TY - JOUR T1 - Editorial: Blockchain and Digital Transformation (1/2, 2022) JF - Technology Innovation Management Review Y1 - 2022 A1 - Mika Westerlund A1 - Gregory Sandstrom PB - Talent First Network CY - Ottawa VL - 12 U1 - Technology Innovation Management Review Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. His PhD is from St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences. He interned at the S.I. Vavilov Institute for the History of Science and Technology, St. Petersburg, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program. He worked for the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. His current research interests are distributed ledger technology (blockchain) systems and digital extension services. ER - TY - JOUR T1 - The Acceptance of Digital Surveillance in an Age of Big Data JF - Technology Innovation Management Review Y1 - 2021 A1 - Mika Westerlund A1 - Diane A. Isabelle A1 - Seppo Leminen KW - Acceptance KW - Biometric KW - Citizen Privacy KW - digital identity KW - Digital surveillance KW - Intelligence activities KW - Mass surveillance KW - personal data KW - privacy AB - News media companies and human rights organizations have been increasingly warning about the rise of the surveillance state that builds on distrust and mass surveillance of its citizens. The COVID-19 pandemic is fostering digitalization and state-corporate collaboration, leading to the introduction of contact tracing apps and other digital surveillance technologies that bring about societal benefits, but also increase privacy invasion. This study examines citizens' concerns about their digital identity, the nation-state's intelligence activities, and the security of biodata, addressing their impacts on the trust in and acceptance of governmental use of personal data. Our analysis of survey data from 1,486 Canadians suggest that those concerns have negative impacts on citizens' acceptance of governmental use of personal data, but not necessarily on their trust in the nation-state being respectful of privacy. Government and corporations, it is concluded, should be more transparent about the collection and uses of data, and citizens should be more active in "watching the watchers" in the age of Big Data. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1427 IS - 3 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Carleton University Diane A. Isabelle, PhD, is an Associate Professor of International Business at Carleton University. Her research focuses broadly on the areas of science, innovation, and techno-entrepreneurship within a global context. Specifically, her research is organized around the following three inter-related themes: 1) International entrepreneurship & ecosystems, 2) Internationalization (International New Ventures and SMEs), 3) Global collaborative research and Science, Technology and Innovation policy. In addition to these themes, she is researching and publishing on Technology-integrated and international interdisciplinary experiential learning in higher education. Prior to joining Sprott in 2011, Dr. Isabelle worked in several senior executive roles related to science, technology and industrial research (Industrial Research Assistance Program - IRAP) at the National Research Council of Canada (NRC), the Government of Canada’s premier research and technology organization. She started her career as a project engineer for several multinational firms, including General Electric, Esso and Boeing Aerospace. U3 - University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. ER - TY - JOUR T1 - Editorial: Insights (11/12, 2021) JF - Technology Innovation Management Review Y1 - 2021 A1 - Mika Westerlund A1 - Gregory Sandstrom PB - Talent First Network CY - Ottawa VL - 11 IS - 11-12 U1 - Technology Innovation Management Review Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. His PhD is from St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences. He interned at the S.I. Vavilov Institute for the History of Science and Technology, St. Petersburg, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program. He worked for the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. His current research interests are distributed ledger technology (blockchain) systems and digital extension services. ER - TY - JOUR T1 - Editorial: Insights (Issue 7/8, 2021) JF - Technology Innovation Management Review Y1 - 2021 A1 - Mika Westerlund A1 - Gregory Sandstrom PB - Talent First Network CY - Ottawa VL - 11 IS - 7/8 U1 - Technology Innovation Management Review Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. His PhD is from St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences. He interned at the S.I. Vavilov Institute for the History of Science and Technology, St. Petersburg, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program. He worked for the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. His current research interests are distributed ledger technology (blockchain) systems and digital extension services. ER - TY - JOUR T1 - An Exploration of Blockchain-based Traceability in Food Supply Chains: On the Benefits of Distributed Digital Records from Farm to Fork JF - Technology Innovation Management Review Y1 - 2021 A1 - Mika Westerlund A1 - Soham Nene A1 - Seppo Leminen A1 - Mervi Rajahonka KW - blockchain KW - distributed ledger technology KW - food innovation KW - Food safety KW - food supply chain KW - supply chain management KW - traceability AB - There are growing internal and external pressures for traceability in food supply chains due to food scandals. Traceability refers to tracking food from the consumer back to the farm and vice versa for quality control and management. However, many traceability solutions have failed to meet the needs of supply chain stakeholders. Blockchain is a novel distributed database technology that could solve some issues of traditional traceability systems, such as cost of adoption and vulnerabilities to hacking and data tampering. This study aims to gain insights on the benefits of applying blockchain technology for traceability in food supply chains through literature review and an investigation of five companies that are experimenting with blockchain-based food traceability. Our findings suggest that, upon implementation and contribution by all supply chain participants, blockchain-based traceability can provide cost-savings, reduced response time to food scandals and food-borne illness outbreaks, improved security and accuracy, better compliance with government regulations, and thus increase consumer trust. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1446 IS - 6 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Universities Canada Soham Nene is a Business Systems Analyst with Universities Canada in Ottawa, Ontario since August 2019. He works on designing student scholarship software / system solutions by performing requirements analysis, developing software system workflows, and studying system capabilities. He holds a master’s degree in the Technology Innovation Management program at Carleton University and holds an undergraduate degree in Information Technology from Pune University, India. He is passionate about technology and food innovation and entrepreneurship. While pursuing master’s degree Soham worked on ‘Benefits of Blockchain-based Traceability in Food Supply Chains’ as his research project. U3 - University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. U4 - South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC) at South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. ER - TY - JOUR T1 - Technology Project Summaries as a Predictor of Crowdfunding Success JF - Technology Innovation Management Review Y1 - 2021 A1 - Mika Westerlund A1 - Ishdeep Singh A1 - Mervi Rajahonka A1 - Seppo Leminen KW - backers KW - crowdfunding KW - failure KW - funding KW - fundraising KW - Kickstarter KW - prediction KW - project KW - success KW - topic modelling AB - Crowdfunding has emerged in recent years as an important alternative means for technology entrepreneurs to raise funds for their products and business ideas. While the success rate of crowdfunding projects is somewhat low, scholarly understanding of what distinguishes projects that reach their fundraising goals from those that fail remains incomplete. Further, studies on crowdfunding success often examine a number of variables that make predicting success a challenge for entrepreneurs wiling to use crowdfunding. This study uses topic modelling on a data set of over 21,000 technology projects from Kickstarter to investigate if short-text project summaries can reveal predictors of fundraising success on crowdfunding platforms. The results indicate that compared to those that fail in fundraising, project summaries of successfully funded technology projects put forward more trendy topics, use wording that reflects novelty, and focus on solving a social problem. Our results contribute to theory and practice by suggesting the importance of summarizing project content for crowdfunding success. PB - Talent First Network CY - Ottawa VL - 11 UR - timreview.ca/article/1472 IS - 11-12 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Carleton University Ishdeep Singh is a web developer at the ITS web services Team at Carleton University. He is a technology enthusiast and has completed his master's in Technology Innovation Management (TIM) program from Carleton University. He has worked with big consulting firms - Infosys as well as small-scale digital marketing and real estate technology startups. Ishdeep is an inventive IT professional receptive to novel technologies and measures that are specially associated with societal benefits. He is proficient in researching and analyzing data