00874nas a2200121   4500008004100000022001400041245006500055210006200120260004200182520047400224100001800698856003600716       2011                        eng d  a1913-610200aSoftware-as-a-Service Offer Differentiation by Business Unit0 aSoftwareasaService Offer Differentiation by Business Unit  aOttawabTalent First Networkc02/20113 aThis article summarizes the author's recent research into the fit between software-as-a-service (SaaS) tools and the requirements of particular business units. First, an overview of SaaS is provided, including a summary of its benefits to users and software vendors. Next, the approach used to gather and analyze data about the SaaS solutions offered on the Force.com AppExchange is outlined. Finally, the article describes the managerial implications of this research.1 aBalbaa, Islam  uhttp://timreview.ca/article/419