TY - JOUR T1 - Smart Mobility: Services, Platforms and Ecosystems JF - Technology Innovation Management Review Y1 - 2019 A1 - Jukka Pulkkinen A1 - Jari Jussila A1 - Atte Partanen A1 - Igor Trotskii A1 - Aki Laiho AB - In this study, we provide novel insight into building and managing growth in a new emerging market: the operation and maintenance of a heterogeneous and expanding vehicle fleet in a smart city environment. There are several different types of players in this emerging market and a dominant player is still missing. Based on our empirical findings, we identified three key characteristics of a growing business and the ability to reach a leading position: 1) co-creation through resource integration and service exchange is preferable for responding to market demands; 2) a digital platform is critical to create the necessary knowledge for resource integration and service exchange; and 3) smart services glue the ecosystem and platform together and create the outcome that solves the defined business problem. Most importantly, all three elements—ecosystem, platform and smart services—create a uniform environment in which to grow the business in a new emerging market. PB - Talent First Network CY - Ottawa VL - 9 UR - https://timreview.ca/article/1265 IS - 9 U1 -
Häme University of Applied Sciences (HAMK) 
Dr. Jukka Pulkkinen holds a PhD degree in control engineering from Helsinki University of Technology. Currently, he acts as a principal research scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on strategic business management, digital servitization and service development, especially in industry and smart city environments. Before his academic career, he had a long career in various leadership positions in a global industrial company, leading the service business, the EMEA sales region and a global business unit.
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Häme University of Applied Sciences (HAMK)
Dr. Jari Jussila holds a PhD degree in information and knowledge management from Tampere University of Technology (TUT, 2015). Currently he acts as a principal research scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on knowledge management, business intelligence, social media, big social data analytics, and health informatics. His work has been published in international journals such as IEEE Access, Computers in Human Behavior, Industrial Management & Data Systems, the International Journal of Knowledge Management and Knowledge Management Research & Practice.
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Häme University of Applied Sciences (HAMK)

Atte Partanen holds a bachelor’s degree in electrical and automation engineering from Häme University of Applied Sciences (HAMK, 2017). He works as a project engineer in many projects focused on the Internet of Things, data management and information systems at Häme University of Applied Sciences (HAMK). His research is currently focused on information and data management systems. His work on information systems and smart cities has been published in journals.

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Igor Trotskii graduated from Häme University of Applied Sciences with a degree in electrical and automation engineering. He works as a project engineer with responsibilities in data analysis, and the design and implementation of data-driven applications. 
 
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Rolan Oy

Dr. Aki Laiho holds a PhD degree from the Faculty of Industrial Engineering of Aalto University. He is a partner at Rolan Oy, which operates and maintains a shared-mobility vehicle fleet. 

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