%0 Journal Article %J Technology Innovation Management Review %D 2022 %T Blockchain Implementation Challenges in Developing Countries: An evidence-based systematic review and bibliometric analysis %A Abu Naser Mohammad Saif %A K. M. Anwarul Islam %A Afruza Haque %A Hamida Akhter %A S.M. Masudur Rahman %A Nusrat Jafrin %A Rasheda Akter Rupa and Rehnuma Mostafa %K bibliometric analysis %K blockchain %K challenges %K developing country %K implementation %K PRISMA %K systematic review %K VOSviewer %X Contemporary research on technology and innovation management has gauged blockchain as a catalyst for the electronic-information era. As developing countries around the globe are facing challenges to adopt and implement blockchain, this evidence-based systematic review aims to identify the implementation challenges of blockchain technology for developing countries. A total of 1,298 published documents during the period 2016-2021 from the Scopus, Web of Science, IEEE Xplore, and ScienceDirect databases were explored to recognize 19 appropriate publications for research analysis using a PRISMA flow diagram. Based on the identified challenges from the thorough reviews of these 19 publications, using the association technique, the authors developed four comprehensive themes as broad challenges: technological, governance, organizational and environmental, and knowledge. Later, they performed bibliometric analyses using VOSviewer 1.6.17, and based on the bibliometric evidence constructed term co-occurrence network plots. The results show that developing countries face challenges vis-à-vis technological, governance, organizational and environmental, and knowledge issues when implementing blockchain technology. Hence, to make blockchain adoption and implementation processes successful in developing countries, these broad categories of challenges must be properly addressed. In addition, practitioners of disruptive technology, policymakers, consultants, IT experts, business people, top company managers, and above all, respective governments need to pay attention to these challenges for accelerating the blockchain adoption and implementation process in developing countries. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 12 %P 22010202 %8 05/2022 %G eng %U timreview.ca/article/1479 %N 1/2 %1 University of Dhaka Abu Naser Mohammad Saif serves as an Assistant Professor in the Department of Management Information Systems at the University of Dhaka, Bangladesh. He has published high-impact research articles in the top peer-reviewed Q1, Q2, Q3, and Q4 journals. His recent Scopus and Web of Science indexed book chapter has appeared in a Taylor & Francis Hardcover. He acted as Resource Person as well as Session Chair in the International Conference organized by Bharathiar University, Tamil Nadu, India. As well, he has presented research papers at various international conferences held in Malaysia, Thailand, Sri Lanka, and Bangladesh. He achieved the ‘Best Paper Award’ in the 1st International Youth Conference 2021 jointly organized by Penang Youth Development Corporation and Universiti Sains Malaysia. His research interests include innovation and technology, enterprise information systems, sustainable human resource development, green supply chain management, blockchain, and technology acceptance models for industry-specific studies. %2 The Millennium University K. M. Anwarul Islam serves as an Associate Professor in the Department of Business Administration at The Millennium University, Bangladesh. He completed his graduation from the University of Dhaka and currently is pursuing a PhD in Malaysia. He has over 100 scientific papers, either presented or published, in reputed journals indexed in ABDC, ERA, ABS, Scopus, and WoS. He is an internationally recognized expert in many areas of Islamic Finance and Banking. He has served as a member of various research and scientific societies and acted on a number of institutional committees. Additionally, he has written five books. He is the Founder and Editor-In-Chief of Indian Journal of Finance and Banking, USA (ABDC Rank), International Journal of Accounting & Finance Review, USA (ABDC Rank), and International Journal of Islamic Banking and Finance Research (USA). %3 Dhaka University of Engineering and Technology Afruza Haque serves as a Lecturer in the Department of Humanities and Social Sciences at Dhaka University of Engineering & Technology, Gazipur, Bangladesh. She earned her BBA and MBA in Management Information Systems from the University of Dhaka, where she placed third and second, respectively. Ms. Haque has published research articles in several reputed peer-reviewed journals and presented research papers at different international conferences. Her research interests include FinTech, big data, blockchain technology, Corporate Social Responsibility (CSR), and public policy. %4 University of Dhaka Hamida Akhter serves as an Assistant Professor in the Department of Management Information Systems at the University of Dhaka, Bangladesh. She earned an MBA with distinction from the University of Dhaka, Bangladesh. Her research interests include green technology, social informatics, IoT, and artificial intelligence. %# Swinburne University of Technology S.M. Masudur Rahman is a Master of Business (Research) student in the Faculty of Business, Design and Arts (FBDA) at the Swinburne University of Technology, Sarawak, Malaysia. Mr. Masud has published quality research articles in the top peer-reviewed journals such as Global Business and Economics Review, International Journal of Business Innovation and Research. He also presented research papers at different international conferences held in Malaysia, and Bangladesh. He received BBA with distinction from the University of Rajshahi, Bangladesh. He got a Dean’s Merit Award and Dean’s Honor Award for his outstanding academic performance in the BBA program. His current research interests include finance and accounting, financial econometrics, CSR, innovation and entrepreneurship, and sustainable development. %$ University of Dhaka Nusrat Jafrin serves as an Assistant Professor in the Department of Population Sciences at the University of Dhaka, Bangladesh. Since joining, she has been involved as a core member of national-level research projects related to demography in collaboration with the UNFPA, Bangladesh. She has published quality research articles in top-tier journals such as Resources, Conservation & Recycling, Population Review, Demografie, International Journal of Social Economics, Operations Research and Decisions, and Cogent Education. Her research interests include economic demography, development economics, sustainable development, poverty and inequality, population and environment. Her latest Scopus and Web of Science indexed book chapter appeared in a Taylor & Francis Hardcover. Currently, she is pursuing her PhD at the Faculty of Business and Economics, Universiti Malaya, Malaysia. %] Prime University Rasheda Akter Rupa serves as a Lecturer in the Department of Business Administration at Prime University, Dhaka, Bangladesh. She earned an MBA in Management Information Systems from the University of Dhaka, Bangladesh. Ms. Rupa achieved the Prime Minister Gold Medal 2017 for her outstanding academic performance in the BBA program at the University of Dhaka. Her research interests include big data, artificial intelligence, and green supply chain management. Her latest research article on green supply chain management appeared in an ABS, ABDC, and Scopus indexed SAGE journal. and Universiti Malaysia Perlis Rehnuma Mostafa is pursuing her PhD in Management at the Faculty of Applied and Human Sciences, Universiti Malaysia Perlis, Malaysia. She earned an MBA in Management from the University of Dhaka, Bangladesh. She has published quality research articles in top peer-reviewed journals such as LogForum, Cogent Education. Her research interests include human resource management, innovation management, and media management. She is a well-known Bangladeshi media personality and public relations specialist. %& - %R http://doi.org/10.22215/timreview/1479 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Charting a Course of Action: An Insider-Outsider Approach %A Paul Woodfield %A Katharina Ruckstuhl %A Rafaela C.C. Rabello %K action research %K Ethnography %K Innovation management %K Insider-Outsider %K narrative %K Participant-Observer %K Reflexivity %K Sense-Making %X We explore an alternative approach to action research that can be implemented throughout the lifespan of a science and technology research programme. We do this by examining the emergence and development of a participant-observer research approach where a researcher is also part of the same community of practice as those being observed in the technology and innovation management context. Our motivation stems from the need to understand innovation processes and management over a long period. Typically, consultants are employed for a given period to carry out action research. We present a case where social scientists, as opposed to action research consultants, carried out action research after a history of relationship building and becoming embedded within a longitudinal science and technology research programme. This allowed the social science researchers to build trust and rigor with those being observed before engaging an action research approach. We present our case as a narrative of experiences, events and turning points, reporting on what was observed and experienced by these social scientists. Our study extends current knowledge by mapping the research journey toward action research through three phases: navigation, iteration, and reflection phases. We argue that richer insights are generated when participant-observers engage early, and that their insights lead to action research that is more informed. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 48-66 %8 10/2021 %G eng %U timreview.ca/article/1456 %N 7/8 %1 Auckland University of Technology Dr. Paul Woodfield is a Senior Lecturer at Auckland University of Technology (AUT), Auckland, and holds a PhD from the University of Auckland. Building on his entrepreneurship and family business PhD research he received funding to investigate “Innovation in New Zealand’s Traditional Industries.” He is in the Department of International Business, Strategy, and Entrepreneurship at AUT and is also part of the “Building New Zealand's Innovation Capacity” spearhead for the National Science Challenge: Science for Technological Innovation. He has published in the areas of family business, entrepreneurship, wine business, methods, and science, technology, and innovation. %2 University of Otago Dr. Katharina Ruckstuhl is an Associate Dean at the Otago Business School, University of Otago, New Zealand and holds a PhD from Otago. Dr. Ruckstuhl co-leads the “Building New Zealand’s Innovation Capacity” social science research of the National Science Challenge, Science for Technological Innovation. She is also the Vision Mātauranga (Māori knowledge) leader, a “Theme” that crosses all the Challenge’s research activities. She has published in the areas of Māori language, resource extraction in Māori territories, Māori entrepreneurship in SMEs, Indigenous science and technology, and Indigenous Knowledge. %3 University of Otago Dr. Rafaela C.C. Rabello currently holds a PhD in social investment in the oil and gas sector and a Master’s in Education, awarded with distinction by the University of Otago, New Zealand. Rafaela also holds a B.A. in Psychology from Centro Universitário de Brasília - DF, Brazil. Rafaela has worked within the fields of corporate social responsibility - in the oil and gas sector - and education for more than 10 years. She has published in the areas of corporate social responsibility; social investment in the oil and gas sector, higher education and good teaching and effective learning methodologies in higher education. %& 48 %R http://doi.org/10.22215/timreview/1456 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T The Effects of Competence-Based, Expressive and Collaborative Service Performance on the B2B Service Relationship %A Wenting Zou %A Saara A. Brax %A Risto Rajala %K B2B services %K Business services %K Relationship performance %K Repurchase intentions %K Service performance %K Service purchasing %X Service performance is considered an essential determinant of successful business relationships. It affects the customer’s repurchase intentions and, therefore, the continuity of the relationship between the service provider and the customer. Yet, due to the complexity of B2B relationships, service performance is a multi-faceted issue. It includes at least three crucial aspects: competence-based, expressive, and collaborative performance. The present paper investigates the effects of these dimensions on the buyer-supplier relationship and analyzes their mediated impact on customer repurchasing intentions. In so doing, we establish a structural equation model and test multiple hypotheses with a sample of 141 purchasing professionals from 23 countries. The findings indicate that expressive and collaborative service performance are more significant determinants of successful business relationships and influence business relationship continuity more than competence-based service performance. Also, relationship performance was found to fully mediate the links between expressive and collaborative service performance with customer repurchase intentions. The study underscores that service providers can ensure business continuity with their customers by investing in expressive and collaborative service performance. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 17-31 %8 05/2021 %G eng %U timreview.ca/article/1439 %N 5 %1 Aalto University Wenting Zou, MSc (Tech), is a doctoral candidate at Aalto University, Finland. Her research focuses on managing the complexity of B2B services, paying a special attention to the influences of service contract management, contracting process, and service complexity on service providers’ performance. Her work builds on an interdisciplinary background and combines multiple theoretical perspectives and methods of analysis. She is affiliated with Aalto University School of Science, Department of Industrial Engineering and Management. %2 LUT University Saara A. Brax, DSc (Tech), is a postdoctoral researcher at the School of Business and Management in LUT University, Finland. Her research covers service operations management and industrial management, focusing on servitization, industrial product-service systems, and service supply chains in the B2B context. Her recent works have focused on digitalization, data analytics and sustainability in supply chains. %3 Aalto University and Carleton University Risto Rajala, DSc (Econ), is Associate Professor of Service Engineering and Management at Aalto University, Finland, and an Adjunct Research Professor at Carleton University, Canada. His research focuses on the management challenges of technology firms’ service operations, including the management of complex service systems and the system-level changes linked with the transformation of technology industries toward service-based value creation. He currently serves as the Head of the Department of Industrial Engineering and Management of Aalto University. %& 17 %R http://doi.org/10.22215/timreview/1439 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T An Exploration of Blockchain-based Traceability in Food Supply Chains: On the Benefits of Distributed Digital Records from Farm to Fork %A Mika Westerlund %A Soham Nene %A Seppo Leminen %A Mervi Rajahonka %K blockchain %K distributed ledger technology %K food innovation %K Food safety %K food supply chain %K supply chain management %K traceability %X There are growing internal and external pressures for traceability in food supply chains due to food scandals. Traceability refers to tracking food from the consumer back to the farm and vice versa for quality control and management. However, many traceability solutions have failed to meet the needs of supply chain stakeholders. Blockchain is a novel distributed database technology that could solve some issues of traditional traceability systems, such as cost of adoption and vulnerabilities to hacking and data tampering. This study aims to gain insights on the benefits of applying blockchain technology for traceability in food supply chains through literature review and an investigation of five companies that are experimenting with blockchain-based food traceability. Our findings suggest that, upon implementation and contribution by all supply chain participants, blockchain-based traceability can provide cost-savings, reduced response time to food scandals and food-borne illness outbreaks, improved security and accuracy, better compliance with government regulations, and thus increase consumer trust. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 6-18 %8 06/2021 %G eng %U timreview.ca/article/1446 %N 6 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Universities Canada Soham Nene is a Business Systems Analyst with Universities Canada in Ottawa, Ontario since August 2019. He works on designing student scholarship software / system solutions by performing requirements analysis, developing software system workflows, and studying system capabilities. He holds a master’s degree in the Technology Innovation Management program at Carleton University and holds an undergraduate degree in Information Technology from Pune University, India. He is passionate about technology and food innovation and entrepreneurship. While pursuing master’s degree Soham worked on ‘Benefits of Blockchain-based Traceability in Food Supply Chains’ as his research project. %3 University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %4 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC) at South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %& 6 %R http://doi.org/10.22215/timreview/1446 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Ideologies in Energy Transition: Community Discourses on Renewables %A Petra Berg %A Rumy Narayan %A Arto Rajala %K Ideological Discourses %K Municipal Energy Transition %K Renewable Energy %K Sense making %K Sustainability Transitions %X This paper examines discourses in five Finnish municipalities' energy transition processes to identify and explain different ideological discourses among its members. The study fills a gap in research extending the idea of sense making to capture the ideologies that hide in discourses during socio-technical transitions. We identify three types of ideological discourses labelled as Clan, Solarpunk and Native. The implications of the ideologies embedded in municipal, multi-partner networks that participate in energy transition affect who will be heard in a local context. This impacts future choices directly related to sustainability outcomes. We propose that discourses in these multi-partner networks, conceptualized from the perspective of municipal energy systems, help us to uncover underlying ideologies that imperil change. And yet at the same time, these revelations offer opportunities for sustainability-oriented innovation. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 79-91 %8 10/2021 %G eng %U timreview.ca/article/1458 %N 7/8 %1 University of Vaasa Petra Berg is a Post Doc Researcher at the School of Marketing and Communication as well as the VEBIC platform, University of Vaasa, Finland. She holds a D.Sc. (Econ.) in Marketing. Dr. Berg has been participating as a project researcher, as well as coordinating proposal writing for national and EU (H2020) projects in sustainability, food and energy related areas. For the moment, she is teaching sustainability transitions and responsible business, while participating in the Biogas Utilization Opportunities in Ostrobothnia Region project. Her research interests are in the fields of Macromarketing, energy behavior and transition management, with sustainability transitions and social-cyber-physical energy systems as her main focus. %2 University of Vaasa Rumy Narayan studies transitions to sustainable energy systems. Her research interests fall within a framework of innovation possibilities that could potentially address pressing global challenges of our time, while stimulating societal and economic prosperity. This entails activating innovations across sectors, actors, and disciplines, while enabling experimentation, a complex process that needs appropriate tools for coordinating and managing diverse networks. Within this context, blockchain has gained in relevance for her research as an institutional and social technology for managing and coordinating disparate networks of actors. %3 University of Vaasa Arto Rajala (M), D.Sc. (Econ.), is a Professor of Marketing at the School of Marketing & Communication in University of Vaasa. He is the leader of the school’s marketing research group. He also holds the Title of Docent (Entrepreneurial Marketing) at the Lappeenranta University of Technology, Finland. Rajala’s research interest and special expertise are related to business-to-business marketing, business networks, and renewable energy marketing. He has published several articles on business networks and their management, SME growth and innovativeness, and marketing capabilities. Rajala has more than 20 years’ experience of teaching and program coordination at the University of Vaasa and Aalto University (Finland). Currently, Rajala is leading and involved in several international and national interdisciplinary projects related to energy, for example, Erasmus+ (Furn360 and EntRNEW), H2020 (IRIS Smart City, OpenInnoTrain, and RIPEET), and Business Finland (FLEXIMAR and SolarX). In these projects, renewable energy, citizen engagement as well as energy communities and prosumers are core topics. %& 79 %R http://doi.org/10.22215/timreview/1458 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Integrated Test Sites for Innovation Ecosystems %A Michaela Kesselring %A Stéphane Ruiz-Coupeau %A Moritz Kirsch %A Frank Wagner %A Richard Gloaguen %K absorptive capacity %K Demonstration %K Exploitative Innovation %K Exploratory Innovation %K Mineral Exploration %K Proof-of-Concept %K Test Sites %X Natural test sites are resource-intensive and often limited to single industries or technologies. Drawing upon two strands of research into technology development and innovation strategies, the research question in this paper investigates how converging test sites may provide opportunities for multiple industries and regions. The paper analyzes multi-industrial test sites regarding, (i) the requirements of the social and physical environment, logistic requirements, as well as technical requirements, (ii) the added value for technology developers, as well as, (iii) the absorptive capacity of the region. Qualitative and quantitative research designs were adopted to analyze multi-industrial test sites. The results indicate that the suitability of multi-industrial test sites depends on the market and research fit of the test target, the quality of the benchmark data, as well as logistical, organizational, legal, social, and ecological factors. The study shows that multi-industrial test sites increase and strengthen the absorptive capacity of regions. Additionally, the study discusses managerial and political implications of multi-industrial test sites. Until now corporate and public test site practices have received only scant recognition in technology management literature, a gap closed by this paper. