TY - JOUR T1 - Crowdsourcing Literature Reviews in New Domains JF - Technology Innovation Management Review Y1 - 2016 A1 - Michael Weiss KW - co-creation KW - crowdsourcing KW - crowdsourcing platform KW - cybersecurity KW - literature review KW - narrative KW - new domains KW - systematic AB - Conducting a literature review in new domains presents unique challenges. The literature in a new domain is typically broad, fragmented, and growing quickly. Because little is known about the new domain, the literature review cannot be guided by established classifications of knowledge, unlike in an existing domain. Rather, it will be driven by evidence that challenges and extends existing knowledge. In a way, exploring a new domain means looking for anomalies in the evidence that cannot be explained by what is already known. This article summarizes lessons from conducting two literature reviews in new domains in the area of cybersecurity. It then presents a design for using leader-driven crowdsourcing to collect evidence and synthesize it into insights in a new domain. The article will be relevant to those who are exploring a new domain, in particular students, researchers, and members of R&D projects in industry. PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/963 IS - 2 U1 - Carleton University Michael Weiss holds a faculty appointment in the Department of Systems and Computer Engineering at Carleton University in Ottawa, Canada, and is a member of the Technology Innovation Management program. His research interests include open source, ecosystems, mashups, patterns, and social network analysis. Michael has published on the evolution of open source business, mashups, platforms, and technology entrepreneurship. ER - TY - JOUR T1 - Editorial: Innovation in Tourism (November 2016) JF - Technology Innovation Management Review Y1 - 2016 A1 - Chris McPhee A1 - David Guimont A1 - Dominic Lapointe KW - action research KW - boundary objects KW - co-creation KW - crowdsourcing KW - innovation KW - living labs KW - smart cities KW - smart destinations KW - technology KW - tourism PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/1029 IS - 11 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Living Lab in Open Innovation (LLio) David Guimont is a Teacher-Researcher at the Cégep de Rivière-du-Loup in Quebec, Canada, where he is associated with the Recreation and Leadership Training Department and the Living Lab in Open Innovation (LLio). He holds a master’s degree in Tourism Management and Development from the Université du Québec à Montréal (UQAM). U3 - Université du Québec à Montréal (UQAM) Dominic Lapointe is a Professor in the Department of Urban Studies and Tourism at the Université du Québec à Montréal (UQAM) in Canada, where he is the Director of the Tourism and Hospitality Management Undergraduate program. His research addresses development and environmental issues with the use of critical theory, especially in the fields of tourism, conservation, and the environment. He holds a doctoral degree in Regional Development from the Université du Québec à Rimouski (UQAR). ER - TY - JOUR T1 - A Process for Co-Creating Shared Value with the Crowd: Tourism Case Studies from a Regional Innovation System in Western Switzerland JF - Technology Innovation Management Review Y1 - 2016 A1 - Vincent Grèzes A1 - Béatrice Girod Lehmann A1 - Marc Schnyder A1 - Antoine Perruchoud KW - business models KW - co-creation KW - crowdsourcing KW - innovation KW - regional innovation system KW - shared value KW - tourism KW - tourism cluster AB - Despite the presence of a regional innovation system, the gross value added attributed to tourism in the Swiss region of Valais is declining. Innovation policies fostering private initiatives and collaboration between companies, researchers, and coaching services have been reinforced recently, and policy instruments are in place to support strategic industries. However, no incitement instrument is dedicated to supporting the co-creation and the creation of shared value through local actors. This article presents a co-creation process of shared value and the lessons learned while implementing a new mode of innovation and entrepreneurship in two case studies in the peripheral region of Valais, Switzerland. The aim of the process is the co-creation of shared value-based business models, with an emphasis on the use of crowdsourcing to find new ways to create shared value. PB - Talent First Network CY - Ottawa VL - 6 UR - http://timreview.ca/article/1033 IS - 11 U1 - University of Applied Sciences of Western Switzerland Vincent Grèzes is a Professor of Business Administration at the University of Applied Sciences of Western Switzerland in Sierre. He holds a PhD in Political Science and joined the Entrepreneurship & Management Institute of the University of Applied Sciences of Western Switzerland in 2011. Vincent has professional experience in the areas of business intelligence, and industry and strategic market research. His current research areas are business and tourism innovation, creation of shared value, and regional development. U2 - University of Applied Sciences of Western Switzerland Béatrice Girod Lehmann is a