures and the strategic development of complex IT systems, ranging from e-government solutions to industrial infrastructure. He was the project manager of ICT planning for Expo 2015, helping to foresee and shape digital innovation scenarios through digital ecosystems. %3 Cefriel Nadia Fabrizio is a Senior Manager at Cefriel, where she has worked since 2004. In recent years, she has been working as the principal investigator for H2020 and EIT projects in the field of distributed ledger technologies. %4 Cefriel Alfonso Fuggetta is a Full Professor at Politecnico di Milano and Scientific Director of Cefriel. He has been a member of several committees in the Italian Government. He has also collaborated with AIPA, CNIPA, the Department of Innovation, and the Ministries of Health, Labour, and Education and University. %# Cefriel Emiliano Sergio Verga has been working at Cefriel as a Digital Ecosystem Manager since 2013. His main role is the Scientific Coordination of the Lombardy Region’s E015 Digital Ecosystem. %$ Cefriel Maurilio Zuccalà has been principal investigator in research projects (FP6, FP7, H2020, EIT) since 2004 in the field of API economy, smart cities, digital platforms, and service ecosystems. He has authored texts in peer reviewed journals, books, and conferences and is a technical leader for the urban data platform of the H2020 “Sharing Cities” lighthouse project in Milan. %& 4 %R http://doi.org/10.22215/timreview/1412 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Values and Practices behind Collaborative Childcare in Knowledge-based Organizations %A Gianluca Schiavo %A Chiara Leonardi %A Massimo Zancanaro %K Collaborative workplace practices %K Employee participation %K Grounded design. %K Sharing networks %K Work-life balance %X New forms of socializing care that leverage community networks and are based on alternative social arrangements are being experimented with in different grassroots contexts. They are being framed as innovative practices to facilitate the integration of professional and caring responsibilities. In this changing landscape, the private sector might benefit from new forms of welfare policies and family-friendly practices that are based on the co-participation of employees, and encouraged by public policies targeting workplace solutions for childcare. This paper intends to contribute to the ongoing debate on socio-technical innovation in management by exploring how collaborative childcare services might be deployed in workplace settings. At the same time, it investigates the role of digital technology in facilitating employees' engagement and participation. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 41-50 %8 05/2020 %G eng %U timreview.ca/article/1355 %N 5 %1 Fondazione Bruno Kessler Gianluca Schiavo is a researcher with the Intelligent Interfaces and Interaction (i3) unit, Fondazione Bruno Kessler (FBK), Trento, Italy and an affiliate faculty member with the University of Trento in the Department of Psychology and Cognitive Science. His primary research area is Human-Computer Interaction, specifically Computer-Supported Cooperative Work and Social Computing. His current research focuses on the design, development, and evaluation of intelligent, collaborative, and inclusive technology for social good. %2 Fondazione Bruno Kessler Chiara Leonardi is a researcher with the Intelligent Interfaces and Interaction (i3) unit, Fondazione Bruno Kessler (FBK), Trento, Italy. Her work is at the intersection of Social Sciences and Computing. She leads human-centred studies applying inclusive and participative methods aimed at understanding possible domains for technology use, designing and evaluating digital services. Drawing on sociological qualitative methods, her goal is to understand users' needs, values and practices, envision novel digital solutions, and iteratively evaluate design ideas with users. %3 University of Trento Massimo Zancanaro is a full professor of Computer Science at the Department of Psychology and Cognitive Science of the University of Trento and the head of the Intelligent Interfaces and Interaction (i3) unit at Fondazione Bruno Kessler (FBK). His research interests are in the field of Human-Computer Interaction and specifically on the topic of intelligent interfaces for which he is interested in investigating aspects related to design as well as to the study of reasons for use and non-use. He co-edited two books and has authored or co-authored more than a hundred papers in journals, conferences, and peer-reviewed symposia. %& 41 %R http://doi.org/10.22215/timreview/1355 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Data Science as an Innovation Challenge: From Big Data to Value Proposition %A Victoria Kayser %A Bastian Nehrke %A Damir Zubovic %K analytics %K big data %K digital innovation %K idea generation %K innovation process %X Analyzing “big data” holds huge potential for generating business value. The ongoing advancement of tools and technology over recent years has created a new ecosystem full of opportunities for data-driven innovation. However, as the amount of available data rises to new heights, so