@article {1427,
	title = {The Acceptance of Digital Surveillance in an Age of Big Data},
	journal = {Technology Innovation Management Review},
	volume = {11},
	year = {2021},
	month = {03/2021},
	pages = {32-44},
	publisher = {Talent First Network},
	chapter = {32},
	address = {Ottawa},
	abstract = {News media companies and human rights organizations have been increasingly warning about the rise of the surveillance state that builds on distrust and mass surveillance of its citizens. The COVID-19 pandemic is fostering digitalization and state-corporate collaboration, leading to the introduction of contact tracing apps and other digital surveillance technologies that bring about societal benefits, but also increase privacy invasion. This study examines citizens{\textquoteright} concerns about their digital identity, the nation-state{\textquoteright}s intelligence activities, and the security of biodata, addressing their impacts on the trust in and acceptance of governmental use of personal data. Our analysis of survey data from 1,486 Canadians suggest that those concerns have negative impacts on citizens{\textquoteright} acceptance of governmental use of personal data, but not necessarily on their trust in the nation-state being respectful of privacy. Government and corporations, it is concluded, should be more transparent about the collection and uses of data, and citizens should be more active in "watching the watchers" in the age of Big Data.},
	keywords = {Acceptance, Biometric, Citizen Privacy, digital identity, Digital surveillance, Intelligence activities, Mass surveillance, personal data, privacy},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1427},
	url = {timreview.ca/article/1427},
	author = {Mika Westerlund and Diane A. Isabelle and Seppo Leminen}
}
@article {1460,
	title = {Editorial: Living Labs (9/10, 2021)},
	journal = {Technology Innovation Management Review},
	volume = {11},
	year = {2021},
	month = {12/2021},
	pages = {3-5},
	publisher = {Talent First Network},
	chapter = {3},
	address = {Ottawa},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1460},
	url = {timreview.ca/article/1460},
	author = {Seppo Leminen and Dimitri Schuurman}
}
@article {1446,
	title = {An Exploration of Blockchain-based Traceability in Food Supply Chains: On the Benefits of Distributed Digital Records from Farm to Fork},
	journal = {Technology Innovation Management Review},
	volume = {11},
	year = {2021},
	month = {06/2021},
	pages = {6-18},
	publisher = {Talent First Network},
	chapter = {6},
	address = {Ottawa},
	abstract = {There are growing internal and external pressures for traceability in food supply chains due to food scandals. Traceability refers to tracking food from the consumer back to the farm and vice versa for quality control and management. However, many traceability solutions have failed to meet the needs of supply chain stakeholders. Blockchain is a novel distributed database technology that could solve some issues of traditional traceability systems, such as cost of adoption and vulnerabilities to hacking and data tampering. This study aims to gain insights on the benefits of applying blockchain technology for traceability in food supply chains through literature review and an investigation of five companies that are experimenting with blockchain-based food traceability. Our findings suggest that, upon implementation and contribution by all supply chain participants, blockchain-based traceability can provide cost-savings, reduced response time to food scandals and food-borne illness outbreaks, improved security and accuracy, better compliance with government regulations, and thus increase consumer trust.},
	keywords = {blockchain, distributed ledger technology, food innovation, Food safety, food supply chain, supply chain management, traceability},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1446},
	url = {timreview.ca/article/1446},
	author = {Mika Westerlund and Soham Nene and Seppo Leminen and Mervi Rajahonka}
}
@article {1472,
	title = {Technology Project Summaries as a Predictor of Crowdfunding Success},
	journal = {Technology Innovation Management Review},
	volume = {11},
	year = {2021},
	month = {12/2021},
	pages = {33-44},
	publisher = {Talent First Network},
	chapter = {33},
	address = {Ottawa},
	abstract = {Crowdfunding has emerged in recent years as an important alternative means for technology entrepreneurs to raise funds for their products and business ideas. While the success rate of crowdfunding projects is somewhat low, scholarly understanding of what distinguishes projects that reach their fundraising goals from those that fail remains incomplete. Further, studies on crowdfunding success often examine a number of variables that make predicting success a challenge for entrepreneurs wiling to use crowdfunding. This study uses topic modelling on a data set of over 21,000 technology projects from Kickstarter to investigate if short-text project summaries can reveal predictors of fundraising success on crowdfunding platforms. The results indicate that compared to those that fail in fundraising, project summaries of successfully funded technology projects put forward more trendy topics, use wording that reflects novelty, and focus on solving a social problem. Our results contribute to theory and practice by suggesting the importance of summarizing project content for crowdfunding success.},
