TY - JOUR T1 - Human-Centered Design for Collaborative Innovation in Knowledge-based Economies JF - Technology Innovation Management Review Y1 - 2020 A1 - Tiago Filipe Pereira da Silva A1 - João Paulo Coelho Marques KW - co-creation KW - design thinking KW - Human-Centered Design KW - innovation KW - ME310 KW - new product development KW - Project-based Learning KW - University-Industry Collaboration AB - This research explores a university-industry collaboration based on the case study of an innovation project based on Stanford University's ME310 Design Innovation program. The Porto Design Factory and IKEA Industry joined forces to tackle a problem using what has come to be called a human-centered design approach. The case study provides an understanding of outcomes that reveal the potential of using a human-centered design approach to solve technical problems while enhancing customer experience. It also identifies the benefits that each institution gained by collaborating. The outcomes show that companies benefit from building interfaces with external partners, and that universities are relevant players in the innovation ecosystem, satisfying their third mission of being entrepreneurial institutions. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1385 IS - 9 U1 - Sonae MC IT Labs Tiago Silva has a master’s degree in Business Management from the Polytechnic Institute of Coimbra and an international post-graduate certificate in Product and Service Innovation (ME310) from the Polytechnic Institute of Porto in collaboration with Stanford University and SUGAR Network. Currently working at Sonae MC, a Portuguese retail company, he is part of an innovation and experimentation team - IT Labs. His interests are in Innovation Management, Human-Centered Design and Entrepreneurship. U2 - Polytechnic Institute of Coimbra João Paulo Coelho Marques obtained the Ph.D. in Industrial Management at University of Aveiro-Portugal (2005). His master’s degree is in Management, at Lisbon School of Economics and Management - Lisbon University (1997). He has been a Professor at Polytechnic Institute of Coimbra - Portugal, since 1990, where he coordinated the M.Sc. Course in Business Management between 2009 and 2015, and the undergraduate course of Commerce and International Economics Relations between 2017 and 2020. He has been a researcher at a Research Unit on Governance, Competitiveness, and Public Policies at the University of Aveiro since 2007. Having published more than 20 scientific papers and 2 books, his main interests are in Innovation Management, Entrepreneurship, triple helix innovation and Business Incubators. ER -