to identify, create and execute technological problems related to the Implementation, Adaptation and scalability of Products. His present research interests include business technology strategy, social analytics, technology optimization, adaptation strategy, SME and marketing. U3 - South-Eastern Finland University of Applied Sciences Mervi Rajahonka, DSc (Econ), MSc (Tech), LLM, works as RDI Specialist in the field of Digital Economy at South-Eastern Finland University of Applied Sciences Xamk, Finland, and as Adjunct Research Professor at Carleton University in Canada. Her research interests include digitalization, entrepreneurship, business models, working women, service innovations and sustainable logistics. Her research has been published in numerous publications and international refereed journals. Her publications are listed on Google Scholar. U4 - University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. ER - TY - JOUR T1 - Citizen Perceptions of Government’s Resistance to Shared Parking JF - Technology Innovation Management Review Y1 - 2020 A1 - Mika Westerlund KW - government KW - innovation resistance KW - parking KW - Sharing economy services KW - topic modelling AB - Sharing economy services is one of the fastest growing segments in today’s economy, especially in urban centres. However, some cities have taken a negative stance and sought to prohibit sharing economy services, which has raised tensions between citizens and the local government. This paper adopts a case study approach to investigate what the main topics are in citizen perceptions of their government's resistance to shared parking in Ottawa, the capital city of Canada, where shared parking is considered illegal. In so doing, the study applies topic modelling on readers' comments following news about local residents being threatened with legal action by the city for providing shared parking services to government employees suffering from insufficient office parking resources. Based on six identified topics, the study establishes a conceptual framework that contributes to the literature on sharing economies by illustrating how citizens perceive their government's resistance toward sharing economies. The paper considers whether sharing economy services could be an innovation that would benefit societies, and how understanding citizen perceptions through online comments can help a government to solve policy issues and create win-win resolutions. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1354 IS - 5 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Digitalization, Internationalization and Scaling of Online SMEs JF - Technology Innovation Management Review Y1 - 2020 A1 - Mika Westerlund KW - business model KW - digitalization KW - internationalization KW - scaling KW - SME AB - While small- and medium-sized enterprises (SMEs) are increasingly required to look for growth beyond their national markets, the increasing digitalization of the global economy provides them with ample opportunities for internationalization. However, many SMEs are unable to internationalize digitally because they were not initially designed to scale that way, and managing business model scaling in the online environment is challenging. In response to this, the current study applies a quantitative descriptive analysis of survey data on business adoption of digital technologies by 535 Canadian online-based SMEs. The aim is to understand, 1) how internationally-oriented online SMEs differ in terms of their digitalization from those focused on domestic markets, and 2) how these differences are related to the companies’ business model for scaling internationally. The results show that internationally-oriented online SMEs differ from their domestically-oriented peers, in terms of a higher degree in the 1) use of information systems, 2) extent of value networks, 3) emphasis on key internal resources, and, 4) dealing with cybersecurity issues. The study contributes to the literature by suggesting that online SMEs willing to scale internationally through digitalization need to develop a set of capabilities in regard to partnering, customer relationship, and business process management, as well as investing in information and communication (ICT) resources and cyber resilience. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1346 IS - 4 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - The Ethical Dimensions of Public Opinion on Smart Robots JF - Technology Innovation Management Review Y1 - 2020 A1 - Mika Westerlund KW - Content analysis. KW - Ethics KW - Public opinion KW - Roboethics KW - Smart robot AB - This article investigates public opinion about smart robots, with special focus on the ethical dimension. In so doing, the study reviews relevant literature and analyzes data from the comments sections of four publically available online news articles on smart robots. Findings from the content analysis of investigated comments suggest that public opinion about smart robots remains fairly negative, and that public discussion is focused on potentially negative social and economic impacts of smart robots on society, as well as various liability issues. In particular, many comments were what can only be called “apocalyptical”, suggesting that the rise of smart robots is a threat to the very existence of human beings, and that the replacement of human labour by smart robots will lead to deepening the socio-economic gap, and concentrating power and wealth in the hands of even fewer people. Further, public discussion seems to pay little attention to the debate on whether robots should have “rights”, or on the increasing environmental effects of the growth in robotics. This study contributes to the extant literature on “roboethics”, by suggesting a dendrogram approach to illustrate themes based on a qualitative content analysis. It suggests that smart robot manufacturers should ensure better transparency and inclusion in their robotics design processes to foster public adoption of robots. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1326 IS - 2 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - An Ethical Framework for Smart Robots JF - Technology Innovation Management Review Y1 - 2020 A1 - Mika Westerlund KW - AI KW - artificial intelligence KW - Ethics KW - Roboethics KW - Smart robot AB - This article focuses on “roboethics” in the age of growing adoption of smart robots, which can now be seen as a new robotic “species”. As autonomous AI systems, they can collaborate with humans and are capable of learning from their operating environment, experiences, and human behaviour feedback in human-machine interaction. This enables smart robots to improve their performance and capabilities. This conceptual article reviews key perspectives to roboethics, as well as establishes a framework to illustrate its main ideas and features. Building on previous literature, roboethics has four major types of implications for smart robots: 1) smart robots as amoral and passive tools, 2) smart robots as recipients of ethical behavior in society, 3) smart robots as moral and active agents, and 4) smart robots as ethical impact-makers in society. The study contributes to current literature by suggesting that there are two underlying ethical and moral dimensions behind these perspectives, namely the “ethical agency of smart robots” and “object of moral judgment”, as well as what this could look like as smart robots become more widespread in society. The article concludes by suggesting how scientists and smart robot designers can benefit from a framework, discussing the limitations of the present study, and proposing avenues for future research. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1312 IS - 1 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service intensive industries. ER - TY - JOUR T1 - The Role of Analytics in Data-Driven Business Models of Multi-Sided Platforms: An exploration in the food industry JF - Technology Innovation Management Review Y1 - 2020 A1 - Diane Isabelle A1 - Mika Westerlund A1 - Mohnish Mane A1 - Seppo Leminen AB - The collection and use of data play an increasingly important role in the growth and success of today’s digital multi-sided platforms (MSPs). However, many aspiring MSPs lack effective strategies for using data to establish a profitable data-driven business model (DDBM). This study explores how MSPs in the food industry can utilize data to develop such a DDBM. Based on an analysis of seven illustrative cases of high-growth MSPs, namely food delivery and meal kit providers, the study identifies eight factors that reveal the role of analytics in those firms’ DDBM, and further classifies them into three DDBM boosters. The findings contribute to our extant knowledge on MSPs and DDBM by addressing how digital platforms in the food industry can leverage big data to optimize their current business processes, predict future value of their product and service offerings, and develop their partnerships. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1371 IS - 7 U1 - Carleton University Diane Isabelle is an Associate Professor of International Business. Her research focuses broadly on the areas of science, innovation and techno-entrepreneurship within a global context. Specifically, her research is organized around the following three inter-related themes: 1) International entrepreneurship & ecosystems, 2) Internationalization (International New Ventures and SMEs), 3) Global collaborative research and Science, Technology and Innovation policy. In addition to these themes, she is researching and publishing on Technology-integrated and international interdisciplinary experiential learning in higher education. Prior to joining Sprott in 2011, Dr. Isabelle worked in several senior executive roles related to science, technology and industrial research (Industrial Research Assistance Program - IRAP) at the National Research Council of Canada (NRC), the Government of Canada’s premier research and technology organization. She started her career as a project engineer for several multinational firms, including General Electric, Esso and Boeing Aerospace. U2 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U3 - NTT Data Mohnish Mane, MEng, is a Senior Business Analyst at NTT Data Canada. Previously, he held a similar position at Tata Consultancy services. Mohnish earned his Master’s degree in Technology Innovation Management at Carleton University, focussing on data driven business models. He is a solutions-driven business analyst with diverse experience in Power, Healthcare and Oil and Gas industries where he has lead cross functional teams in the development, documentation and delivery of complex IT projects. In his free time, he is involved in conducting various cooperate social responsibility events and volunteering opportunities. U4 - University of South-Eastern Norway Seppo Leminen is a Full Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, a Research Director at Pellervo Economic Research in Finland, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. ER - TY - JOUR T1 - Social Acceptance of Wind Energy in Urban Landscapes JF - Technology Innovation Management Review Y1 - 2020 A1 - Mika Westerlund KW - city KW - clean energy KW - Social acceptance KW - sustainability KW - wind energy AB - Although wind energy has high potential as a sustainable energy source to fight climate change, and the post COVID-19 world may require accelerated transition to renewable energy systems, many wind energy projects nevertheless face community resistance. Research on social acceptance of wind energy has increased rapidly, but understanding still lacks regarding the different types of acceptance, whether or not the acceptance correlates with demographics, and what drives acceptance of wind farms in the urban landscape. Our analysis of 2,376 residents in Helsinki, the capital of Finland, focused on the gaps in understanding and identified three groups of people: Protagonists, Centrists, and Antagonists. While Protagonists are highly positive about wind energy projects in the city, Antagonists oppose them, and Centrists adopt a middle-of-the-road approach. Further, three factors matter for social acceptance in urban landscapes: 1) distance, as residents prefer offshore wind farms to be farther away from the city's inhabitants, 2) gender, as women are more accepting of wind energy compared with men, and outright opponents of wind energy are more likely men, and 3) participation, as residents wish to participate in decision-making processes regarding wind farms, but lack interest in having ownership of and responsibility for wind energy projects. The study discusses the implications of these findings for developers and policymakers of wind energy projects in the urban context. PB - Talent First Network CY - Ottawa VL - 10 UR - timreview.ca/article/1389 IS - 9 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - The Emergence of Deepfake Technology: A Review JF - Technology Innovation Management Review Y1 - 2019 A1 - Mika Westerlund KW - artificial intelligence KW - cybersecurity KW - deep learning KW - Deepfake KW - fake news AB - Novel digital technologies make it increasingly difficult to distinguish between real and fake media. One of the most recent developments contributing to the problem is the emergence of deepfakes which are hyper-realistic videos that apply artificial intelligence (AI) to depict someone say and do things that never happened. Coupled with the reach and speed of social media, convincing deepfakes can quickly reach millions of people and have negative impacts on our society. While scholarly research on the topic is sparse, this study analyzes 84 publicly available online news articles to examine what deepfakes are and who produces them, what the benefits and threats of deepfake technology are, what examples of deepfakes there are, and how to combat deepfakes. The results suggest that while deepfakes are a significant threat to our society, political system and business, they can be combatted via legislation and regulation, corporate policies and voluntary action, education and training, as well as the development of technology for deepfake detection, content authentication, and deepfake prevention. The study provides a comprehensive review of deepfakes and provides cybersecurity and AI entrepreneurs with business opportunities in fighting against media forgeries and fake news. PB - Talent First Network CY - Ottawa VL - 9 UR - timreview.ca/article/1282 IS - 11 U1 -

Carleton University

 
Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries.

 

ER - TY - JOUR T1 - Does Entrepreneurial Marketing Underrate Competition? JF - Technology Innovation Management Review Y1 - 2018 A1 - Mika Westerlund A1 - Seppo Leminen KW - competition KW - entrepreneurial KW - environment KW - marketing KW - orientation AB - This study aims to investigate the relationship between marketing needs and actions in entrepreneurial marketing. So doing, it explores how the entrepreneur’s interpretation of the needs that arise from the changes and opportunities in the business environment affects their actions in entrepreneurial marketing. We establish and test a set of hypotheses over a sample of 3,097 entrepreneur-led small firms from Finland. The results show that entrepreneurial perception of environmental pressure in terms of partners, customers, and competitors is linked to the marketing practices of small firms in terms of developing business relations, publicity, and offerings. That is, actions in entrepreneurial marketing depend on the entrepreneur’s ability to interpret needs based on the signals in the business environment. However, the study confirms that entrepreneurs pay less attention to competition, which affects their marketing actions, and it suggests that both research and practice of entrepreneurial marketing should pay more regard to competition. PB - Talent First Network CY - Ottawa VL - 8 UR - https://timreview.ca/article/1183 IS - 9 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Pellervo Economic Research & Aalto University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. ER - TY - JOUR T1 - Editorial: Living Labs (December 2018) JF - Technology Innovation Management Review Y1 - 2018 A1 - Chris McPhee A1 - Seppo Leminen A1 - Dimitri Schuurman A1 - Mika Westerlund A1 - Eelko Huizingh KW - analysis KW - constructs KW - cultural space KW - definition KW - ENoLL KW - framework KW - innovation KW - ISPIM KW - lean startup KW - library KW - living labs KW - methodology KW - stakeholder PB - Talent First Network CY - Ottawa VL - 8 UR - https://timreview.ca/article/1200 IS - 12 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Pellervo Economic Research, Aalto University, and Carleton University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. U3 - imec.livinglabs Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. U4 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U5 - University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management and Director of the Innovation Centre of Expertise Vinci at the University of Groningen, the Netherlands. He is founder of Huizingh Academic Development, offering workshops academic research and academic writing to increase the publishing performance of academics. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM). His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 350 articles, has edited more than 30 special issues of journals, and has published several textbooks. ER - TY - JOUR T1 - Key Constructs and a Definition of Living Labs as Innovation Platforms JF - Technology Innovation Management Review Y1 - 2018 A1 - Mika Westerlund A1 - Seppo Leminen A1 - Christ Habib KW - constructs KW - definition KW - ENoLL KW - innovation KW - living labs KW - platform AB - Despite the growing popularity of using living labs as innovation platforms and the increasing scholarly attention toward the topic, still relatively little is known about many of their central characteristics. We use a qualitative research approach to identify key constructs of living labs and to understand how these constructs show up in the operation of living labs. So doing, we used theoretical constructs from the literature on user innovation, co-creation, and living labs to analyze a sample of membership applications to the European Network of Living Labs (ENoLL). The results from the content analysis of 40 applications revealed nine key constructs that are characteristic to living labs: 1) objective, 2) governance, 3) openness, 4) stakeholders, 5) funding, 6) value, 7) communications, 8) infrastructure, and 9) methods. These key constructs provide new insight that helps us to provide a definition of living labs as innovation platforms. PB - Talent First Network CY - Ottawa VL - 8 UR - https://timreview.ca/article/1205 IS - 12 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Pellervo Economic Research, Aalto University, and Carleton University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. U3 - Carleton University Christ Habib is an MASc graduate from the Technology Innovation Management program at Carleton University in Ottawa, Canada. He also holds a BEng in Biomedical and Electrical Engineering. Christ has experience working in the public and private sectors, working closely with clients and managing large-scale projects; he has been offering management-consulting services for SMEs; and he is currently a systems engineer at General Dynamics. He is passionate