	keywords = {backers, crowdfunding, failure, funding, fundraising, Kickstarter, prediction, project, success, topic modelling},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1472},
	url = {timreview.ca/article/1472},
	author = {Mika Westerlund and Ishdeep Singh and Mervi Rajahonka and Seppo Leminen}
}
@article {1371,
	title = {The Role of Analytics in Data-Driven Business Models of Multi-Sided Platforms: An exploration in the food industry},
	journal = {Technology Innovation Management Review},
	volume = {10},
	year = {2020},
	month = {07/2020},
	pages = {5-16},
	publisher = {Talent First Network},
	chapter = {5},
	address = {Ottawa},
	abstract = {The collection and use of data play an increasingly important role in the growth and success of today\&rsquo;s digital multi-sided platforms (MSPs). However, many aspiring MSPs lack effective strategies for using data to establish a profitable data-driven business model (DDBM). This study explores how MSPs in the food industry can utilize data to develop such a DDBM. Based on an analysis of seven illustrative cases of high-growth MSPs, namely food delivery and meal kit providers, the study identifies eight factors that reveal the role of analytics in those firms\&rsquo; DDBM, and further classifies them into three DDBM boosters. The findings contribute to our extant knowledge on MSPs and DDBM by addressing how digital platforms in the food industry can leverage big data to optimize their current business processes, predict future value of their product and service offerings, and develop their partnerships.},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1371},
	url = {timreview.ca/article/1371},
	author = {Diane Isabelle and Mika Westerlund and Mohnish Mane and Seppo Leminen}
}
@article {1183,
	title = {Does Entrepreneurial Marketing Underrate Competition?},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {09/2018},
	pages = {16-27},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This study aims to investigate the relationship between marketing needs and actions in entrepreneurial marketing. So doing, it explores how the entrepreneur{\textquoteright}s interpretation of the needs that arise from the changes and opportunities in the business environment affects their actions in entrepreneurial marketing. We establish and test a set of hypotheses over a sample of 3,097 entrepreneur-led small firms from Finland. The results show that entrepreneurial perception of environmental pressure in terms of partners, customers, and competitors is linked to the marketing practices of small firms in terms of developing business relations, publicity, and offerings. That is, actions in entrepreneurial marketing depend on the entrepreneur{\textquoteright}s ability to interpret needs based on the signals in the business environment. However, the study confirms that entrepreneurs pay less attention to competition, which affects their marketing actions, and it suggests that both research and practice of entrepreneurial marketing should pay more regard to competition.},
	keywords = {competition, entrepreneurial, environment, marketing, orientation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1183},
	url = {https://timreview.ca/article/1183},
	author = {Mika Westerlund and Seppo Leminen}
}
@article {1200,
	title = {Editorial: Living Labs (December 2018)},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {12/2018},
	pages = {3-6},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {analysis, constructs, cultural space, definition, ENoLL, framework, innovation, ISPIM, lean startup, library, living labs, methodology, stakeholder},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1200},
	url = {https://timreview.ca/article/1200},
	author = {Chris McPhee and Seppo Leminen and Dimitri Schuurman and Mika Westerlund and Eelko Huizingh}
}
@article {1205,
	title = {Key Constructs and a Definition of Living Labs as Innovation Platforms},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {12/2018},
	pages = {51-62},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Despite the growing popularity of using living labs as innovation platforms and the increasing scholarly attention toward the topic, still relatively little is known about many of their central characteristics. We use a qualitative research approach to identify key constructs of living labs and to understand how these constructs show up in the operation of living labs. So doing, we used theoretical constructs from the literature on user innovation, co-creation, and living labs to analyze a sample of membership applications to the European Network of Living Labs (ENoLL). The results from the content analysis of 40 applications revealed nine key constructs that are characteristic to living labs: 1) objective, 2) governance, 3) openness, 4) stakeholders, 5) funding, 6) value, 7) communications, 8) infrastructure, and 9) methods. These key constructs provide new insight that helps us to provide a definition of living labs as innovation platforms.},
