%0 Journal Article %J Technology Innovation Management Review %D 2012 %T Process Ambidexterity for IT Entrepreneurship %A Sonia D. Bot %A Paul E. Renaud %K business demand %K business value chains %K exploitation %K exploration %K IT %K IT supply %K process ambidexterity %X All firms use information technology (IT). Larger firms have information technology organizations whose business function is to supply and manage IT infrastructure and applications to support business needs for IT. While some firms have chosen to outsource the IT function, the majority rely on an internal IT organization that is focused on running the IT infrastructure and optimizing IT operations and applications by exploiting technology improvements over time. Most IT organizations have little capacity to carry out transformational initiatives because they are focused on incremental improvements needed to run the business. As the global economy contracts, growing cost pressure on firms escalates the need for the IT function to behave in a more entrepreneurial manner that accelerates the availability of new technological solutions to enhance productivity and lower cost of doing business. This article provides a process-based perspective for understanding and addressing an IT function’s ability to implement entrepreneurial practices that better align the IT function to business functions. This is done by developing the capability of process ambidexterity. Improving an IT organization’s entrepreneurial ability results in improved productivity, shorter time to market, and lower operational costs – as validated by recent practice with major firms in the USA. Developing process ambidexterity in the IT function benefits those who govern IT, the executives who lead IT, as well as their peers in the business functions that depend on IT. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 16-22 %8 08/2012 %U http://timreview.ca/article/596 %N 8 %1 Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. %2 The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. %R http://doi.org/10.22215/timreview/596