TY - JOUR T1 - Designing a Visual Tool for Teaching and Learning Front-End Innovation JF - Technology Innovation Management Review Y1 - 2020 A1 - Priscilla Kan John A1 - Emmaline Lear A1 - Patrick L’Espoir Decosta A1 - Shirley Gregor A1 - Stephen Dann A1 - Ruonan Sun KW - design thinking KW - Evidence-based Learning KW - Evidence-based Teaching KW - front-end innovation KW - Problematisation KW - Visual tools AB - This paper presents work on the design and development of a guided visual tool, the project client map (PCM), which is intended to assist students in their class projects solving real-world problems with industry clients. We use a design science research approach to contribute to existing knowledge through the design of an artefact (the PCM) that has a clear educational and learning goal, and that provides utility. Circumscribing a problem is an essential step to seed the ideation process in front-end innovation. While this step can employ existing tools that focus separately on the organisational, environmental, and human contexts of the problem under scrutiny, there is no formalised roadmap for how to integrate these tools. The PCM addresses this gap. We present a first version of the PCM in this paper, which will be refined in further work. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1386 IS - 9 U1 - Australian National University Priscilla Kan John obtained her Ph.D in Computer Science from the Australian National University (ANU) in 2013. She then took a detour from academia and worked in facilitating innovation between business and universities, including setting up an Innovation Hub at the College of Business and Economics, ANU. She is currently a lecturer at the College of Engineering and Computer Science, ANU. Her research interests are in Artificial Intelligence (especially exploring concepts such as trust, autonomy and decision-making), Human Computer Interaction (exploring the social and design aspects of using smart machines) and Computer Science Education (developing pedagogical frameworks and tools for nurturing skills to face disruption). U2 - Australian National University Emmaline Louise Lear is an educator formally working at the Australian National University. Her work at the Australian Centre for the Public Awareness of Science (CPAS) included coordinating the Professional Practice courses for engineers and computer scientists and investigating engaging approaches to teaching responsible innovation in science education using design thinking, flipped modes of delivery, problem and project based learning and work-integrated learning. Emmaline also has experience in developing technical communication skills particularly for international STEAM students. U3 - Australian National University Patrick J.N. L’Espoir Decosta is a Senior Lecturer in the College of Business and Economics at the Australian National University, Canberra, Australia. His research interests span the areas of curriculum development in higher education, evidence-based management of education, tourism marketing and promotion, and critical studies of tourism. Other key areas of research include the sharing economy, and the commercial relevance of place and space. U4 - Australian National University Shirley Gregor is a Professor Emerita at the Australian National University. Her research interests include artificial intelligence, human-computer interaction and the philosophy of science and technology. She obtained her Ph.D. in Information Systems from the University of Queensland in 1996. In 2005 she was made an Officer of the Order of Australia and a Fellow of the Australian Computer Society and in 2010 she was appointed a Fellow of the Association for Information Systems. U5 - Australian National University Stephen Dann is a marketer, academic, Lego Serious Play practitioner, and Senior Lecturer in the Research School of Management, College of Business and Economics at the Australian National University. He is a Senior Fellow of the Higher Education Academy (UK), and recipient of the Australian and New Zealand Marketing Academy Conference Emerging Educator award, the College of Business and Economics Education Innovation award and the Australian National University Vice Chancellor’s Citation for Outstanding Contribution to Student Learning. ER -