	keywords = {constructs, definition, ENoLL, innovation, living labs, platform},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1205},
	url = {https://timreview.ca/article/1205},
	author = {Mika Westerlund and Seppo Leminen and Christ Habib}
}
@article {1170,
	title = {A Topic Modelling Analysis of Living Labs Research},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {07/2018},
	pages = {40-51},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This study applies topic modelling analysis on a corpus of 86 publications in the Technology Innovation Management Review (TIM Review) to understand how the phenomenon of living labs has been approached in the recent innovation management literature. Although the analysis is performed on a corpus collected from only one journal, the TIM Review has published the largest number of special issues on living labs to date, thus it reflects the advancement of the area in the scholarly literature. According to the analysis, research approaches to living labs can be categorized under seven broad topics: 1) Design, 2) Ecosystem, 3) City, 4) University, 5) Innovation, 6) User, and 7) Living lab. Moreover, each topic includes a set of characteristic subtopics. A trend analysis suggests that the emphasis of research on living labs is moving away from a conceptual focus on what living labs are and who is involved in their ecosystems to practical applications of how to design and manage living labs, their processes, and participants, especially users, as key stakeholders and in novel application areas such as the urban city context.},
	keywords = {big data, data mining, innovation, Living lab, living laboratory, research trends, text analytics, topic modeling, topic modelling},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1170},
	url = {http://timreview.ca/article/1170},
	author = {Mika Westerlund and Seppo Leminen and Mervi Rajahonka}
}
@article {1046,
	title = {Categorization of Innovation Tools in Living Labs},
	journal = {Technology Innovation Management Review},
	volume = {7},
	year = {2017},
	month = {01/2017},
	pages = {15-25},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This article examines the link between innovation processes and the use of innovation tools in living labs. So doing, it develops a conceptual framework based on the literature to analyze 40 living labs in different countries. The study contributes to the discussion on living labs by introducing a new typology of living labs based on their innovation process characteristics and usage of tools: linearizer, iterator, mass customizer, and tailor. Moreover, it proposes three ways to organize innovation activities in living labs. The article concludes by providing a set of implications to theory and practice, and suggesting directions for future research on living labs.},
	keywords = {innovation tool, Living lab, method, Open innovation, user innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1046},
	url = {http://timreview.ca/article/1046},
	author = {Seppo Leminen and Mika Westerlund}
}
@article {1052,
	title = {Editorial: Innovation in Living Labs (February 2017)},
	journal = {Technology Innovation Management Review},
	volume = {7},
	year = {2017},
	month = {02/2017},
	pages = {3-6},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {action research, business-to-business, emotions, innovation, living labs, needsfinding, operations, reflection},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1052},
	url = {http://timreview.ca/article/1052},
	author = {Chris McPhee and Seppo Leminen and Mika Westerlund and Dimitri Schuurman and Pieter Ballon}
}
@article {1044,
	title = {Editorial: Innovation in Living Labs (January 2017)},
	journal = {Technology Innovation Management Review},
	volume = {7},
	year = {2017},
	month = {01/2017},
	pages = {3-6},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {agile methods, conceptualizations, innovation labs, Innovation management, innovation tool, living labs, Open innovation, user innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1044},
	url = {http://timreview.ca/article/1044},
	author = {Chris McPhee and Dimitri Schuurman and Pieter Ballon and Seppo Leminen and Mika Westerlund}
}
@article {1118,
	title = {Towards Third-Generation Living Lab Networks in Cities},
	journal = {Technology Innovation Management Review},
	volume = {7},
	year = {2017},
	month = {11/2017},
	pages = {21-35},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Many cities engage in diverse experimentation, innovation, and development activities with a broad variety of environments and stakeholders to the benefit of citizens, companies, municipalities, and other organizations. Hence, this article discusses such engagement in terms of next-generation living lab networks in the city context. In so doing, the study contributes to the discussion on living labs by introducing a framework of collaborative innovation networks in cities and suggesting a typology of third-generation living labs. Our framework is characterized by diverse platforms and participation approaches, resulting in four distinctive modes of collaborative innovation networks where the city is: i) a provider, ii) a neighbourhood participator, iii) a catalyst, or iv) a rapid experimenter. The typology is based on an analysis of 118 interviews with participants in six Finnish cities and reveals various ways to organize innovation activities in the city context. In particular, cities can benefit from innovation networks by simultaneously exploiting multiple platforms such as living labs for innovation. We conclude by discussing implications to theory and practice, and suggesting directions for future research.},