Scientific Collaborator at the Institute of Entrepreneurship & Management of the University of Applied Sciences Western Switzerland in Sierre. She has participated in several research projects aimed at developing solutions for SMEs and has worked on various topics such as the internationalization of SMEs in the French part of Switzerland, technological innovation, the functional economy, and fostering the entrepreneurial spirit. She is also involved in the BusiNETvs project, a platform for innovation and entrepreneurship for academics and professionals from the Valais, and is the Executive Head of the MAS HES-SO in Quality & Strategy Management. Béatrice holds a UAS degree in Business Administration and a Master of Advanced Studies in Quality & Strategy Management. U3 - University of Applied Sciences of Western Switzerland Marc Schnyder is a Professor of Tourism and Business Administration at the University of Applied Sciences of Western Switzerland in Sierre, where he is also the Head of the Institute of Tourism. He holds a French/German bilingual license from the University of Fribourg, specializing in economic and financial policy. After a one-year internship at the Swiss National Bank (SNB) in Zurich in the field of banking economy, he wrote a doctoral thesis at the University of Fribourg on the theme of investment theory. He was then a Research Assistant at the Private Hochschule Wirtschaft PHW Bern, where he worked in the field of applied research and development. His current research areas are tourist innovation process, international tourism issues, tourism policy, and the regional economy. U4 - University of Applied Sciences of Western Switzerland Antoine Perruchoud is a Professor at the University of Applied Sciences of Western Switzerland in Sierre and is Head of the Entrepreneurship & Management Institute. He is committed to training and supporting young entrepreneurs, and he is one of the initiators and directors of the university's Entrepreneurship Business Experience Program. The goal of this interdisciplinary training program is to foster and promote innovation and entrepreneurship among future graduates through the university's "school enterprise". Antoine graduated in Economics and Social Sciences from the University of Fribourg, Switzerland, and holds a master's degree from Western Washington University in the United States. ER - TY - JOUR T1 - Editorial: Living Labs and User Innovation (December 2015) JF - Technology Innovation Management Review Y1 - 2015 A1 - Chris McPhee A1 - Seppo Leminen A1 - Dimitri Schuurman A1 - Mika Westerlund A1 - Eelko Huizingh KW - business models KW - closed innovation KW - context KW - crowdsourcing KW - innovation networks KW - living labs KW - Open innovation KW - spaces and places KW - urban living labs KW - user innovation PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/947 IS - 12 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. U3 - iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. U4 - Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. U5 - University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management at the Faculty of Economics and Business, University of Groningen in the Netherlands. His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 300 articles, has edited more than 20 special issues of journals, and has published several textbooks. His consulting activities include support of companies in their strategy and innovation efforts. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM) and the Director of Huizingh Academic Development, through which he has run more than 50 workshops around the world to help both junior and senior academics to publish for career advancement and to attract funding through improved written communication. ER - TY - JOUR T1 - Leveraging Living Lab Innovation Processes through Crowdsourcing JF - Technology Innovation Management Review Y1 - 2015 A1 - Anna Ståhlbröst A1 - Josefin Lassinantti KW - citizen KW - crowdsourcing KW - ICT KW - innovation process KW - Living lab KW - user AB - Around the globe, crowdsourcing initiatives are emerging and contributing in a diversity of areas, such as in crisis management and product development and to carry out micro-tasks such as translations and transcriptions. The essence of crowdsourcing is to acknowledge that not all the talented people work for you; hence, crowdsourcing brings more perspectives, insights, and visions to, for instance, an innovation process. In this article, we analyze how crowdsourcing can contribute to the different stages of innovation processes carried out in living labs and thus contribute to living labs by strengthening their core role as innovation process facilitators. We have also identified benefits and challenges that need to be grappled with for managers of living labs to make it possible for the crowd to fully support their cause. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/950 IS - 12 U1 - Luleå University of Technology Anna Ståhlbröst is Associate Professor in Information Systems at Luleå University of Technology, Sweden. Her research is focused on the phenomena of living labs and open, user-driven innovation processes, with special interest in end-user needs and motivations. Anna's research is related to different application areas such as domestic IT use, energy efficiency, and smart cities. She has participated in several international and national innovation and research projects, and she is currently involved in the projects IoT Lab, USEMP, and Privacy Flag, which are financed by the European Commission. Anna has contributed to the field with more than forty journal and conference articles. U2 - Luleå University of Technology Josefin Lassinantti is a PhD student in Information Systems at Luleå University of Technology in Sweden, where she received a licentiate degree in 2014. Her research focuses on open data as an arena for citizen innovation and value creation by applying a social constructivist lens and adding theories from the innovation field, thus aiming to contribute to the field of public administration and e-government. In parallel with research, she teaches courses related to design of mobile and computer interactions, with a special interest in maintaining a good balance between acknowledging both the innovative possibilities of new ICT as well as its societal consequences. Josefin is also involved in the IoT Lab project, financed by the European Union's 7th Framework Programme. ER - TY - JOUR T1 - Challenging the Stage-Gate Model in Crowdsourcing: The Case of Fiat Mio in Brazil JF - Technology Innovation Management Review Y1 - 2014 A1 - Fabio Prado Saldanha A1 - Patrick Cohendet A1 - Marlei Pozzebon KW - automobile industry KW - Brazil KW - crowdsourcing KW - Fiat KW - marketing KW - Open innovation KW - project management AB - A large crowdsourcing project managed by Fiat Brazil involved more than 17,000 participants from 160 different nationalities over 15 months. Fiat promoted a dialogue with an enthusiastic community by linking car experts, professionals, and lay people, through which more than 11,000 ideas were selected and developed to create a concept car using a collaborative process. Through an in-depth case study of this crowdsourcing project, we propose a new approach – the accordion model – which uses project management to help maximize the beneficial inputs of the crowd. Whereas the stage-gate process relies on a “funnel” of articulated sequences expressing a progressive reduction from an initial stock of potential ideas and concepts, in this article, we suggest that crowdsourced projects are more akin to a process that articulates a succession of broadening and funnelling periods that represent information requests and deliveries. We use the metaphorical terminology of “the sacred and the profane” to illustrate the interaction of sophisticated and ordinary ideas between the “sacred” experts from Fiat and the “profane” lay people associated with the project. Lessons learned from the Fiat Mio case suggest how both organizations and Internet users may benefit from successful crowdsourcing projects. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/829 IS - 9 U1 - HEC Montréal Fabio Prado Saldanha has a degree in Communications from Fundação Armando Álvares Penteado, in São Paulo, Brazil. He has worked with several organizations in the telecommunications, entertainment, and culture industries, both in the public and private sectors. He is interested in the economic, social, and cultural issues of contemporary society. He has a Master of Management degree in Cultural Enterprises from HEC Montréal, in Canada. Currently, he is a Research Assistant at MOSAIC HEC Montréal where he works on projects concerning the study of economic impacts and the management of innovation and creativity, from different fields, such as the automobile and space industries. U2 - HEC Montréal Patrick Cohendet is Professor at HEC Montréal business school in Canada and belongs to the International Business Department, which is in charge of all the international campuses of HEC Montréal, including a campus in Vietnam. He was Director of the International Business Department from 2007 to 2008. His research interests include the economics of innovation, technology management, knowledge management, the theory of the firm, and the economics of creativity. He is the author or co-author of 15 books and over 50 articles in refereed journals. He has conducted a series of economic studies on innovation, including measurement of spin-offs, evaluation of the economic benefits of R&D projects, and evaluation of technology transfer. These studies were carried out by his research laboratory, BETA, at the University of Strasbourg, for different European and North American organizations, such as the European Commission, the European Union, the Organisation for Economic Co-operation and Development, the Council of Europe, and the Canadian Space Agency. U3 - HEC Montréal Marlei Pozzebon is Professor at HEC Montréal and Associate Professor at Fundação Getúlio Vargas, Escola de Administração do Estado de São Paulo (FGV-EAESP), Brazil. Her research interests include social innovation, social inclusion, citizen creativity, local and sustainable development ,and global-local dialogue. These interests are linked to the possibilities of social change using practice-based theoretical