TY - JOUR T1 - Editorial: Technology in Service Innovation (February 2015) JF - Technology Innovation Management Review Y1 - 2015 A1 - Chris McPhee A1 - Stephen L. Vargo A1 - Marja Toivonen A1 - Risto Rajala KW - customer experience KW - electronic procurement KW - employee-driven innovation KW - knowledge-intensive business services KW - personal health systems KW - service innovation KW - system innovation KW - technology KW - value co-creation PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/868 IS - 2 U1 - Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. U2 - University of Hawai’i Stephen L. Vargo is a Shidler Distinguished Professor and Professor of Marketing at the University of Hawai’i at Manoa. He has held visiting positions at the Judge Business School at the University of Cambridge, the University of Warwick, Karlstad University, the University of Maryland, Collage Park, and other major universities. He has articles published in the Journal of Marketing, the Journal of the Academy of Marketing Science, the Journal of Service Research, and other major journals and has been awarded the Harold H. Maynard Award and the AMA/Sheth Foundation Award for his contributions to marketing theory. Thomson-Reuters recently identified him as one of the World’s Most Influential Scientific Minds in economics and business. U3 - VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. U4 - Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. ER - TY - JOUR T1 - Implementation Prerequisites for Electronic Procurement of Services JF - Technology Innovation Management Review Y1 - 2015 A1 - Ute Reuter KW - digitalization KW - electronic procurement KW - implementation KW - improvement KW - process innovation KW - procurement KW - purchasing KW - service management KW - service procurement AB - Service procurement is a business function of increasing importance and is highly suitable for integration of electronic support, but it suffers from severe research deficits. As yet, implementation prerequisites for electronic procurement of services are obscure and not quantifiable. In this research project, organization, formalization, and specialization of procurement and standardization and strategic importance of the procured services are identified as relevant implementation prerequisites. Measurement models for these prerequisites are established and proven through quantitative empirical research. As such, this article is a major step towards a more rigorous investigation of electronic procurement of services. PB - Talent First Network CY - Ottawa VL - 5 UR - http://timreview.ca/article/870 IS - 2 U1 - VWA-University of Extra-Occupational Studies Ute Reuter is Professor of Business Economics, specializing in company management, human resource management, and organization, at VWA-University of Extra-Occupational Studies in Stuttgart, Germany. She holds a doctoral degree from Stuttgart University, Germany, and two diploma degrees: one in Business Economics from Hohenheim University, Germany, and one in Administrative Studies from the Federal University of Business Administration in Bonn, Germany. She researches in the areas of innovation, procurement, service management, digitalization, and company management and is especially interested in topics interlinking these different research areas. ER -