	keywords = {city, co-creation, collaborative innovation, innovation, Living lab, networks, Open innovation, smart city, third-generation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1118},
	url = {http://timreview.ca/article/1118},
	author = {Seppo Leminen and Mervi Rajahonka and Mika Westerlund}
}
@article {955,
	title = {Editorial: Living Labs and User Innovation (January 2016)},
	journal = {Technology Innovation Management Review},
	volume = {6},
	year = {2016},
	month = {01/2016},
	pages = {3-6},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {closed innovation, field trials, impact assessment, living labs, Open innovation, user engagement, user innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/955},
	url = {http://timreview.ca/article/955},
	author = {Chris McPhee and Seppo Leminen and Dimitri Schuurman and Mika Westerlund and Eelko Huizingh}
}
@article {1037,
	title = {Editorial: Smart Cities and Regions (December 2016)},
	journal = {Technology Innovation Management Review},
	volume = {6},
	year = {2016},
	month = {12/2016},
	pages = {3-5},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {collaborative innovation, ecosystems, living labs, online platforms, Open innovation, regional innovation, smart cities, smart regions},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1037},
	url = {http://timreview.ca/article/1037},
	author = {Chris McPhee and Taina Tukiainen and Seppo Leminen and Mika Westerlund}
}
@article {933,
	title = {Cities as Collaborative Innovation Platforms},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {10/2015},
	pages = {16-23},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {In this article, we focus on the role of a city as an orchestrator for innovation. We argue that cities should establish active dialogue with their citizens,  and private and public sectors actors to co-create, develop, test, and offer service innovations that utilize diverse sets of platforms such as living labs. Our research contributes to the discussions of open and user innovations from the perspective of cities as communities that involve and integrate citizens and companies to collaborative innovation activities. While acknowledging that cities are platforms for simultaneous and divergent innovation initiatives, we identify four principal types of collaborative innovation. Cities serve as platforms for: i) improving everyday life; ii) conducting consumer and citizen experiments; iii) experimenting and implementing new technologies and services; and iv) creating new innovations and economies. Finally, we offer guidelines for fostering collaborative innovation activities between the public and private sectors.},
	keywords = {collaborative innovation, creative citizen, industry, Living lab, Open innovation, smart city},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/933},
	url = {http://timreview.ca/article/933},
	author = {Taina Tukiainen and Seppo Leminen and Mika Westerlund}
}
@article {947,
	title = {Editorial: Living Labs and User Innovation (December 2015)},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {12/2015},
	pages = {3-5},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {business models, closed innovation, context, crowdsourcing, innovation networks, living labs, Open innovation, spaces and places, urban living labs, user innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/947},
	url = {http://timreview.ca/article/947},
	author = {Chris McPhee and Seppo Leminen and Dimitri Schuurman and Mika Westerlund and Eelko Huizingh}
}
@article {931,
	title = {Editorial: Smart Cities and Regions (October 2015)},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {10/2015},
	pages = {3-6},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {collaboration, ecosystems, innovation ecosystem, living laboratories, living labs, Open innovation, regional innovation, smart cities, smart regions, smart specialisation, smart specialization, sustainability, urban capabilities},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/931},
	url = {http://timreview.ca/article/931},
	author = {Chris McPhee and Taina Tukiainen and Seppo Leminen and Mika Westerlund}
}
@article {948,
	title = {The Grey Areas Between Open and Closed in Innovation Networks},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {12/2015},
