TY - JOUR T1 - Applying a Living Lab Approach Within an eHealth Accelerator JF - Technology Innovation Management Review Y1 - 2019 A1 - Lotta Haukipuro A1 - Satu Väinämö A1 - Leena Arhippainen A1 - Timo Ojala KW - accelerator KW - case study KW - ehealth KW - Living lab KW - Open innovation KW - SME KW - startup AB - Through this study, we seek to understand the impact of the use of the living lab approach on product and business development in an eHealth accelerator. In the case accelerator, 20 startups developed innovative products atop the European FIWARE Future Internet technology platform. The novel design element of the case accelerator was the use of the living lab approach that was included for the purpose of engaging end users in the development and testing of new product prototypes. Our main result is that the living lab approach provided added value to participating companies and resulted in changes in their product development and marketing strategies. Overall, the case accelerator and the use of the living lab approach had a significant impact on the development, growth, and market success of the companies. Based on the results of the case accelerator, we propose the generic accelerator model presented by Pauwels and co-authors in 2016 to be extended with a new design element, the living lab approach. PB - Talent First Network CY - Ottawa VL - 9 UR - https://timreview.ca/article/1221 IS - 3 U1 - University of Oulu Lotta Haukipuro is a Coordinator of the project “Generation Z and Beyond: Co-Evolution of Human Capabilities and Intelligent Technologies in the 21st Century (GenZ)” in the Faculty of Humanities at the University of Oulu, Finland. She received her doctorate degree in 2019 from Oulu Business School. Her research has focused on user involvement through the living lab approach in different contexts. Since 2011, she has worked in several national and international RDI projects related to living labs and user involvement. U2 - University of Oulu Satu Väinämö is a User Research Expert and Program Manager at the University of Oulu in Finland. She has comprehensive experience of leading international projects, managing and creating user interface designs, and defining innovation processes. Her career includes over 15 years in the ICT industry in several leadership and user-experience design positions. She has led more than 100 development activities within Oulu Urban Living Labs. She is currently in charge of establishing a Digital Health Knowledge Hub in Oulu. U3 - University of Oulu Leena Arhippainen is a Postdoctoral Researcher and Teacher in the Faculty of Information Technology and Electrical Engineering, INTERACT Research Unit at the University of Oulu, Finland. Leena received her Master’s degree in the Department of Information Processing Science at University of Oulu in 2002 and her PhD degree in 2009. Her research interests include user experience, UX methods, human-computer interaction, 3D user interfaces and virtual environments, user involvement, and living labs. U4 - University of Oulu Timo Ojala is a Professor of Computer Science and Engineering and Director of the Center for Ubiquitous Computing at the University of Oulu, Finland. He obtained his doctorate degree in Electrical Engineering from the University of Oulu in 1997. His research activities have included living lab studies of ubiquitous computing and virtual reality systems in real-world urban settings. He is a member of the Association for Computing Machinery (ACM). ER - TY - JOUR T1 - Innovation Instruments to Co-Create Needs-Based Solutions in a Living Lab JF - Technology Innovation Management Review Y1 - 2018 A1 - Lotta Haukipuro A1 - Satu Väinämö A1 - Pauliina Hyrkäs KW - co-creation KW - innovation instrument KW - innovation process KW - Living lab KW - SME KW - startup KW - user involvement AB - This multiple case study focuses on co-creation facilitated with innovation instruments in three different environments – a school, a hospital, and an airport – in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains. PB - Talent First Network CY - Ottawa VL - 8 UR - http://timreview.ca/article/1156 IS - 5 U1 - University of Oulu Lotta Haukipuro, MSc (Econ), is a doctoral candidate at the Oulu Business School at the University of Oulu in Finland. Her PhD research focuses on user involvement through living lab approach in different contexts. She has participated in several international and national innovation, research and development projects as a specialist of living lab and user involvement methods, and has administered a user community and user involvement tool since 2011. U2 - University of Oulu Satu Väinämö, MSc (Tech), is a User Research Expert and Project Manager at the University of Oulu in Finland. She has comprehensive experience of leading international projects, managing and creating user interface designs, and defining innovation processes. Her career includes over 15 years in the ICT industry in several leadership and user-experience design positions. She has led more than 100 development activities within Oulu Urban Living Labs, where she is currently in charge of projects related to innovation and living labs. U3 - Northern Ostrobothnia Hospital District Pauliina Hyrkäs, BHSc (Health Management), Northern Ostrobothnia Hospital District (NOHD), Finland, has worked in local, national, and international healthcare sector projects as a project manager, a coordinator, and a designer. With her project team, she developed nationally applicable innovation process for Finnish University Hospitals as well as the Development and Innovation Process for the NOHD. Currently, she is starting up the innovation activities at the Oulu University Hospital (OYS), designing the innovation process for the Future Hospital OYS 2030 and for the innovation ecosystem around the OYS as well as the healthcare co-creation process to be utilized at the European Union level. ER -