TY - JOUR T1 - How to Add Value to your Business with CEA: A Practical Approach JF - Open Source Business Resource Y1 - 2010 A1 - Daniel Cardenas AB - Companies are always trying to differentiate themselves from the rest of the pack by applying different strategies such as improving customer service, increasing the efficiency of their operations, or reducing their costs. Most of the time, however, these goals are competing against each other for scarce resources, and managers often need to decide to concentrate on one. A small company can effectively and simultaneously accomplish these goals for a fraction of the cost by implementing communications-enabled business processes or solutions, which are a set of technology components that add real-time networking functionality to applications. One particular implementation of this framework is the one provided by Coral CEA. Coral CEA is a business ecosystem anchored around CEA functionalities that are offered as building blocks, out-of-the-box components that link the capabilities and intelligence of networks platforms with the power of current applications to provide a new set of features and functionalities. In this article, we show how a small company called Rezact, located in the ski resort town of Mont-Tremblant, Quebec, successfully implemented CEA capabilities within its own operations using Coral CEA services. PB - Talent First Network CY - Ottawa UR - http://timreview.ca/article/348 IS - May 2010 U1 - Rezact Daniel Cardenas is a Software Architect at Rezact Inc, a software company dedicated to create a new reservation system called Activity Box. Thanks to the efficiency in the reservation process gained with the new system, our client broke in 2009 a life-time sales record for a single day of reservations. Before joining Rezact in 2006, Daniel worked for more than 10 years as a Programmer and IT Project Manager for several companies in the finance and manufacturing sectors. Daniel holds a BSc in Systems Engineering from Lima University in Peru and is a recent graduate from Carleton University's Technology Innovation Management Program. ER -