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 20-32 %8 10/2021 %G eng %U timreview.ca/article/1454 %N 7/8 %1 University of Stuttgart Michaela Keßelring, obtained her M.Sc. in Industrial Management from the Friedrich-Alexander University Erlangen-Nürnberg, Germany in 2018. Since then, Michaela Keßelring has been working as a research fellow at the University of Stuttgart, at the Institute for Human Factors and Technology Management. Her expertise lies in technology management with a focus on sustainable R&D, Advanced Systems Engineering and Strategic Cooperation. Michaela Keßelring is affiliated with the University of Stuttgart, Institute for Human Factors and Technology Management (IAT). %2 University of Seville Stéphane Ruiz-Coupeau studied industrial engineering at the University of Malaga and receive a master’s degree in European business at ESCP Europe. Currently he is a PhD candidate at the University of Seville in international business and strategy. He has a sound experience in giving advisory, partnership and innovation management services to local companies willing to innovate and grow internationally. He co-leads the Enterprise Europe Network activities in the region (Andalucia) from his position as project officer at the Agency of Innovation and Development of Andalucía IDEA. Stéphane Ruiz-Coupeau is affiliated with the Agency of Innovation and Development of Andalusia in Málaga, and the Department of Accounting and Financial Economics at the University of Seville, Spain. %3 Helmholtz Institute Dresden Rossendorf In 2007, Dr. Moritz Kirsch obtained a M.Sc. in Geology at the Technische Universität Bergakademie Freiberg, Germany. He earned his Ph.D. degree in 2012 in Earth Sciences at the Universidad Nacional Autónoma de México. After that, Moritz Kirsch joined Helmholtz-Institute Dresden Rossendorf (HZDR). At HZDR, he is the Group Leader in "Outcrop Exploration and Geological 3D Modelling". His research fields include tectonics, structural geology, and magmatic processes. Moritz Kirsch is affiliated with the Helmholtz Zentrum Dresden Rossendorf, Helmholtz Institute Freiberg for Resource Technology in Freiberg, Germany. %4 University of South Australia Prof. Dr. Frank Wagner is an engineer with more than 25 years of experience in applied research and industrial R&D management. Prior to joining the University of South Australia as Dean of Industry and Enterprise, he was head of Strategic R&D Management at Fraunhofer Institute for Industrial Engineering IAO, part of Fraunhofer, Europe’s largest application-oriented research organisation. Frank Wagner is still affiliated with Fraunhofer IAO in Stuttgart, Germany and is also an Adjunct Professor at QUT, Queensland University of Technology in Brisbane. %# Helmholtz Institute Freiberg for Resource Technology Dr. Richard Gloaguen is head of the Division of Exploration at Helmholtz Institute Freiberg for Resource Technology. He earned his doctor’s degree (Doctor Communitatis Europeae) at the Universities of Brest (F) and Göttingen (D), as well as at the Royal Holloway University of London (GB) in the year 2000, which was then followed by a post-doc position. In 2003, he was appointed to a junior professorship in remote sensing at TU Bergakademie Freiberg. In 2013, he changed to HZDR. His professional focus and experience are on quantitative, non-linear analysis of remote sensing data. He serves on the editorial boards of various journals and has published more than 80 peer-reviewed articles in remote sensing and geo sciences. Richard Gloaguen is affiliated with the Helmholtz Zentrum Dresden Rossendorf, Helmholtz Institute Freiberg for Resource Technology in Freiberg, Germany. %& 20 %R http://doi.org/10.22215/timreview/1454 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Living Labs for Public Sector Innovation: insights from a European case study %A Anne Vorre Hansen %A Lars Fuglsang %A Christine Liefooghe %A Luis Rubalcaba %A David Gago %A Ines Mergel & Nathalie Haug %A Maria Taivalsaari Røhnebæk & Francesco Mureddu %K Citizen engagement %K co-creation %K living labs %K Open innovation %K Public sector innovation %X Living labs have gained increased attention in research and practice as both a practical and theoretical innovation phenomenon that emphasizes co-creation, real-life settings, and user/customer involvement. More recently, living labs have also emerged as a specific approach to open innovation processes in the context of publics across the EU. Nevertheless, it is still not clear how the understanding of living labs can be translated and organized into new sectorial settings, what type of public sector innovation challenges it addresses, and what role citizens and users have. The aim of this article is therefore to explore and analyze how living labs are applied as processes for public sector innovation. Based on a mixed method approach of 21 European living lab cases, the analysis reveals a pattern of three different processes for living lab organizational and actor roles: living labs organized as cross-sectorial collaboration, living labs emerging within the public sector as main initiator and beneficiary, and living labs developed by civil society actors. The findings are presented as three scenarios for implementing living labs, which also acts as a background for the article's final discussion about the potentials and pitfalls of living labs in public sector contexts. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 47-58 %8 12/2021 %G eng %U timreview.ca/article/1464 %N 9/10 %1 Roskilde University Anne Vorre Hansen (Corresponding author) is Associate Professor of Social Entrepreneurship at Roskilde University. Anne is an experienced consultant, project manager and researcher of user- and citizen-driven innovation processes across the private, public and third sector, alongside of civil society led initiatives. In her current research, she focuses on social innovation and value co-creation processes and practices. %2 Roskilde University Lars Fuglsang is Professor at Roskilde University, Denmark. His research is on how institutional and organizational frameworks are created to deal with the impact of innovation, technology and other forms of change on business and society. His current research focuses on practice-based understandings of the innovation process, where innovation is seen as closely connected with practices and routines. %3 Lille University Christine Liefooghe is Lecturer in economic geography at the Faculty of Economic, Social and Territory Sciences, Lille University, France. Her research focuses on innovation, regional development, and urban change in the knowledge, cultural and creative economy. Her latest projects have focused on the creative city, then the spatial diffusion of third places (coworking, Fablabs) and, within the framework of the Co-VAL H2020 project, on Living Labs and the digitalization of public policies. %4 University of Alacala Luis Rubalcaba is Professor of Economics, Department of Economics and Business Administration, University of Alcalá and director of the Master on Innovation Economics, Management and Technology. Previous positions: scientific co-coordinator of the Co-VAL H2020 project on public sector innovation, senior innovation specialist at the World Bank in Washington, DC (US), visiting Fulbright Scholar at Boston University (US), distinguished professor at VTT-Tekes/Academy of Science (Finland), honorary scholar at the University of Birmingham (UK), and president of RESER (European Association for Services Research). %# San Pablo CEU University David Gago is Lecturer at San Pablo CEU University, Spain, and Professor of the Master on Innovation Economics, Management and Technology at the University of Alcalá, Spain. He has researched and published in the areas of service innovation, innovation metrics and impacts of innovation, and public policies. His practical experience includes working extensively both with public and private boards on strategic planning, decision making, and evaluation/impact assessment. Over time he has also served non-profit organizations. %$ University of Konstanz Ines Mergel is full Professor of digital governance at the University of Konstanz, Germany, where she heads the Digital Governance Lab. She is a fellow of the National Academy of Public Administration (NAPA). Her research focuses on the digital transformation of the public sector. University of Konstanz Nathalie Haug holds a master’s degree in Politics and Public Administration and is currently a PhD Student in the department of Politics and Public Administration at the University of Konstanz. Her research interests cover public sector innovation, digital transformation of organizations, as well as citizen participation in the design and delivery of public services. %] Inland Norway University of Applied Sciences Maria Taivalsaari Røhnebæk is a senior researcher at Inland School of Business and Social Sciences at the Inland Norway University of Applied Sciences. She holds a master’s degree in social anthropology and a PhD in technology, innovation and culture from the University of Oslo. Her research focuses on innovation and digitalization in public services, with emphasis on welfare, care, and social services. She has conducted extensive fieldwork in India and Norway, and she is currently working with research projects focusing on service innovation, service design, and co-creation in public services. Belgian Think Tank Lisbon Council Francesco Mureddu is an analyst and strategist in innovation and technology policies and is currently Director at the Belgian Think Tank Lisbon Council. Aside from his primary activity, he serves as partner and business development consultant for the consultancy start-up DataPower Consulting, as well as consultant for several clients including PwC Italy, KPMG Italy, NOVA, JRC Seville, Outsight, Region Emilia-Romagna (Italy), Manpower, Adecco, Proter, and I2Grow. He holds an MA in Economics from the Catholic University of Louvain and a PhD in Economics from the University of Cagliari. %& 47 %R http://doi.org/10.22215/timreview/1464 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Perspectives from Higher Education: Applied Sciences University Teachers on the Digitalization of the Bioeconomy %A Essi Ryymin %K Applied Sciences Universities %K Bioeconomy %K Digital disruption %K Higher Education Teachers %K Technological Pedagogical Content Knowledge (TPACK) %X The bioeconomy is being disrupted due to global trends of digitalization and automation. Knowledge-intensive businesses and sustainable solutions in carbon-smart food production have resulted in various consequences for the professionals working in and for bioeconomy. This paper examines bioeconomy teachers' perceptions of digitalization. It draws on research data from semi-structured focus-group interviews that were conducted with bioeconomy teachers in applied sciences higher education. The theoretical frame for the analysis was Mishra and Koehler's (2006) teacher knowledge framework for technology integration called Technological Pedagogical Content Knowledge (TPACK). The results suggest that although applied sciences university teachers have strong Technological Pedagogical Knowledge (TPK), they need more systematic approach and support to develop Technological Content Knowledge (TCK) in a disruptive field. Teaching in a rapidly transforming discipline, like bioeconomy, requires continuous co-development of all TPACK knowledge components by teachers. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 24-32 %8 02/2021 %G eng %U timreview.ca/article/1420 %N 2 %1 Häme University of Applied Sciences Dr. Essi Ryymin holds a PhD in Educational Sciences from the University of Tampere (TUNI, 2008). She had held several educational specialist, project manager, and R&D manager positions in the public and private sector in competence development and the digitalization of education. She currently acts as a Principal Research Scientist at Häme University of Applied Sciences, and leads the Future Work Research & Development Team with a focus and interest on exploring transformative work, future skills of professionals, and continuous learning. %& 24 %R http://doi.org/10.22215/timreview/1420 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Reinvigorating the Discourse on Human-Centered Artificial Intelligence in Educational Technologies %A André Renz %A Gergana Vladova %K artificial intelligence %K design for value approach. %K educational technology %K human-centered AI %K intelligent tutoring systems %X The increasing relevance of artificial intelligence (AI) applications in various domains has led to high expectations of benefits, ranging from precision, efficiency, and optimization to the completion of routine or time-consuming tasks. Particularly in the field of education, AI applications promise immense innovation potential. A central focus in this field is on analyzing and evaluating learner characteristics to derive learning profiles and create individualized learning environments. The development and implementation of such AI-driven approaches are related to learners' data, and thus involves several privacies, ethics, and morality challenges. In this paper, we introduce the concept of human-centered AI, and consider how an AI system can be developed in line with human values without posing risks to humanity. Because the education market is in the early stages of incorporating AI into educational tools, we believe that this is the right time to raise awareness about the use of principles that foster human-centered values and help in building responsible, ethical, and value-oriented AI. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 5-16 %8 05/2021 %G eng %U timreview.ca/article/1438 %N 5 %1 Weizenbaum Institute for the Networked Society André Renz holds a Ph.D. in the field of economics and behavioral sciences from the University of Bayreuth. Using a trans- and interdisciplinary research approach, he combines methods in sociology, psychology, and economics to gain a deeper understanding of everyday phenomena and market changes. Since 2018, he has led the research group Data-Driven Business Model Innovation at the Weizenbaum Institute for the Networked Society in Berlin. In 2020, he was a resident scientist at the University of California, Berkeley, where he focused on the transatlantic comparison between the US and the German EdTech markets. Currently, his focus is on the topic of artificial intelligence in education, learning analytics, data-based EdTech solutions, and digital transformation and innovation in education and knowledge transfer. %2 University of Potsdam and Weizenbaum Institute for the Networked Society Gergana Vladova is a postdoctoral researcher at the University of Potsdam and head of the Research Group Education and Advanced Training in the Digital Society at the Weizenbaum Institute for the Networked Society in Berlin. She holds a master's degree in international economic relations from the University of National and World Economy (Sofia, Bulgaria), a master's degree in communication sciences and economics (FU Berlin), and a PhD in business informatics (University of Potsdam). Her main topics of interest are learning and competence development in the context of digitalization, knowledge, and innovation management. During her research stays at Stellenbosch University (South Africa) and Hong Kong Polytechnic University, she was (and still is) actively involved in international and interdisciplinary research and teaching projects. %& 5 %R http://doi.org/10.22215/timreview/1438 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Rural Living Labs: Inclusive Digital Transformation in the Countryside %A Abdolrasoul Habibipour %A Johanna Lindberg %A Mari Runardotter %A Yomn Elmistikawy %A Anna Ståhlbröst %A Diana Chronéer %K Components %K digital transformation %K Living lab %K Rural living lab %K Rural residents %K user engagement %X Digital transformation (DT) has received increasing attention in recent years. Up until now, most of the current studies focus on digital transformation in advanced and dense societies, especially urban areas and technologies. Hence, the phenomenon of DT is under-researched in the context of rural and sparsely populated contexts. This study aims at exploring how a rural living lab (RLL) can be shaped and how this approach can be designed to support digital transformation processes in rural contexts. In so doing, following a design science research methodology (DSRM) approach, we have made an artefact (that is, RLL framework) that is an "instantiation" that supports user centric digitalization of rural areas. The designed framework is developed based on the key components of "traditional" and "urban" living labs, as well as empirical data which was collected within the context of the DigiBy project. The DigiBy project aims at conducting DT pilots in rural areas to elevate peoples' understanding of digitalization and the application of digitalization opportunities for service development in rural areas in the north of Sweden. As a result of these studies, five key components that guide the design of digital transformation pilots in rural areas emerged, namely: 1) rural context, 2) digitalization, 3) governance, control, and business mode, 4) methods facilitating DT processes, and 5) quintuple helix actors. We also offer an empirically derived definition of the rural living lab concept, followed by avenues for future research. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 59-72 %8 12/2021 %G eng %U timreview.ca/article/1465 %N 9/10 %1 Luleå University of Technology Abdolrasoul (Rasoul) Habibipour (Ph.D.) is a postdoctoral researcher in Information Systems at Luleå University of Technology in Sweden and is Managing director of Botnia Living Lab, Sweden. His research focuses on participatory design and user engagement in information systems development processes, with a particular emphasis on users’ motivations and needs. Abdolrasoul has previously worked in information technology (IT) projects for more than 13 years as a project leader and project manager as well as software designer, developer and programmer. He has been involved in teaching and supervising students at the bachelor, master and PhD levels and has published several journal and conference articles in his research topic. He also serves as guest editor, track chair, and reviewer in different international conferences and scientific journals within the information systems field. %2 Luleå University of Technology Johanna Lindberg is a project manager and PhD candidate at Luleå university of technology who has more than 20 years of experience working with regional and local development in different subject areas. She has participated in the development of political goal management both from a researcher's perspective and from an official’s perspective. In short, she has worked to achieve the national political goals in several policy areas: environmental, gender equality, broadband, digitalization, culture, leisure, attractive sustainable growth, commercial service, payment service, and public health policy goals. %3 Luleå University of Technology Associate Prof. Mari Runardotter holds a PhD in Social Informatics from Luleå University of Technology. Her research focuses on social, societal and organizational effects of IT, primarily in the areas of digitalisation/digital transformation and service innovation. She use theories and methods for user engagement and involvement, that emphasize social, societal, cultural, organizational and gender aspects in the interaction between humans and information systems. %4 Luleå University of Technology Yomn Elmistikawy is a PHD candidate at Luleå university of technology. Her research focuses on the complexity of stakeholder involvement in the digital innovation process. She explores the roles stakeholders adopt, as well as, the interconnectedness and conflicts within these roles. She has participated in 5G related research projects focusing on the end user needs. She has experience in design science research and its use in designing solutions for information sharing during industrial crisis. %# Luleå University of Technology Anna Ståhlbröst is a chair professor in Information systems at Luleå University of Technology. Her research is focused on user engagement in innovation processes, with special interest in service innovation designed to create an added value for its users. Annas research is related to different application areas such as IT-use in everyday contexts, Smart Cities and Internet of Things. Anna has participated in numerous European and national innovation and research projects and she has been published in several scientific journals as well as in books and at conferences. %$ Luleå University of Technology Diana Chronéer is an Associate Professor in the Information Systems department at Luleå University of Technology in Sweden. Her main research interests are in the area of digital service innovation, business model development, information logistics, and project management. Her latest research project has been around designing for business value in collaboration platform development. %& 59 %R http://doi.org/10.22215/timreview/1465 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Technology Project Summaries as a Predictor of Crowdfunding Success %A Mika Westerlund %A Ishdeep Singh %A Mervi Rajahonka %A Seppo Leminen %K backers %K crowdfunding %K failure %K funding %K fundraising %K Kickstarter %K prediction %K project %K success %K topic modelling %X Crowdfunding has emerged in recent years as an important alternative means for technology entrepreneurs to raise funds for their products and business ideas. While the success rate of crowdfunding projects is somewhat low, scholarly understanding of what distinguishes projects that reach their fundraising goals from those that fail remains incomplete. Further, studies on crowdfunding success often examine a number of variables that make predicting success a challenge for entrepreneurs wiling to use crowdfunding. This study uses topic modelling on a data set of over 21,000 technology projects from Kickstarter to investigate if short-text project summaries can reveal predictors of fundraising success on crowdfunding platforms. The results indicate that compared to those that fail in fundraising, project summaries of successfully funded technology projects put forward more trendy topics, use wording that reflects novelty, and focus on solving a social problem. Our results contribute to theory and practice by suggesting the importance of summarizing project content for crowdfunding success. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 33-44 %8 12/2021 %G eng %U timreview.ca/article/1472 %N 11-12 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Carleton University Ishdeep Singh is a web developer at the ITS web services Team at Carleton University. He is a technology enthusiast and has completed his master's in Technology Innovation Management (TIM) program from Carleton University. He has worked with big consulting firms - Infosys as well as small-scale digital marketing and real estate technology startups. Ishdeep is an inventive IT professional receptive to novel technologies and measures that are specially associated with societal benefits. He is proficient in researching and analyzing data to identify, create and execute technological problems related to the Implementation, Adaptation and scalability of Products. His present research interests include business technology strategy, social analytics, technology optimization, adaptation strategy, SME and marketing. %3 South-Eastern Finland University of Applied Sciences Mervi Rajahonka, DSc (Econ), MSc (Tech), LLM, works as RDI Specialist in the field of Digital Economy at South-Eastern Finland University of Applied Sciences Xamk, Finland, and as Adjunct Research Professor at Carleton University in Canada. Her research interests include digitalization, entrepreneurship, business models, working women, service innovations and sustainable logistics. Her research has been published in numerous publications and international refereed journals. Her publications are listed on Google Scholar. %4 University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %& 33 %R http://doi.org/10.22215/timreview/1472 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Using Web Text Analytics to Categorize the Business Focus of Innovative Digital Health Companies %A Abdulla Aweisi %A Daman Arora %A Renée Emby %A Madiha Rehman %A George Tanev %A Stoyan Tanev %K Digital health sector %K machine learning %K Market offer %K topic modeling algorithm %K value proposition %K web analytics %X Categorizing the market focus of larger samples of companies can be a tedious and time-consuming process for both researchers and business analysts interested in developing insights about emerging business sectors. The objective of this article is to suggest a text analytics approach to categorizing the application areas of companies operating in the digital health sector based on the information provided on their websites. More specifically, we apply topic modeling on a collection of text documents, including information collected from the websites of a sample of 100 innovative digital health companies. The topic model helps in grouping the companies offering similar types of market offers. It enables identifying the companies that are most highly associated with each of the topics. In addition, it allows identifying some of the emerging themes that are discussed online by the companies, as well as their specific market offers. The results will be of interest to inspiring technology entrepreneurs, organizations supporting new ventures, and business accelerators interested to enhance their services to new venture clients. The development, operationalization, and automation of the company categorization process based on publicly available information is a methodological contribution that opens the opportunity for future applications in research and business practice. