Export 3 results:
Author Title Type [ Year] Filters: Keyword is customer experience [Clear All Filters]
How Can Firms Effectively Use Technology in Customer Journey Management. Technology Innovation Management Review, 11(7/8): 32-47. http://doi.org/10.22215/timreview/1455
. 2021. Download this article as PDF (2.16 MB)Editorial: Technology in Service Innovation (February 2015). Technology Innovation Management Review, 5(2): 3-5. http://doi.org/10.22215/timreview/868
2015. Download this article (313.93 KB)The Role of Self-Service Mobile Technologies in the Creation of Customer Travel Experiences. Technology Innovation Management Review, 5(2): 24-32. http://doi.org/10.22215/timreview/871
2015. Download this article (630.91 KB)