about business development; systems, processes, operations, marketing, and analytics; and understanding user/client needs for innovation development. He was awarded the engagement leadership award by popular vote through the Mindtrust program for his facilitation skills in managing collaborative work. ER - TY - JOUR T1 - A Topic Modelling Analysis of Living Labs Research JF - Technology Innovation Management Review Y1 - 2018 A1 - Mika Westerlund A1 - Seppo Leminen A1 - Mervi Rajahonka KW - big data KW - data mining KW - innovation KW - Living lab KW - living laboratory KW - research trends KW - text analytics KW - topic modeling KW - topic modelling AB - This study applies topic modelling analysis on a corpus of 86 publications in the Technology Innovation Management Review (TIM Review) to understand how the phenomenon of living labs has been approached in the recent innovation management literature. Although the analysis is performed on a corpus collected from only one journal, the TIM Review has published the largest number of special issues on living labs to date, thus it reflects the advancement of the area in the scholarly literature. According to the analysis, research approaches to living labs can be categorized under seven broad topics: 1) Design, 2) Ecosystem, 3) City, 4) University, 5) Innovation, 6) User, and 7) Living lab. Moreover, each topic includes a set of characteristic subtopics. A trend analysis suggests that the emphasis of research on living labs is moving away from a conceptual focus on what living labs are and who is involved in their ecosystems to practical applications of how to design and manage living labs, their processes, and participants, especially users, as key stakeholders and in novel application areas such as the urban city context. PB - Talent First Network CY - Ottawa VL - 8 UR - http://timreview.ca/article/1170 IS - 7 U1 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U2 - Aalto University Seppo Leminen is an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. U3 - South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at the SBC for about 10 years. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. ER - TY - JOUR T1 - Categorization of Innovation Tools in Living Labs JF - Technology Innovation Management Review Y1 - 2017 A1 - Seppo Leminen A1 - Mika Westerlund KW - innovation tool KW - Living lab KW - method KW - Open innovation KW - user innovation AB - This article examines the link between innovation processes and the use of innovation tools in living labs. So doing, it develops a conceptual framework based on the literature to analyze 40 living labs in different countries. The study contributes to the discussion on living labs by introducing a new typology of living labs based on their innovation process characteristics and usage of tools: linearizer, iterator, mass customizer, and tailor. Moreover, it proposes three ways to organize innovation activities in living labs. The article concludes by providing a set of implications to theory and practice, and suggesting directions for future research on living labs. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1046 IS - 1 U1 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Business Industrial Marketing, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U2 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Editorial: Innovation in Living Labs (February 2017) JF - Technology Innovation Management Review Y1 - 2017 A1 - Chris McPhee A1 - Seppo Leminen A1 - Mika Westerlund A1 - Dimitri Schuurman A1 - Pieter Ballon KW - action research KW - business-to-business KW - emotions KW - innovation KW - living labs KW - needsfinding KW - operations KW - reflection PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1052 IS - 2 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Laurea University of Applied Sciences Seppo Leminen is a Principal Lecturer at the Laurea University of Applied Sciences and serves as an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U3 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U4 - imec.livinglabs Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. U5 - imec.livinglabs Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. In 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union's 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and a MA in Modern History from Katholieke Universiteit Leuven. ER - TY - JOUR T1 - Editorial: Innovation in Living Labs (January 2017) JF - Technology Innovation Management Review Y1 - 2017 A1 - Chris McPhee A1 - Dimitri Schuurman A1 - Pieter Ballon A1 - Seppo Leminen A1 - Mika Westerlund KW - agile methods KW - conceptualizations KW - innovation labs KW - Innovation management KW - innovation tool KW - living labs KW - Open innovation KW - user innovation PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1044 IS - 1 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - imec.livinglabs Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. U3 - imec.livinglabs Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. In 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union's 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and a MA in Modern History from Katholieke Universiteit Leuven. U4 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U5 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Towards Third-Generation Living Lab Networks in Cities JF - Technology Innovation Management Review Y1 - 2017 A1 - Seppo Leminen A1 - Mervi Rajahonka A1 - Mika Westerlund KW - city KW - co-creation KW - collaborative innovation KW - innovation KW - Living lab KW - networks KW - Open innovation KW - smart city KW - third-generation AB - Many cities engage in diverse experimentation, innovation, and development activities with a broad variety of environments and stakeholders to the benefit of citizens, companies, municipalities, and other organizations. Hence, this article discusses such engagement in terms of next-generation living lab networks in the city context. In so doing, the study contributes to the discussion on living labs by introducing a framework of collaborative innovation networks in cities and suggesting a typology of third-generation living labs. Our framework is characterized by diverse platforms and participation approaches, resulting in four distinctive modes of collaborative innovation networks where the city is: i) a provider, ii) a neighbourhood participator, iii) a catalyst, or iv) a rapid experimenter. The typology is based on an analysis of 118 interviews with participants in six Finnish cities and reveals various ways to organize innovation activities in the city context. In particular, cities can benefit from innovation networks by simultaneously exploiting multiple platforms such as living labs for innovation. We conclude by discussing implications to theory and practice, and suggesting directions for future research. PB - Talent First Network CY - Ottawa VL - 7 UR - http://timreview.ca/article/1118 IS - 11 U1 - Laurea University of Applied Sciences Seppo Leminen is a Principal Lecturer at the Laurea University of Applied Sciences in Espoo, Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U2 - South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at the SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, high-tech and service business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. U3 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor of Technology Innovation Management at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Editorial: Living Labs and User Innovation (January 2016) JF - Technology Innovation Management Review Y1 - 2016 A1 - Chris McPhee A1 - Seppo Leminen A1 - Dimitri Schuurman A1 - Mika Westerlund A1 - Eelko Huizingh KW - closed innovation KW - field trials KW - impact assessment KW - living labs KW - Open innovation KW - user engagement KW - user innovation PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/955 IS - 1 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U3 - iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. U4 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U5 - University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management at the Faculty of Economics and Business, University of Groningen in the Netherlands. His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 300 articles, has edited more than 20 special issues of journals, and has published several textbooks. His consulting activities include support of companies in their strategy and innovation efforts. