@article {1156,
	title = {Innovation Instruments to Co-Create Needs-Based Solutions in a Living Lab},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {05/2018},
	pages = {22-35},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {This multiple case study focuses on co-creation facilitated with innovation instruments in three different environments {\textendash} a school, a hospital, and an airport {\textendash} in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains.},
	keywords = {co-creation, innovation instrument, innovation process, Living lab, SME, startup, user involvement},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1156},
	url = {http://timreview.ca/article/1156},
	author = {Lotta Haukipuro and Satu V{\"a}in{\"a}m{\"o} and Pauliina Hyrk{\"a}s}
}
