TY - JOUR T1 - Editorial: Technology in Service Innovation (February 2015) JF - Technology Innovation Management Review Y1 - 2015 A1 - Chris McPhee A1 - Stephen L. Vargo A1 - Marja Toivonen A1 - Risto Rajala KW - customer experience KW - electronic procurement KW - employee-driven innovation KW - knowledge-intensive business services KW - personal health systems KW - service innovation KW - system innovation KW - technology KW - value co-creation PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/868 IS - 2 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - University of Hawai’i Stephen L. Vargo is a Shidler Distinguished Professor and Professor of Marketing at the University of Hawai’i at Manoa. He has held visiting positions at the Judge Business School at the University of Cambridge, the University of Warwick, Karlstad University, the University of Maryland, Collage Park, and other major universities. He has articles published in the Journal of Marketing, the Journal of the Academy of Marketing Science, the Journal of Service Research, and other major journals and has been awarded the Harold H. Maynard Award and the AMA/Sheth Foundation Award for his contributions to marketing theory. Thomson-Reuters recently identified him as one of the World’s Most Influential Scientific Minds in economics and business. U3 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. U4 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. ER - TY - JOUR T1 - Editorial: Service and Innovation (April 2014) JF - Technology Innovation Management Review Y1 - 2014 A1 - Chris McPhee A1 - Marja Toivonen A1 - Risto Rajala A1 - Mika Westerlund KW - internationalization KW - knowledge-intensive business services KW - service business development KW - service innovation KW - service providers KW - social platforms KW - value chains KW - value creation KW - value-in-use KW - word-of-mouth communication PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/779 IS - 4 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. U3 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. U4 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Editorial: Service and Innovation (May 2014) JF - Technology Innovation Management Review Y1 - 2014 A1 - Chris McPhee A1 - Risto Rajala A1 - Marja Toivonen A1 - Mika Westerlund KW - collaboration KW - innovation indicators KW - innovation practices KW - intellectual property KW - knowledge-intensive business services KW - living labs KW - online gaming KW - service business development KW - service design KW - service innovation KW - service-dominant logic KW - trademarks KW - value chains KW - value creation PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/788 IS - 5 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. U3 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. U4 - Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. ER - TY - JOUR T1 - Finnish Knowledge-Intensive Business Services in China: Market Entry and Position in the Value Chain JF - Technology Innovation Management Review Y1 - 2014 A1 - Sen Bao A1 - Marja Toivonen KW - internationalization of services KW - KIBS KW - knowledge-intensive business services KW - Western companies in China AB - The internationalization of companies offering knowledge-intensive business services (KIBS) plays an important role in the general process of globalization. As the largest emerging market, China is attractive for Western KIBS. This article presents a case study on Finnish KIBS in China. Three companies in "clean tech" engineering, eco-cities design, and 3D media solutions describe the challenges and promoting factors in entering the Chinese markets. The study also examines the various ways of positioning the firm in the value chain through the roles of an integrator, a concept developer, and a multi-stage actor. Our findings illustrate the new business opportunities provided by China in advanced service sectors focusing on sustainability issues and creative content. PB - Talent First Network CY - Ottawa VL - 4 UR - http://timreview.ca/article/784 IS - 4 U1 - Aalto University Sen Bao is PhD candidate in the School of Science at Aalto University in Helsinki, Finland, where he also holds a Master’s degree in Service Management and Engineering. He also works as Research Scientist in Business Ecosystems Development at VTT Technical Research Centre of Finland. He has over 4 years’ working experience in service industries, half of it in the ICT sector. Currently, his research interests focus on service business development and internationalization of services. He is carrying out a research project on the service activities of Finnish manufacturers and technological knowledge-intensive business services (KIBS) in China. U2 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. ER -