too does complexity. Organizations are challenged to create the right contexts, by shaping interfaces and processes, and by asking the right questions to guide the data analysis. Lifting the innovation potential requires teaming and focus to efficiently assign available resources to the most promising initiatives. With reference to the innovation process, this article will concentrate on establishing a process for analytics projects from first ideas to realization (in most cases: a running application). The question we tackle is: what can the practical discourse on big data and analytics learn from innovation management? The insights presented in this article are built on our practical experiences in working with various clients. We will classify analytics projects as well as discuss common innovation barriers along this process. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 16-25 %8 03/2018 %G eng %U http://timreview.ca/article/1143 %N 3 %1 Ernst and Young Victoria Kayser is a Data Scientist in Ernst & Young’s Advisory Organization. Her research is focused on the intersection of analytics and innovation management. Her PhD examined the contribution of text mining to foresight and future planning. She has worked in the fields of innovation research and strategy development as well as in the automotive sector. She holds a Master of Science degree in Information Engineering and Management. %2 Ernst and Young Bastian Nehrke is a Manager with Ernst and Young’s Advisory in Stuttgart. He specializes in developing organizational analytics capabilities and supports clients in setting up their own analytics hubs and CoEs as well as innovation and data thinking methods. He is a certified Project Manager, Business Analyst, and Requirements Engineer and studied International Management and Innovation and Technology Management in Frankfurt and Heilbronn. %3 Ernst and Young Damir Zubovic leads Ernst and Young’s Data and Analytics Practices in Germany, Switzerland, and Austria as Partner. With 15 years of professional experience in leading business intelligence, analytics and big data initiatives, he is responsible for business development, specializing in analytics applications in the automotive and life sciences sectors and in consumer and retail products. His extensive experience in the field makes him an experienced mentor who also acts as coach, lecturer, and keynote speaker. %R http://doi.org/10.22215/timreview/1143 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Exploring the Transdisciplinary Learning Experiences of Innovation Professionals %A Mariana Zafeirakopoulos %A Mieke van der Bijl-Brouwer %K emotion %K experience %K learning %K professional %K transdisciplinary %X Transdisciplinary innovation inherently involves learning how to integrate disciplines towards exploring a problem or towards developing a solution or technology. Thus, transdisciplinary innovation and transdisciplinary learning are practically interchangeable. Although transdisciplinary learning has been studied and experimented with in educational research, the understanding of it in a professional context is limited. We therefore aim our research at addressing this question of how people shift their practice towards other disciplines to address complex issues. We chose to focus on a particularly challenging context – the shift from positivist to non-positivist learning across the career of transdisciplinary innovators when addressing complex problems. What makes this context challenging is that the siloed and heavily specialized nature of working within a disciplinary construct discourages collaboration on real-world complex problems. This context is also challenging because the analytic focus from positivist disciplines results in a reductionist approach, which limits an innovator’s ability to explore problems holistically and abductively. An understanding of the learning experiences of practitioners in these contexts will inform the identification of relevant variables and attributes that encourage innovative learning for ultimately innovative practice. This identification might help us develop better support and education for innovation professionals who want to adopt transdisciplinary practices for the purposes of addressing complex problems. In this article, we discuss the results of a series of in-depth interviews to understand the learning experiences of design innovation practitioners who experienced a shift away from positivist approaches towards transdisciplinary innovation practice. We explore the research approach undertaken to study the motivations and drivers, the emotions experienced during the shift, and the implementation and dissemination of the new learning into professional practice. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 50-59 %8 08/2018 %G eng %U https://timreview.ca/article/1178 %N 8 %1 University of Technology Sydney Mariana Zafeirakopoulos is a Senior Strategic Design Practitioner at the University of Technology Sydney’s Design Innovation Research Centre/Designing Out Crime Research Centre and freelance Intelligence Capability Advisor in Sydney, Australia. Mariana is currently pursuing her PhD exploring how intelligence analysis approaches can be enhanced by design innovation and transdisciplinary approaches to address complex social problems such as radicalization. Mariana holds a Master’s degree in Public Policy and Social Sciences (War Studies) from King’s College London, a Bachelors in Law from the University of New South Wales, and a Bachelor in Arts (Government and International Relations, and Asian Studies) from the University of Sydney. %2 University of Technology Sydney Mieke van der Bijl-Brouwer is a Senior Lecturer at the Faculty of Transdisciplinary Innovation at the University of Technology Sydney in Australia. Her research interests span the fields of human-centred design, systemic design, and public and social sector innovation. As a lecturer, she is responsible for coordinating part of the transdisciplinary degree Bachelor of Creative Intelligence and Innovation. Mieke holds a Master of Science degree in Industrial Design Engineering from Delft University of Technology and a PhD on the topic of user-centred design from the University of Twente, both in the Netherlands. %R http://doi.org/10.22215/timreview/1178 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T TIM Seminar – Transforming a Desert City into an International Cybersecurity Hub and Ecosystem %A Roni Zehavi %K Canada %K collaboration %K cooperation %K cybersecurity %K CyberSpark %K Israel %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 43-45 %8 04/2016 %G eng %U http://timreview.ca/article/982 %N 4 %1 CyberSpark Roni Zehavi is the CEO of CyberSpark, the industry initiative created to advance research and development of cyber-solutions in Beer-Sheva, Israel. He has more than 10 years of experience in the entrepreneurial hi-tech arena, integrating highly-innovative and multidisciplinary technologies into sellable products. His range of experience includes stewarding ideas through the development process into the marketplace. His most recent company, "To-Be-Education," is creating a platform upon which teachers and students can upload content that can be transformed into dilemma-based learning games with multiple users, facilitating the development of global learners’ communities. An experienced test engineer and pilot from ETPS UK and an Aeronautical Engineer from the Technion, Roni is a well-known expert in the aviation professions, including their operational, methodological, and technological aspects. In 2004, Roni founded Rontal Applications, a leading provider of a 3D-based application for simulations and real-time command-and-control systems. Under his leadership, the company achieved successful results before being acquired by an American corporation. %R http://doi.org/10.22215/timreview/982 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Identifying the Challenges in Commercializing High Technology: A Case Study of Quantum Key Distribution Technology %A Anas Al Natsheh %A Saheed A. Gbadegeshin %A Antti Rimpiläinen %A Irna Imamovic-Tokalic %A Andrea Zambrano %K after-sales services %K certification %K challenges %K commercialization %K high technology %K infrastructure %K market size %K quantum key distribution %K standards %K supply chains %X This article examines the challenges in commercializing high technologies successfully and sustainably using quantum key distribution (QKD) technology as a case study. Quantum communication is increasingly relevant to cybersecurity and nanotechnology, which will replace current technologies and change the way we live. To understand how such high technology could be successfully commercialized, we interviewed individuals from four metrology institutions and two international companies. The result revealed that scattered and small markets, supply chain development, technology validation/certification, a lack of available or adequate infrastructure, and after-sales services are the most serious challenges facing successful commercialization of quantum communication technology. To validate these challenges, we conducted a survey of 60 experts, 49 of whom agreed that above-mentioned factors could affect the commercialization success of QKD technology. Likewise, the survey revealed that technical development, customer orientation/awareness, and government regulations could also hinder the commercialization of QKD technology. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 26-36 %8 01/2015 %G eng %U http://timreview.ca/article/864 %N 1 %1 CEMIS-Oulu Anas Al Natsheh is a Senior Business Advisor at the Centre for Measurement and Information Systems (CEMIS-Oulu) in Oulu, Finland, and he is a Principal Lecturer in Research, Development, and Innovation (RDI) at Kajaani University of Applied Sciences, also in Finland. He is an expert in empirical researches, research valorization, and technology commercialization. He holds a PhD from the University of Kuopio (now the University of Eastern Finland), where his research focused on the applications of nanotechnology. %2 University of Oulu Saheed Adebayo Gbadegeshin is a Project Researcher at the University of Oulu in Finland, and he is a Project Staff member