@article {1190,
	title = {How to Build Competencies for a Data-Driven Business: Keys for Success and Seeds for Failure},
	journal = {Technology Innovation Management Review},
	volume = {8},
	year = {2018},
	month = {10/2018},
	pages = {18-28},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Data analysis to create deep understanding and insights holds vast potential for innovation, but there is a severe shortage of data scientists. How then can a company create the competencies needed to obtain a competitive edge in the era of data-driven business? This article describes {\textquotedblleft}Data Driven Business{\textquotedblright}, a program developed to coach company teams in Finland in the use of an innovation platform combining data analysis and service design using real-life case projects. The results suggest that this approach is an efficient way to build data-analysis competencies in a company: after taking the 14-week coaching course, 58\% of the participating companies had launched a new product or service in the market within six months from the end of the course. After the program, a network called DOBit was established to share experiences among the members and to leverage data analysis and service thinking in society. This article describes the development and implementation of the course, its results and outcomes, and the keys for success and seeds for failure when attempting to build competencies for a data-driven business. },
	keywords = {best practices, case projects, data analysis, data-intensive services, design thinking, experiences, innovation platform, service design, service thinking, team building},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1190},
	url = {https://timreview.ca/article/1190},
	author = {Jyrki Koskinen}
}
@article {567,
	title = {Building Trust in High-Performing Teams},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {06/2012},
	pages = {38-41},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Facilitation of growth is more about good, trustworthy contacts than capital. Trust is a driving force for business creation, and to create a global business you need to build a team that is capable of meeting the challenge. Trust is a key factor in team building and a needed enabler for cooperation. In general, trust building is a slow process, but it can be accelerated with open interaction and good communication skills. The fast-growing and ever-changing nature of global business sets demands for cooperation and team building, especially for startup companies. Trust building needs personal knowledge and regular face-to-face interaction, but it also requires empathy, respect, and genuine listening. Trust increases communication, and rich and open communication is essential for the building of high-performing teams. Other building materials are a shared vision, clear roles and responsibilities, willingness for cooperation, and supporting and encouraging leadership. 

This study focuses on trust in high-performing teams. It asks whether it is possible to manage trust and which tools and operation models should be used to speed up the building of trust. In this article, preliminary results from the authors{\textquoteright} research are presented to highlight the importance of sharing critical information and having a high level of communication through constant interaction. },
	keywords = {high-performance teams, high-performing teams, social capital, team, team building, trust, wellbeing},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/567},
	url = {http://timreview.ca/article/567},
	author = {Mila Hakanen and Aki Soudunsaari}
}
