%0 Journal Article %J Technology Innovation Management Review %D 2021 %T Framing Multi-Stakeholder Value Propositions: A wicked problem lens %A Yat Ming Ooi %A Kenneth Husted %K complexity %K complicatedness %K scaling-up %K stakeholders %K value proposition %K wicked problem %X Balancing various stakeholder (often contradictory) expectations creates tensions when developing value propositions for a new firm. Customers, funders, owners, and society-at-large often expect different value outcomes from a firm. They therefore have different motivations for being involved in the firm. These differences in value expectations are more strongly expressed in technology-based ventures, which often rely heavily on access to heterogeneous external resources such as capital, specialised knowledge, distribution, and service. In this paper, we use a wicked problem lens to explore specific challenges for companies to mediate seemingly contradictory propositions. We use two dimensions of wicked problems involving complexity and complicatedness, and conduct a secondary analysis of seven technology venture case studies from Australia and New Zealand. We then categorise the configuration types of these firms' stakeholder value propositions in the context of their scale-up process. We contribute to the value proposition and business model development research streams by suggesting that the challenge of mediating value propositions that conflict can manifest itself in four types of configurations: easy, complicated, complex and wicked. Complicated and complex propositions are thorny, but with structures and processes in place, they can be adequately addressed. On the other hand, wicked propositions consist of many unknowns and require firms to collaborate with stakeholders to derive outcomes that align company scaling objective with stakeholder value propositions. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 26-37 %8 04/2021 %G eng %U timreview.ca/article/1434 %N 4 %1 University of Auckland Business School Yat Ming Ooi is a Research Fellow at the Department of Management and International Business, University of Auckland Business School. He holds a PhD in Management from the University of Auckland, New Zealand. His research focuses on collaborative forms of innovation activities, digital transformation, problem-solving in grand challenge initiatives, technology commercialisation, and the economic impact of stagnation on developing countries' entrepreneurial activities. Yat Ming has published articles in Research-Technology Management, University of Auckland Business Review, and Kindai Management Review. He is also an editorial review board member for the Technology Innovation Management Review. %2 University of Auckland Business School Kenneth Husted is a Professor of Innovation and Research Management, and Head of the Department of Management and International Business, University of Auckland Business School. He holds a PhD from Copenhagen Business School, Denmark. His research covers innovation and research management, knowledge management, management of R&D and research commercialisation. He has published articles in reputable journals, including Journal of Management Studies, Organizational Dynamics, California Management Review, Technovation, R&D Management, Journal of Knowledge Management, and Creativity and Innovation Management. He is also regional editor for the Journal of Knowledge Management and associate editor for the Technology Innovation Management Review. %& 26 %R http://doi.org/10.22215/timreview/1434 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Editorial: ISPIM Bangkok (August 2020) %A Stoyan Tanev %A Gregory Sandstrom %K Basic research %K biotech startups. %K co-working %K Conceptual research %K disruption %K incubators %K innovation %K Integrative marketing %K investors %K knowledge-sharing %K Open marketing %K organizational capabilities %K Pharmaceutical companies %K roles %K service ecosystems %K service entities %K service-dominant logic %K stakeholders %K strategic marketing %K strategy-innovation link %K structured literature review %K triadic relationships %K University and Public research institute %K value co-creation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 3 %8 08/2020 %G eng %U timreview.ca/article/1380 %N 8 %1 Technology Innovation Management Review Stoyan Tanev, PhD, MSc, MEng, MA, is Associate Professor of Technology Entrepreneurship and Innovation Management associated with the Technology Innovation Management (TIM) Program, Sprott School of Business, Carleton University, Ottawa, ON, Canada. Before re-joining Carleton University, Dr. Tanev was part of the Innovation and Design Engineering Section, Faculty of Engineering, University of Southern Denmark (SDU), Odense, Denmark. Dr. Tanev has a multidisciplinary background including MSc in Physics (Sofia University, Bulgaria), PhD in Physics (1995, University Pierre and Marie Curie, Paris, France, co-awarded by Sofia University, Bulgaria), MEng in Technology Management (2005, Carleton University, Ottawa, Canada), MA in Orthodox Theology (2009, University of Sherbrooke, Montreal Campus, QC, Canada) and PhD in Theology (2012, Sofia University, Bulgaria). Stoyan has published multiple articles in several research domains. His current research interests are in the fields of technology entrepreneurship and innovation management, design principles and growth modes of global technology start-ups, business analytics, topic modeling and text mining. He has also an interest in interdisciplinary issues on the interface