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 65-78 %8 10/2021 %G eng %U timreview.ca/article/1457 %N 7/8 %1 TechBrew Robotics Abdulla Aweisi, MEnt, B.Sc., currently is working as IT Manager with TechBrew Robotics, Salmon Arm, BC, Canada. Abdulla has more than 15 years of experience in the Information Technology field, with a demonstrated history of working in the Building Materials Manufacturing \ Retail industry. Skilled in IT Digital & Business Transformation, Business Processes re-engineering, ERP Implementations, and IT Strategy. Passionate about Business Intelligence, Data Science, and Entrepreneurial Ecosystems. Holding a B.Sc. in Computer Science (2006) from Princess Sumaya University for Technology (PSUT), Amman, Jordan, and Masters of Entrepreneurship, Technology Innovation Management (TIM) (2021) from Sprott School of Business, Carleton University, Ottawa, ON, Canada. %2 Carleton University Daman Arora, is a Software Engineer, currently working towards a Master of Applied Business Analytics degree in TIM Program at Carleton University, Ottawa, ON, Canada. Prior to that, Daman studied Computer Systems Technician program (2017, Algonquin College, Ottawa, ON, Canada) and worked as an Intern as well as a Full Time Software Engineer in the Cloud and Cognitive Support business unit of IBM Canada. Daman has a keen interest in the field of Cloud Computing, DevOps, Data Analytics, & Machine Learning. Daman also enjoys contributing to Open Source projects and has made significant code, and non-code contributions to various projects, notably, Kubernetes, TrinoDB, & Apache CloudStack. Daman Arora is member of the Inaugural Class of Community Advocates at Ambassador Labs for the period of 2021-2022. Daman is continuing his education at York University, where he is pursuing a Certificate in DevOps (2021). %3 Shared Services Canada Renée Emby, B.A, MABA, is a Technical Advisor with Shared Services Canada, Ottawa, ON, Canada. Renée currently leads a team of employees as they deliver Information Management and Information Technology services to Canadians and the Government of Canada. Before working with Shared Services Canada, Renée was employed with Canada Border Services Agency where she worked in business analytics pertaining to national and international security. Renée began her academic journey at Carleton University where she obtained an undergraduate degree in Business Law (2020) and a Masters of Applied Business Analytics (2021). Renée is continuing her education at the University of Ottawa, where she is pursing a Certificate in Business Process Improvement (2021). Renée’s experience and interests pertain to national security, security of information, data analytics, service management and delivery. %4 Carleton University Madiha Rehman holds a master’s degree (2021) in Business Analytics from the Technology Innovation Management Program at Carleton University, Ottawa, ON, Canada. Before that Madiha did her Honors in Bachelor of Computer Science (2002). Madiha is currently working as a Technical Support Engineer and a Business Development Representative. Madiha is a tech-savvy professional skilled in many areas as an analyst, technical support provider, customer support and success and business development. %# Export Development Canada George Tanev, MSc, MEng, is a Product Owner at Export Development Canada in Ottawa, ON, Canada. He works in innovating and developing knowledge based solutions to support Canadian companies go and grow global. George's background spans multiple interdisciplinary fields including systems engineering, medical device research and development, and entrepreneurship. George's academic backround includes a BEng in Biomedical and Electrical Engineering (Carleton University, 2008), a MEng in Medicine and Technology (Technical University of Denmark, 2012), and a MSc in Technology Innovation Management (Carleton University, 2021). George's research interests include applied business analytics, medical technologies, product innovation and cybersecurity. %$ Carleton University Stoyan Tanev, PhD, MSc, MEng, MA, is Associate Professor of Technology Entrepreneurship and Innovation Management associated with the Technology Innovation Management (TIM) Program, Sprott School of Business, Carleton University, Ottawa, ON, Canada. Before re-joining Carleton University, Dr. Tanev was part of the Innovation and Design Engineering Section, Faculty of Engineering, University of Southern Denmark (SDU), Odense, Denmark. Dr. Tanev has a multidisciplinary background including MSc in Physics (Sofia University, Bulgaria), PhD in Physics (1995, University Pierre and Marie Curie, Paris, France, co-awarded by Sofia University, Bulgaria), MEng in Technology Management (2005, Carleton University, Ottawa, Canada), MA in Orthodox Theology (2009, University of Sherbrooke, Montreal Campus, QC, Canada) and PhD in Theology (2012, Sofia University, Bulgaria). Stoyan has published multiple articles in several research domains. His current research interests are in the fields of technology entrepreneurship and innovation management, design principles and growth modes of global technology start-ups, business analytics, topic modeling and text mining. He has also an interest in interdisciplinary issues on the interface of the natural and social sciences. %& 65 %R http://doi.org/10.22215/timreview/1457 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Facebook’s Digital Currency Venture “Diem”: the new Frontier ... or a Galaxy far, far away? %A Jahja Rrustemi %A Nils S. Tuchschmid %K Bitcoin %K blockchain %K crypto assets %K cryptocurrencies %K Diem %K Diem Association %K digital currency %K distributed ledger technology %K Facebook %K fiat currencies %K financial inclusion %K Financial industry %K Libra %K local currencies %K tokenization %X This article focuses on Facebook's new digital currency, initially called "Libra" and renamed in December 2020 "Diem", that has been designed and proposed by the Diem Association (formerly the Libra Association). It briefly reflects on the historical meaning of money and currency, as well as "local currencies" viewed as precursors to the new "digital currencies" or "cryptocurrencies". The paper presents a general overview of the Diem project, particularly from the perspective of financial theory and practise. It looks specifically into Diem's business model and analyzes the project's planned and potential revenue streams, according to official documents published by the Diem Association. The research identifies potential obstacles and hurdles this digital currency would (since it has not happened yet) face on launch day and assesses whether the project is feasible in its current form. In the authors' view, although some early concerns were addressed in the Diem White Paper 2.0, the Diem project is only questionably ready for commercial launch in its current state. Speaking directly to the financial aspects of the Diem Association's project, the current regulatory hurdles and institutional pressures seem difficult to bypass without making some additional noticeable and meaningful changes to Diem. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 19-30 %8 12/2020 %G eng %U timreview.ca/article/1407 %N 12 %1 Haute Ecole de Gestion Fribourg Jahja Rrustemi is a scientific collaborator at the Haute Ecole de Gestion Fribourg (HEG-FR), University of Applied Sciences and Arts Western Switzerland. He holds a Master of Science in Wealth Management at the University of Geneva. The main focus of his research relates to Portfolio Allocation Methods, Risk Minimization, Forward-looking Risk Measures as well as Cryptocurrencies and the Tokenization of the economy. %2 Haute Ecole de Gestion Fribourg Nils S. Tuchschmid is professor of Finance and head of the Finance Institute at the Haute Ecole de Gestion Fribourg (HEG-FR), University of Applied Sciences and Arts Western Switzerland. Before joining HEG-FR, Nils was a Partner, Head of Tactical Trading Strategies and Chairman of the Investment Committee at Tages Group. Previously, he was the Co-Head of the Alternative Funds Advisory team at UBS and Head of Multi-Manager Portfolios at Credit-Suisse. He also worked as Strategist and Head of quantitative research and alternative investments at Banque Cantonale Vaudoise. Nils was Professor of Banking and Finance at HEG Geneva and Professor of Finance at HEC Lausanne University. He holds a Ph.D. in Economics from the University of Geneva. %& 20 %R http://doi.org/10.22215/timreview/1407 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Fundraising Campaigns in a Digital Economy: Lessons from a Swiss Synthetic Diamond Venture's Initial Coin Offering (ICO) %A Jahja Rrustemi %A Nils S. Tuchschmid %K Bitcoin %K blockchain %K crowdfunding %K crypto assets %K cryptocurrencies %K distributed ledger technology %K entrepreneurial finance %K Ethereum %K Financial industry %K FinTech %K ICOs %K IEO %K moral hazard. %K signaling %K STO %K token offering %K token sales %K tokenization %K venture capital %X As economies digitalize and many local businesses gradually internationalize, crowdfunding platforms have offered a new way for ventures to raise capital. Relying on distributed ledger technology (DLT, blockchain), the method of "tokenization" now seems to be the next way for digital economics to be actualised in practise. Digitalizing some of the production and selling processes through crypto-tokenization technology has brought with it new perspectives and opportunities. Any thorough consideration of the logic of "distributed systems" applied to economics is bound to see that it potentially brings considerable disruptions and significant changes in how companies get access to funding. Cryptocurrencies, and subsequently "tokens" initially issued from "initial coin offerings" (ICOs) have answered an obvious need for efficient, borderless, and secure flows of capital. This article first summarizes what early academic research tells us about ICOs based on DLTs and their factors of success. We then use the case of LakeDiamond, a Swiss venture in the business of growing and polishing synthetic diamonds, to present and contextualize the process of holding an ICO, which ultimately did not succeed. In the final section, we present two fund raising models that have recently gained traction and popularity, namely "security token offerings" (STOs) and "initial exchange offerings" (IEOs), and highlight their main advantages compared to ICOs. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 53-63 %8 06/2020 %G eng %U timreview.ca/article/1368 %N 6 %1 Haute Ecole de Gestion Fribourg (HEG-FR) Jahja Rrustemi is a scientific collaborator at the Haute Ecole de Gestion Fribourg (HEG-FR), University of Applied Sciences and Arts Western Switzerland. He holds a Master of Science in Wealth Management at the University of Geneva. The main focus of his research relates to Portfolio Allocation Methods, Risk Minimization, Forward-looking Risk Measures as well as Cryptocurrencies and the Tokenization of the economy. %2 Haute Ecole de Gestion Fribourg (HEG-FR) Nils S. Tuchschmid is professor of Finance and head of the Finance Institute at the Haute Ecole de Gestion Fribourg (HEG-FR), University of Applied Sciences and Arts Western Switzerland. Before joining HEG-FR, Nils was a Partner, Head of Tactical Trading Strategies and Chairman of the Investment Committee at Tages Group. Previously, he was the Co-Head of the Alternative Funds Advisory team at UBS and Head of Multi-Manager Portfolios at Credit-Suisse. He also worked as Strategist and Head of quantitative research and alternative investments at Banque Cantonale Vaudoise. Nils was Professor of Banking and Finance at HEG Geneva and Professor of Finance at HEC Lausanne University. He holds a Ph.D. in Economics from the University of Geneva. %& 53 %R http://doi.org/10.22215/timreview/1368 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T How to Digitally Enhance Bioeconomy Collaboration: Multidisciplinary Research Team Ideation for Technology Innovation %A Essi Ryymin %A Laura Lamberg %A Annukka Pakarinen %K digitally enhanced teamwork %K ideation %K Multidisciplinarity %K sustainability %K technological innovation %X In this paper we examine the potential of digital platforms for managing multidisciplinary collaboration and particularly the ideation processes of multidisciplinary research and development in the case of technology-supported vertical farming. The article draws on research data from semi-structured interviews and a collaborative workshop that was conducted with researchers representing biological, digital, and technological domains. The results of this research indicate that digital platforms may offer impactful, process-accelerating support during the kick-off phase of multidisciplinary technological innovations. A digital platform can support ideation and the prioritisation of ideas and can be especially fruitful when paired with face to face discussion and non-digital interaction. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 31-39 %8 11/2020 %G eng %U timreview.ca/article/1401 %N 11 %1 Hame University of Applied Sciences Dr. Essi Ryymin holds a PhD in Educational Sciences from the University of Tampere (TUNI, 2008). She had held several educational specialist, project manager and R&D manager positions in the public and private sector in competence development and the digitalization of education. She currently acts as Principal Research Scientist in Häme University of Applied Sciences and leads the Future Work Research & Development Team with a focus and interest on exploring transforming work, future skills of professionals, and continuous learning. Her works have been published in international journals such as E-learning and Education, Computer & Education and International Journal for Cross-Disciplinary subjects in Education. %2 HAMK Edu Research Unit - Hame University of Applied Sciences Laura Lamberg holds a master’s degree in Political Science from the University of Helsinki (2018). Lamberg works as a project researcher at the HAMK Edu research unit at Häme University of Applied Sciences. Her current research interests cover a scope of the social studies of science and technology, interdisciplinary collaboration, sustainability transitions, and social complexity. Lamberg began PhD studies at the University of Helsinki in 2020. Her academic accomplishments have been recognized by the Academy of Finland (1st place in Viksu Science competition in 2012), and the University of Helsinki (best master’s thesis award for Political Science in 2018). %3 HAMK Bio Research Unit - Hame University of Applied Sciences Dr. Annukka Pakarinen holds a PhD in Environmental Solutions in Agriculture and a master’s degree in Chemical Engineering. She has expertise in utilizing and treating (physical, chemical, enzymatic, etc.) plant and waste based raw materials in biofuel production. Currently she works as the Director of HAMK Bio research unit, closely following the field of Bioeconomy from primary production to value added refining and smart solutions. She has also been the founder of a start-up company in the field of circular economy. %& 31 %R http://doi.org/10.22215/timreview/1401 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Integrated AI and Innovation Management: The Beginning of a Beautiful Friendship %A Nina Bozic Yams %A Valerie Richardson %A Galina Esther Shubina %A Sandor Albrecht %A Daniel Gillblad %K AI innovation %K AI maturity %K artificial intelligence %K IMS ISO 56002 %K Innovation management %K maturity model %X There is a growing consensus around the transformative and innovative power of Artificial Intelligence (AI) technology. AI will transform which products are launched and how new business models will be developed to support them. Despite this, little research exists today that systematically explores how AI will change and support various aspects of innovation management. To address this question, this article proposes a holistic, multi-dimensional AI maturity model that describes the essential conditions and capabilities necessary to integrate AI into current systems, and guides organisations on their journey to AI maturity. It explores how various elements of the innovation management system can be enabled by AI at different maturity stages. Two key experimentation stages are identified, 1) an initial stage that focuses on optimisation and incremental innovation, and 2) a higher maturity stage where AI becomes an enabler of radical innovation. We conclude that AI technologies can be applied to democratise and distribute innovation across organisations. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 5-18 %8 11/2020 %G eng %U timreview.ca/article/1399 %N 11 %1 Research Institutes of Sweden (RISE) Nina is a Senior Researcher in Innovation Management and the Future of Work at RISE. She has a PhD in Innovation Management and 16 years of experience working as an innovation enabler and explorer, both in companies and public sector organizations. After starting her career as a management consultant at Deloitte and building an entrepreneurship centre CEED Slovenia, she moved to Sweden where she continued her work as an innovation consultant and participatory action researcher, working with organizations, such as Nacka, Eskilstuna and Västerås municipalities, ABB, Electrolux, Ericsson, GodEl and others. In the last two years she has been researching the future of work, and how we can integrate innovation management with other disciplines, such as AI, new models of organizing, and future studies to prepare organizations for the future in a more holistic way. %2 Gradient Descent Valerie is an AI Strategist & Partner at Gradient Descent. She is an experienced leader and advisor in digital disruption and transformation with over 20 years at Google and General Electric, helping companies in multiple industries solve strategic and operational problems in an integrated way across multiple technology domains. Her expertise includes defining digital strategies and developing digital operating models with a focus on providing practical solutions to complex technology challenges for executives. She has a specific interest in emergent technologies, including AI and IoT. Valerie most recently led a digital division of General Electric, advising large industrial operations on how to implement cloud-based enterprise IoT software, data analytics, machine learning and AI to increase productivity, reduce costs and improve competitiveness. %3 Gradient Descent Galina is an AI Technologist & Partner at Gradient Descent. She spent 16 years in the tech industry, over a decade of it at Google as a software engineer, data scientist and manager working on everything from ML-based advertising products to highly scalable distributed systems (four years in Silicon Valley). She spent the last 6 years working on AI strategy: alternating between building her own data and AI teams and strategy consulting on how to integrate data and AI into companies. In her last corporate job, she built the software and AI team for the electrical battery start-up, Northvolt. She is the founder of Women in Data Science - Sweden, a community of 700+ women in the field of data science, machine learning, AI and data analytics. %4 Research Institute of Sweden (RISE) & WALP Sandor, PhD, is a community ecosystem builder and change driver. He is passionate about innovation and technology incubation. Currently, he is at the Knut and Alice Wallenberg Foundation and RISE Computer Science, working with people that explore new ways of connecting human beings, industries and technologies, all in the pursuit of making it more secure and enjoyable to work and live in a sustainable world. He worked at Ericsson for twenty years in Hungary and Sweden as a leader in product development and corporate research. He was the founder and head of Ericsson Garage, Ericsson’s global innovation and incubation platform. He received his Master of Science in Electrical Engineering from Budapest University of Technology and Economics in 1993, and his PhD from the same institution in 2004. He also holds a Master of Applied Science from the University of British Columbia in Canada and a Master of Business Administration from Central European University Business School, Budapest, Hungary. %# Research Institutes of Sweden (RISE) and AI Sweden Daniel is Director of AI Research at RISE, Research Institutes of Sweden and co-director for Scientific Vision of AI Sweden. He has a background in AI, machine learning, data analytics and their practical applications, and has for many years been working with digital- and research strategies in industry and academia. He holds a PhD in Machine Learning and a MSc in Electrical Engineering, both from KTH, Royal Institute of Technology in Stockholm, and has lead research projects, groups and laboratories for almost 15 years. Daniel is an appointed member of the Swedish government advisory board on Digitalization, and has initiated, coordinated and co-edited the Swedish AI agenda. %& 5 %R http://doi.org/10.22215/timreview/1399 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Rapid Product Development in University-Industry Collaboration: Case Study of a Smart Design Project %A Jari Jussila %A Jukka Raitanen %A Atte Partanen %A Vesa Tuomela %A Ville Siipola %A Irma Kunnari %K co-creation %K Co-creation pedagogy %K design thinking %K Rapid product development %K University-Industry Collaboration %X University-industry collaboration aims at mutually beneficial knowledge and technology exchange between higher education and business. Prototyping new products is one sweet spot where industry can gain new valuable knowledge and understanding of technology, while higher education institutions develop the skills and competences of students by encouraging them to work on authentic real-life problems. From the “design thinking” perspective, rapid product development can be defined as the creation of new products, in the shortest timescales possible, that meet the criteria of desirability, feasibility, and viability. This article addresses rapid product development by presenting a case study of developing prototypes in university-industry collaboration. As a result, the study highlights key design principles, such as the importance of involving teachers, business representatives, and students in collaborative project design, of focusing on the customers or service users who will benefit from the design, and of guiding students participating in co-creation activities. Presenting conclusions for both academics and the industry, the article contributes to design thinking and rapid product development in university-industry collaboration. