%0 Journal Article %J Technology Innovation Management Review %D 2020 %T Editorial: Sharing Economy and Government Innovation (May 2020) %A Shenja van der Graaf %A Carina Veeckman %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 3-5 %8 05/2020 %G eng %U timreview.ca/article/1351 %N 5 %1 imec-SMIT - Free University of Brussels Shenja van der Graaf (PhD LSE, 2009) is a professor and senior researcher in the strategic & innovative cluster ‘Governance and Communities’ (previously, known as ‘Smart Cities’) at imec-SMIT, VUB (Belgium). Her current work is concerned with social, economic, and policy issues arising from innovations associated with the ICTs. Specific lines of inquiry include the integration of new technologies into society; management of technological innovation in firms, cities and communities; (new) media users and ‘cultures of expertise’; government affairs/EU (EMEIA) relations; more recently, the focus is specifically on examining the dynamic of systemic change between public values and public organisations. %2 imec-SMIT - Free University of Brussels Carina Veeckman is a senior researcher and project coordinator at SMIT since 2011. Carina has been working on several European-funded projects within the Competitiveness and Innovation Framework Programme, such as Citadel...On the move, Open Transport and ECIM. During these projects, she stipulated the Living Lab research framework, and co-created the city solutions (in mobility) together with the city stakeholders. Her current research interests are related to measuring impact and outcomes of social innovation, citizen science, engagement and behavioral change research in several collective awareness raising projects around environmental issues, such as hackAIR, SavingFood and FloodCitiSense. %& 3 %R http://doi.org/10.22215/timreview/1351 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T The City as Living Laboratory: Empowering Citizens with the Citadel Toolkit %A Carina Veeckman %A Shenja van der Graaf %K citizen involvement %K Living lab %K open government data %K smart city %K toolkit %X Lately, the concept of smart cities has been changing from a top-down and mostly technological-driven approach, towards a bottom-up process that facilitates participation and collaboration among city stakeholders. In this latter respect, the city is an ecosystem in which smart applications, open government data, and new modes of participation are fostering innovation. However, detailed analyses on how to manage bottom-up smart city initiatives, as well as descriptions of underlying challenges and barriers, are still scarce. Therefore, this article investigates four collaborative smart city initiatives in Europe to learn how cities can optimize citizen involvement in the context of public sector innovation. The analytical framework focuses on the different stakeholder roles in the ecosystem and the civic capacities to participate in the innovation process. The findings illustrate how more inclusive citizen involvement can be realized by providing different tools that align with the specific capacities and skills of the citizens. Furthermore, through specified workshop formats and peer learning, citizens lacking technical skills were also enabled to participate in the evolution of their cities, and to generate solutions from which both the city and everyday urban life can possibly benefit. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 6-17 %8 03/2015 %G eng %U http://timreview.ca/article/877 %N 3 %1 Vrije Universiteit Brussel Carina Veeckman is a researcher at the Vrije Universiteit Brussel, Belgium, where she started working for the iMinds-SMIT research group in 2011. Until March 2013, Carina was responsible for the living lab methodology within the Flemish Living Lab Platform, which included numerous projects within the smart grids, smart media, and smart cities domains with a test panel of 2,000 users. Her current research and interests are related to open data and the co-creation of mobile applications within a smart city context, measuring related impact and outcomes, and monitoring the willingness to share personal data when using these applications. Currently, she manages and conducts user research in the following smart city projects: Citadel on the Move (2012–2015), Open Transport Net (2014–2016), and the European Cloud Marketplace for Intelligent Mobility (ECIM) (2014–2016). %2 Vrije Universiteit Brussel Shenja van der Graaf (PhD, LSE) heads the Code, Commodification & the City (Digital Cities) cluster at iMinds-SMIT at the Vrije Universiteit Brussel in Belgium. She is a researcher at the London School of Economics and Political Science in the United Kingdom, an honorary fellow at MIT Media Lab ID³ Hub in the United States, and a Futures of Entertainment fellow, also in the United States. Her current work is concerned with social, economic, and policy issues arising from innovations associated with the ICT. Specific lines of inquiry include the integration of new technologies into society; management of technological innovation in firms, cities, and communities; (new) media users and "cultures of expertise"; mediation of social and economic life, theoretical perspectives; and cybersecurity. %R http://doi.org/10.22215/timreview/877 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Linking Living Lab Characteristics and Their Outcomes: Towards a Conceptual Framework %A Carina Veeckman %A Dimitri Schuurman %A Seppo Leminen %A Mika Westerlund %K co-creation %K innovation ecosystem %K Living lab %K Open innovation %K user involvement %X Despite almost a decade of living lab activity all over Europe, there still is a lack of empirical research into the practical implementation and the related outcomes of living labs. Therefore, this article proposes a framework to create a better understanding of the characteristics and outcomes of living labs. We investigate three living labs in Belgium and one in Finland to learn how the different building blocks of living lab environments contribute to the outputs of innovation projects launched within the lab. The findings imply that managers and researchers contemplating innovation in living labs need to consider the intended inputs and outcomes, and reframe their innovation activities accordingly. We formulate practical guidelines on how living labs should be managed on the levels of community interaction, stakeholder engagement, and methodological setup to succeed in implementing living lab projects and to create user-centred innovations. That way, living lab practitioners can work towards a more sustainable way of setting up living labs that can run innovation projects over a longer period of time. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 6-15 %8 12/2013 %G eng %U http://timreview.ca/article/748 %N 12 %1 iMinds Carina Veeckman is a researcher at the Vrije Universiteit Brussel in Belgium, where she started working for the iMinds-SMIT research group in 2011. Until March 2013, Carina was responsible for the living lab methodology within the Flemish Living Lab Platform (FLELLAP), which included numerous projects within the smart grids, smart media, and smart cities domains with a test panel of 2,000 users. Her current research and interests are related to open data and the co-creation of mobile applications within a smart city context, and the willingness to share location information when using these applications. %2 iMinds Dimitri Schuurman is a Senior Researcher at the iMinds Media & ICT (MICT) research group and is responsible for the methodology of living lab projects facilitated by iMinds iLab.o. His involvement in living labs started in 2010 with the Mediatuin and LeYLab living labs. To date, he has managed over 30 concrete living lab projects that deal with new media and innovative use of ICT. He is currently finishing his PhD on living labs at Ghent University in Belgium. %3 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. %4 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/748