of the natural and social sciences. %2 Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. He completed a PhD from the Faculty of Sociology at St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program, as well as previously at the Autonomous National University of Mexico's Institute for Applied Mathematics and Systems (2010-2011). He was affiliated with the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. He is a promoter and builder of distributed ledger technology (blockchain) systems and digital extension services. %& 3 %R http://doi.org/10.22215/timreview/1380 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T A Triadic Actor View of Value Co-creation in Business Incubation %A Ronald Beckett %A John Dalrymple %K co-working %K incubators %K investors %K knowledge-sharing %K service ecosystems %K service entities %K service-dominant logic %K stakeholders %K triadic relationships. %K value co-creation %X In this paper we view an incubator as a service entity that may take different forms. We contribute to the literature by exploring the utility of the service-dominant logic (SDL) paradigm (Vargo & Lusch, 2016) to better understand incubation operations. Value co-creation is a central axiom of SDL, as is engagement with a supporting service ecosystem. Whilst some studies have considered dyadic incubator-client value creation arrangements, we extend this to include interaction with other service ecosystem stakeholders that we characterise as investors. This way a triadic interaction model is presented. We consider four different cases of a service entity supporting start-up development from this actor-oriented perspective. Adopting a client company perspective, we draw a parallel between various kinds of incubation services and department stores, where clients may access what they need when they need it from a variety of offerings, and obtain the assistance they require. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 27-37 %8 08/2020 %G eng %U timreview.ca/article/1378 %N 8 %1 Swinburne University of Technology Ron Beckett is an industry practitioner with more than 30 years of experience in the implementation of creative change and innovation management in Aerospace and Manufacturing. He frequently works at the academia–industry interface, with a focus on Learning to Compete. Ron is an Adjunct Professor at Swinburne University, and he has held similar appointments at several other universities. He has authored or co-authored more than 100 conference papers, journal articles, and book chapters related to the pursuit of best practice in extracting value from innovative ideas, knowledge management, and effective collaboration implementation. %2 Swinburne University of Technology John Dalrymple holds a BA (Hons) from the University of Stirling and a PhD from the University of Strathclyde in Scotland where he worked with the Scottish Enterprise Foundation to improve the performance of small and medium-sized companies. He was Founding Director of the Centre for Management Quality Research at RMIT University. John, the staff, and students of the Centre were regular recipients of “Best Paper” awards at international conferences. His publications have attracted more than 1100 citations to date. John was the Editor of the Quality Assurance in Education journal from 2003 until 2019. He has supervised over 20 PhD candidates to successful completion. In October 2018, John was presented with the J. M. Juran Award by the Australian Organisation for Quality. %& 27 %R http://doi.org/10.22215/timreview/1378 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Editorial: Living Labs (March 2019) %A Chris McPhee %A Anna Ståhlbröst %A Abdolrasoul Habibipour %A Mari Runardotter %A Diana Chronéer %K accelerators %K business models %K frameworks %K innovation %K living labs %K Open innovation %K stakeholders %K sustainability %K tools %K UN Sustainable Development Goals %K urban living labs %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 3-5 %8 03/2019 %G eng %U https://timreview.ca/article/1220 %N 3 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Luleå University of Technology Anna Ståhlbröst is the Chair Professor in Information Systems at Luleå University of Technology, Sweden. Her research interests focus on the possibilities and challenges with the ongoing digital transformation for people, organizations, and society. In particular, she is interested in the citizen perspective when digital service innovations are developed within the context of urban living labs for smart cities and regions. Her research is related to different application areas such as smart cities and regions, crowdsourcing, everyday use, and online privacy. Her research has been published in several international journals, conference proceedings, and books. %3 Luleå University of Technology Abdolrasoul Habibipour is a PhD student in Information Systems at Luleå University of Technology in Sweden and is a User Engagement Expert at Botnia Living Lab, Sweden. His research focuses on user engagement in living lab context, with a particular emphasis on users’ motivations and needs. Abdolrasoul has experience teaching and supervising students at the undergraduate and postgraduate level and also serves as a reviewer in various international conferences and scientific journals. He has been involved in international innovation and research projects such as Privacy Flag and USEMP projects and is currently working in UNaLab and U4IoT projects, all of which are financed by the European Commission. %4 Luleå University of