lenses and qualitative research methods. Theoretically, structuration theory, different forms of social constructivism, and critical theory are additional interests. She has published her work in various peer-reviewed journals. ER - TY - JOUR T1 - Collaborative Idea Management: A Driver of Continuous Innovation JF - Technology Innovation Management Review Y1 - 2014 A1 - Jesper Bank A1 - Adnan Raza KW - collaboration KW - collaborative idea management KW - crowdsourcing KW - culture KW - innovation KW - leadership KW - Open innovation KW - strategy AB - Despite the critical importance of innovation to most companies' ongoing success, many organizations fail to develop sustainable innovation management processes. The article explores the application of collaborative idea management to drive continuous innovation in large organizations based on our experience at Waabii, an innovation software and consulting service provider. First, we identify the key roadblocks faced by organizations in managing their innovation processes. Next, we describe the innovation model created at Waabii to help implement a sustainable innovation process, and we present a case study of an innovation management software solution, Exago Idea Market, which was implemented to create a collaborative and sustainable innovation environment in a large global telecommunications company. Finally, we offer recommendations for implementing this model of collaborative idea management. This article is particularly relevant to managers in larger organizations and practitioners of organizational change seeking to identify inhibitors of growth and business innovation and how to combat the roadblocks and create a sustainable innovation environment. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/764 IS - 2 U1 - Waabii Limited Jesper Bank is CEO and Co-Founder of Waabii Limited, where he is responsible for the company’s strategic direction and partnership development in North America. He works with leaders in public and private sector organizations around the world to help increase collaboration, engage employees in idea generation, and convert great ideas into value. For over a decade, Jesper has helped companies achieve profitable growth through business process improvement, and he currently provides counsel in the areas of strategy clarification, innovation management, and business-process redesign. He also provides idea management software and consulting services that enable firms to identify and prioritize the winning ideas within their organizations. Jesper holds a TRIUM Global Executive MBA from New York University Stern School of Business, London School of Economics and Political Science, and HEC School of Management in Paris, and he has substantive international experience having lived and worked in both North America and Europe. U2 - Waabii Limited Adnan Raza is an Innovation Consultant for Waabii Limited, where he provides business support advice and consultancy for Waabii’s idea management solutions. He works with innovation teams in global organizations to improve their business and product innovation processes through novel insights and analysis. He has worked for more than four years in helping global organizations manage innovation through competitive market analysis, as well as the management and protection of intellectual property portfolios. He holds a BASc in Electrical Engineering from the University of Windsor, Canada, and an MBA from Rotman School of Management at the University of Toronto, Canada. ER - TY - JOUR T1 - Editorial: Emerging Technologies (March 2014) JF - Technology Innovation Management Review Y1 - 2014 A1 - Chris McPhee A1 - David Hudson KW - 3D printing KW - big data analytics KW - BYOD KW - crowdsourcing KW - emerging technology KW - entrepreneurship KW - innovation KW - IT consumerization PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/769 IS - 3 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Carleton University David Hudson is a lecturer in information technology and innovation in the MBA program at Carleton University’s Sprott School of Business in Ottawa, Canada. He is a Director of the Venus Cybersecurity Corporation and the Lead To Win entrepreneurship program, and he is the Chair of the Advisory Board for the Province of Ontario Centres of Excellence Information, Communication, and Digital Media Sector. David also consults with F500 firms on innovation management. David's doctoral research at Carleton focused on IT consumerization and how employees create value for themselves and their firms when they "BYOD". Previously, he was the Vice President for advanced research and development at a large technology firm and has received Bachelor's and Master's degrees in Systems Design Engineering from the University of Waterloo, Canada. ER - TY - JOUR T1 - Editorial: Insights (September 2014) JF - Technology Innovation Management Review Y1 - 2014 A1 - Chris McPhee KW - born global KW - crowdsourcing KW - entrepreneurship KW - innovation KW - internationalization KW - patent citations KW - patent evaluation KW - social networks KW - startups PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/825 IS - 9 