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 49-59 %8 03/2020 %G eng %U timreview.ca/article/1336 %N 3 %1 Häme University of Applied Sciences Jari Jussila, DSc, is the director of the HAMK Design Factory and the Principal Research Scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on knowledge management, co-creation, social media and health informatics. %2 Häme University of Applied Sciences Jukka Raitanen, BBA, community manager of HAMK Design Factory, is also a business designer. Jukka has been developing interdisciplinary initiatives for students in Amazing Business Train, FRUSH and Freezing Week. As community manager, Raitanen has the role of embedding business in different disciplines at Häme University of Applied Sciences. Vesa Tuomela, MSc, MBA, is a senior lecturer at Häme University of Applied Sciences and teacher of business design. Vesa has been designing flipped learning experiences, including cSchool, Amazing Business Train, Freezing Week and Startup Business School. %3 Häme University of Applied Sciences Atte Partanen holds a bachelor’s degree in electrical and automation engineering from Häme University of Applied Sciences (HAMK, 2017). He works as a project engineer in many projects focused on the Internet of Things, data management and information systems at Häme University of Applied Sciences (HAMK). His research is currently focused on information and data management systems. His work on information systems and smart cities has been published in journals. %4 Häme University of Applied Sciences Vesa Tuomela, MSc, MBA, is a senior lecturer at Häme University of Applied Sciences and teacher of business design. Vesa has been designing flipped learning experiences, including cSchool, Amazing Business Train, Freezing Week and Startup Business School. %# Häme University of Applied Sciences Ville Siipola is a Lecturer at HAMK and a footwear designer with passion for digital design, manufacturing methods and product development. He specializes in innovation through multidisciplinary teamwork and Design Thinking. %$ Häme University of Applied Sciences Irma Kunnari has a PhD in Education, is a principal lecturer, teacher educator, pedagogical developer and researcher at HAMK’s Edu research unit. Irma Kunnari has developed student-centered and innovative competence-based higher education in many national and international contexts and has researched teacher learning and educational change. %& 49 %R http://doi.org/10.22215/timreview/1336 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Seeking 'Strategy' in Business Intelligence Literature: Theorizing BI as part of strategy research %A Yassine Talaoui %A Marko Kohtamäki %A Risto Rajala %K Business intelligence (BI) %K Conceptualization %K definition. %K literature review %K strategy as practice %K strategy content %K strategy process %K strategy realms %X This paper connects the business intelligence (BI) literature with research in strategic management by plotting the existing research strands on BI: environmental scanning, competitive intelligence, executive information systems, and business intelligence, against the strategic dimensions of a) orientation (External vs. Internal), b) focus (Content vs. Process), and c) practice realms. The article accordingly offers a new re-conceptualization of BI as a strategic artifact across four strategic clusters: BI as a system, BI as a planned process, BI as a product, and BI as a decisional paradigm. This conceptual article contributes to the literature by integrating disparate views on BI and placing them within the content, process, and practice streams of strategy research. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P ?? %8 09/2020 %G eng %U timreview.ca/article/1387 %N 9 %1 University of Vaasa Yassine Talaoui is a researcher at the School of Management at the University of Vaasa, where he teaches business models and strategy work. His research interests focus on strategy work, practice theory, BI analytics, materiality, and sociomateriality. %2 University of Vaasa Marko Kohtamäki is a Professor of Strategy, director of the "Strategic Business Development" (SBD) research group at the University of Vaasa, and visiting professor at the University of South-Eastern Norway, as well as the Luleå University of Technology. Prof. Kohtamäki takes special interest in digital servitization, organizational change, strategic practices, and business intelligence. %3 Aalto University Risto Rajala is an Associate Professor of Service Engineering and Management at Aalto University, School of Science. His research focuses on the digitalization of operations and services, the transformation of technology-based business, and the management of complex product-service systems. %& ?? %R http://doi.org/10.22215/timreview/1387 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Selling Data-Based Value in Business-to-Business Markets %A Tuija Rantala %A Tiina Apilo %A Katariina Palomäki %A Katri Valkokari %K B2B sales %K big data %K business-to-business sales %K data-based value %K digital solutions %K value sales %X The purpose of this paper is to study what aspects a sales function needs to consider when selling new data-based value in business-to-business (B2B) markets. The paper combines literature on the business-to-business sales process with data-based value. The study includes altogether 29 qualitative interviews from eight companies, representing seller companies at different stages in big data utilization. In addition, the study includes customer perspectives with six interviews from four customer companies. As a result, selling new data-based value is studied from several perspectives. First, we evaluate the impacts of the generated new data-based value from the seller and the market perspective. Secondly, we study what sales representatives need to understand, both from the customer’s perspective, and in relation to data and digital solutions during the sales process. Thirdly, on the customer side, we explore the roles of “digitalist” and old-school buyers, and their effect on the sales process. Our research findings highlight the crucial understanding of customer business and knowledge about real-time data management, digital twins, and artificial intelligence (AI) when selling data-based solutions that create real-time data, recommendations, and value for a customer’s business. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 45-53 %8 01/2020 %G eng %U timreview.ca/article/1313 %N 1 %1 VTT Technical Research Centre of Finland Tuija Rantala, M.Sc. (Tech.) works as Senior Scientist at the VTT Business, Innovation and Foresight research area. For several years, she has managed and worked in innovation and risk management projects with the B2B industry. She has applied and developed qualitative risk and opportunity management methods for different contexts. Her main research interests are related to new business creation, innovation management, open innovation, and risk management. Lately, she has studied the Internet of Things (IoT), social media, Mergers and Acquisitions (M&A), and intellectual property (IP) as enablers for new business and challenges they will pose to B2B companies. %2 VTT Technical Research Centre of Finland Dr. Tiina Apilo is a Senior Scientist at the VTT Technical Research Centre of Finland. She joined VTT in 1994 where she has gained broad experience on corporate renewal and service business acceleration. She obtained her doctoral degree from the Lappeenranta University of Technology in 2010. The title of her dissertation was "A model for corporate renewal: requirements for innovation management". Her recent research interests have focused on AI as a booster of service business, innovation ecosystems, and future ecosystemic business. %3 VTT Research Centre of Finland Katariina Palomäki has a M.Sc. (Tech.) degree in Industrial Management and Engineering and a BA (Hons) degree in Business and Management. She has worked as a research scientist at VTT Technical Research Centre of Finland since 2010. Katariina has worked in both commercial and research projects in national and international contexts. In the area of business development and research, the key topics she has dealt with during the last few years include business model development, service business development, management of business networks, and the perspectives of sustainability and circular business. %4 VTT Research Centre of Finland Katri Valkokari is a Research Manager working in the business, innovation, and foresight research area at VTT Technical Research Centre of Finland. She has over 15 years of experience in both research and practical development work on business networks, ecosystems, and networked business operations. She has, for example, held the post of programme manager in the large FIMECC (GP4V) and DIMECC (REBUS) research programmes, and worked for many industrial companies, large and small. Katri has published several articles, managerial guidebooks and other publications related to collaboration models, innovation, and knowledge management as well as sustainability. When it comes to ecosystems and networks, Valkokari believes versatility is the key to creating true impact. When networks are formed openly, they can be a powerful tool for solving many of society’s problems. %& 45 %R http://doi.org/10.22215/timreview/1313 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T What impedes the success of late mover IT clusters despite economically favorable environments? A case study of an Indian IT cluster %A Harini Mittal %A Punit Saurabh %A Devang Rohit %A Kathak Mehta %K Gujarat State %K Indian IT industry %K IT clusters %K Knowledge Innovation clusters %K technology %X The Information Technology (IT) industry in India, is one of the major contributors to the country’s growth story. It is organized in a few strong and dominant clusters across the country. Recent research focuses on the emergence, growth and success of the seven big IT clusters that account for 96.55% of total software exports from the country. Unlike the six successful late mover clusters, there are several other late mover IT clusters that have not experienced similar growth. Why do some of the late mover IT clusters in India succeed while others fail to take off despite favorable economic conditions? This paper applies a case study method to answer this research question by examining a single cluster, using both primary and secondary data. The paper concludes with a new framework to explain how an IT cluster lacks the motivation to succeed when it has to gain traction alongside the competing dynamics of traditional businesses. We find this to be the case more so when traditional businesses are thriving and growing. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 54-67 %8 01/2020 %G eng %U timreview.ca/article/1321 %N 1 %1 Bronx Community College, City University of New York Dr. Harini Mittal is a highly experienced educator with expertise in curriculum development and college instruction and is passionate about student advocacy. She has been actively involved in various activities, initiatives, teaching, mentoring, and research in the field of finance, innovation and entrepreneurship. She has also authored/co-authored and edited books and journal articles. She received her Ph.D. in Management, from the Institute of Management, Nirma University, Ahmedabad. She is currently working at Bronx Community College, City University of New York (BCC-CUNY) as an Assistant Professor in the Business and Information Systems Department. Dr. Mittal is a founding board member and treasurer of Emblaze Academy, a charter school located at South Bronx. She is also a consulting country specialist with Aperian Global. %2 Nirma University Dr. Punit holds a doctorate in Innovation Management from IIT-Kharagpur. He is presently serving Nirma University with the Institute of Management in the capacity of Assistant Professor. He has been a Research fellow of DSIR-TePP (Department of Scientific and Industrial Research) and has handled key innovation funding and commercialization programs. His area of teaching and research includes entrepreneurship development, Innovation management, family business practices, women entrepreneurship development, entrepreneurship and innovation ecosystem setups etc. He has contributed to setting up research academic and practice-based entrepreneurship ecosystems at several institutions. He publishes and reviews in several journals while contributing articles on strategic and geopolitical affairs for US Naval Institute defense news, and shares his opinion in Nikkei Asian Review. %3 CEPT University Devang Rohit is a senior SAP professional and team leader. He is passionate about IT entrepreneurship and ERP applications. He received his MBA in Project Management from CEPT University and B.E in computer engineering from L.D. College of Engineering, Gujarat University. %4 Nirma University Kathak Mehta is an experienced Founder with a demonstrated history of working in Technology Commercialization. She is skilled in Innovation Management, Technology Management, Technology Commercialization, Business Development, and Entrepreneurship. She completed her Doctor of Philosophy (Ph.D.) focused in Strategy and Entrepreneurship from Institute of Management, Nirma University. %& 54 %R http://doi.org/10.22215/timreview/1321 %0 Map %D 2019 %T Connected Health Innovation: Data Access Challenges in the Interface of AI Companies and Hospitals %A Laura Kemppainen %A Minna Pikkarainen %A Pia Hurmelinna-Laukkanen %A Jarmo Reponen %K artificial intelligence %K connected health %K Data access %K data management %K governance %K information mobility %K innovation %K orchestration %K patient- centered %X The purpose of this paper is to explore the challenges and potential solutions regarding data access for innovation in the realm of connected health. Theoretically, our study combines insights from data management and innovation network orchestration studies, taking thereby a new approach into issues that have emerged in these research streams. Empirically, we study these issues in the context of a development endeavor involving an AI-driven surgery journey solution in collaboration with hospitals and companies. Our study indicates that the challenges and solutions in data access can be categorised according to the level where they emerge: individual, organisational, and institutional. Depending on the level, the challenges require solutions to be searched from different categories. While solutions are generally still scarce, organizational level solutions seem The purpose of this paper is to explore the challenges and potential solutions regarding data access for innovation in the realm of connected health. Theoretically, our study combines insights from data management and innovation network orchestration studies, taking thereby a new approach into issues that have emerged in these research streams. Empirically, we study these issues in the context of a development endeavor involving an AI-driven surgery journey solution in collaboration with hospitals and companies. Our study indicates that the challenges and solutions in data access can be categorised according to the level where they emerge: individual, organisational, and institutional. Depending on the level, the challenges require solutions to be searched from different categories. While solutions are generally still scarce, organizational level solutions seem to hold wide-ranging potential in addressing many challenges. By discussing these dynamics, this paper provides new knowledge for academics and practitioners on the challenges and solutions for data access and management in networked contexts. The greatest challenges among healthcare providers and health technology companies lay on uncertainties and interpretations concerning regulation, data strategy, and guidelines. Creating guidelines for data use and access in a hospital can be a first step to creating connected health innovations in collaboration with AI companies. For their part, these companies need to put effort into gaining in-depth knowledge and understanding of the processes and standards in healthcare context. Our paper is one of the first to combine data management and innovation network orchestration literatures, and to provide empirical evidence on data access related issues in this setting.to hold wide-ranging potential in addressing many challenges. By discussing these dynamics, this paper provides new knowledge for academics and practitioners on the challenges and solutions for data access and management in networked contexts. The greatest challenges among healthcare providers and health technology companies lay on uncertainties and interpretations concerning regulation, data strategy, and guidelines. Creating guidelines for data use and access in a hospital can be a first step to creating connected health innovations in collaboration with AI companies. For their part, these companies need to put effort into gaining in-depth knowledge and understanding of the processes and standards in healthcare context. Our paper is one of the first to combine data management and innovation network orchestration literatures, and to provide empirical evidence on data access related issues in this setting. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 43-55 %8 12/2019 %G eng %U timreview.ca/article/1291 %N 12 %1 University of Oulu M.Sc. Laura Kemppainen is a Doctoral Candidate at Martti Ahtisaari Institute of Global Business and Economics at the AACSB accredited Oulu Business School, Finland. She holds a M.Sc. in Marketing from Oulu Business School. Laura's research interests include platform business models, human-centered personal data management, digital innovations and value creation. In her doctoral dissertation, the aim is to build understanding about the creation, capture and co-creation of value in the emerging data- and platform-driven ecosystems through the lens of service-dominant logic of marketing. %2 VTT Technical Research Centre & University of Oulu Minna Pikkarainen, is a joint Connected Health professor of VTT Technical Research Centre of Finland and University of Oulu / Oulu Business School, Martti Ahtisaari Institute and Faculty of Medicine. As a professor of connected health Minna is doing on multidisciplinary research on innovation management, service networks and business models in the context of connected health service co-creation. Professor Pikkarainen has extensive record of external funding, her research has been published large amount of journal and conference papers e.g. in the field of innovation management, software engineering and information systems. During 2006-2012 Professor Minna Pikkarainen has been working as a researcher in Lero, the Irish software engineering research centre, researcher in Sirris, collective “centre of the Belgian technological industry” and business developer in Institute Mines Telecom, Paris and EIT (European Innovation Technology) network in Paris and Helsinki. Her key focus areas as a business developer has been in healthcare organizations. Previously, Minna’s research has been focused on the areas of agile development, software innovation and variability management. %3 University of Oulu Dr. Pia Hurmelinna is a Professor of Marketing, especially International Business at the Oulu Business School, University of Oulu, and an Adjunct Professor (Knowledge Management) at the Lappeenranta University of Technology, School of Business and Management. She has published over 70 refereed articles in journals such as Journal of Product Innovation Management, Industrial and Corporate Change, Industrial Marketing Management, International Business Review, R&D Management, and Technovation. She has contributed to book chapters, over 160 conference papers, and other scientific and managerial publications. She is a member of editorial boards of, e.g., Industrial Marketing Management and Journal of Innovation Management. She also has been serving as a quest editor and a reviewer for many journals and conferences. Most of her research has involved innovation management and appropriability issues, including examination of different knowledge protection and value capturing mechanisms. The research covers varying contexts like internationalization and inter-organizational collaboration. %4 University of Oulu Jarmo Reponen, MD, PhD, Radiologist and Professor of Practice in Health Information Systems at Research Group of Medical Imaging, Physics and Technology (MIPT), Faculty of Medicine, University of Oulu, Finland. He has more than 30 years of experience in implementing and teaching the usage of digital systems in health care environment. His current research focus is on assessment of hospital information systems from a clinical perspective, including studies of user experience, decision support systems and artificial intelligence. %& 43 %R http://doi.org/10.22215/timreview/1291 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Editorial: Living Labs (March 2019) %A Chris McPhee %A Anna Ståhlbröst %A Abdolrasoul Habibipour %A Mari Runardotter %A Diana Chronéer %K accelerators %K business models %K frameworks %K innovation %K living labs %K Open innovation %K stakeholders %K sustainability %K tools %K UN Sustainable Development Goals %K urban living labs %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 3-5 %8 03/2019 %G eng %U https://timreview.ca/article/1220 %N 3 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Luleå University of Technology Anna Ståhlbröst is the Chair Professor in Information Systems at Luleå University of Technology, Sweden. Her research interests focus on the possibilities and challenges with the ongoing digital transformation for people, organizations, and society. In particular, she is interested in the citizen perspective when digital service innovations are developed within the context of urban living labs for smart cities and regions. Her research is related to different application areas such as smart cities and regions, crowdsourcing, everyday use, and online privacy. Her research has been published in several international journals, conference proceedings, and books. %3 Luleå University of Technology Abdolrasoul Habibipour is a PhD student in Information Systems at Luleå University of Technology in Sweden and is a User Engagement Expert at Botnia Living Lab, Sweden. His research focuses on user engagement in living lab context, with a particular emphasis on users’ motivations and needs. Abdolrasoul has experience teaching and supervising students at the undergraduate and postgraduate level and also serves as a reviewer in various international conferences and scientific journals. He has been involved in international innovation and research projects such as Privacy Flag and USEMP projects and is currently working in UNaLab and U4IoT projects, all of which are financed by the European Commission. %4 Luleå University of Technology Mari Runardotter is a PhD in Social Informatics from the Luleå University of Technology. Since 2009 she has been working as Senior Lecturer, at the division Computer Science, at Luleå University of Technology. Her research focuses on social, societal and organizational effects of IT, primarily in the area of e-government and e-governance. She is also interested in issues related to availability and accessibility of cultural heritage materials. In her research Runardotter uses theories and methods that emphasize social, societal, cultural, organizational and gender aspects in the interaction between humans and information systems. %# Luleå University of Technology Diana Chronéer is an Associate Professor in the Information Systems department at Luleå University of Technology in Sweden. She teaches organizational development through IT and sustainable business models from a digital perspective. Her main research interests are in the areas of digital service innovation, business model development, information logistics, and project management. %R http://doi.org/10.22215/timreview/1220 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Elon Musk and SpaceX: A Case Study of Entrepreneuring as Emancipation %A Steven Muegge %A Ewan Reid %K Elon Musk, %X Elon Musk and SpaceX are central to the profound change underway in the space industry, opening up the sector to entrepreneurship and innovation by non-traditional new entrants. We employ the emancipation perspective on entrepreneuring as a theoretical lens to describe, explain, and interpret the entrepreneuring activities of Musk to launch and grow SpaceX. Applying an event study approach combining case methods and process theory methods on publicly-available sources, we develop six examples of seeking autonomy, seven examples of authoring, and four examples of making declarations—the three core elements of the emancipation perspective. Our work contributes to the theory and practice of innovation by adding to the corpus of descriptive case studies that examine entrepreneuring as an emancipatory process. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 18-29 %8 08/2019 %G eng %U https://timreview.ca/article/1258 %N 8 %1