Technology Mari Runardotter is a PhD in Social Informatics from the Luleå University of Technology. Since 2009 she has been working as Senior Lecturer, at the division Computer Science, at Luleå University of Technology. Her research focuses on social, societal and organizational effects of IT, primarily in the area of e-government and e-governance. She is also interested in issues related to availability and accessibility of cultural heritage materials. In her research Runardotter uses theories and methods that emphasize social, societal, cultural, organizational and gender aspects in the interaction between humans and information systems. %# Luleå University of Technology Diana Chronéer is an Associate Professor in the Information Systems department at Luleå University of Technology in Sweden. She teaches organizational development through IT and sustainable business models from a digital perspective. Her main research interests are in the areas of digital service innovation, business model development, information logistics, and project management. %R http://doi.org/10.22215/timreview/1220 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Editorial: Insights (May 2018) %A Chris McPhee %K business models %K co-creation %K drop out %K entrepreneurship %K facilitation %K innovation %K internationalization %K lean global startups %K living labs %K services %K servitization %K stakeholders %K users %K value propositions %K value-in-use %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 3-4 %8 05/2018 %G eng %U http://timreview.ca/article/1154 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %R http://doi.org/10.22215/timreview/1154 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Editorial: Platforms and Ecosystems (September 2017) %A Chris McPhee %A Ozgur Dedehayir %A Marko Seppänen %K digital transformation %K ecosystems %K innovation %K orchestrators %K platform economy %K platforms %K stakeholders %K startups %K strategy %K technology %K value creation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 3-5 %8 09/2017 %G eng %U http://timreview.ca/article/1101 %N 9 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Queensland University of Technology Ozgur Dedehayir is the Vice-Chancellor’s Research Fellow at the Queensland University of Technology (QUT), Australia. Dr. Dedehayir received his PhD in Technology Strategy from the Tampere University of Technology (TUT), Finland. His research focuses on the creation and the dynamics of change in innovation ecosystems. He has published in various journals in the technology and innovation management field, including Technology Analysis and Strategic Management, Technological Forecasting and Social Change, and Technovation. %3 Tampere University of Technology Marko Seppänen, PhD, is a Full Professor in the field of Industrial Management at Tampere University of Technology, Finland. Prof. Seppänen is an expert in managing value creation in business ecosystems, business concept development, and innovation management. In his latest research, he has examined, for example, platform-based competition in business ecosystems and innovation management in business networks. His research has appeared in high-quality peer-reviewed journals such as the Journal of Product Innovation Management, Technological Forecasting and Social Change, the Journal of Systems and Software, and the International Journal of Physical Distribution & Logistics Management. %R http://doi.org/10.22215/timreview/1101 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T The Smart City Ecosystem as an Innovation Model: Lessons from Montreal %A Mohamed Reda Khomsi %K ecosystem %K innovation %K Montreal %K smart cities %K smart destination %K stakeholders %X Innovations are not confined to new technologies designed to improve the manufacturing processes of a product or the provision of a service. In a context of postmodernity, the new innovation paradigm calls on organizations to choose the best innovation strategies for their broader purposes. Today, such strategies usually involve adopting organizational structures that enable better collaboration with the stakeholders of an ecosystem. This article focuses on the smart city of Montreal – selected as the 2016 Intelligent Community of the Year by the Intelligent Community Forum – as a model of innovation. The aim is to understand the distinction between "the smart city" and "the smart destination", despite the omnipresence of tourism projects in smart city development plans. Among the key lessons are the importance of engaging tourism stakeholders and the role of a dedicated organization to develop and implement the city's unique vision. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 26-31 %8 11/2016 %G eng %U http://timreview.ca/article/1032 %N 11 %1 Université du Québec à Montréal (UQAM) Mohamed Reda Khomsi is a Professor of Tourism Governance and E-Tourism at the Department of Urban Studies and Tourism in the School of Management at the Université du Québec à Montréal, Canada. His research focuses on smart destinations, online distribution, governance models, and the assessment of the hallmark tourist event. Mohamed is the author of over a dozen articles and book chapters on these topics. He is currently investigating various examples of smart cities and smart destinations in Canada with the aim to highlight the particular features of the Canadian model. %R http://doi.org/10.22215/timreview/1032 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Personal Health Systems Technologies: Critical Issues in Service