@article {1265,
	title = {Smart Mobility: Services, Platforms and Ecosystems},
	journal = {Technology Innovation Management Review},
	volume = {9},
	year = {2019},
	month = {09/2019},
	pages = {15-25},
	publisher = {Talent First Network},
	chapter = {15},
	address = {Ottawa},
	abstract = {In this study, we provide novel insight into building and managing growth in a new emerging market: the operation and maintenance of a heterogeneous and expanding vehicle fleet in a smart city environment. There are several different types of players in this emerging market and a dominant player is still missing. Based on our empirical findings, we identified three key characteristics of a growing business and the ability to reach a leading position: 1) co-creation through resource integration and service exchange is preferable for responding to market demands; 2) a digital platform is critical to create the necessary knowledge for resource integration and service exchange; and 3) smart services glue the ecosystem and platform together and create the outcome that solves the defined business problem. Most importantly, all three elements\&mdash;ecosystem, platform and smart services\&mdash;create a uniform environment in which to grow the business in a new emerging market.},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1265},
	url = {https://timreview.ca/article/1265},
	author = {Jukka Pulkkinen and Jari Jussila and Atte Partanen and Igor Trotskii and Aki Laiho}
}