Carleton University

Steven Muegge is an Associate Professor of Entrepreneurship at Carleton University in Ottawa, Canada. Dr. Muegge leads an active research program in technology entrepreneurship within the Technology Innovation Management (TIM) program. His research, teaching, and community service interests include platforms, communities, and business ecosystems, and the business models of technology entrepreneurs, especially in early-stage product-market spaces. Dr. Muegge holds a Bachelor of Engineering degree in Engineering Physics from McMaster University, a Master of Engineering degree in Telecommunications Technology Management from Carleton University, and a Ph.D. in Management from Carleton University.

%2

Mission Control Space Services

Ewan Reid is President and CEO of Mission Control Space Services, a space exploration and robotics company with a focus on mission operations, onboard autonomy, and artificial intelligence. Prior to founding Mission Control, Ewan worked at a major Canadian space company as a systems designer and project manager. He has been a subsystem design lead on three rover prototypes for the Canadian Space Agency, a systems and electrical designer and operations engineer on the Space Shuttle Program, and a mission controller for ten Space Shuttle missions at NASA. Ewan has degrees in Electrical Engineering and Economics from Queen’s University and a Master’s degree in Technology Innovation Management from Carleton University.

%R http://doi.org/10.22215/timreview/1258 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Escaping the ‘Faster Horses’ Trap: Bridging Strategic Foresight and Design-Based Innovation %A Adam Gordon %A Rene Rohrbeck %A Jan Schwarz %K design thinking, %X Design thinking is inherently and invariably oriented towards the future in that all design is for products, services or events that will exist in the future, and be used by people in the future. This creates an overlap between the domains of design thinking and strategic foresight. A small but significant literature has grown up in the strategic foresight field as to how design thinking may be used to improve its processes. This paper considers the other side of the relationship: how methods from the strategic foresight field may advance design thinking, improving insight into the needs and preferences of users of tomorrow, including how contextual change may suddenly and fundamentally reshape these. A side-by-side comparison of representative models from each field is presented, and it is shown how these may be assembled together to create a foresight-informed design thinking process. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 30-42 %8 08/2019 %G eng %U https://timreview.ca/article/1259 %N 8 %1

Aarhus University

Adam Gordon is Associate Professor at Aarhus University School of Business and Social Sciences, Denmark, and leader of its Strategic Foresight Research Network. He is the author of Future Savvy, American Management Association Press, and posts on future strategy in the management press at forbes.com/leadership. He is on the editorial board of Futures and Foresight Science, and co-editor of a special foresight and innovation issue of IEEE Transactions on Engineering Management.

%2

EDHEC

René Rohrbeck is Professor of Strategy and Continuous Innovation at EDHEC, France. He is author of Corporate Foresight: Towards a Maturity Model for Future Orientation of a Firm, Physica-Verlag. His editorial record includes being the managing editor of the special issue on Corporate Foresight for Technological Forecasting & Social Change. He is on the editorial board of Futures and Foresight Science, and co-editor of a special foresight and innovation issue of IEEE Transactions on Engineering Management.

%3

Reutlingen University

Jan Oliver Schwarz is Professor of Strategic Management at ESB Business School, Reutlingen University, Germany. He is a researcher and advisor on corporate foresight processes, strategy development, and business wargaming, and is co-author of Business Wargaming: Securing Corporate Value, Routledge.

