%0 Journal Article %J Technology Innovation Management Review %D 2013 %T A Living Lab as a Service: Creating Value for Micro-enterprises through Collaboration and Innovation %A Anna Ståhlbröst %K experience-based values %K innovation intermediary %K Living lab %K micro-enterprise %K value %X The need to innovate is increasingly important for all types and sizes of organizations, but the opportunities for innovation differ substantially between them. For micro-, small,- and medium-sized enterprises, innovation activities are both crucial and demanding because of limited resources, competencies, or vision to innovate their offerings. To support these organizations, the concept of living labs as a service has started to emerge. This concept refers to living labs offering services such as designing the idea-generation processes, planning or carrying out real-world tests of innovations, and pre-market launch assessments. In this article, we will present the findings from a study of micro-enterprises operating in the information technology development sector, including the experienced value of services provided to the companies by a research-based living lab. We share experiences from Botnia, our own living lab in northern Sweden. In this living lab, our aim of creating value for customers is of key importance. Our study shows that using a living lab as a service can generate three different types of value: improved innovations, the role the living lab can play, and the support the living lab offers. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 37-42 %8 11/2013 %G eng %U http://timreview.ca/article/744 %N 11 %1 Luleå University of Technology Anna Ståhlbröst is a Senior Lecturer in Social Informatics at Luleå University of Technology, Sweden, where she also holds a PhD in Social Informatics. Her research is focused on the phenomena of living labs and open, user-driven innovation processes, with special interest in service innovation and end-user needs and motivations. Anna's research is related to different application areas such as energy, domestic-IT use, and smart cities. She has participated in several international and national innovation and research projects, and she has contributed to the field with more than forty journal and conference articles. %R http://doi.org/10.22215/timreview/744