	pages = {6-18},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This study argues that there are different degrees of openness and closedness in innovation activity, and it highlights the need for more research on the "grey areas" between totally open and totally closed innovation, particularly in innovation networks where multiple stakeholders collaborate for innovation. Here, we focus on four key aspects of innovation networks, as characterized by their degrees of openness or closedness: governance, motivation, interaction, and innovation practices. The categorization is based on a review of theory and an empirical analysis of three distinct innovation networks, two of which represent the open living lab model, and one of which exemplifies the traditional closed innovation model. Our results can help managers improve efficiency in innovation networks by better understanding the grey areas between open and closed in innovation.},
	keywords = {closedness, innovation, innovation network, Living lab, Open innovation, openness},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/948},
	url = {http://timreview.ca/article/948},
	author = {Seppo Leminen and Taija Turunen and Mika Westerlund}
}
@article {928,
	title = {Q\&A. What Are Living Labs?},
	journal = {Technology Innovation Management Review},
	volume = {5},
	year = {2015},
	month = {09/2015},
	pages = {29-35},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {benefits, definition, innovation systems, living labs, Open innovation, types},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/928},
	url = {http://timreview.ca/article/928},
	author = {Seppo Leminen}
}
@article {807,
	title = {Designing Business Models for the Internet of Things},
	journal = {Technology Innovation Management Review},
	volume = {4},
	year = {2014},
	month = {07/2014},
	pages = {5-14},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This article investigates challenges pertaining to business model design in the emerging context of the Internet of Things (IOT). The evolution of business perspectives to the IOT is driven by two underlying trends: i) the change of focus from viewing the IOT primarily as a technology platform to viewing it as a business ecosystem; and ii) the shift from focusing on the business model of a firm to designing ecosystem business models. An ecosystem business model is a business model composed of value pillars anchored in ecosystems and focuses on both the firm{\textquoteright}s method of creating and capturing value as well as any part of the ecosystem{\textquoteright}s method of creating and capturing value. The article highlights three major challenges of designing ecosystem business models for the IOT, including the diversity of objects, the immaturity of innovation, and the unstructured ecosystems. Diversity refers to the difficulty of designing business models for the IOT due to a multitude of different types of connected objects combined with only modest standardization of interfaces. Immaturity suggests that quintessential IOT technologies and innovations are not yet products and services but a "mess that runs deep". The unstructured ecosystems mean that it is too early to tell who the participants will be and which roles they will have in the evolving ecosystems. The study argues that managers can overcome these challenges by using a business model design tool that takes into account the ecosystemic nature of the IOT. The study concludes by proposing the grounds for a new design tool for ecosystem business models and suggesting that "value design" might be a more appropriate term when talking about business models in ecosystems.},
	keywords = {business model, design tool, ecosystem, Internet of Things, IOT, value, value design},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/807},
	url = {http://timreview.ca/article/807},
	author = {Mika Westerlund and Seppo Leminen and Mervi Rajahonka}
}
@article {740,
	title = {Coordination and Participation in Living Lab Networks},
	journal = {Technology Innovation Management Review},
	volume = {3},
	year = {2013},
	month = {11/2013},
	pages = {5-14},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Previous research on living labs has emphasized the importance of users and a real-life environment. However, the existing scholarly discourse lacks understanding of innovation mechanisms in diverse living lab networks, especially from the perspectives of coordination and participation. This study addresses the research gaps by constructing a framework for analyzing coordination (i.e., top-down versus bottom-up) and participation (i.e., inhalation-dominated versus exhalation-dominated) approaches in living lab networks. The classification is based on a literature review and an analysis of 26 living labs in four countries. Given that inhalation and exhalation dominance have not been discussed previously in the innovation literature, the study provides novel ways for both scholars and managers wishing to exploit or explore innovations in living labs. The framework reveals the opportunities for practitioners of innovation with respect to coordination and participation in living lab networks.},
	keywords = {bottom-up, coordination, enabler-driven, exhalation-dominated, inhalation-dominated, innovation approach, Living lab, living lab network, Open innovation, open innovation network, participation, provider-driver, top-down, User-driven, utilizer-driven},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/740},
	url = {http://timreview.ca/article/740},