Innovation and Diffusion %A Doris Schartinger %A Ian Miles %A Ozcan Saritas %A Effie Amanatidou %A Susanne Giesecke %A Barbara Heller-Schuh %A Laura Pombo-Juarez %A Günter Schreier %K ehealth %K foresight studies %K health and social care %K healthcare %K innovation ecosystem %K mhealth %K personal health systems %K service innovation %K service systems %K stakeholders %K system design %K technology adoption %X Personal health system (PHS) technologies can enhance public and private health service delivery and provide new business opportunities in Europe and around the world. Although much PHS technology has already been developed and could potentially provide virtually everyone with access to personalized healthcare, research driven primarily by a technology push may fail, because it fails to situate PHS within the wider health and social care service systems. In this article, we explore the scattered PHS research and innovation landscape, as well its relevant markets, using several types of analyses: bibliometrics, patent analysis, social network analysis, stakeholder workshops, and interviews. Our analyses aim to identify critical issues in the development and implementation of service systems around PHS technologies. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 46-57 %8 02/2015 %G eng %U http://timreview.ca/article/873 %N 2 %1 Austrian Institute of Technology Doris Schartinger is a Scientist at the Austrian Institute of Technology (AIT) in Vienna, Austria. She studied Economics, and her primary focus of research is technological change and economic development. She covered many aspects of innovation processes and diffusion in private manufacturing firms, public organizations, public-private networks, and service innovation. Her recent projects concentrated on innovation in the healthcare service system and intellectual property rights as indicators for innovation. She has been involved in a number of contract research projects for different clients and is experienced in co-ordinating and managing such projects. (See end of article for further author biographies.) %R http://doi.org/10.22215/timreview/873 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Editorial: Innovation and Entrepreneurship in India (August 2014) %A Chris McPhee %A Kalyan Kumar Guin %K education %K entrepreneurship %K government support %K India %K innovation %K knowledge systems %K policy %K service innovation %K stakeholders %K startups %K uncertainty %K university %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 3-4 %8 08/2014 %G eng %U http://timreview.ca/article/816 %N 8 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Indian Institute of Technology Kharagpur Kalyan Kumar Guin is Dean and Professor at the Vinod Gupta School of Management, Indian Institute of Technology Kharagpur, India. He is an alumnus of IIT Kharagpur and Banaras Hindu University in Varanasi, India, and he is a Fellow of the Indian Institute of Management Bangalore. His teaching interests cover marketing and operations management, and he has a special interest in quantitative modelling of strategic issues in management. %R http://doi.org/10.22215/timreview/816 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Reviewing the Knowledge Systems of Innovation and the Associated Roles of Major Stakeholders in the Indian Context %A Punit Saurabh %A Prabha Bhola %A Kalyan Kumar Guin %K entrepreneurship %K government %K higher-education institutions %K industry %K innovation ecosystem %K innovation system %K knowledge systems %K models %K stakeholders %K university %X In this article, we review various models of knowledge systems and discusses the relationships between various component stakeholders of innovation, namely higher-education institutions, industry, and government. The article uses India as a case study to examine new challenges and opportunities facing its innovation ecosystem. Within this context, we review existing models of knowledge systems through an innovative representation exemplifying the knowledge landscape and the model positioning. We argue for a reinforcing role of major stakeholders in the proliferation of innovation and entrepreneurship, and the need to promote healthy interactions between them. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 36-45 %8 08/2014 %G eng %U http://timreview.ca/article/821 %N 8 %1 Indian Institute of Technology Kharagpur Punit Saurabh recently completed his PhD in the domain of innovation and entrepreneurship development from the Indian Institute of Technology Kharagpur, India. He has hands-on experience in managing government innovation and entrepreneurship funding programs and is also involved with the academic aspects of entrepreneurship. %2 Indian Institute of Technology Kharagpur Prabha Bhola is an Assistant Professor in the Rajendra Mishra School of Engineering Entrepreneurship at the Indian Institute of Technology Kharagpur, India, where she also received her PhD in Poverty Economics. She has wide range of teaching experience at different institutions. %3 Indian Institute of Technology Kharagpur Kalyan Kumar Guin is Dean and Professor at the Vinod Gupta School of Management, Indian Institute of Technology Kharagpur, India. He is an alumnus of IIT Kharagpur and Banaras Hindu University in Varanasi, India, and he is a Fellow of the Indian Institute of Management Bangalore. His teaching interests cover marketing and operations management, and he has a special interest in quantitative modelling of strategic issues in management. %R http://doi.org/10.22215/timreview/821