%R http://doi.org/10.22215/timreview/1259 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Innovation Management in Living Lab Projects: The Innovatrix Framework %A Dimitri Schuurman %A Aron-Levi Herregodts %A Annabel Georges %A Olivier Rits %K assumption %K business modelling %K Innovation management %K living labs %K testing %K user research %K validation %X Despite living labs being described as “orchestrators” and innovation intermediaries, there is scant literature providing concrete guidelines and tools for living lab practitioners on the topic of project-related innovation management. To address this need, we propose Innovatrix, an innovation management framework built upon existing business model and innovation management tools and frameworks and iterated based on practical experience in living lab projects. In this article, we illustrate the added value of the proposed framework through three practical case studies that lead to three propositions regarding innovation management in living lab projects. First, Innovatrix helps to scope the user involvement activities, which leads to greater efficiency and faster decision making. Second, Innovatrix forces the project owner to focus on a limited number of customer segments, which increases the speed of learning as the scarce entrepreneurial resources are dedicated to a limited number of segments. Third, Innovatrix allows practitioners to capture the iterations and pivots that were made during an innovation project, which helps to link specific outcomes with certain living lab activities. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 63-73 %8 03/2019 %G eng %U https://timreview.ca/article/1225 %N 3 %1 imec.livinglabs Dimitri Schuurman is the Team Lead of the Business model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. %2 imec.livinglabs Aron-Levi Herregodts is an Innovation Manager at imec.livinglabs. He holds Master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). He is the imec.livinglabs product owner of Innovatrix and applies this methodological approach on a day-to-day basis to a wide-variety of innovation projects. %3 imec.livinglabs Annabel Georges is an Innovation Manager at imec.livinglabs. Within this “living-lab-as-a-service” she conducts user research to structurally support innovation development for SMEs. Next to this, she is also involved in several smart city projects. Her main research topics are drop-out and user engagement within field tests and working on the processes of current living lab practices. Annabel holds a Master’s degree in Communication Sciences with a specialization in New Media and Society from Ghent University. %4 imec.livinglabs Olivier Rits is Program Manager at imec.livinglabs. He holds a Master’s degree in Applied Physics (Engineering) from Ghent University in Belgium. Previously, Olivier worked as a business developer for Alcatel-Lucent, where he was involved with many different technologies, and for the research group SMIT, where he was responsible for the business modelling practice in the context of SME living lab innovation projects. %R http://doi.org/10.22215/timreview/1225 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Leveraging AI-based Decision Support for Opportunity Analysis %A Wolfgang Groher %A Friedrich-Wilhelm Rademacher %A André Csillaghy %K front-end of innovation; environmental scanning; information processing; opportunity; innovation search field; information retrieval; artificial intelligence; decision-making; latent semantic indexing; design-science %X The dynamics and speed of change in corporate environments have increased. At the front-end of innovation, firms are challenged to evaluate growing amounts of information within shorter time frames in order to stay competitive. Either they spend significant time on structured data analysis, at the risk of delayed market launch, or they follow their intuition, at the risk of not meeting market trends. Both scenarios constitute a significant risk for a firm’s continued existence. Motivated by this, a conceptual model is presented in this paper that aims at remediating these risks. Grounded on design science methodology, it concentrates on previous assessments of innovation search fields. These innovation search fields assist in environmental scanning and lay the foundation for deciding which opportunities to pursue. The model applies a novel AI-based approach, which draws on natural language processing and information retrieval. To provide decision support, the approach includes market-, technology-, and firm-related criteria. This allows us to replace intuitive decision-making by fact-based considerations. In addition, an often-iterative approach for environmental scanning is replaced by a more straightforward process. Early testing of the conceptual model has shown results of increased quality and speed of decision-making. Further testing and feedback is still required to enhance and calibrate the AI-functionality. Applied in business environments, the approach can contribute to remediate fuzziness in early front-end activities, thus helping direct innovation managers to “do the right things”. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 29-35 %8 12/2019 %G eng %U timreview.ca/article/1289 %N 12 %1 University of Applied Sciences, St. Gallen Wolfgang Groher holds a position as lecturer and researcher for business informatics at the University of Applied Sciences St. Gallen, Switzerland. His primary research interest lies in the front-end of innovation and supporting it with data science-based approaches. This includes the topic of identifying weak signals for strategic foresight. He holds a diploma as business engineer from the University of Karlsruhe and has many years of international industry experience in IT-, SCM- and consulting positions at Siemens. Within the Swiss association VNL for logistics professionals he is heading the expert group for logistics innovation. %2 University of Applied Sciences FHNW Friedrich-W. Rademacher is a lecturer and professor for production and logistics systems at the University of Applied Sciences FHNW Northwestern Switzerland in Windisch, Switzerland. His scientific focus lies on innovation of logistics processes. He was awarded a PhD at the TU Dortmund and holds an engineering diploma from the Ruhr University Bochum. He has extensive industrial experience as a managing director in the telecommunications and public transport sectors. %3 University of Applied Sciences FHNW André Csillaghy is the head of the Institute for Data Science at the University of Applied Sciences FHNW Northwestern Switzerland. He has been working on data systems from diverse origins for the last two decades. His primary interests are data pipelines, machine learning, and applications on very large data sets. He graduated in Computer Science at ETH Zurich, moved to the University of California, Berkeley, before joining the faculty at FHNW. %& 29 %R http://doi.org/10.22215/timreview/1289 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Navigating Boundaries in Additive Manufacturing through Action Research %A Katharina Ruckstuhl %A Rafaela C. C. Rabello %A Sally Davenport %K action research %K critical orientation %K innovation %K science %K SfTI %K transformative praxis %X Action research – both as praxis but also from a critical orientation – can elaborate modes of action, identifying the borders and margins that act as both the productive spaces for collaboration as well as the fuzzy areas that require reflection and clarification. In this exploratory case study, action research is used to follow an additive manufacturing project team in real time as it navigates fuzzy areas to integrate knowledge to produce commercializable science innovation in one of New Zealand’s National Science Challenges (NSC): Science for Technological Innovation – Kia Kotahi Mai: Te Ao Pūtaiao me Te Ao Hangarau (SfTI). Through action research as praxis and as critical orientation, we have identified key mechanisms in interdisciplinary and transdisciplinary research for commercialization, particularly in the context of New Zealand’s indigenous Māori people. Our preliminary analysis indicates that an explicit understanding of the fuzzy spaces can help teams find creative and collaborative means to navigate the productive but challenging “interstices of disciplines” (Mengis et al., 2018) to produce science innovation and discoveries and to galvanize relationships with industry and Māori participants. The findings also indicate that action research can promote structural, relational, and knowledge changes within teams, helping them solve complex problems in real time. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 7-16 %8 04/2019 %G eng %U https://timreview.ca/article/1229 %N 4 %1 University of Otago Katharina Ruckstuhl is an Associate Dean at the Otago Business School, University of Otago, New Zealand. She also holds a PhD from Otago. Dr Ruckstuhl co-leads the “Building New Zealand’s Innovation Capacity” social science research of the National Science Challenge, Science for Technological Innovation. She is also the Vision Mātauranga (Māori knowledge) leader, a “Theme” that crosses all of the Challenge’s research activities. She has published in the areas of: Māori language; resource extraction in Māori territories; Māori entrepreneurship in SMEs; Indigenous science and technology; and Indigenous knowledge. %2 University of Otago Rafaela C. C. Rabello holds a PhD in Social Investment in the oil and gas sector and a Master’s degree in Education, awarded with distinction by the University of Otago, New Zealand. Rafaela also holds a BA in Psychology from the University Center of Brasilia, Brazil. Rafaela has worked within the fields of corporate social responsibility – in the oil and gas sector – and education for more than 10 years. She has published in the areas of: corporate social responsibility; social investment in the oil and gas sector; higher education and good teaching and effective learning methodologies in higher education. %3 Victoria University of Wellington Sally Davenport is a Professor of Management at Victoria University of Wellington, New Zealand. Sally is the Director of the New Zealand National Science Challenge “Science for Technological Innovation” (SfTI). Sally’s academic life began as a research chemist, but she now has research interests covering the commercialization of scientific research, entrepreneurship and the growth of high-tech firms, innovation strategy, and policy. Sally has previously led major research projects on competitive advantage in New Zealand firms, into organizations, and networks in biotechnology. Sally is a Commissioner with the New Zealand Productivity Commission and is also an Adjunct Professor in the College of Business and Economics at the Australian National University, a Fellow of the International Society for Professional Innovation Management, and a member of Global Women. In 2018, she was made a Member of the New Zealand Order of Merit for her services to science. %R http://doi.org/10.22215/timreview/1229 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Towards a Smart City Concept in Small Cities %A Heikki Ruohomaa %A Vesa Salminen %A Iivari Kunttu %X The smart city concept brings together technology, government and different layers of society, utilizing technological enablers, such as the internet of things (IoT) and artificial intelligence (AI). These enablers, in turn, facilitate development of various aspects of the smart city including, e.g., transportation, governance, education, safety and communications. However, the transition towards smarter cities involves not only technological development but also the changing and evolving roles of citizens, service providers and city authorities. In this transition, the key issue is creating and growing roles of collaboration, participation and coordination. Whereas mainstream research focuses on smart city transformation in big cities, aspects of this transformation in the context of small cities has been a widely neglected topic. This paper presents three cases of smart city development in small cities in Finland, each concentrating on a different aspect of smart city development. The cases reveal how a relatively small-sized city may take remarkable steps in smart city development by selecting a specific theme on which to build smart city activities. These examples also emphasize the critical role of public sector actors, showing that the public sector has a key role in creating the foundations for fruitful ecosystem-based development work. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 5-14 %8 09/2019 %G eng %U https://timreview.ca/article/1264 %N 9 %1
Häme University of Applied Science
Mr. Heikki Ruohomaa is currently as research manager in the HAMK Smart Research Centre at Häme University of Applied Science. He is involved with various research activities, education and industrial implementation. His areas of expertise include ecosystem-based development, circular economy and Industry 4.0. He has also worked actively for regional development.
%2
Häme University of Applied Science
Dr. Vesa Salminen is currently acting as research director in the HAMK Smart Research Centre at Häme University of Applied Sciences. He is involved with various research activities, education and industrial implementation. His areas of expertise include innovation leadership, the data-to-service process, industrial service business, competence management and strategic management of business transitions. He previously worked as industrial professor at Lappeenranta University of Technology and spent two years as senior research scientist at the Massachusetts Institute of Technology, MIT, Boston. He has over 25 years’ industrial experience, which includes being managing director of Spiral Business Services Corp., technology expert at Technology Industries of Finland, and marketing/sales/project expert at Valmet Corp. Salminen has published over 200 refereed journal articles, book chapters and conference articles, e.g., through Springer Publishing, Elsevier Publishing, Intech Media, IEEE Publishing, ASME Publishing, IST Publishing and IGI Global Publishing.
%3

Häme University of Applied Science

Dr. Iivari Kunttu holds a PhD degree in Information Technology from the Tampere University of Technology (TUT, 2005), and a PhD degree in Economics (management) from the University of Vaasa, Finland (2017). Currently he acts as Principal Research Scientist in Häme University of Applied Sciences. In 2012-2017, he held an Assistant Professor position in Department of Management at the University of Vaasa. He has also held several R&D Manager and R&D process development specialist positions in the Nokia Corporation, and project manager positions in TUT. His current research interests include R&D and innovation management, data analysis, business development, as well as digital services. His works have been published in such international journals as Pattern Recognition Letters, Machine Vision Applications, Optical Engineering, Journal of Telemedicine and Telecare, Annals of Long-term Care, Technovation, Industry and Innovation, and Technology Innovation Management Review.

