@article {1344,
	title = {Digitalization and SMEs{\textquoteright} Export Management: Impacts on Resources and Capabilities},
	journal = {Technology Innovation Management Review},
	volume = {10},
	year = {2020},
	month = {04/2020},
	pages = {18-34},
	publisher = {Talent First Network},
	chapter = {18},
	address = {Ottawa},
	abstract = {Digitalization is becoming an increasingly central issue for companies. However, most companies, and in particular SMEs, are struggling to engage in a coherent global digital transformation process. Indeed, digitalization affects much of a company{\textquoteright}s organizational strategy, including the development of market opportunities. Digitalization has been identified as an element that fosters the internationalization of SMEs. However, the integration of digital technology requires investments and changes in a company{\textquoteright}s internal practices through the mobilization of new resources, as well as by implementing specific capabilities to manage them. The objective of this research work is therefore to examine the impact of SMEs{\textquoteright} digital transformation on their internationalization capability. Relying on an extensive exploratory literature review, digital facilitators were identified and classified into three categories: e-commerce, e-marketing, and e-business. Then, a cross-analysis between the identification of digital facilitators from the literature and a framework of SMEs{\textquoteright} export practices (the Potential Export Index, Enjolras et al., 2016) was conducted in order to highlight differentiated impacts that can be theoretically identified. The most impacted export practices are related to the strategic vision of the firm, the customization of its offerings, its network dynamic, and its internal organization. E-commerce facilitators concern the supply chain organization, e-marketing facilitators are related to communications and customer relations, and e-business facilitators impact the company as a whole.},
	keywords = {digitalization, export practices, facilitators, impacts, SME},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1344},
	url = {timreview.ca/article/1344},
	author = {Benjamin Dethine and Manon Enjolras and Davy Monticolo}
}
@article {1347,
	title = {How Institutions Promote Digital Marketing in Small and Medium International Companies: a Comparison Between Costa Rica and France},
	journal = {Technology Innovation Management Review},
	volume = {10},
	year = {2020},
	month = {04/2020},
	pages = {58-71},
	publisher = {Talent First Network},
	chapter = {58},
	address = {Ottawa},
	abstract = {The objective of this paper is to analyze institutional promotions to small and medium international enterprises on the subject of digital marketing. The authors conduct qualitative research with a descriptive scope, including 12 institutions in Costa Rica and France. The study is dedicated to working with SMEs involved in an internationalization process and offering them some type of training. for the collection of information, an in-depth interview with each participant was applied. It concludes that SMEs promote digital marketing through institutions, and that the way in which they carry it out varies between the two countries, Costa Rica being a more general and structured service, and France a more customized one.},
	keywords = {coaching, digital marketing, internationalization, SMEs, support institutions, training},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1347},
	url = {timreview.ca/article/1347},
	author = {Karen V. H. Carpio and Susan Arce and Manon Enjolras and Mauricio Camargo}
}
@article {1210,
	title = {Are High-Tech Companies More Competitive Than Others? An Empirical Study of Innovative and Exporting French SMEs},
	journal = {Technology Innovation Management Review},
	volume = {9},
	year = {2019},
	month = {01/2019},
	pages = {33-48},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {The main objective of this research work is to question the relationship between the technological intensity of SMEs (defined by the share of R\&D expenditure in turnover, according to the OECD) and their growth potential (defined by their innovation and export capabilities). Through a multiple case study conducted with a panel of nine French SMEs, and through an analysis combining a qualitative approach (illustrative cases study) and a quantitative one (multidimensional statistical methods), several hypotheses were tested. Finally, this study points out that technological intensity, as defined by the OECD, is not directly correlated with the growth potential of SMEs. On the other hand, a company{\textquoteright}s technological intensity would have an impact on the way it manages its innovation and internationalization process, and thus the way it manages its internal practices. },
	keywords = {export, innovation, multiple-case study, SMEs, technological intensity},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1210},
	url = {https://timreview.ca/article/1210},
	author = {Manon Enjolras and Mauricio Camargo and Christophe Schmitt}
}