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. ER - TY - JOUR T1 - HarassMap: Using Crowdsourced Data to Map Sexual Harassment in Egypt JF - Technology Innovation Management Review Y1 - 2014 A1 - Chelsea Young KW - crowdsourcing KW - data collection KW - HarassMap KW - international development KW - social policy KW - user contribution systems AB - Through a case study of HarassMap, an advocacy, prevention, and response tool that uses crowdsourced data to map incidents of sexual harassment in Egypt, this article examines the application of crowdsourcing technology to drive innovation in the field of social policy. This article applies a framework that explores the potential, limitations, and future applications of crowdsourcing technology in this sector to reveal how crowdsourcing technology can be applied to overcome cultural and environmental constraints that have traditionally impeded the collection of data. Many of the lessons emerging from this case study hold relevance beyond the field of social policy. Applied to specific problems, this technology can be used to improve the efficiency and effectiveness of mitigation strategies, while facilitating rapid and informed decision making based on "good enough" data. However, this case also illustrates a number of challenges arising from the integrity of crowdsourced data and the potential for ethical conflict when using this data to inform policy formulation. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/770 IS - 3 U1 - International Development Research Centre Chelsea Young is a research award recipient at the International Development Research Centre (IDRC) in Ottawa, Canada. She is currently working with the Risk Management and Internal Audit department, and her research is focused on the role of internal audit in strengthening accountability and effectiveness in public financial management in developing countries. Previously, she supported the consulting function of Frame, a research oriented NGO based in Beirut that offers multidisciplinary services to advance initiatives on good governance, citizen participation, conflict and peace, and strategic development. She holds an MBA in International Development Management from Carleton University’s Sprott School of Business in Ottawa, Canada, and a BA in Political Science and History from the University of Ottawa. ER - TY - JOUR T1 - Editorial: Living Labs and Crowdsourcing (December 2013) JF - Technology Innovation Management Review Y1 - 2013 A1 - Chris McPhee A1 - Mika Westerlund A1 - Seppo Leminen KW - crowdsourcing KW - living labs KW - Open innovation PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/747 IS - 12 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - From Idea Crowdsourcing to Managing User Knowledge JF - Technology Innovation Management Review Y1 - 2013 A1 - Risto Rajala A1 - Mika Westerlund A1 - Mervi Vuori A1 - Jukka-Pekka Hares KW - crowdsourcing KW - knowledge management KW - lead users KW - online communities KW - user innovation AB - This article explores how technology companies can benefit from user knowledge in product and service innovation beyond mere idea generation through crowdsourcing. We investigate a case from the telecommunications sector to discover the ways a company can overcome the challenges of motivating users to participate in innovation activity and gaining from their knowledge in the innovation process. In particular, we seek to learn how the company has created understanding about the future uses of technology and the developments of the market with the lead users. In addition, we analyze the key means of capturing value from the knowledge gathered from the users, including the essential organizational practices that support user innovation and the ways the company makes sense of the vast volume and variety of user knowledge. Our empirical inquiry increases the understanding of how technology companies can complement and use crowdsourcing to effectively utilize knowledge resident in user communities. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/750 IS - 12 U1 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. U2 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. U3 - Aalto University Mervi Vuori, M.Sc. (Econ) is a researcher and doctoral candidate at Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Since 2010, she has acted as a principal researcher in several research projects in the field of purchasing and innovation management. She is currently working on her doctoral dissertation on "Innovating and collaborating with external resources: crowds, communities and suppliers". Her research is centered on the use of external resources, related management interfaces, as well as integration mechanisms in service and business model innovation. U4 - Aalto University Jukka-Pekka Hares, M.Sc. (Econ) received his master’s degree from the Aalto University School of Economics in Helsinki, Finland. His master’s thesis focused on crowdsourcing and user knowledge management in online user communities. He is currently working at the public relations agency Manifesto as a communications consultant. ER - TY - JOUR T1 - How Can Entrepreneurs Motivate Crowdsourcing Participants? JF - Technology Innovation Management Review Y1 - 2013 A1 - Derek Smith A1 - Mohammad Mehdi Gharaei Manesh A1 - Asrar Alshaikh KW - crowdsourcing KW - entrepreneur KW - startup KW - technology entrepreneurship AB - Crowdsourcing is a way to access a global crowd of talented people and to channel their talent and creative effort towards some useful endeavour. Technology entrepreneurs who may have limited resources, especially during the start-up phase of the business, will be attracted to crowdsourcing as a means to access funding, knowledge, subject matter experts, and resources on a global scale. In this article, we review the published research on crowdsourcing as it relates to motivation, and distil the insights from that research that will be useful to technology entrepreneurs. First, we organize the published research into three streams according to crowd type: i) task-based public crowd, ii) information-exchange public crowd, and iii) employee-based crowd. Next, we identify the motivational drivers common to all streams as well as the motivational drivers that are unique to each stream. Finally, we offer five recommendations for technology entrepreneurs seeking to apply crowdsourcing. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/657 IS - 2 U1 - Carleton University Derek Smith is the founder and principal of Magneto Innovention Management, an intellectual property consulting firm that assists entrepreneurs and small businesses to navigate and grow their international patent portfolios. He has over 20 years of experience working as an intellectual property management consultant and patent agent for IBM Canada, Bell Canada and, most recently, Husky Injection Molding Systems where he was Director, Global Intellectual Property. Prior to entering the field of intellectual property, he was an advisory engineer at IBM Canada where he was involved in a variety of leading-edge software development projects. Derek is currently a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He also holds a BEng degree in Systems and Computer Engineering from Carleton University and is a registered patent agent in both Canada and the United States. U2 - Carleton University Mohammad Mehdi Gharaei Manesh is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds an MBA degree from Carleton University’s Sprott School of Business and has a degree in Biomedical Engineering from Tehran Polytechnic University. He has 5 years of working experience in a medical equipment company and his main area of interest relates to crowdsourcing and international business. U3 - Carleton University Asrar Abdulqader Alshaikh is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. She holds a Bachelor of Accounting degree from King Abdulaziz University in Jeddah, Saudi Arabia. Her working experience includes customer service in a sale for distribution and communication company as well as working for the Alahli Bank (NCB) in Jeddah, Saudi Arabia. ER - TY - JOUR T1 - Problemsourcing: Local Open Innovation for R&D Organizations JF - Technology Innovation Management Review Y1 - 2013 A1 - Sally Davenport A1 - Stephen Cummings A1 - Urs Daellenbach A1 - Charles Campbell KW - crowdsourcing KW - local open innovation KW - Open innovation KW - problemsourcing KW - R&D AB - Open innovation and crowdsourcing are usually focused on using others external to the organization to solve your problems. How then do R&D organizations, who traditionally solve the problems of others, harness the benefits of open innovation and crowdsourcing yet maintain their mission and capabilities? "Problemsourcing" may provide the answer. In this mode of open innovation, the open call to the "crowd" of businesses is for them to suggest problems that, if solved by the R&D organization, could greatly enhance the business’ competitive advantage and therefore the nation’s economy. In this article, we describe a problemsourcing initiative developed by Industrial Research Ltd (IRL), a government-owned R&D organization in New Zealand. The "What’s Your Problem New Zealand?" competition promised NZ$1m worth of R&D services to the winning business. Using this case study, we map a range of benefits of crowdsourcing for R&D problems, including generating a potential pipeline of projects and clients as well as avoiding the challenge to the professional status of the organization’s research capability. A side-effect not initially taken account of was that, by demonstrating openness, accessibility, and helpfulness, the reputation of the research organization was greatly enhanced. The problemsourcing model provided by the "What’s Your Problem New Zealand?" competition represents a new strategic possibility for R&D organizations that complements their traditional business model by drawing on the openness that open innovation and crowdsourcing seek to leverage. As such, it can provide insights for other research organizations wishing to make use of the connectivity afforded by open innovation and crowdsourcing. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/665 IS - 3 U1 - Victoria Business School Sally Davenport is Professor of Management at Victoria Business School in Wellington, New Zealand. Her PhD in Chemistry was obtained at IRL’s predecessor organization and she has maintained close research relationships based on her scientific background. Sally’s research interests include the strategic management of innovation, interaction between innovation stakeholders in the commercialization of research and the discourse of scientific organizations. She has published in a range of journals including Research Policy, Technovation, Journal of Technology Transfer, R&D Management, Innovation: Management, Policy & Practice, Science & Public Policy, and Technology Analysis & Strategic Management. U2 - Victoria Business School Stephen Cummings is Professor of Strategy at Victoria Business School in Wellington, New Zealand. His research interests include the history of management and creative approaches to strategy development. His publications have appeared in Academy of Management Executive, Academy of Management Learning & Education, Business Horizons, Long Range Planning, Organization, and Organization Studies. His recent books include Recreating Strategy, The Strategy Pathfinder, Creative Strategy: Reconnecting Business and Innovation, and the forthcoming Handbook of Management and Creativity. U3 - Victoria Business School Urs Daellenbach is a Reader in Management at Victoria Business School in Wellington, New Zealand. His research interests focus on the resource-based view of the firm with a specific focus on contexts associated with R&D and innovation and where multiple diverse stakeholders may create advantages cooperatively. His publications have appeared in Strategic Management Journal, Long Range Planning, Industrial & Corporate Change, Journal of Management Studies, Journal of Technology Transfer, and R&D Management. U4 - Victoria Business School Charles Campbell is a researcher at Victoria Business School in Wellington, New Zealand. Charles has a PhD in History from the University Canterbury. He is also a novelist and is currently based in the Otago region of New Zealand. ER - TY - JOUR T1 - Risk Management in Crowdsourcing-Based Business Ecosystems JF - Technology Innovation Management Review Y1 - 2013 A1 - Suchita Nirosh Kannangara A1 - Peter Uguccioni KW - business ecosystem health KW - business ecosystems KW - crowdsourcing KW - risk management AB - The benefits of crowdsourcing are enabled by open environments where multiple external stakeholders contribute to a firm's outcomes. However, crowdsourcing typically has been examined as a general process and not from the specific perspective of a mechanism for driving value creation and capture within a business ecosystem. In this conceptual article, we highlight this research gap by examining crowdsourcing from a business ecosystem perspective and by identifying the inherent business risks in crowdsourcing-based business ecosystems. We apply the concept of ecosystem health to the crowdsourcing context, in terms of how firms create and capture value, and we examine the methods by which these firms can maximize health by mitigating risk in crowdsourcing-based business ecosystems. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/751 IS - 12 U1 - Carleton University Nirosh Kannangara is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds a BEng in Communications Engineering, also from Carleton University. Nirosh has more than two years of experience designing software in the optical transport communication industry and currently works as a Photonics Software Engineer at Ciena Corporation. U2 - Carleton University Peter Uguccioni is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds a bachelor's degree in Computer Science from the University of Ottawa. Peter has more than 20 years of experience in software development and as a manager of technology innovation at a variety of firms in Ottawa. ER - TY - JOUR T1 - The Seeking Solutions Approach: Solving Challenging Business Problems with Local Open Innovation JF - Technology Innovation Management Review Y1 - 2013 A1 - Christophe Deutsch KW - broadcast of search KW - collaboration KW - crowdsourcing KW - local open innovation KW - Open innovation KW - Seeking Solutions AB - How can small and medium-sized enterprises try open innovation and increase their level of collaboration with local partners? This article describes a possible solution: the Seeking Solutions approach. The Seeking Solutions process consists of four steps: a call for problems, problem selection, problem broadcast, and a collaborative event. This approach has been successfully used for the Quebec Seeks Solutions events in 2010 and 2012 with concrete results and real impacts. By mixing open innovation and collaboration, the Seeking Solutions approach has introduced a new concept: local open innovation. PB - Talent First Network CY - Ottawa VL - 3 UR - http://timreview.ca/article/664 IS - 3 U1 - En Mode Solutions Christophe Deutsch is R&D Manager at Telops, an innovative company in the field of high-performance infrared sensors. He is responsible for the successful realization of product development and R&D projects. Previously, he was Vice President Operations at INO, an applied R&D centre in the field of optics, where he implemented project-management and technology-development