at Kajaani University of Applied Sciences, also in Finland. He holds an MSc degree in Entrepreneurship from the University of Jyväskylä in Finland. His research interests include technology-based entrepreneurship, technology commercialization, and family-run businesses. %3 University of Oulu Antti Rimpiläinen is a Project Researcher at the University of Oulu in Finland and a Project Staff member at Kajaani University of Applied Sciences, also in Finland. He holds an MSc degree in Economics and Business Administration from the University of Oulu in Finland. His research interests include technology-based entrepreneurship, technology commercialization, networking, and international business. %4 University of Oulu Irna Imamovic-Tokalic is a Project Staff member at the Kajaani University of Applied Sciences in Finland. She holds a BSc degree in Macrofinancial Management from the University of Sarajevo, Bosnia. Her research interests include technology commercialization, digital media and marketing, graphic design, and financial management. %# University of Oulu Andrea Zambrano is a Project Researcher at the Kajaani University of Applied Sciences in Finland. She holds a master’s degree in Financial and Management Accounting from the University of Oulu in Finland, and in International Economics from the University of Antwerp in Belgium. Her research interests include financial management, research cooperation with Latin-American regions, and economic impact studies with focuses on benefit-cost analyses, financial analyses, and forecasting. %R http://doi.org/10.22215/timreview/864 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Conceptualizing Innovation in Born-Global Firms %A Erik Zijdemans %A Stoyan Tanev %K born global %K business model %K early internationalization %K Innovation management %K lean startup approach %X This article summarizes the insights from a systematic study of the research literature focusing on the innovation aspects of born-global firms – ventures that were launched to exploit a global niche from the earliest days of their operations. The authors provide a snapshot of opinions on the different aspects of innovation in the way they were conceptualized in the academic literature. The insights are based on a selection of 32 peer-reviewed journal articles addressing the different challenges associated with early internationalization and innovation in such ventures. The article emphasizes that the early internationalization of new ventures should be considered as an innovation process in itself and that innovation and internationalization have a positive effect on each other. In addition, it points out the role of knowledge acquisition and networking capabilities as key innovation enablers and refers to the emergence of the lean startup perspective on the innovation processes in born-global firms. The suggested insights will be relevant to researchers and practitioners interested in the relationship between early internationalization and innovation in international new ventures and lean global startups. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 5-10 %8 09/2014 %G eng %U http://timreview.ca/article/826 %N 9 %1 University of Southern Denmark Erik Alexander Zijdemans is a Master’s degree candidate in Product Development and Innovation with a focus on Global Supply Chain Development at the University of Southern Denmark in Odense. Additionally, he holds a BEng in Business Engineering from Hogeschool Utrecht, The Netherlands. He has over two years of working experience in project management and employee safety management. Currently, he is conducting his research at Carleton University in Ottawa, Canada, focusing on the role of business development agencies in the support of early globalization in technology startups. %2 University of Southern Denmark Stoyan Tanev is an Associate Professor in the Department of Technology and Innovation and member of the Centre for Integrative Innovation Management at the University of Southern Denmark, Odense, Denmark, as well as Adjunct Professor in the Department of Systems and Computer Engineering at Carleton University in Ottawa, Canada, where he was previously a faculty member in the Technology Innovation Management Program. He has a MSc and a PhD in Physics jointly from the University Pierre and Marie Curie, Paris, France and the University of Sofia, Bulgaria, a PhD in Theology from the University of Sofia, Bulgaria, an MEng in Technology Innovation Management from Carleton University, Canada, and an MA from the University of Sherbrooke, Canada. He has multidisciplinary research interests with a focus on the fields of technology innovation management, global technology entrepreneurship, business model design and value co-creation. Dr. Tanev is Senior IEEE member, and he is a member of the editorial boards of the Technology Innovation Management Review and the International Journal of Actor-Network Theory and Technological Innovation. %R http://doi.org/10.22215/timreview/826 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Cybersecurity Startups: The Importance of Early and Rapid Globalization %A Tony Bailetti %A Erik Zijdemans %K born global %K cybersecurity %K globalization %K startups %X Corporations and government agencies worldwide seek to ensure that their networks are safe from cyber-attacks, and startups are being launched to take advantage of this expanded market for cybersecurity products, services, and solutions. The cybersecurity market is inherently global; therefore, cybersecurity startups must globalize to survive. With this article, we fill a gap in the literature by identifying the factors that make a technology startup valuable to specific stakeholders (e.g., investors, customers, employees) and by providing a tool and illustrating a process to describe, design, challenge, and invent the actions that should be performed to globalize a cybersecurity startup early and rapidly for the purpose of increasing its value. The development of the tool builds on recent advances in the resource-based literature, the review of the literature on born-global firms and business model discovery processes, and the experience gained operating the Lead to Win ecosystem. This article will be of interest to entrepreneurs and their venture teams, investors, business development agencies, advisors, and mentors of cybersecurity startups as well as researchers who develop tools and approaches that are relevant to technology entrepreneurs. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 14-21 %8 11/2014 %G eng %U http://timreview.ca/article/845 %N 11 %1 Carleton University Tony Bailetti is the Director of Carleton University's Technology Innovation Management (TIM) program in Ottawa, Canada. His research, teaching, and community contributions support technology entrepreneurship, regional economic development, and the early and rapid globalization of technology ventures. %2 University of Southern Denmark Erik Alexander Zijdemans is a Master’s degree candidate in Product Development and Innovation with a focus on Global Supply Chain Development at the University of Southern Denmark in Odense. He holds a BEng in Business Engineering from Hogeschool Utrecht, The Netherlands. Currently, he is conducting his research on the role of business development agencies in the support of early globalization in technology startups at Carleton University in Ottawa, Canada. %R http://doi.org/10.22215/timreview/845 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T From Ideas to Opportunities: Exploring the Construction of Technology-Based Entrepreneurial Opportunities %A Ferran Giones %A Zhao Zhou %A Francesc Miralles %A Bernhard Katzy %K constructivist view %K entrepreneurship policy %K technology entrepreneurship %X The transformation of business ideas into market opportunities is at the core of entrepreneurship. Nevertheless, the complexity of such a transformative process is seen to change depending on the variables influencing the opportunity-entrepreneur nexus. Although technology-entrepreneurship is regarded as a force of change and dynamism in socio-economic growth, it also depends upon an intricate process of opportunity development. The interest in understanding better how technology-based entrepreneurs simultaneously cope with technological uncertainty while trying to gain stakeholder support and access to resources, highlights a relevant research gap. The research described in this article uses the constructivist view to deepen our understanding of the technology-based entrepreneur’s conceptualization of the opportunity as a process of social construction. Our results show how initial consensus-building efforts and iteration with knowledgeable peers are an essential part of the emergence of the opportunity, changing both entrepreneur's and stakeholders' perceptions of the early business idea. Consequently, our results provide evidence in support of policy programs and measures that favour social-construction support mechanisms to foster technology-based entrepreneurship. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 13-20 %8 06/2013 %G eng %U http://timreview.ca/article/692 %N 6 %1 Ramon Llull University Ferran Giones is a research assistant at La Salle Innova Institute – Ramon Llull University in Barcelona, Spain. He has Bachelors and Masters degrees in Business Administration from ESADE Business School in Barcelona. Ferran’s professional background is in management consulting and international business-operations development. In recent years, he has been working in the areas of entrepreneurship and innovation, closely studying how entrepreneurs' ventures emerge in dynamic environments under high uncertainty conditions. %2 Leiden University Zhao Zhou is a PhD candidate at the Center for Technology and Innovation Management (CeTIM) at Leiden University, The Netherlands. His research interests are focused on the regional innovation system, technology-based entrepreneurship, and technology transfer. He has published in several international journals. %3 Ramon Llull University Francesc Miralles leads the La Salle Innova Institute in Barcelona, Spain, and is Professor of IS strategy, Innovation Management, and Research Methods in La Salle BES, at La Salle Campus Barcelona - Ramon