@article {1056, title = {Action Research as a Framework to Evaluate the Operations of a Living Lab}, journal = {Technology Innovation Management Review}, volume = {7}, year = {2017}, month = {02/2017}, pages = {35-41}, publisher = {Talent First Network}, address = {Ottawa}, abstract = {In this article, we propose an action research approach to capture and act upon the delights and frustrations of panel members who participate in living lab research in order to optimize the operations of the living lab itself. We used this approach to test the effectiveness of action research in providing guidelines to practitioners to evaluate and design effective and sustainable user involvement processes in living labs. We conducted a focused literature review and an in-depth case study of both the integration of a researcher within the community and the implementation of an action research project within an existing living lab. This living lab is regarded as both a forerunner and a best-practice example in Europe. Based on our findings, we recommend co-creating the {\textquotedblleft}operations{\textquotedblright} of a living lab with the users themselves following a combined action research and living lab approach.}, keywords = {action research, Living lab, panel management, participatory action research, user research}, issn = {1927-0321}, doi = {http://doi.org/10.22215/timreview/1056}, url = {http://timreview.ca/article/1056}, author = {Sara Logghe and Dimitri Schuurman} } @article {972, title = {Governing Quintuple Helix Innovation: Urban Living Labs and Socio-Ecological Entrepreneurship}, journal = {Technology Innovation Management Review}, volume = {6}, year = {2016}, month = {03/2016}, pages = {22-30}, publisher = {Talent First Network}, address = {Ottawa}, abstract = {Growing urbanization puts pressure on both social and ecological systems. This pressure raises complex and multi-facetted challenges that can only be tackled by collaborative and distributed innovation development processes. However, theoretical frameworks that assess such collaborations are often very conceptual, with little focus on the actual governance mechanisms that facilitate them. This article studies the urban living lab concept as an inter-organizational design and multi-stakeholder innovation development process to govern the quintuple helix model for innovation by means of an action research based multidimensional case study design, which focuses on the concepts of innovation democracy, mode 3 knowledge production, the innovation ecosystem as a system of societal subsystems, and socio-ecological transition. In this way, we provide a more profound understanding of such innovation processes to tackle socio-ecological challenges by means of public{\textendash}private interactions driven by eco-entrepreneurship. }, keywords = {distributed innovation, quintuple helix innovation, social ecology, socio-ecological entrepreneurship, urban living labs}, issn = {1927-0321}, doi = {http://doi.org/10.22215/timreview/972}, url = {http://timreview.ca/article/972}, author = {Bastiaan Baccarne and Sara Logghe and Dimitri Schuurman and Lieven De Marez} }