@article {803, title = {TIM Lecture Series {\textendash} Insights on Innovation}, journal = {Technology Innovation Management Review}, volume = {4}, year = {2014}, month = {06/2014}, pages = {40-41}, publisher = {Talent First Network}, address = {Ottawa}, keywords = {customer focus, ecosystems, innovation, service provision, telecommunications}, issn = {1927-0321}, doi = {http://doi.org/10.22215/timreview/803}, url = {http://timreview.ca/article/803}, author = {Ibrahim Gedeon} }