%0 Journal Article %J Technology Innovation Management Review %D 2021 %T Can Artificial Intelligence be a Critical Success Factor of Construction Projects? Practitioner perspectives %A Virender Kumar %A Amrendra Pandey %A Rahul Singh %K artificial intelligence %K Construction Projects %K Critical Success Factors %K Project Success %X The construction sector has not been altogether successful in adopting automated systems. Related research on artificial intelligence has mainly been confined to the development of software models for a specific subset of construction work. This study aims to identify whether artificial intelligence is a potential critical success factor for construction project success. Data were collected through semi-structured interviews and analyzed using content analysis. The interviewees were selected on the basis of convenience and included highly experienced project managers from the global community with expertise in project management working on large construction projects. Our research shows that senior project managers perceive artificial intelligence as different from information technology and advanced project management software. Major drawbacks of artificial intelligence were found to be (i) lack of soft skills, (ii) lack of intelligence to interpret things in various ways like human beings, and (iii) lack of human relationship capabilities, including the ways people manage projects. The interviewees believe that artificial intelligence is still years away from becoming self-aware. This study improves the understanding of artificial intelligence as a success factor for construction projects and provides future directions for research in this field. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 17-32 %8 12/2021 %G eng %U timreview.ca/article/1471 %N 11-12 %1 Birla Institute of Management and Technology Virender Kumar is a senior business manager and a certified project professional (IPMA- B) with complex project management certification from France. He has more than 28 years of professional work experience in engineering design and supervision, construction, and project management consulting work. His professional experience includes working at senior roles in leading firms like AECOM, EGIS, Yooshin Engineering corporation etc. in India. He is a research scholar at Birla Institute of Management Technology. His research focuses on critical success factors, artificial intelligence, project management and project success. %2 Gitam University Dr. Amrendra Pandey is Assistant Professor at the Kautilya School of Public Policy, GITAM University. He is an economist and researcher with expertise in text mining, machine learning, monetary economics, macroeconomic policy regulation, and econometrics. He has been a Visiting Professor at the Indian Institute of Management, Lucknow, and a Course Coordinator for the PGDM program at Birla Institute of Management and Technology. Dr. Pandey has numerous research papers and articles to his credit. %3 Birla Institute of Management and Technology Dr. Rahul Singh is Professor of Strategy and Globalization, and Chair of Strategy, Innovation and Entrepreneurship Area at Birla Institute of Management Technology. He is also a European Higher Education Expert for the European Union, as well as visiting professor at FH Joanneum University, Austria and KEDGE Business School, France. His primary areas of research are in Strategic Management, Globalization, Emerging Markets and Sustainability. He has published in top-tier journals and has been the founding Editor-in-Chief of two international journals. %& 17 %R http://doi.org/10.22215/timreview/1471