processes and co-founded the RCR, a circle of R&D managers. Christophe has also worked for ABB Analytical Solutions, where he developed his competencies in system engineering and project management in several aerospace projects. As a member of ISPIM’s advisory board, he promotes innovation management to increase efficiency of R&D. In 2012, he co-founded En Mode Solutions. ER - TY - JOUR T1 - Being Disruptive: How Open Growth is Delivering Effective Social Change at a Fast Pace JF - Technology Innovation Management Review Y1 - 2012 A1 - Elisha Muskat A1 - Delyse Sylvester KW - crowdsourcing KW - open growth KW - open source KW - scaling-up KW - social entrepreneurship KW - social innovation KW - social networks KW - transparency AB - Both innovators and funders need tools that map the entire constellation of solutions in a sector. Innovators, often labeled and isolated as system disruptors, need to be linked with their global peers offering and seeking each others proven strategies to accelerate positive change. The impact investing space needs a simple, open, and transparent way to find, convene, support, and track the progress of innovators. This article describes how the Ashoka Changemakers.com online community creates a space for: investors to find and support multiple innovations; social innovators to find each other, work together, and source funds; and disruptive innovations to grow over time where disruptive change is needed, fast. Crowd-sourcing, transparency, and open growth are keys to accelerating large-scale change and creating a world of changemakers. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/576 IS - 7 U1 - Ashoka Canada Elisha Muskat is the Executive Director of Ashoka Canada. Prior to joining Ashoka in 2009, where Elisha became absorbed in the systemic change approach at the core of Ashoka's work, she worked primarily in youth development, running programs in Toronto, New York City, and Syracuse. She has also launched conflict-resolution and peer-mediation programs and developed a green business advisory for small business owners. Elisha has an MBA from Schulich School of Business at York University and a BA in Psychology from McGill University. U2 - Ashoka Changemakers Delyse Sylvester is the Director of Community at Ashoka Changemakers. Delyse has been committed to social change for three decades in a variety of fields including fair trade, conflict resolution, deforestation, and domestic abuse, through volunteer organizations, NGOs, advocacy groups, and universities. She has put this broad experience to work at Ashoka Changemakers, building innovative cross-sector collaborations, online awareness campaigns, and tools that advance the impact of social entrepreneurs around the world. Delyse also addresses conflict and injustice as a board member at Inter Pares. ER - TY - JOUR T1 - To Internationalize Rapidly from Inception: Crowdsource JF - Technology Innovation Management Review Y1 - 2012 A1 - Elnaz Heidari A1 - Mohsen Akhavannia A1 - Nirosh Kannangara KW - born global KW - crowdsourcing KW - entrepreneurship KW - globalization KW - internationalization KW - startups AB - Technology entrepreneurs continuously search for tools to accelerate the internationalization of their startups. For the purpose of internationalizing rapidly from inception, we propose that technology startups use crowdsourcing to internalize the tacit knowledge embodied in members of a crowd distributed across various geographies. For example, a technology startup can outsource to a large crowd the definition of a customer problem that occurs across various geographies, the development of the best solution to the problem, and the identification of attractive business expansion opportunities. In this article, we analyze how three small firms use crowdsourcing, discuss the benefits of crowdsourcing, and offer six recommendations to technology entrepreneurs interested in using crowdsourcing to rapidly internationalize their startups from inception. PB - Talent First Network CY - Ottawa VL - 2 UR - http://timreview.ca/article/615 IS - 10 U1 - Carleton University Elnaz Heidari holds a Master of Engineering degree in Technology Innovation Management (TIM) from Carleton University in Ottawa, Canada. Her M.Eng project was based on crowdsourcing and open innovation. She also holds a B.Eng in Rubber Industrial Engineering. Her industrial experience includes working in the R&D department of Pars Vacuum Industries for two years. U2 - Carleton University Mohsen Akhavannia is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He is a software engineer with expertise in system analysis and design. He has six years of international work experience including work on projects relating to banking and business-automation systems. U3 - Carleton University Nirosh Kannangara is a graduate student in the Technology Innovation Management (TIM) program at Carleton University in Ottawa, Canada. He holds a B.Eng. in Communications Engineering, also from Carleton University. Nirosh has two years of experience designing software in the fibre optics communication industry and currently works as a Photonics Software Designer at the Ciena Corporation. ER -