	author = {Seppo Leminen}
}
@article {747,
	title = {Editorial: Living Labs and Crowdsourcing (December 2013)},
	journal = {Technology Innovation Management Review},
	volume = {3},
	year = {2013},
	month = {12/2013},
	pages = {3-5},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {crowdsourcing, living labs, Open innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/747},
	url = {http://timreview.ca/article/747},
	author = {Chris McPhee and Mika Westerlund and Seppo Leminen}
}
@article {739,
	title = {Editorial: Living Labs (November 2013)},
	journal = {Technology Innovation Management Review},
	volume = {3},
	year = {2013},
	month = {11/2013},
	pages = {3-4},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {design, living labs, networks, Open innovation, regional development, services},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/739},
	url = {http://timreview.ca/article/739},
	author = {Chris McPhee and Seppo Leminen and Mika Westerlund}
}
@article {748,
	title = {Linking Living Lab Characteristics and Their Outcomes: Towards a Conceptual Framework},
	journal = {Technology Innovation Management Review},
	volume = {3},
	year = {2013},
	month = {12/2013},
	pages = {6-15},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Despite almost a decade of living lab activity all over Europe, there still is a lack of empirical research into the practical implementation and the related outcomes of living labs. Therefore, this article proposes a framework to create a better understanding of the characteristics and outcomes of living labs. We investigate three living labs in Belgium and one in Finland to learn how the different building blocks of living lab environments contribute to the outputs of innovation projects launched within the lab. The findings imply that managers and researchers contemplating innovation in living labs need to consider the intended inputs and outcomes, and reframe their innovation activities accordingly. We formulate practical guidelines on how living labs should be managed on the levels of community interaction, stakeholder engagement, and methodological setup to succeed in implementing living lab projects and to create user-centred innovations. That way, living lab practitioners can work towards a more sustainable way of setting up living labs that can run innovation projects over a longer period of time. },
	keywords = {co-creation, innovation ecosystem, Living lab, Open innovation, user involvement},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/748},
	url = {http://timreview.ca/article/748},
	author = {Carina Veeckman and Dimitri Schuurman and Seppo Leminen and Mika Westerlund}
}
@article {553,
	title = {Categorizing the Growth Strategies of Small Firms},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {05/2012},
	pages = {5-9},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This study investigates the link between a small firm{\textquoteright}s investment in R\&D and its growth strategy. A firm{\textquoteright}s growth strategy refers to the means by which the organization plans to achieve its objective to grow in volume and turnover. We categorize firm growth strategies into eight distinctive clusters: opportunity explorers, radical innovators, business developers, business expanders, profit makers, business rebuilders, stagnators, and downsizers. We argue that understanding a firm{\textquoteright}s growth orientation provides a way to assess the returns of its R\&D investments, because an organization{\textquoteright}s intangible growth strategies and tangible inputs are connected.  },
	keywords = {growth orientation, growth strategies, R\&D investment, technology entrepreneurship},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/553},
	url = {http://timreview.ca/article/553},
	author = {Seppo Leminen and Mika Westerlund}
}
@article {601,
	title = {Editorial: Living Labs},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {09/2012},
	pages = {3-5},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {co-creation, innovation, living labs, Open innovation, user innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/601},
	url = {http://timreview.ca/article/601},
	author = {Chris McPhee and Mika Westerlund and Seppo Leminen}
}
@article {602,
	title = {Living Labs as Open-Innovation Networks},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {09/2012},
	pages = {6-11},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Living labs bring experimentation out of companies{\textquoteright} R\&D departments to real-life environments with the participation and co-creation of users, partners, and other parties. This study discusses living labs as four different types of networks characterized by open innovation: utilizer-driven, enabler-driven, provider-driven, and user-driven. The typology is based on interviews with the participants of 26 living labs in Finland, Sweden, Spain, and South Africa. Companies can benefit from knowing the characteristics of each type of living lab; this knowledge will help them to identify which actor drives the innovation, to anticipate likely outcomes, and to decide what kind of role they should play while "living labbing". Living labs are networks that can help them create innovations that have a superior match with user needs and can be upscaled promptly to the global market.},
