%0 Journal Article %J Technology Innovation Management Review %D 2012 %T How Open Source Has Changed the Software Industry: Perspectives from Open Source Entrepreneurs %A Juho Lindman %A Risto Rajala %K entrepreneurship %K narrative methodology %K Open innovation %K open source software %K service-dominant logic %X The emergence of F/LOSS (free/libre open source software) has triggered several changes in the software industry. F/LOSS has been cited as an archetypal form of open innovation; it consists of the convergence and collaboration of like-minded parties. An increasing number of software firms have taken upon this approach to link outsiders into their service development and product design. Also, software firms have been increasingly grounded their business models on user-centric and service-oriented operations. This article describes a study that investigates these changes from the perspective of F/LOSS entrepreneurs. The findings are summarized into four issues that are critical in managing an F/LOSS business: i) dealing with organizational changes in the innovation process; ii) mastering user involvement; iii) successfully using resources; and iv) designing revenue models. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 5-11 %8 01/2012 %U http://timreview.ca/article/510 %N 1 %1 Hanken School of Economics Juho Lindman is an Assistant Professor in the Hanken School of Economics in Helsinki, Finland. Juho defended his doctoral dissertation focusing on open source software development organization in the Aalto University School of Economics in Helsinki. In the field of information systems science, his current research is focused in the areas of open source software development, open innovation, open data and organizational change. %2 Aalto University Risto Rajala is Director of Research in a multi-school collaboration platform in service research and education at Aalto University in Helsinki, Finland. His recent research has been centered on user-centric and open forms of managing software-intensive innovations, the transformation of software vendors’ business models, IT services and the socio-technical aspects of service systems. Risto holds a PhD in Information Systems Science from the Aalto University, School of Economics. His work has been published widely in refereed scientific journals, international conference proceedings, academic books, and other scientific volumes. He is also a member of the Review Board of the Technology Innovation Management Review. %R http://doi.org/10.22215/timreview/510