@article {950,
	title = {Leveraging Living Lab Innovation Processes through Crowdsourcing},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {12/2015},
	pages = {28-36},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Around the globe, crowdsourcing initiatives are emerging and contributing in a diversity of areas, such as in crisis management and product development and to carry out micro-tasks such as translations and transcriptions. The essence of crowdsourcing is to acknowledge that not all the talented people work for you; hence, crowdsourcing brings more perspectives, insights, and visions to, for instance, an innovation process. In this article, we analyze how crowdsourcing can contribute to the different stages of innovation processes carried out in living labs and thus contribute to living labs by strengthening their core role as innovation process facilitators. We have also identified benefits and challenges that need to be grappled with for managers of living labs to make it possible for the crowd to fully support their cause.},
	keywords = {citizen, crowdsourcing, ICT, innovation process, Living lab, user},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/950},
	url = {http://timreview.ca/article/950},
	author = {Anna St{\r a}hlbr{\"o}st and Josefin Lassinantti}
}
@article {744,
	title = {A Living Lab as a Service: Creating Value for Micro-enterprises through Collaboration and Innovation},
	journal = {Technology Innovation Management Review},
	volume = {3},
	year = {2013},
	month = {11/2013},
	pages = {37-42},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {The need to innovate is increasingly important for all types and sizes of organizations, but the opportunities for innovation differ substantially between them. For micro-, small,- and medium-sized enterprises, innovation activities are both crucial and demanding because of limited resources, competencies, or vision to innovate their offerings. To support these organizations, the concept of living labs as a service has started to emerge. This concept refers to living labs offering services such as designing the idea-generation processes, planning or carrying out real-world tests of innovations, and pre-market launch assessments. In this article, we will present the findings from a study of micro-enterprises operating in the information technology development sector, including the experienced value of services provided to the companies by a research-based living lab. We share experiences from Botnia, our own living lab in northern Sweden. In this living lab, our aim of creating value for customers is of key importance. Our study shows that using a living lab as a service can generate three different types of value: improved innovations, the role the living lab can play, and the support the living lab offers.},
	keywords = {experience-based values, innovation intermediary, Living lab, micro-enterprise, value},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/744},
	url = {http://timreview.ca/article/744},
	author = {Anna St{\r a}hlbr{\"o}st}
}