Llull University. He has a PhD from the Polytechnic University of Catalonia and an MBA from ESADE. Before joining La Salle BES - URL, he was Executive Director in the Information Society Observatory of Catalonia (FOBSIC). Francesc was Professor and Dean at the University Pompeu Fabra Barcelona. His current research interests are in the area of information technology management, innovation management, and entrepreneurship. He has participated in several international research projects funded by the European Commission, the CYCIT (Spanish government), and the CENIT programme (Ministry of Science & Innovation). For three years, Francesc was a member of the executive committee of the International Conference on Information Systems (sponsored by AIS). He was co-chairman of the ICIS’02 held in Barcelona in December 2002. %4 University BW Munich / Leiden University Bernhard R. Katzy is Professor of Technology and Innovation Management at the University BW Munich in Germany and Leiden University in The Netherlands. He is founder and director of the Center for Technology and Innovation Management (CeTIM). Bernhard was invited to be the keynote speaker at the launch event of the European Living Lab movement in December 2006, is leading the knowledge-worker living lab (one of the first wave of living labs), and is founding member of ENoLL, the association of living labs. He started his professional career with an apprenticeship as car mechanic and later earned Master of Science degrees in electrical engineering and business management. He holds a PhD in industrial management from University of Technology (RWTH) Aachen in Germany and a second Ph.D. (Habilitation) in general management and technology management from University of St. Gallen, Switzerland. His research interest is about entrepreneurial management of fast-growing high-tech firms and the management of strategic change in the transition to the information age. %R http://doi.org/10.22215/timreview/692 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Chinese Entrepreneurs Go Global %A Daniel Zhou %K China %K entrepreneurship %K familism %K go global %K guanxi %K Kirzner %K Schumpeter %X China may be on the tipping point of explosive global growth. In response to changes in the global economy and an economic slowdown domestically, hundreds of thousands of Chinese SMEs are being encouraged to “go global” by their central and local governments. To a Chinese company, going global requires the expansion of its existing business in other countries or the development of new ventures with partners operating in other countries. Explosive growth in China may be possible, but it will depend on an appropriate strategy for going global. For a country that has firmly established itself as an international manufacturing hub, going global requires a shift in its entrepreneurial capacity, which is the focus of this article. We first assess the current situation in China to understand its current entrepreneurial focus and capacity, as well as the impetus for change. Next, we contrast the Kirznerian and Schumpeterian views of entrepreneurship to illustrate that – to go global – Chinese entrepreneurs must shift from an emphasis on exploiting pricing inefficiencies (i.e., Kirznerian entrepreneurship) to an emphasis on innovation (i.e., Schumpeterian entrepreneurship). Finally, we examine unique characteristics of the business environment and culture in China, which are likely to impact the ability of Chinese entrepreneurs to go global. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 28-31 %8 02/2012 %U http://timreview.ca/article/524 %N 2 %1 Carleton University Daniel (Dongyang) Zhou is a software designer at Ciena Networks; prior to this, he has worked at a variety of technology-based companies, including Alcatel-Lucent and Nortel. He is also a Master’s student in Carleton University’s Technology Innovation Management program. His interests include open source business, strategic planning for technology-based SMEs, and international business between China and North America. Daniel was born in China and came to Canada in 2001, which gives him perspectives on both Canadian and Chinese cultures. He graduated with High Distinction in Electrical Engineering from Carleton University in 2007. %R http://doi.org/10.22215/timreview/524 %0 Journal Article %J Open Source Business Resource %D 2011 %T The Strategic Impact of Corporate Responsibility and Criminal Networks on Value Co-Creation %A Frederick Ahen %A Peter Zettinig %X This article is motivated by the increasing concern about the ever-declining security of pharmaceutical products due to the abundance of counterfeit network actors. We argue that if networks are effective mechanisms for criminal organizations to infiltrate into any value chain, then networks should also work for responsible businesses in their quests to counter this phenomenon of value destruction, which is ultimately detrimental to the value co-creation process. Thus, this article demonstrates a nuanced understanding of the strategic impact of corporate responsibility of actors in networks on value co-creation. The current discourse on value co-creation in business networks is structured in such a way that it precludes its inherent corporate responsibility component even though they are not mutually exclusive. Moreover, research on value co-creation aimed at the proactive and responsible defence of a network substance via value co-protection has been mostly scant. We propose a model of value-optimization through value co-protection and ethical responsibility. This way of theorizing has several implications for both policy making and managerial decision making in the pharmaceutical industry and beyond. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 03/2011 %G eng %U http://timreview.ca/article/427 %N March 2011 %9 Articles %1 Turku School of Economics Frederick Ahen is a doctoral researcher at the Turku School of Economics, Turku, Finland. He holds a M.Sc. degree in International Business from the London South Bank University, London, UK and a B.Sc. in Economics and International Business from the Università Politecnica delle Marche Ancona, Italy. Frederick is interested in advancing theoretical and empirical analysis into the following substantive domains: international strategies of MNCs in the science and innovation industries, especially pharmaceutical companies operating in developing economies, corporate responsibility, value co-creation, comparative institutional analysis, and criminal organizational networks. %2 Turku School of Economics Peter Zettinig received his PhD in International Business from Turku School of Economics, 2003. Before joining Turku School of Economics as Assistant Professor in 2008, Peter held the position of Senior Lecturer at Victoria University of Wellington, New Zealand. His research interests relate to international business strategy - among others. %0 Journal Article %J Open Source Business Resource %D 2009 %T A RESTful Implementation of Geospatial Web Services %A Haris Kurtagic %A Geoff Zeiss %X In "What is Web 2.0?" Tim O'Reilly identifies the characteristics that distinguish Web 2.0 from the first generation of Web applications. One key aspect is participation. Instead of users simply consuming information, Web 2.0 technology enables all of us to participate in building content. The power of Web 2.0, in Tim O?Reilly?s words, is that it provides a platform for "harnessing collective intelligence". Perhaps the best known example of this is Wikipedia, which is distinguished from other online encyclopedias by the fact that its content is provided by users rather than a small group of experts. This model has been so successful, even the Encyclopedia Britannica has adopted a Web 2.0 approach. A critical challenge to participation is interoperability--integrating the islands of technology that characterize most information technology organizations. There have been earlier attempts to create a standard framework for distributed computing such as CORBA and DCOM, but the complexity of these environments has limited their adoption. A more recent and simpler approach is Representational State Transfer (REST). In this article we begin with an examination of the critical challenges facing organizations responsible for maintaining our utility, telecommunications and transportation infrastructure, outline how open standards are helping to address these challenges, and then discuss how geospatial data and services can be exposed over the web. We introduce REST, outline a RESTful implementation of geospatial web services that provides simple and open access to geospatial data over the web using standard web protocols, and describe a prototype web site developed using RESTful web services by the City of Nanaimo. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 02/2009 %G eng %U http://timreview.ca/article/238 %N February 2009 %9 Articles %1 SL-King Haris Kurtagic is General Manager and Founder of SL-King which focuses on developing spatial applications. Haris received an M.Sc degree in Information Science from the University of Sarajevo. His interests include spatially-enabled relational database management systems and the opportunities offered by open source geospatial. His first open source project was an Oracle Spatial data provider, King.Oracle, for the FDO interface. %2 Autodesk Geoff Zeiss joined Autodesk in 1999 where he is Director of Technology. His interest is in geospatially-enabled solutions and infrastructure management. In 2004, Geoff received one of ten annual global technology awards from Oracle Corporation for technical innovation and leadership in the use of Oracle. Prior to joining Autodesk, Geoff was Director of Software Engineering at VISION* Solutions which was widely recognized for developing innovative infrastructure solutions using leading edge technology. %0 Journal Article %J Open Source Business Resource %D 2009 %T Use of Moodle for Single Entry Portal at Riga Technical University %A Tom Schmit %A Zigmunds Zitmanis %X This article discusses the reasons for the decision of Riga Technical University (RTU) in Latvia to choose an open source product as the application to create ORTUS. ORTUS is an acronym for Open Riga Technical University Services and provides the single point of entry into electronic services for the University. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 05/2009 %G eng %U http://timreview.ca/article/253 %N May 2009 %9 Articles %1 Riga Business School Tom Schmit is an instructor at Riga Business School and does strategic and other devlopment consulting through his own firm, Ideas in Development. He has a BA in Biochemistry and an MBA with a concentration in Management of Information Services, both from Canisius College. %2 Riga Technical University Zigmunds Zitmanis is Vice-Rector for Information Technology at Riga Technical University. Previously, he worked as Administrative Director and Computer Administrator at Riga Business School. He holds a Masters Degree in Engineering Economics and a MBA with a number of attended short courses and acquired certificates, including Prince2, ITIL, Microsoft Certified Professional and IBM Lotus Certified Professional. %0 Journal Article %J Open Source Business Resource %D 2008 %T Contrasting Proprietary and Free/Open Source Game Development %A Alessandro Rossi %A Marco Zamarian %X Free/Libre Open Source Software (F/LOSS) development practices are gaining momentum in the computer game industry. This traditionally proprietary industry is becoming more interested in the F/LOSS paradigm for developing complex software projects. Software practitioners, both managers and developers, need to understand the potential in order to benefit properly from incorporating F/LOSS practices into their proprietary production cycle. Comparisons between proprietary and F/LOSS software development processes are usually characterized in terms of the relationship between property rights, revenue distribution and power within a network of actors. By contrast, coordination and control practices, mediating artifacts and development tools, and the interactions between the different actors involved in the development are often neglected. Proprietary and F/LOSS development differ in terms of the knowledge exchanges between the relevant actors and the different strategies employed to overcome information asymmetries. Recognizing this difference is an essential step for evaluating how proprietary, closed-source software houses can benefit by integrating various F/LOSS practices into their development agenda. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 10/2008 %G eng %U http://timreview.ca/article/192 %N October 2008 %9 Articles %1 University of Trento Alessandro Rossi is Assistant Professor of Management at the Faculties of Economics and Engineering, University of Trento. His research interests are related to managerial cognition and to the economics and management of innovation and new technologies. He is currently investigating how organizations design and produce complex artifacts, with particular reference to knowledge intensive industries and to the open source/open content paradigm of production. %2 University of Trento Marco Zamarian is Associate Professor of Organization Theory and Behavior and Human Resource Management at the Faculty of Economics, University of Trento. His current research interests include organizational learning, knowledge creation and replication in geographically distributed contexts, the impact of IT artifacts on organizational knowledge, industrial clusters, and the evaluation of the effects of public subsidies to the private sector, in particular for technology acquisition and research and development activities. %0 Journal Article %J Open Source Business Resource %D 2008 %T Software Accessibility: Where Are We Today? %A Marco Zehe %X While it seems intuitive that applications, especially open source ones, should allow all to use and enjoy them, many developers are unaware of the need for accessible applications. Providing accessibility in information technology is not difficult, but it does require a basic understanding of different types of disabilities, commonly used assistive technologies, and the special accessibility features built into languages and standards. Most of all, accessibility requires a conscious effort and a desire to include everyone. The accessibility of computer software has seen drastic improvements over the past two decades. This article reviews this progress, examining the technologies developed and offering guidelines for developers to create accessible applications. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 07/2008 %G eng %U http://timreview.ca/article/166 %N July 2008 %9 Articles %1 Mozilla Marco Zehe works as quality assurance engineer for accessibility at Mozilla Corporation. His responsibility is the accessibility of the Firefox web browser and Mozilla platform. His responsibilities include making sure that all web and user interface content is properly exposed to assistive technologies on all supported platforms, helping to test new enhancements such as IAccessible2, and to drive adoption of standards forward within and around Mozilla. Before joining Mozilla, Marco worked as a second-level support and localization manager at Freedom Scientific and has been in the assistive technology industry since 1996.