	keywords = {co-creation, innovation, living labs, networks, Open innovation},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/602},
	url = {http://timreview.ca/article/602},
	author = {Seppo Leminen and Mika Westerlund and Anna-Greta Nystr{\"o}m}
}
@article {634,
	title = {Neuromarketing: Understanding Customers{\textquoteright} Subconscious Responses to Marketing},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {12/2012},
	pages = {12-21},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This article presents neuromarketing as a way to detect brain activation during customer engagement. Neuromarketing is a field of marketing research that studies consumers{\textquoteright} sensorimotor, cognitive, and affective response to marketing stimuli. We established a Virtual Customer Journey model based on the consultative selling process to study customer engagement by using brain scans. Consultative selling suggests that a customer{\textquoteright}s shopping experience is managed by the salesperson{\textquoteright}s behaviour and in-store marketing assets, and that the customer gets engaged step by step. A total of 16 test subjects were shown video clips and still pictures from a consultative sales process at Nokia{\textquoteright}s flagship stores, and their brain activity was scanned. The results show that test subjects were able to associate themselves with people and events on the video and they felt safe and comfortable during the consultative selling process. The study implies that laboratories can build virtual environments that resemble real shopping environments where customers can participate in the buying process and respond to events displayed on the screen, and that neuroimaging is useful in providing valuable information on customer behaviour that is not achievable otherwise.},
	keywords = {brain scans, consultative selling, customer engagement, customer journey, fMRI, neuroimaging, neuromarketing},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/634},
	url = {http://timreview.ca/article/634},
	author = {Jyrki Suomala and Lauri Palokangas and Seppo Leminen and Mika Westerlund and Jarmo Heinonen and Jussi Numminen}
}
@article {608,
	title = {A Small-Firm Perspective on the Benefits of Living Labs},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {09/2012},
	pages = {44-49},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Decreasing energy consumption is a global priority and the energy market is in constant change. The search for energy-saving innovations provides an opportunity to initiate a user-centered approach using the living labs model. This article describes how Process Vision, a small-yet-leading Northern European provider of energy IT systems, applied the livings labs approach to develop novel energy-efficiency management solutions. We discuss the company{\textquoteright}s participation in the APOLLON consortium, a cross-border living labs initiative on energy efficiency. More specifically, we describe the Finland-based company{\textquoteright}s experiences of a pilot project launched in the living lab and report on the perceived managerial challenges of applying the living labs approach from the perspective of a small firm.},
	keywords = {energy efficiency, Innovation management, Living lab, managerial challenges, Open innovation, User-driven},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/608},
	url = {http://timreview.ca/article/608},
	author = {Veli-Pekka Niitamo and Mika Westerlund and Seppo Leminen}
}
@article {489,
	title = {Managing the Challenges of Becoming an Open Innovation Company: Experiences from Living Labs},
	journal = {Technology Innovation Management Review},
	volume = {1},
	year = {2011},
	month = {10/2011},
	pages = {19-25},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {High-technology firms have paved the way for user-driven innovations, but now even traditional industries are becoming increasingly open. This shift is a great challenge for companies with instituted practices, policies, and customer relationships. In this article, we identify four distinct steps in becoming an open innovation company based on our recent research into firms{\textquoteright} experiences with living lab experiments in the information and communication technology (ICT) sector. We describe these phases and illustrate the divergent roles that users play in each one. We conclude with a discussion on the differences between the management challenges of conventional development projects versus the open innovation model. For all firms that wish to become open innovators, we recommend that their managers promote an open organizational mindset and apply groupware that supports increased openness, because traditional project management tools are insufficient for open innovation. },
	keywords = {Innovation management, Living lab, Open innovation, User-driven},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/489},
	url = {http://timreview.ca/article/489},
	author = {Mika Westerlund and Seppo Leminen}
}
