01818nas a2200289   4500008004100000022001400041245008700055210006900142260004200211300000900253490000600262520097600268653001801244653002701262653001701289653002601306653001601332653002001348653000801368653001201376653002001388653002101408100002301429700002101452700001901473856003601492       2016                        eng d  a1927-032100aThe Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes0 aImpact of Living Lab Methodology on Open Innovation Contribution  aOttawabTalent First Networkc01/2016  a7-160 v63 aOpen innovation scholars as well as practitioners are still struggling with the practical implementation of open innovation principles in different contexts. In this article, we explore the value of a living lab approach for open innovation in small and medium-sized enterprises (SMEs). Using a case study approach, we compared 27 SME projects conducted by iMinds Living Labs from 2011 to 2015. The results suggest that a real-life intervention and a multi-method approach – both of which are methodological characteristics of living lab projects – increase the chance of generating actionable user contributions for the innovation under development. Moreover, the results also suggest that a living lab project yields maximal value when evolving from concept towards prototype. Besides these exploratory findings, this article also demonstrates that living lab projects are a perfect "playground" to test and validate assumptions from the open innovation literature.10acollaboration10adistributed innovation10aentrepreneur10aInnovation management10aliving labs10aOpen innovation10aSME10astartup10auser innovation10auser involvement1 aSchuurman, Dimitri1 aDe Marez, Lieven1 aBallon, Pieter  uhttp://timreview.ca/article/95601830nas a2200229   4500008004100000022001400041245008900055210006900144260004200213300001000255490000600265520112200271653002301393653001601416653002001432653002901452653002001481100002301501700002101524700001901545856003601564       2013                        eng d  a1927-032100aOpen Innovation Processes in Living Lab Innovation Systems: Insights from the LeYLab0 aOpen Innovation Processes in Living Lab Innovation Systems Insig  aOttawabTalent First Networkc11/2013  a28-360 v33 aLiving labs have emerged on the crossroads of the open innovation and user innovation frameworks. As open innovation systems, living labs consist of various actors with each playing their specific role. Within this article, we will take an open innovation perspective by analyzing the knowledge spill-overs between living lab actors through three in-depth innovation case studies taking place within the LeYLab living lab in Kortrijk, Belgium. The results illustrate how living labs foster the three open innovation processes of exploration, exploitation, and retention. From our analysis, we conclude that living labs are particularly useful for exploration and, to a lesser extent, exploitation. In terms of retention, living labs seem to hold a large potential; however, the success and the nature of the innovation processes depend on the sustainability of living labs, the number of innovation cases, and the alignment of these cases with the living lab infrastructure. Based on these findings, a concrete set of guidelines is proposed for innovating in living labs and for setting up a living lab constellation.10aknowledge exchange10aliving labs10aOpen innovation10aopen innovation networks10auser innovation1 aSchuurman, Dimitri1 aDe Marez, Lieven1 aBallon, Pieter  uhttp://timreview.ca/article/74301497nas a2200217   4500008003900000022001400039245006000053210005900113260004200172300001000214490000600224520086100230653002901091653001601120653002001136653001601156653002701172100002301199700002101222856003601243       2012                          d  a1927-032100aStructuring User Involvement in Panel-Based Living Labs0 aStructuring User Involvement in PanelBased Living Labs  aOttawabTalent First Networkc09/2012  a31-380 v23 aA shift towards open innovation approaches with systematic user involvement has occurred within media and ICT. One of the emerging frameworks structuring these initiatives is the "living lab" approach. Despite the growing evidence of the beneficial nature of customer involvement in product development, research into specific user characteristics for innovation is still scarce, particularly in living labs, with the notable exception of literature on lead users. Especially within the context of living labs for ICT and media innovation, an application of the lead-user framework looks promising as a way to structure and facilitate user involvement. This article is based on the experiences of three Flemish living lab initiatives with a panel-based approach and provides a customer characteristics framework that guides user involvement in living labs.10acustomer characteristics10aliving labs10aOpen innovation10auser panels10auser-driven innovation1 aSchuurman, Dimitri1 aDe Marez, Lieven  uhttp://timreview.ca/article/606