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM) and the Director of Huizingh Academic Development, through which he has run more than 50 workshops around the world to help both junior and senior academics to publish for career advancement and to attract funding through improved written communication. ER - TY - JOUR T1 - Editorial: Smart Cities and Regions (December 2016) JF - Technology Innovation Management Review Y1 - 2016 A1 - Chris McPhee A1 - Taina Tukiainen A1 - Seppo Leminen A1 - Mika Westerlund KW - collaborative innovation KW - ecosystems KW - living labs KW - online platforms KW - Open innovation KW - regional innovation KW - smart cities KW - smart regions PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/1037 IS - 12 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Aalto University Taina Tukiainen is a Senior Researcher at Aalto University in Espoo, Finland, and she is a Cabinet Member of the President of the EU Committee of the Regions (CoR). She has worked for over 20 years within industry and universities and for over 10 years at Nokia Corporation as a senior manager, and she has worked on various projects with international university and industry collaboration. She was, until 2014, Director of Digibusiness Finland. Her research interest is strategic research including innovation, technology management, and entrepreneurship. Taina's doctoral dissertation was The Unexpected Benefits of Internal Corporate Ventures: An Empirical Examination of the Consequences of Investment in Corporate Ventures (2004), and the title of her latest book was The Finnish Startups in Globally Evolving Ecosystems: Value for Finland (2014). U3 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Business Industrial Marketing, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others U4 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Cities as Collaborative Innovation Platforms JF - Technology Innovation Management Review Y1 - 2015 A1 - Taina Tukiainen A1 - Seppo Leminen A1 - Mika Westerlund KW - collaborative innovation KW - creative citizen KW - industry KW - Living lab KW - Open innovation KW - smart city AB - In this article, we focus on the role of a city as an orchestrator for innovation. We argue that cities should establish active dialogue with their citizens, and private and public sectors actors to co-create, develop, test, and offer service innovations that utilize diverse sets of platforms such as living labs. Our research contributes to the discussions of open and user innovations from the perspective of cities as communities that involve and integrate citizens and companies to collaborative innovation activities. While acknowledging that cities are platforms for simultaneous and divergent innovation initiatives, we identify four principal types of collaborative innovation. Cities serve as platforms for: i) improving everyday life; ii) conducting consumer and citizen experiments; iii) experimenting and implementing new technologies and services; and iv) creating new innovations and economies. Finally, we offer guidelines for fostering collaborative innovation activities between the public and private sectors. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/933 IS - 10 U1 - Aalto University Taina Tukiainen is a Senior Researcher at Aalto University in Espoo, Finland, and she is a Cabinet Member of the President of the European Union Committee of the Regions (CoR). She has worked for over 20 years within industry and universities and for over 10 years at Nokia Corporation as a senior manager, and she has worked on various projects with international university and industry collaboration. She was, until 2014, Director of Digibusiness Finland. Her research interest is strategic research including innovation, technology management, and entrepreneurship. Taina's doctoral dissertation was The Unexpected Benefits of Internal Corporate Ventures: An Empirical Examination of the Consequences of Investment in Corporate Ventures (2004), and the topic of her latest book was The Finnish Startups in Globally Evolving Ecosystems: Value for Finland (2014). She has recently published papers in Organization Science and MIT Sloan Management Review. U2 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology, now the School of Electrical Engineering at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U3 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Editorial: Living Labs and User Innovation (December 2015) JF - Technology Innovation Management Review Y1 - 2015 A1 - Chris McPhee A1 - Seppo Leminen A1 - Dimitri Schuurman A1 - Mika Westerlund A1 - Eelko Huizingh KW - business models KW - closed innovation KW - context KW - crowdsourcing KW - innovation networks KW - living labs KW - Open innovation KW - spaces and places KW - urban living labs KW - user innovation PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/947 IS - 12 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U3 - iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. U4 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U5 - University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management at the Faculty of Economics and Business, University of Groningen in the Netherlands. His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 300 articles, has edited more than 20 special issues of journals, and has published several textbooks. His consulting activities include support of companies in their strategy and innovation efforts. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM) and the Director of Huizingh Academic Development, through which he has run more than 50 workshops around the world to help both junior and senior academics to publish for career advancement and to attract funding through improved written communication. ER - TY - JOUR T1 - Editorial: Smart Cities and Regions (October 2015) JF - Technology Innovation Management Review Y1 - 2015 A1 - Chris McPhee A1 - Taina Tukiainen A1 - Seppo Leminen A1 - Mika Westerlund KW - collaboration KW - ecosystems KW - innovation ecosystem KW - living laboratories KW - living labs KW - Open innovation KW - regional innovation KW - smart cities KW - smart regions KW - smart specialisation KW - smart specialization KW - sustainability KW - urban capabilities PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/931 IS - 10 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Aalto University Taina Tukiainen is a Senior Researcher at Aalto University in Espoo, Finland, and she is a Cabinet Member of the President of the European Union Committee of the Regions (CoR). She has worked for over 20 years within industry and universities and for over 10 years at Nokia Corporation as a senior manager, and she has worked on various projects with international university and industry collaboration. She was, until 2014, Director of Digibusiness Finland. Her research interest is strategic research including innovation, technology management, and entrepreneurship. Taina's doctoral dissertation was The Unexpected Benefits of Internal Corporate Ventures: An Empirical Examination of the Consequences of Investment in Corporate Ventures (2004), and the topic of her latest book was The Finnish Startups in Globally Evolving Ecosystems: Value for Finland (2014). She has recently published papers in Organization Science and MIT Sloan Management Review. U3 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology, now the School of Electrical Engineering at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U4 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - The Grey Areas Between Open and Closed in Innovation Networks JF - Technology Innovation Management Review Y1 - 2015 A1 - Seppo Leminen A1 - Taija Turunen A1 - Mika Westerlund KW - closedness KW - innovation KW - innovation network KW - Living lab KW - Open innovation KW - openness AB - This study argues that there are different degrees of openness and closedness in innovation activity, and it highlights the need for more research on the "grey areas" between totally open and totally closed innovation, particularly in innovation networks where multiple stakeholders collaborate for innovation. Here, we focus on four key aspects of innovation networks, as characterized by their degrees of openness or closedness: governance, motivation, interaction, and innovation practices. The categorization is based on a review of theory and an empirical analysis of three distinct innovation networks, two of which represent the open living lab model, and one of which exemplifies the traditional closed innovation model. Our results can help managers improve efficiency in innovation networks by better understanding the grey areas between open and closed in innovation. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/948 IS - 12 U1 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U2 - Aalto University Taija Turunen is an Assistant Professor in the Department of Management Studies at Aalto University's School of Business in Finland. Taija holds a doctoral degree in Industrial Engineering and Management from Aalto University's School of Science. During her academic career, Taija has managed several research projects in the area of service operations management and service innovation. Before joining academia, Taija worked as a management consultant in the field of industrial service operations. U3 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Using Entrepreneurial Marketing to Foster Reseller Adoption of Smart Micro-Grid Technology JF - Technology Innovation Management Review Y1 - 2015 A1 - Hamidreza Kavandi A1 - Mika Westerlund KW - entrepreneurial marketing KW - power systems KW - resellers KW - smart micro-grid KW - technology adoption AB - This article investigates how entrepreneurial marketing can encourage resellers to adopt smart micro-grid technology. An online survey based on the literature on user adoption and entrepreneurial marketing was used to gather data from 99 power systems resellers. The data were analyzed using the partial least squares method to validate a model of the relationships between reseller’s antecedents and intention to adopt smart micro-grid technology, and the role of vendor’s entrepreneurial marketing in the adoption. The results suggest that user adoption models can only partially be applied to the reseller context, and future research should develop models that can further explain reseller’s decision making with regards to becoming involved in an emerging technology. As to the implications for practice, vendors need to demonstrate proactive entrepreneurial marketing, particularly entrepreneurial orientation, to increase the performance expectancy perceived by their resellers by increasing awareness and understanding of smart micro-grid technology to cultivate its diffusion. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/925 IS - 9 U1 - Carleton University Hamidreza Kavandi, MASc, MSc, is a graduate of the Technology Innovation Management program at Carleton University in Ottawa, Canada. Hamid earned his first master's degree in Electrical Engineering (power systems) from the Iran University of Science and Technology in Tehran. His current research interests include entrepreneurial marketing, business strategy, and business and management models in restructured power systems. U2 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Designing Business Models for the Internet of Things JF - Technology Innovation Management Review Y1 - 2014 A1 - Mika Westerlund A1 - Seppo Leminen A1 - Mervi Rajahonka KW - business model KW - design tool KW - ecosystem KW - Internet of Things KW - IOT KW - value KW - value design AB - This article investigates challenges pertaining to business model design in the emerging context of the Internet of Things (IOT). The evolution of business perspectives to the IOT is driven by two underlying trends: i) the change of focus from viewing the IOT primarily as a technology platform to viewing it as a business ecosystem; and ii) the shift from focusing on the business model of a firm to designing ecosystem business models. An ecosystem business model is a business model composed of value pillars anchored in ecosystems and focuses on both the firm's method of creating and capturing value as well as any part of the ecosystem's method of creating and capturing value. The article highlights three major challenges of designing ecosystem business models for the IOT, including the diversity of objects, the immaturity of innovation, and the unstructured ecosystems. Diversity refers to the difficulty of designing business models for the IOT due to a multitude of different types of connected objects combined with only modest standardization of interfaces. Immaturity suggests that quintessential IOT technologies and innovations are not yet products and services but a "mess that runs deep". The unstructured ecosystems mean that it is too early to tell who the participants will be and which roles they will have in the evolving ecosystems. The study argues that managers can overcome these challenges by using a business model design tool that takes into account the ecosystemic nature of the IOT. The study concludes by proposing the grounds for a new design tool for ecosystem business models and suggesting that "value design" might be a more appropriate term when talking about business models in ecosystems. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/807 IS - 7 U1 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. U2 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. U3 - Aalto University Mervi Rajahonka, D. Sc. (Econ) is a Researcher at Aalto University's School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from Helsinki University. Mervi earned her doctoral degree in Logistics from the Department of Information and Service Economy at the Aalto University. Her research interests include supply chain management, business models, modularity, processes, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. ER - TY - JOUR T1 - Editorial: Service and Innovation (April 2014) JF - Technology Innovation Management Review Y1 - 2014 A1 - Chris McPhee A1 - Marja Toivonen A1 - Risto Rajala A1 - Mika Westerlund KW - internationalization KW - knowledge-intensive business services KW - service business development KW - service innovation KW - service providers KW - social platforms KW - value chains KW - value creation KW - value-in-use KW - word-of-mouth communication PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/779 IS - 4 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. U3 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. U4 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Editorial: Service and Innovation (May 2014) JF - Technology Innovation Management Review Y1 - 2014 A1 - Chris McPhee A1 - Risto Rajala A1 - Marja Toivonen A1 - Mika Westerlund KW - collaboration KW - innovation indicators KW - innovation practices KW - intellectual property KW - knowledge-intensive business services KW - living labs KW - online gaming KW - service business development KW - service design KW - service innovation KW - service-dominant logic KW - trademarks KW - value chains KW - value creation PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/788 IS - 5 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. U3 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. U4 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Effective Digital Channel Marketing for Cybersecurity Solutions JF - Technology Innovation Management Review Y1 - 2014 A1 - Mika Westerlund A1 - Risto Rajala KW - cybersecurity KW - digital channel marketing KW - marketing KW - retailer KW - sales KW - supplier KW - value-added reseller KW - VAR AB - Smaller organizations are prime targets for hackers and malware, because these businesses lack cybersecurity plans and the resources to survive a serious security incident. To exploit this market opportunity, cybersecurity solution providers need to leverage the power of downstream channel members. We investigate how a supplier's digital channel marketing can encourage value-added resellers to sell that supplier’s cybersecurity solutions. Our analysis of survey data from 109 value-added resellers of a multinational supplier shows that resellers are more committed to stock and sell cybersecurity products and services if the supplier’s digital channel marketing provides tools that help them sell the solutions to end customers. This support is likely needed because cybersecurity offerings are technologically complex and systemic by nature, as supported by the finding that value-added resellers pay little attention to supplier’s campaigns and price discounts. Thus, cybersecurity suppliers should maintain trusted and informative relationships with their resellers and provide them with hands-on sales tools, because a reseller's commitment to selling cybersecurity solutions is linked with their ability to understand the offering and with the extent of their supplier relationship. These findings are in line with previous literature on the challenges perceived by salespeople in selling novel and complex technology. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/836 IS - 10 U1 - Carleton University Mika Westerlund, D. Sc. (Econ.), is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley, in the United States, and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his first doctoral degree in Marketing from the Helsinki School of Economics in Finland. He is also a PhD student at Aalto University in the Department of Industrial Engineering and Management. His current research interests include user innovation, industrial ecology, business strategy, and management models in high-tech and service-intensive industries. U2 - Aalto University Risto Rajala, D.Sc. (Econ), is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research concerns the management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. ER - TY - JOUR T1 - Editorial: Living Labs and Crowdsourcing (December 2013) JF - Technology Innovation Management Review Y1 - 2013 A1 - Chris McPhee A1 - Mika Westerlund A1 - Seppo Leminen KW - crowdsourcing KW - living labs KW - Open innovation PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/747 IS - 12 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Editorial: Living Labs (November 2013) JF - Technology Innovation Management Review Y1 - 2013 A1 - Chris McPhee A1 - Seppo Leminen A1 - Mika Westerlund KW - design KW - living labs KW - networks KW - Open innovation KW - regional development KW - services PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/739 IS - 11 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. U3 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - From Idea Crowdsourcing to Managing User Knowledge JF - Technology Innovation Management Review Y1 - 2013 A1 - Risto Rajala A1 - Mika Westerlund A1 - Mervi Vuori A1 - Jukka-Pekka Hares KW - crowdsourcing KW - knowledge management KW - lead users KW - online communities KW - user innovation AB - This article explores how technology companies can benefit from user knowledge in product and service innovation beyond mere idea generation through crowdsourcing. We investigate a case from the telecommunications sector to discover the ways a company can overcome the challenges of motivating users to participate in innovation activity and gaining from their knowledge in the innovation process. In particular, we seek to learn how the company has created understanding about the future uses of technology and the developments of the market with the lead users. In addition, we analyze the key means of capturing value from the knowledge gathered from the users, including the essential organizational practices that support user innovation and the ways the company makes sense of the vast volume and variety of user knowledge. Our empirical inquiry increases the understanding of how technology companies can complement and use crowdsourcing to effectively utilize knowledge resident in user communities. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/750 IS - 12 U1 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. U2 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Aalto University Mervi Vuori, M.Sc. (Econ) is a researcher and doctoral candidate at Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Since 2010, she has acted as a principal researcher in several research projects in the field of purchasing and innovation management. She is currently working on her doctoral dissertation on "Innovating and collaborating with external resources: crowds, communities and suppliers". Her research is centered on the use of external resources, related management interfaces, as well as integration mechanisms in service and business model innovation. U4 - Aalto University Jukka-Pekka Hares, M.Sc. (Econ) received his master’s degree from the Aalto University School of Economics in Helsinki, Finland. His master’s thesis focused on crowdsourcing and user knowledge management in online user communities. He is currently working at the public relations agency Manifesto as a communications consultant. ER - TY - JOUR T1 - Linking Living Lab Characteristics and Their Outcomes: Towards a Conceptual Framework JF - Technology Innovation Management Review Y1 - 2013 A1 - Carina Veeckman A1 - Dimitri Schuurman A1 - Seppo Leminen A1 - Mika Westerlund KW - co-creation KW - innovation ecosystem KW - Living lab KW - Open innovation KW - user involvement AB - Despite almost a decade of living lab activity all over Europe, there still is a lack of empirical research into the practical implementation and the related outcomes of living labs. Therefore, this article proposes a framework to create a better understanding of the characteristics and outcomes of living labs. We investigate three living labs in Belgium and one in Finland to learn how the different building blocks of living lab environments contribute to the outputs of innovation projects launched within the lab. The findings imply that managers and researchers contemplating innovation in living labs need to consider the intended inputs and outcomes, and reframe their innovation activities accordingly. We formulate practical guidelines on how living labs should be managed on the levels of community interaction, stakeholder engagement, and methodological setup to succeed in implementing living lab projects and to create user-centred innovations. That way, living lab practitioners can work towards a more sustainable way of setting up living labs that can run innovation projects over a longer period of time. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/748 IS - 12 U1 - iMinds Carina Veeckman is a researcher at the Vrije Universiteit Brussel in Belgium, where she started working for the iMinds-SMIT research group in 2011. Until March 2013, Carina was responsible for the living lab methodology within the Flemish Living Lab Platform (FLELLAP), which included numerous projects within the smart grids, smart media, and smart cities domains with a test panel of 2,000 users. Her current research and interests are related to open data and the co-creation of mobile applications within a smart city context, and the willingness to share location information when using these applications. U2 - iMinds Dimitri Schuurman is a Senior Researcher at the iMinds Media & ICT (MICT) research group and is responsible for the methodology of living lab projects facilitated by iMinds iLab.o. His involvement in living labs started in 2010 with the Mediatuin and LeYLab living labs. To date, he has managed over 30 concrete living lab projects that deal with new media and innovative use of ICT. He is currently finishing his PhD on living labs at Ghent University in Belgium. U3 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. U4 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Servitization in a Security Business: Changing the Logic of Value Creation JF - Technology Innovation Management Review Y1 - 2013 A1 - Arto Rajala A1 - Mika Westerlund A1 - Mervi Murtonen A1 - Kim Starck KW - co-creation KW - customer value creation KW - objectification KW - products KW - security KW - services KW - servitization KW - value provision AB - How can a firm change its value-creation logic from providing technology to selling technology-based services? This is a question many security companies face today when trying to apply a solutions-based business model in response to recent macro- and microeconomic trends. The fact that customers increasingly demand security as a service, rather than technical equipment, challenges the basis of a security firm's value provision and alters the logic of its operation. In this article, we investigate a technology- and product-oriented security business that is now rapidly transforming into a service business. We use data from a case study to propose a 4C model (conceptualization, calculation, communication, and co-creation of value) that can help security providers to objectify their service offerings and succeed in the servitization of their security businesses. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/718 IS - 8 U1 - Aalto University Arto Rajala, D.Sc. (Econ.) is a Senior Researcher in the School of Business at Aalto University in Finland. He earned his doctoral degree in Marketing from the Helsinki School of Economics. Arto's current research interests include business networks, business marketing, business-to-business service development, and innovation ecosystems. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - VTT Technical Research Centre of Finland Mervi Murtonen is a senior scientist at VTT Technical Research Centre of Finland. Her research interests include risk assessment practices, security management systems and contracted security services. Mervi holds an MSc degree in Electrical Engineering from Tampere University of Technology, Finland. Currently, she is finalizing her doctoral thesis on supplier-perceived customer value in business-to-business security services. U4 - Stanley Security Finland Kim Starck is a Sales and Security Director at Stanley Security Finland. He has strong experience in sales, sales management, as well as security and quality management. Kim has broad understanding of business operations and operations management, and he holds a Professional Master of Security (MBA) degree from Aalto University, Finland. He has been actively involved in process and solution development at Stanley Security. ER - TY - JOUR T1 - TIM Lecture Series – Green Business Models to Change the World: How Can Entrepreneurs Ride the Sustainability Wave? JF - Technology Innovation Management Review Y1 - 2013 A1 - Mika Westerlund KW - business models KW - eco-efficiency KW - entrepreneurship KW - green innovation KW - sustainability KW - value creation PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/707 IS - 7 U1 - Carleton University Mika Westerlund, D.Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Categorizing the Growth Strategies of Small Firms JF - Technology Innovation Management Review Y1 - 2012 A1 - Seppo Leminen A1 - Mika Westerlund KW - growth orientation KW - growth strategies KW - R&D investment KW - technology entrepreneurship AB - This study investigates the link between a small firm’s investment in R&D and its growth strategy. A firm’s growth strategy refers to the means by which the organization plans to achieve its objective to grow in volume and turnover. We categorize firm growth strategies into eight distinctive clusters: opportunity explorers, radical innovators, business developers, business expanders, profit makers, business rebuilders, stagnators, and downsizers. We argue that understanding a firm’s growth orientation provides a way to assess the returns of its R&D investments, because an organization’s intangible growth strategies and tangible inputs are connected. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/553 IS - 5 U1 - Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Economics at Aalto University. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects in ICT and media industries. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business. He previously held positions as Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and Postdoctoral Researcher in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. Results from his research are reported in numerous scholarly journals. ER - TY - JOUR T1 - Editorial: Living Labs JF - Technology Innovation Management Review Y1 - 2012 A1 - Chris McPhee A1 - Mika Westerlund A1 - Seppo Leminen KW - co-creation KW - innovation KW - living labs KW - Open innovation KW - user innovation PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/601 IS - 9 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. ER - TY - JOUR T1 - Living Labs as Open-Innovation Networks JF - Technology Innovation Management Review Y1 - 2012 A1 - Seppo Leminen A1 - Mika Westerlund A1 - Anna-Greta Nyström KW - co-creation KW - innovation KW - living labs KW - networks KW - Open innovation AB - Living labs bring experimentation out of companies’ R&D departments to real-life environments with the participation and co-creation of users, partners, and other parties. This study discusses living labs as four different types of networks characterized by open innovation: utilizer-driven, enabler-driven, provider-driven, and user-driven. The typology is based on interviews with the participants of 26 living labs in Finland, Sweden, Spain, and South Africa. Companies can benefit from knowing the characteristics of each type of living lab; this knowledge will help them to identify which actor drives the innovation, to anticipate likely outcomes, and to decide what kind of role they should play while "living labbing". Living labs are networks that can help them create innovations that have a superior match with user needs and can be upscaled promptly to the global market. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/602 IS - 9 U1 - Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Åbo Akademi University Anna-Greta Nyström, D. Sc. (Econ.) is a Senior Lecturer in the School of Business and Economics at Åbo Akademi University in Turku, Finland. Anna-Greta holds a doctoral degree in International Marketing from the School of Business and Economics at Åbo Akademi University. Her doctoral research focused on industry change in the Finnish telecommunications sector, with a special focus on technological convergence. Anna-Greta’s current research interests include business-to-business branding, consumer behaviour in high-tech industries, and changing media-consumption patterns. ER - TY - JOUR T1 - Neuromarketing: Understanding Customers' Subconscious Responses to Marketing JF - Technology Innovation Management Review Y1 - 2012 A1 - Jyrki Suomala A1 - Lauri Palokangas A1 - Seppo Leminen A1 - Mika Westerlund A1 - Jarmo Heinonen A1 - Jussi Numminen KW - brain scans KW - consultative selling KW - customer engagement KW - customer journey KW - fMRI KW - neuroimaging KW - neuromarketing AB - This article presents neuromarketing as a way to detect brain activation during customer engagement. Neuromarketing is a field of marketing research that studies consumers' sensorimotor, cognitive, and affective response to marketing stimuli. We established a Virtual Customer Journey model based on the consultative selling process to study customer engagement by using brain scans. Consultative selling suggests that a customer’s shopping experience is managed by the salesperson’s behaviour and in-store marketing assets, and that the customer gets engaged step by step. A total of 16 test subjects were shown video clips and still pictures from a consultative sales process at Nokia’s flagship stores, and their brain activity was scanned. The results show that test subjects were able to associate themselves with people and events on the video and they felt safe and comfortable during the consultative selling process. The study implies that laboratories can build virtual environments that resemble real shopping environments where customers can participate in the buying process and respond to events displayed on the screen, and that neuroimaging is useful in providing valuable information on customer behaviour that is not achievable otherwise. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/634 IS - 12 U1 - Laurea University of Applied Sciences Jyrki Suomala, Ph.D. (Education), holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the University of Oulu in Finland. Jyrki holds a doctoral degree in Education from the University of Jyväskylä, Finland. His research and consultation interests include the neurophysiological basis of human behaviour in marketing and education. Jyrki is the founder and head of the Neuroeconomics Lab at the Laurea University of Applied Sciences. He has been a visiting researcher at the University of California, Santa Barbara, for a period of three years. U2 - Laurea University of Applied Sciences and Nokia Lauri Palokangas, BBA, graduated from Finland's Laurea University of Applied Science’s Business Management Programme in summer 2010 while continuing his career at Nokia. His work is mainly related to smartphones and he has gained significant experience through various information technology, pre-sales, and marketing positions over more than a decade. Lauri’s thesis work focused on measuring the impact of retail marketing assets on a customer’s purchase decision during the solution-selling process. The hypotheses of the research are from the discipline of neuroeconomics, whereas the behavioural research relates to Lauri’s areas of expertise at Nokia. The thesis was recognized in a 2010 Thesis of the Year competition. U3 - Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. U4 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U5 - Laurea University of Applied Sciences Jarmo E. A. Heinonen, PhD (Education), Lic.Sc (Marketing), M.Sc. (Food Economy) holds a position as Principal Lecturer at the Laurea University of Applied Sciences, Finland. He has also studied marketing and business administration at the University of Rhode Island and the University of California Davis in the United States. Jarmo holds a doctoral degree in Education from the University of Tampere, Finland, and a licentiate degree in marketing with a food science emphasis at the University of Helsinki. Previously, he was Director at Palmenia Centre for Continuing Education at the University of Helsinki. He has authored books, research, and articles on research methods, marketing research, neuromarketing, and neuroeconomics. ER - TY - JOUR T1 - An Overview of Four Issues on Technology Entrepreneurship in the TIM Review JF - Technology Innovation Management Review Y1 - 2012 A1 - Tony Bailetti A1 - Sonia D. Bot A1 - Tom Duxbury A1 - David Hudson A1 - Chris McPhee A1 - Steven Muegge A1 - Michael Weiss A1 - Jonathan Wells A1 - Mika Westerlund KW - creative destruction KW - global entrepreneurship KW - journal articles KW - social entrepreneurship KW - technology entrepreneurship KW - theory AB - The field of technology entrepreneurship is in its infancy when compared to other fields such as economics and management. Articles on technology entrepreneurship have been published in at least 62 journals, of which only 18 contribute to technology innovation management or entrepreneurship. Less than a handful of these 62 journals are considered to be "good" journals and none can claim a leadership position in technology entrepreneurship. The purpose of this article is to provide an overview of the 20 journal articles published in the February, March, April, and May 2012 issues of the Technology Innovation Management Review (TIM Review). PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/557 IS - 5 U1 - Carleton University Tony Bailetti is an Associate Professor in the Sprott School of Business and the Department of Systems and Computer Engineering at Carleton University, Ottawa, Canada. Professor Bailetti is the Director of Carleton University's Technology Innovation Management program. His research, teaching, and community contributions support technology entrepreneurship, regional economic development, and international co-innovation. (See end of article for further author biographies.) ER - TY - JOUR T1 - A Small-Firm Perspective on the Benefits of Living Labs JF - Technology Innovation Management Review Y1 - 2012 A1 - Veli-Pekka Niitamo A1 - Mika Westerlund A1 - Seppo Leminen KW - energy efficiency KW - Innovation management KW - Living lab KW - managerial challenges KW - Open innovation KW - User-driven AB - Decreasing energy consumption is a global priority and the energy market is in constant change. The search for energy-saving innovations provides an opportunity to initiate a user-centered approach using the living labs model. This article describes how Process Vision, a small-yet-leading Northern European provider of energy IT systems, applied the livings labs approach to develop novel energy-efficiency management solutions. We discuss the company’s participation in the APOLLON consortium, a cross-border living labs initiative on energy efficiency. More specifically, we describe the Finland-based company’s experiences of a pilot project launched in the living lab and report on the perceived managerial challenges of applying the living labs approach from the perspective of a small firm. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/608 IS - 9 U1 - University of Ulster Veli-Pekka Niitamo, M.Sc. (Eng.&Eco.), M.A (eq. Applied Psychology), is a Visiting Professor in Innovation Management at the University of Ulster. He also holds business position as a senior advisor to Process Vision, and is the Director of the national export cluster Future Learning Finland. Veli-Pekka was the first Chairman of European Living Lab Group 2006-2009 (now known as EnoLL). He has served several global executive roles at the United Nations Secretariat in New York, Jaakko Pöyry Consulting in London, and the Nokia Corporation in Espoo and Amsterdam. In addition, he serves as a research director at Aalto University and was a visiting scientist at Leiden University and teacher at Helsinki University. He also sits on several living labs/innovation centre boards. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. ER - TY - JOUR T1 - Managing the Challenges of Becoming an Open Innovation Company: Experiences from Living Labs JF - Technology Innovation Management Review Y1 - 2011 A1 - Mika Westerlund A1 - Seppo Leminen KW - Innovation management KW - Living lab KW - Open innovation KW - User-driven AB - High-technology firms have paved the way for user-driven innovations, but now even traditional industries are becoming increasingly open. This shift is a great challenge for companies with instituted practices, policies, and customer relationships. In this article, we identify four distinct steps in becoming an open innovation company based on our recent research into firms’ experiences with living lab experiments in the information and communication technology (ICT) sector. We describe these phases and illustrate the divergent roles that users play in each one. We conclude with a discussion on the differences between the management challenges of conventional development projects versus the open innovation model. For all firms that wish to become open innovators, we recommend that their managers promote an open organizational mindset and apply groupware that supports increased openness, because traditional project management tools are insufficient for open innovation. PB - Talent First Network CY - Ottawa VL - 1 UR - http://timreview.ca/article/489 IS - 1 U1 - University of California Berkeley and Aalto University Mika Westerlund, D. Sc. (Econ.), holds positions as Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and Postdoctoral Researcher in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. Results from his research are reported in numerous scholarly journals. U2 - Laurea University and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Economics at Aalto University. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects in ICT and media industries. ER -