%& 5 %R http://doi.org/10.22215/timreview/1264 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Women Managers and Entrepreneurs and Digitalization: On the Verge of a New Era or a Nervous Breakdown? %A Mervi Rajahonka %A Kaija Villman %K domestication %K family %K ICT %K technology %K wellbeing %K women %K work %X The purpose of this article is to examine how female managers and entrepreneurs are employing digital technologies in their working and private lives and what they think about digitalization. The material for the study was gathered through interviews with women in South Savo, Finland. The article builds on the theory of technology domestication, emphasizing the role of users in making a technology usable in their everyday contexts. The findings show that women experience challenges but also gain clear benefits when employing digital technologies. Among the challenges is that women are traditionally rather reserved when it comes to applying technology. Among the benefits is the practice-oriented stance of women towards digital technologies. Moreover, the rise of digital social media and its increasing importance in the working and business environments could make it easier for women to manage both work- and family-related communication. This may improve their wellbeing at work and help women towards equality at work. However, they need support in finding their digitalized career paths. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 14-24 %8 06/2019 %G eng %U https://timreview.ca/article/1246 %N 6 %1 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC) at South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %2 South-Eastern Finland University of Applied Sciences XAMK Kaija Villman, MMus in Arts Management, works as a Project Manager at the Small Business Center (SBC) at South-Eastern Finland University of Applied Sciences XAMK, Finland. She has been working at SBC for about 8 years, participating in numerous national and international EU-funded projects in the fields of creative industries, service development, and digitalization. She is experienced in coordinating interdisciplinary projects, workshops, and training and she acted as the Project Manager for the DigiJoko - Digitalisation, women and management project. %R http://doi.org/10.22215/timreview/1246 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Patterns of Frugal Innovation in Healthcare %A Hareem Arshad %A Marija Radić %A Dubravko Radić %K developing economies %K emerging economies %K frugal innovation %K global health %K healthcare %X Frugal innovations have the potential to offer simple and cost-effective solutions to the healthcare challenges of the world. However, despite the potential for frugal innovations in healthcare, this context has been rarely studied. The objective of this article is to shed some light on patterns of frugal innovations in healthcare and thereby contribute to the literature. With this aim, we conducted a comprehensive literature review and searched for innovations that were labelled as frugal and were related to healthcare. This led us to a sample of 50 frugal innovations in the healthcare sector. For each of the 50 selected examples, we examined various characteristics of the innovation, such as the country of origin, first launch market, type of innovator, type of innovation, type of care, and geographic diffusion. Our findings show that most of the frugal innovations originated in the United States, followed by India. The most frequent first launch market was India. In terms of types of innovators, academia seemed to be the strongest driver. Most frugal innovations are product innovations in the fields of neonatology and general practice. In this article, we expand on these findings and examine the relationships between individual variables to reveal further insights. Finally, we offer conclusions, an outlook for frugal innovation in the healthcare sector, and future research questions. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 28-37 %8 04/2018 %G eng %U http://timreview.ca/article/1150 %N 4 %1 Leipzig University Hareem Arshad is a PhD student at Leipzig University in Germany. She graduated in 2013 with a Master’s degree in Business Administration from the Air University in Pakistan. She gained her first professional experience as a guest lecturer at Air University and has been affiliated with the Fraunhofer Center for International Management and Knowledge Economy IMW in Leipzig since 2016. Her research focuses on the areas of service innovation, diffusion of innovation, and frugal innovation in healthcare. %2 Fraunhofer Center for International Management and Knowledge Economy Marija Radić heads the Price and Service Management Group at the Fraunhofer Center for International Management and Knowledge Economy IMW in Leipzig, Germany, and is Deputy Head of the Department for Corporate Development in International Markets. She studied International Economics at the Universities of Tübingen in Germany and Chicago in the United States, and she earned her doctorate at the University of Dortmund in Germany. Prior to joining Fraunhofer IMW, Marija worked as a senior consultant at a renowned international management consultancy in Germany and the United States. As part of this activity, she advised customers from the fields of industry and technology, life sciences, and financial services on pricing, marketing, sales, and strategic issues on a national and international level. In her current role, her research focuses on marketing and strategy aspects of healthcare innovation. %3 Leipzig University Dubravko Radić holds the Chair of Service Management at Leipzig University, Germany, and is Deputy Head of Price and Service Management at the Fraunhofer Center for International Management and Knowledge Economy IMW. He completed his doctorate at the Department of Statistics and Econometrics at the University of Frankfurt, Germany. For his dissertation on innovation activities of German companies, he was awarded the Gerhard Fuerst Prize of the Federal Statistical Office. After researching at the Graduate School of Management at the University of California, Davis, and Harvard Business School, he completed his habilitation in 2009 on the topic of pricing policy in services at the Bergische Universität Wuppertal (Germany). His research interests include application of empirical methods to business issues, service management issues, and service pricing. %R http://doi.org/10.22215/timreview/1150 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Q&A. Innovation and Entrepreneurial Ecosystem Research: Where Are We Now and How Do We Move Forward? %A Paavo Ritala %A Robin Gustafsson %K approaches %K business ecosystem %K entrepreneurial ecosystem %K innovation ecosystem %K methods %K research %K theoretical foundations %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 52-57 %8 07/2018 %G eng %U http://timreview.ca/article/1171 %N 7 %1 Lappeenranta University of Technology Paavo Ritala, D.Sc. (Econ. & Bus. Adm.) is a Professor of Strategy and Innovation at the School of Business and Management at Lappeenranta University of Technology (LUT), Finland. He is interested in questions and themes around organizing heterogeneous systems and networks, where different actors and institutions co-evolve, collaborate, and compete. In particular, his research has focused on the topics of value creation and appropriation, innovation, networks and ecosystems, coopetition, business models, and sustainable value creation. His research has been published in journals such as Research Policy, Journal of Product Innovation Management, Industrial and Corporate Change, and Technological Forecasting & Social Change. He is also closely involved with business practice over these topics through company-funded research projects, executive and professional education programs, and in speaker and advisory roles. Prof. Ritala currently serves as an Associate Editor of R&D Management. %2 Aalto University Robin Gustafsson is Department Vice-Head for Research and Associate Professor of Strategic Management at Department of Industrial Engineering and Management, Aalto University, Finland. His research focuses on strategy and organization in industry and market disruptions (especially technology-induced disruptions). His research and teaching are increasingly focused on how digital is disrupting existing industries and markets, successful digital platform strategies, new sources of competitive advantage arising from digitalization, open digital platforms, and multi-sided platforms, and corporate digital strategies. His research has been published in journals such as Academy of Management Journal, Research Policy, and Technological Forecasting & Social Change. %R http://doi.org/10.22215/timreview/1171 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Science Is Indispensable to Frugal Innovations %A Balkrishna C. Rao %K factor of frugality %K factor of safety %K frugal innovation %K research %K sustainable development %X In recent years, frugal innovations have become widely popular due to their no-frills nature that entails lower costs. However, most of the frugal innovations, at least at the grassroots level, are makeshift contraptions, made from indigenous ingenuity, that achieve their goals under constraints on various resources but may suffer from limited lifespans due to premature failure. Consequently, it is imperative that sound scientific principles not be overlooked or haphazardly applied in realizing these innovations, irrespective of their grassroots or sophisticated nature. This article therefore argues for the need to use science, sometimes at the cutting edge, to realize grassroots and advanced frugal innovations that are not prone to failure under various working conditions. In so doing, this work advocates the use of classical and new design methodologies that are rooted in science to save resources and, hence lower costs, while aiming for robust functionality of frugal products. In particular, a frugal design approach using a modern version of the safety factor called the “factor of frugality” has been propounded to effectively create any type of frugal innovation from scratch. By combining the ingenuity of the resourceful creators of frugal innovations with a scientific approach that aims to make the resulting products “fail proof”, such innovations may better contribute value to business and benefits to society. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 49-56 %8 04/2018 %G eng %U http://timreview.ca/article/1152 %N 4 %1 Indian Institute of Technology Madras Balkrishna C. Rao is an Associate Professor in the Department of Engineering Design at the Indian Institute of Technology Madras (IITM) in India. As a member of the Sustainable Manufacturing Group at IITM, he conducts research pertaining to sustainable manufacturing, additive manufacturing, and frugal design. Other than the work in manufacturing for automotive and aerospace sectors, his work in frugal innovations has led to the creation of a new type called Advanced Frugal Innovation (AFI) to account for the increasing sophistication seen in these products. He has also developed a frugal approach to design wherein advanced and grassroots frugal products can be built from scratch. Such a frugal design tool can greatly aid sustainable development in designing streamlined products for various sectors while also improving functionality. Among his other contributions, he has also developed a concept for tallying the innovative output of a country through Gross Domestic Innovation (GDI). Professor Rao earned his PhD in Mechanical Engineering with emphasis on manufacturing from Purdue University in the United States. %R http://doi.org/10.22215/timreview/1152 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Strategic Foresight of Future B2B Customer Opportunities through Machine Learning %A Daniel Gentner %A Birgit Stelzer %A Bujar Ramosaj %A Leo Brecht %K action research %K B2B industries %K customer base analysis %K customer foresight %K customer knowledge %K customer profile %K data mining %K machine learning %K strategic foresight %X Within the strategic foresight literature, customer foresight still shows a low capability level. In practice, especially in business-to-business (B2B) industries, analyzing an entire customer base in terms of future customer potential is often done manually. Therefore, we present a single case study based on a quantitative customer-foresight project conducted by a manufacturing company. Along with a common data mining process, we highlight the application of machine learning algorithms on an entire customer database that consists of customer and product-related data. The overall benefit of our research is threefold. The major result is a prioritization of 2,300 worldwide customers according to their predicted technical affinity and suitability for a new machine control sensor. Thus, the company gains market knowledge, which addresses management functions such as product management. Furthermore, we describe the necessary requirements and steps for practitioners who realize a customer-foresight project. Finally, we provide a detailed catalogue of measures suitable for sales in order to approach the identified high-potential customers according to their individual needs and behaviour. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 5-17 %8 10/2018 %G eng %U https://timreview.ca/article/1189 %N 10 %1 Ulm University Daniel Gentner is a Junior Research Fellow at the Institute of Technology and Process Management at Ulm University in Germany. His research focuses on product management in B2B industries and especially on customer analytics methods and applications. Additionally, he works at iTOP.Partners GmbH as consultant and trainer for B2B product management, for example in the Center of Excellence in Global Product Management (CE ProMM). There, he supports the experience and knowledge transfer to practitioners on processes, techniques, roles, responsibilities, and tasks of product management in globally acting German and Swiss B2B companies. Daniel studied Business Administration at Ulm University and the University of Connecticut and holds a Master of Science degree from Ulm University. During his studies, he worked as a Student Research Assistant at Ulm University and as a student trainee in different companies (B2B and B2C). %2 Ulm University Birgit Stelzer is a Senior Research Fellow of the Institute of Technology and Process Management at Ulm University in Germany, where she is also Head of the Department of Didactics. She has a diploma and a PhD in Management Science. She also works as a consultant and trainer for B2B companies on foresight topics, agile project management, and organizational transformation. Her research focuses mainly on foresight issues and business model innovation. She also lectures at several institutions in Europe, including the University of Antwerp and Steinbeis University Berlin. %3 Ulm University Bujar Ramosaj is a PhD Candidate at the Institute of Technology and Process Management at Ulm University in Germany, where he holds a Master’s degree in Business Administration with a focus on Technology Management. His research focuses on the financial evaluation of emerging technologies and the assessment of their potential to gain greater value in technology-related M&A activities. In addition, he works for ITOP.Partners GmbH as a technology management consultant, where he identifies, analyzes, and evaluates technologies and technology strategies. %4 University of Liechtenstein Leo Brecht is a Full Professor of Entrepreneurship and Technology at the University of Liechtenstein, where he researches in innovation, technology, and product management, mainly based on analytics. He joined the University of Liechtenstein in October 2018; previously, he was a Professor at Ulm University, Germany. Leo is the author of several books and the founder of two start-up companies. %R http://doi.org/10.22215/timreview/1189 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T To Internationalize or Not to Internationalize? A Descriptive Study of a Brazilian Startup %A Flavia Luciane Scherer %A Italo Fernando Minello %A Cristiane Krüger %A Andréa Bach Rizzatti %K entrepreneurial %K innovation %K internationalization %K startups %K technology %X This study examines the failed internationalization experience of a Brazilian high-tech startup. The research methodology of the study is descriptive and aims to explore whether this startup should re-internationalize, despite an unsuccessful first experience. Based on interviews with the founders, it was found that the initial internationalization took place in an incipient way, in the heat of the moment. The lack of success with the initial internationalization did not shake the directors of the startup, who aim to return to internationalization, now in a consolidated way and counting on the advice of an investor. Despite its bitter first experience, should the startup try again? Through an analysis of the lessons learned from the startup’s initial failure and insights from its consideration of a possible second attempt, this study contributes to the literature on competitiveness, internationalization, and international entrepreneurship. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 38-46 %8 03/2018 %G eng %U http://timreview.ca/article/1145 %N 3 %1 Federal University of Santa Maria Flavia Luciane Scherer is an Associate Professor in the Graduate Program in Administration at the Federal University of Santa Maria in southern Brazil. She received her doctorate in Administration in 2007 from the Federal University of Minas Gerais, Brazil, focusing on international business, consolidation, and strategic administration. In recent years, she has focused especially on studying the internationalization of companies, technological innovations, and strategic management. %2 Federal University of Santa Maria Italo Fernando Minello is an Adjunct Professor of the Post-Graduate Program in Administration at the Federal University of Santa Maria in southern Brazil. He received his PhD in Management in 2010 from the Faculty of Economics, Administration and Accounting of the University of São Paulo, Brazil, focusing on business failure. His current research focuses on entrepreneurial behaviour and business failure. He has also studied and published articles and books on the topics of resilient behaviour, behavioural entrepreneurial characteristics, entrepreneurial intent and attitude, and startups. %3 Federal University of Santa Maria Cristiane Krüger is a doctoral student in the Postgraduate Program in Administration of the Federal University of Santa Maria in southern Brazil. She is currently studying entrepreneurial behaviour and entrepreneurial intent. Her work experience was acquired through the practice of teaching and research in entrepreneurship. %4 Federal University of Santa Maria Andréa Bach Rizzatti is a master’s student in the Postgraduate Program in Administration of the Federal University of Santa Maria in southern Brazil. She is currently studying organizational strategy and internationalization. %R http://doi.org/10.22215/timreview/1145 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T A Topic Modelling Analysis of Living Labs Research %A Mika Westerlund %A Seppo Leminen %A Mervi Rajahonka %K big data %K data mining %K innovation %K Living lab %K living laboratory %K research trends %K text analytics %K topic modeling %K topic modelling %X This study applies topic modelling analysis on a corpus of 86 publications in the Technology Innovation Management Review (TIM Review) to understand how the phenomenon of living labs has been approached in the recent innovation management literature. Although the analysis is performed on a corpus collected from only one journal, the TIM Review has published the largest number of special issues on living labs to date, thus it reflects the advancement of the area in the scholarly literature. According to the analysis, research approaches to living labs can be categorized under seven broad topics: 1) Design, 2) Ecosystem, 3) City, 4) University, 5) Innovation, 6) User, and 7) Living lab. Moreover, each topic includes a set of characteristic subtopics. A trend analysis suggests that the emphasis of research on living labs is moving away from a conceptual focus on what living labs are and who is involved in their ecosystems to practical applications of how to design and manage living labs, their processes, and participants, especially users, as key stakeholders and in novel application areas such as the urban city context. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 40-51 %8 07/2018 %G eng %U http://timreview.ca/article/1170 %N 7 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Aalto University Seppo Leminen is an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. %3 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at the SBC for about 10 years. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %R http://doi.org/10.22215/timreview/1170 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Transdisciplinarity at the Crossroads: Nurturing Individual and Collective Learning %A Chris Riedy %A Dena Fam %A Katie Ross %A Cynthia Mitchell %K collaborative research %K collective learning %K learning journeys %K transdisciplinary innovation %X Practitioners of transdisciplinary inquiry, which we define to include research, learning, collaboration, and action, encounter innumerable tensions. Some tensions are universal, while others are unique to that particular inquiry at that point in time. Resolving these tensions requires innovative practices, which emerge through experience with transdisciplinary inquiry. In this article, we reflect on two decades of transdisciplinary inquiry at the Institute for Sustainable Futures. Drawing on that experience, we argue that one crucial innovative practice is to create space for collective, reflective learning. Such learning frequently takes place in spaces we call “crossroads”. These are formal and informal spaces where practitioners who have been on their own transdisciplinary learning journeys (experiencing diverse tensions and applying diverse approaches) come together in dialogue to share, reflect, critically and constructively question, imagine, challenge, and synthesize their experiences into collective organizational learning. Crossroads can emerge spontaneously but can also be consciously nurtured. In our experience, they help us to sustain the innovation needed for transdisciplinary inquiry and to avoid stagnation or routinization. At these reflective, and often times transformative, crossroads, we make sense of our messy, non-linear transdisciplinary journeys and develop innovations to take our transdisciplinary practices forward. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 41-49 %8 08/2018 %G eng %U https://timreview.ca/article/1177 %N 8 %1 University of Technology Sydney Chris Riedy is Professor of Sustainability Governance and Director of Higher Degree Research at the Institute for Sustainable Futures at the University of Technology Sydney, Australia. Chris applies futures thinking, participatory processes, and social theory to practical experiments in transformative change for sustainability. Between 2014 and 2016, he helped the Wintec Institute of Technology in New Zealand to establish a new Master of Transdisciplinary Research and Innovation. He runs workshops on cross-disciplinary supervision at the University of Technology Sydney and experimented with a transdisciplinary learning lab to give research students a taste of transdisciplinary research. Chris is a Senior Research Fellow of the Earth System Governance project, Lead Steward of the Meta-Narratives Working Group of the SDG Transformation Forum, and a member of the editorial boards for Futures and the Journal of Futures Studies. He writes a blog on thriving within planetary boundaries called PlanetCentric (http://chrisriedy.me). %2 University of Technology Sydney Dena Fam is Research Director and Chancellor’s Postdoctoral Research Fellow at the Institute for Sustainable Futures at the University of Technology Sydney, Australia. Over the last decade, Dena has worked with industry, government, and community actors to collaboratively manage, design, research, and trial alternative water and sanitation systems with the aim of sustainably managing sewage and reducing its environmental impact on the water cycle. Her consulting/research experience has spanned socio-cultural (learning for sustainability), institutional (policy analysis), and technological aspects of environmental management. With experience in transdisciplinary project development, Dena has increasingly been involved in developing processes for teaching and learning in transdisciplinary programs and projects. In particular, she has been involved in documenting and synthesizing processes/methods/techniques supporting the development of transdisciplinary educational programs and projects. Dena has led and co-led international transdisciplinary networking events, grants, and projects including an Australian-funded teaching and learning grant. %3 University of Technology Sydney Katie Ross is a Research Principal at the Institute for Sustainable Futures (ISF) at the University of Technology Sydney, Australia. Her interest focus on ways to create meaningful and well-directed change towards sustainable futures. She specializes in transdisciplinary action research that agitates for change in social, technical, and governance systems. Katie is currently pursuing her doctorate on the philosophy, processes, and practices of transformative learning for sustainability. %4 University of Technology Sydney Cynthia Mitchell is Deputy Director and Professor of Sustainability at the Institute for Sustainable Futures at the University of Technology Sydney, Australia, where she has been pioneering transdisciplinary research since 2001, principally in learning, water services and international development. She founded, and for 13 years directed, the Institute’s higher degree research program. Her research has won national and international awards from academia and industry. She has an honorary doctorate from Chalmers University in Sweden for her interdisciplinary work for the environment, and she is a fellow of the Academy of Technological Sciences and Engineering, a fellow of Engineers Australia, and a fellow of the Institute of Community Directors of Australia. %R http://doi.org/10.22215/timreview/1177 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Designing a Business Model for Environmental Monitoring Services Using Fast MCDS Innovation Support Tools %A Tuomo Eskelinen %A Teemu Räsänen %A Ulla Santti %A Ari Happonen %A Miika Kajanus %K business model %K data collection %K environmental monitoring %K MCDS %K open data %K service innovation %X The free availability of open data provides opportunities to start new businesses and gain business intelligence. However, although data is often used to support decisions and actions, the possibilities offered by modern sensor technologies with connections to cloud-based data collection services are not being effectively capitalized. Data collection systems are also not generally open source solutions, even though open and flexibly adjustable systems would broaden the opportunities for solutions and larger revenue streams. In this article, we used action research methods to discover new business opportunities in a semi-open information system that utilizes environmental monitoring data. We applied a four-stage innovation process for industry, which included context definition, idea generation, and selection, and produced multi-criteria decision support (MCDS) data to help the design of business model. This was done to reveal business opportunities for an environmental monitoring service. Among these opportunities, one service-style business model canvas was identified as feasible and selected for further development. We identified items that are needed in the commercialization process of environmental monitoring services. Our process combines open environmental monitoring data, participative innovation process, and MCDS support, and it supports and accelerates a co-creative business model creation process that is cost-beneficial in terms of saving time. The results are applicable to the creation of an open data information system that supports data-driven innovation. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 36-46 %8 11/2017 %G eng %U http://timreview.ca/article/1119 %N 11 %1 Savonia University of Applied Sciences Tuomo Eskelinen, PhD, works as an RDI Advisor at the Savonia University of Applied Sciences in Finland. His background is in Environmental Sciences, and his expertise and research interests include sustainable value networks, development of business partnerships, and sustainable business models. He organizes research, development, and innovation processes with enterprises and other organizations, with scientists, end users, and customers, from idea generation to business models development and commercialization. He has participated in more than 20 EU-funded projects in the fields of forestry, energy, food, water safety, and processing. He is experienced in performing and coordinating interdisciplinary, international, large-scale research projects, workshops and training. %2 Savonia University of Applied Sciences Teemu Räsänen, D.Sc. (Tech), works as a Senior Lecturer at the Savonia University of Applied Sciences (UAS) in Finland. His background is in Environmental Technology, and his expertise and research interests include environmental informatics, environmental monitoring, data analysis, data mining and developing online monitoring systems. Within this context, his main focus is in the fields of water management, monitoring the impacts of industrial emissions, and waste management. He is also the head of Savonia UAS environmental technology degree program, which includes about 170 students annually. %3 Savonia University of Applied Sciences Ulla Santti, MSc (Econ), has experience as a teacher of Business Administration and Marketing, and she is an expert on research, development, and innovation projects at the Savonia University of Applied Sciences in Finland. She has also undertaken SME business development through practical fieldwork in healthcare, industrial factories, advertising, and the tourism industries. Currently, she is preparing her doctoral thesis at the Lappeenranta University of Technology, Finland. Her research interest includes business models and organizational culture development of SMEs with an interest in what kind of common ground, effects, and connections these concepts have on each other. %4 Lappeenranta University of Technology Ari Happonen, DSc (Tech), is the Head of Computer Science Bachelor programme in the Lappeenranta University of Technology’s (LUT) School of Business and Management, Finland. Ari has been working at LUT for more than 15 years, participating in numerous RDI projects with Finnish and international companies in the contexts of international logistics services, consumer products industries, service development, innovation facilitations and mentoring, consultation, business development, mobile service development, construction industries, digitalization, public–private collaboration R&D efforts, and so on. Ari has a long history working as an intermediate and collaboration facilitator in interdisciplinary projects, workshops, innovation facilitation, development mentoring, teaching, and training and has also acted as the LUT Project Manager for the Akseli project, providing the base knowledge for this publication. %# Savonia University of Applied Sciences Miika Kajanus works as an RDI-liaison in Savonia University of Applied Sciences in Finland. The role is in international RDI funding in Savonia’s focus areas related to food, water, health, industry, and bio products. The main tasks are to organize research, development, and innovation processes with enterprises and other organizations. The work involves collaboration with scientists, SMEs, inventors, end users, and experts aiming in a straightforward way to implement innovations including all the phases starting from idea generation, conceptualization, business models development, and commercialization. Since 2004, he has been involved in more than 100 innovation commercialization projects, and he has more than twenty international research publications. He is one of the creators of the InTo innovation tool. %R http://doi.org/10.22215/timreview/1119 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Effects of Business Model Development Projects on Organizational Culture: A Multiple Case Study of SMEs %A Ulla Santti %A Tuomo Eskelinen %A Mervi Rajahonka %A Kaija Villman %A Ari Happonen %K business model %K business model canvas %K competing values framework %K development project %K organizational culture %K service design %K SME %X Previous research has shown that links between organizational culture and innovativeness/performance may act as a “social glue” that helps a company develop organizational culture as a competitive advantage. In this study of three case companies, the organizational culture change due business model development projects is studied using the Competing Values Framework (CVF) tool and interviews with respondents about discovered changes. To reveal intervention and implied effects between business model development project and organizational culture changes, we used CIMO logic (context, intervention, mechanism, and outcome) to bridge practice and theory by explanatory, backward-looking research. Our case studies of companies in relatively short-duration business model development projects indicate that organizational culture may have some dynamic characteristics, for example, an increase of the adhocracy organizational type in all case companies or an increase in the hierarchical leadership type in one case company. Thus, the development of an organizational culture type can be partly controlled. Our results also indicated business model development projects do have a minor effect on organizational culture, even when development activities have not been put fully into practice. However, the more comprehensively business model development project activities have been put into practice, the larger the effect on organizational culture. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 15-26 %8 08/2017 %G eng %U http://timreview.ca/article/1096 %N 8 %1 Savonia University of Applied Sciences Ulla Santti, MSc (Econ), has experience as a teacher of Business Administration and Marketing, and she is an expert on research, development, and innovation projects at the Savonia University of Applied Sciences in Finland. She has also undertaken SME business development through practical field work in healthcare, industrial factories, advertising, and the tourism industries. Currently, she is preparing her doctoral thesis at the Lappeenranta University of Technology, Finland. Her research interest includes business models and organizational culture development of SMEs with an interest in what kind of common ground, effects, and connections these concepts have on each other. %2 Savonia University of Applied Sciences Tuomo Eskelinen, PhD, works as an RDI Advisor at the Savonia University of Applied Sciences in Finland. His background is in Environmental Sciences, and his expertise and research interests include sustainable value networks, development of business partnerships, and sustainable business models. He organizes research, development, and innovation processes with enterprises and other organizations, with scientists, end users, and customers, from idea generation to business model development and commercialization. He has participated in more than 20 EU-funded projects in the fields of forestry, energy, food, water safety, and processing. He is experienced in performing and coordinating interdisciplinary, international, large-scale research projects, workshops and training. %3 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland. She has been working at the SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %4 South-Eastern Finland University of Applied Sciences XAMK Kaija Villman, MMus in Arts Management, works as a Project Manager at the South-Eastern Finland University of Applied Sciences XAMK, Small Business Center (SBC), Finland. She has been working at the SBC for about 7 years, participating in numerous EU-funded projects in the fields of creative industries, service development, and digitalization. She is experienced in coordinating interdisciplinary projects, workshops, and training and she acted as the Project Manager for the PaKe Savo Project. %# Lappeenranta University of Technology Ari Happonen, DSc (Tech) is Head of Computer Science Bachelor programme in Innovation and Software at Lappeenranta University of Technology (LUT), Finland. Ari has been working for the LUT for more than 15 years, participating in numerous RDI projects with Finnish and international companies in the contexts of international logistics services, consumer products industries, service development, consultation, business development, mobile services, construction industries, digitalization, and so on. Ari has a long history working as an intermediate and collaboration facilitator in interdisciplinary projects, workshops, innovation facilitation, development mentoring, teaching, and training and has also acted as the LUT Project Manager for the Akseli project. %R http://doi.org/10.22215/timreview/1096 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Heading for a FALL: A Framework for Agile Living Lab Projects %A Tanguy Coenen %A Sarie Robijt %K agile %K design science research %K lean UX %K living labs %K methodology %K SCRUM %X Living lab methodologies need to enhance reactivity to changing requirements as these appear in a project. Agile methods allow for quick reactivity, but have been critiqued for not sufficiently taking into account the end-user perspective. In this article, we describe how to blend living lab methodologies with agile methods and, to this end, we present a Framework for Agile Living Lab projects (FALL). To make the framework actionable, we propose a number of actor roles. With concrete examples from living lab practice and a discussion of the theoretical basis, this article is relevant to both academics and practitioners. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 37-43 %8 01/2017 %G eng %U http://timreview.ca/article/1048 %N 1 %1 imec Tanguy Coenen is head of the software application prototyping team at imec and has a PhD in Business Administration from the Solvay Management School of the Vrije Universiteit Brussel in Belgium. During his career, he has been involved in many living lab projects, both at the national and the European levels. Tanguy fosters a variety of research interests but is focused on a “City of Things” project, which is applying living lab concepts to achieve the vision of a city as a living lab innovation platform. %2 Sarie Robijt currently works as a Service Design professional in retail business. As a service designer, she takes up several roles from user experience analyst to workshop facilitator and innovation coach. During her time at VRT Proeftuin, she worked on setting up and maintaining a living lab in the media innovation industry. %R http://doi.org/10.22215/timreview/1048 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Improving Internal Communication Management in SMEs: Two Case Studies in Service Design %A Tuomo Eskelinen %A Mervi Rajahonka %A Kaija Villman %A Ulla Santti %K business model %K internal communication management %K participative process %K service design %K stakeholder involvement %K training %X Effective information management is a success factor for business growth, but small and medium-sized enterprises (SMEs) face challenges in transferring knowledge and information from one organizational unit to another. In this study of two case companies, participative business model development processes were designed to identify challenges and solutions in internal communication management. A service design approach based on CIMO logic (context, intervention, mechanism, and output) showed that the participative business model technique and process can identify problems and challenges in internal communication management, as well as in the prioritization of actions. The process is a creative service design process including both divergent and convergent phases. The process increased motivation among personnel to find solutions, encouraged communication, and created joint understanding on how to solve problems. The technique helped to bring tacit information into use. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 16-24 %8 06/2017 %G eng %U http://timreview.ca/article/1081 %N 6 %1 Savonia University of Applied Sciences Tuomo Eskelinen, PhD, works as an RDI Advisor at the Savonia University of Applied Sciences in Finland. His background is in Environmental Sciences, and his expertise and research interests include sustainable value networks, development of business partnerships, and sustainable business models. He organizes research, development, and innovation processes with enterprises and other organizations, with scientists, end users, and customers, from idea generation to business models development and commercialization. He has participated in more than 20 EU-funded projects in the fields of forestry, energy, food, water safety, and processing. He is experienced in performing and coordinating interdisciplinary, international, large-scale research projects, workshops and training. %2 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland. She has been working at the SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %3 South-Eastern Finland University of Applied Sciences XAMK Kaija Villman, MMus in Arts management, works as a Project Manager at the South-Eastern Finland University of Applied Sciences XAMK, Small Business Center, Finland. She has been working at the SBC for about 7 years, participating in numerous EU-funded projects in the fields of creative industries, service development, and digitalization. She is experienced in coordinating interdisciplinary projects, workshops, and training and she acted as the Project Manager for the PaKe Savo Project. %4 Savonia University of Applied Sciences Ulla Santti, MSc (Econ), has experience as a teacher of Business Administration and Marketing, and she is an expert on research, development, and innovation projects at the Savonia University of Applied Sciences in Finland. She has also undertaken SME business development through practical field work in healthcare, industrial factories, advertising, and the tourism industries. Currently, she is preparing her doctoral thesis at the Lappeenranta University of Technology, Finland. Her research interest includes business models and organizational culture development of SMEs with an interest in what kind of common ground, effects, and connections these concepts have on each other. %R http://doi.org/10.22215/timreview/1081 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Inclusive Innovation in Developed Countries: The Who, What, Why, and How %A R. Sandra Schillo %A Ryan M. Robinson %K developed countries %K framework %K inclusive innovation %K inequality %K social exclusion %X Although widely appreciated as an important driver of economic growth, innovation has also been established as a contributor to increasing economic and social inequalities. Such negative consequences are particularly obvious in the context of developing countries and extreme poverty, where innovation’s contributions to inequalities are considered an issue of social and economic exclusion. In response, the concept of inclusive innovation has been developed to provide frameworks and action guidelines to measure and reduce the inequality-increasing effects of innovation. In developing countries, attention has only recently turned to the role of innovation in increasing inequalities, for example in the context of the degradation of employment in the transition from production to service industries. Although the focus of this early work is primarily on economic growth, innovation in developed countries also contributes to social exclusion, both of groups traditionally subject to social exclusion and new groups marginalized through arising innovations. This article summarizes the origins of the concept of inclusive innovation and proposes a four-dimensional framework for inclusive innovation in developed countries. Specifically, innovation needs to be inclusive in terms of people, activities, outcomes, and governance: i) individuals and groups participating in the innovation process at all levels; ii) the types of innovation activities considered; iii) the consideration of all positive and negative outcomes of innovation (including economic, social, and environmental); and iv) the governance of innovation systems. This framework is intended to guide policy development for inclusive innovation, as well as to encourage academics to investigate all dimensions of inclusive innovation in developed countries. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 34-46 %8 07/2017 %G eng %U http://timreview.ca/article/1089 %N 7 %1 University of Ottawa R. Sandra Schillo is an Assistant Professor in Innovation and Entrepreneurship at the Telfer School of Management, University of Ottawa, Canada, and an affiliate of the Institute for Science, Society and Policy at the University of Ottawa. Prof. Schillo’s research explores aspects of innovation and entrepreneurship that have policy and societal relevance. She has a strong background in technology transfer through her PhD (University of Kiel, Germany) and Master’s level research (University of Karlsruhe, Germany). She also has practical experience in innovation management within the Canadian federal government and consulting on innovation and entrepreneurship policy issues. %2 University of Ottawa Ryan M. Robinson is a Third Year Undergraduate student attending the University of Ottawa’s Telfer School of Business Management in Ottawa, Canada. He was born and raised in Oshawa, Canada: a city with its history carved out by advances in technological innovation. Today, Ryan balances living in these two very different locales, both of which are writing the story of diversity and inclusion in Canada. Being continuously surrounded by innovative landscapes, Ryan plans continue to study the evolution of innovation in Canada following the completion of his degree in Finance. %R http://doi.org/10.22215/timreview/1089 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Overcoming Barriers to Experimentation in Business-to-Business Living Labs %A Ruben D’Hauwers %A Aron-Levi Herregodts %A Annabel Georges %A Lynn Coorevits %A Dimitri Schuurman %A Olivier Rits %A Pieter Ballon %K B2B %K experimentation %K living labs %K testing %K user research %X Business-to-business (B2B) living lab projects have been mentioned in different areas of academic research, but the innovation management literature requires deeper analysis of their potential opportunities and challenges. Real-life experimentation is a key requirement for living labs as it enables deeper insights in the potential success of innovations. However, the literature has not provided insights on how living lab projects can implement real-life experimentation in B2B innovation projects and does not describe appropriate conditions for experimentation in these settings. In this study, we identified three main barriers preventing real-life experimentation in B2B living lab projects: the technological complexity, the need for integration, and the difficulty in identifying testers. The barriers are discussed in detailed and potential solutions are provided to help overcome these barriers and stimulate the adoption of real-life experimentation in B2B innovation projects. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 20-26 %8 02/2017 %G eng %U http://timreview.ca/article/1054 %N 2 %1 imec – SMIT – VUB Ruben D’Hauwers is a Researcher at imec-SMIT-VUB in Belgium. He holds a master’s degrees in Business Engineering (2011) and Innovation and Entrepreneurship (2013). He has also worked in the field of business development in two different organizations. He joined imec in 2014 and focuses on business-to-business research, business modelling, and on capturing and validating the assumptions throughout the innovation process. %2 imec – MICT – Ghent University Aron-Levi Herregodts is a User Expert at imec.livinglabs and an affiliated researcher at imec – MICT – Ghent University in Belgium. He holds master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). As a user expert, his role is to translate user behaviour, needs, and wants into tangible recommendations to provide structure to the innovation process of both SMEs and large organizations. His main research interests include open innovation, user innovation, organizational learning, intermediary activities, and user-centric design and methodologies. He is also preparing a PhD on the configuration of intermediary user-oriented activities with innovation-relevant actors for distinct types of entrepreneurs and innovations. %3 imec – MICT – Ghent University Annabel Georges is a Junior Researcher in the research group at imec – MICT – Ghent University in Belgium. She holds a master’s degree in Communication Sciences from Ghent University, with a specialization in New Media and Society. Her main interests are domestication theory, field tests, and improvements to living lab practices. %4 imec – MICT – Ghent University Lynn Coorevits is a Senior User Researcher for imec – MICT – Ghent University in Belgium, where she focuses on tools and techniques for open and user innovation, such as sensors and design thinking. Her current research focuses on the adoption and attrition of wearables as well as optimization of context integration in living lab projects. She works on several SME living lab projects ranging from the financial to social industry. She holds master’s degrees in Psychology and in Marketing Analysis from Ghent University and has 9 years of experience in innovation research and consultancy. %# imec – MICT – Ghent University Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %$ SMIT Olivier Rits holds a master’s degree in Applied Physics (Engineering) from the Ghent University in Belgium. Previously, Olivier worked as a business developer for Alcatel-Lucent, where he was involved with many different technologies. Within SMIT, Olivier is leading the business modelling practice in the context of SME living lab innovation projects. With a team of researchers, he is organizing business model workshops and stakeholder interviews to apply business model methodologies to link the user feedback and insights to the business model aspects of the SME’s strategy. Olivier is also involved in business modelling efforts in research projects dealing with ICT in general, with a specific interest in M2M and IoT and mobile telecommunications. %] imec.livinglabs Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. From 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union’s 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and an MA in Modern History from Katholieke Universiteit Leuven. %R http://doi.org/10.22215/timreview/1054 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Platforms for Innovation and Internationalization %A Erik Stavnsager Rasmussen %A Nicolaj Hannesbo Petersen %K globalization %K innovation %K internationalization %K lean and global startups %K lean startup %K platform %X The high-tech global startup has many challenges related to both innovation and internationalization. From a Danish cluster of Welfare Tech firms, eight innovative and international firms were selected and interviewed. Such firms typically have to be agile and operate in virtual networks in almost all parts of their value chains. This article contributes to the understanding of how innovation and internationalization to a great extent are interlinked. The firms have developed a core product or service offering, which the firms often describe as “a platform”. Around the platform, they develop their products and services for new customers and users in new countries. The firms have to sustain a strong focus on the platform while at the same time developing their platform solution for new products, new customers, and new markets. This pivoting makes it possible to use the platform in a new context but is highly demanding for the firms. They need to be extremely agile and fast-moving but at the same time still to have a focus on the core of the firm: the platform. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 23-31 %8 05/2017 %G eng %U http://timreview.ca/article/1074 %N 5 %1 University of Southern Denmark Erik S. Rasmussen is an Associate Professor in the Department of Marketing and Management at the University of Southern Denmark in Odense. He received his PhD in 2001 from the University of Southern Denmark, focusing on fast-internationalizing small and medium-sized firms. His research focuses especially on international entrepreneurship and born-global firms. In recent years, he has particularly focused on studying international entrepreneurs that can avoid domestic path dependence by establishing ventures that, from the beginning, develop routines for a multi-cultural workforce, coordinate resources across nations, and target customers in several geographic places simultaneously. Furthermore, he has published a number of articles about lean and global startups combining the lean startup and born-global theories. %2 University of Southern Denmark Nicolaj Hannesbo Petersen is a PhD student in the Department of Marketing and Management at the University of Southern Denmark in Odense. A particular focus of the project is on innovation and internationalization processes anchored in the structure of relationships among SMEs. The network perspective is concentrated on a Danish publicly funded welfare/health technology cluster. Central aspects of the work include how and why embedded opportunities and constraints evolve and are made sense of through the network for economic action. Nicolaj’s work experience was gained from practice through innovation consultancy in the venture capitalist industry. %R http://doi.org/10.22215/timreview/1074 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Q&A. Is Internal Audit Ready for Blockchain? %A Hugh Rooney %A Brian Aiken %A Megan Rooney %K blockchain %K controls %K governance %K internal audit %K risk management %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 41-44 %8 10/2017 %G eng %U http://timreview.ca/article/1113 %N 10 %1 Tendermint/COSMOS Hugh Rooney is a member of the Tendermint/COSMOS team who are building blockchain infrastructure that will provide unparalleled scalability, security, and interoperability to the next generation of blockchain-based applications. Hugh holds an MBA from the Richard Ivey School of Business in London, Canada, and has extensive experience in the application of leading-edge technologies to a wide range of business problems in both the public and private sectors. %2 Audit Committee to the Auditor General of Canada Brian Aiken is an External Board Member of the Audit Committee to the Auditor General of Canada. He has held a variety of management positions at the Bank of Canada, including oversight for financial systems, strategic planning, corporate security, and internal audit. He later joined the Royal Canadian Mounted Police as a Chief Audit Executive, with responsibility for internal audit, program evaluation, and quality assurance and management review. He completed his career as the Assistant Comptroller General, Internal Audit, at the Treasury Board Secretariat of Canada. He holds a Bachelor’s degree in business administration from the University of Ottawa and is a Certified Internal Auditor and Certified Fraud Examiner. %3 Megan Rooney is a law student at Osgoode Hall Law School in Toronto, Canada, with an interest in the practical implications of technology on governance. A graduate of the Theatre Production and Management program at York Universities Fine Arts Department (Cum Laude and Dean’s List). Megan was a Senior Editor at the Osgoode Hall Law Journal and has worked as a research assistant to several professors as well as the International Institute of Business Analysis (IIBA). %R http://doi.org/10.22215/timreview/1113 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Smart Contract Relations in e-Commerce: Legal Implications of Exchanges Conducted on the Blockchain %A Philippa Ryan %K blockchain %K law %K legal %K online transactions %K reputation %K smart contracts %K trust %X Much of the discussion around blockchain-based smart contracts has focused on whether or not they operate in the same way as legal contracts. However, it is argued that most contracts are social rather than legal in nature and are entered into because the parties trust each other to perform the agreed exchange. Little has been written to address how the blockchain’s trust protocol can enable the kind of social contracting that characterized the way exchanges were conducted before the Internet. This article aims to fill that gap by exploring blockchain-based smart contracts primarily as non-contractual social exchanges. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 14-21 %8 10/2017 %G eng %U http://timreview.ca/article/1110 %N 10 %1 University of Technology Sydney Philippa (Pip) Ryan is a Barrister and Lecturer in the Faculty of Law at the University of Technology Sydney (UTS), Australia. Her PhD reclassified the liability of third parties to a breach of trust. Her current research explores contracts and trustless relationships enabled by blockchain technology. Pip designed and coordinates legal technology subjects and in conjunction with the UTS Connected Intelligence Centre, she is developing writing analysis software to improve students’ self-assessments. She is on the industry advisory board of the Australian Digital Commerce Association, she is the Deputy Chair of the Australian Computer Society’s Blockchain Technical Committee, and she is a member of the Standards Australia Blockchain Technical Committee. %R http://doi.org/10.22215/timreview/1110 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Towards Third-Generation Living Lab Networks in Cities %A Seppo Leminen %A Mervi Rajahonka %A Mika Westerlund %K city %K co-creation %K collaborative innovation %K innovation %K Living lab %K networks %K Open innovation %K smart city %K third-generation %X Many cities engage in diverse experimentation, innovation, and development activities with a broad variety of environments and stakeholders to the benefit of citizens, companies, municipalities, and other organizations. Hence, this article discusses such engagement in terms of next-generation living lab networks in the city context. In so doing, the study contributes to the discussion on living labs by introducing a framework of collaborative innovation networks in cities and suggesting a typology of third-generation living labs. Our framework is characterized by diverse platforms and participation approaches, resulting in four distinctive modes of collaborative innovation networks where the city is: i) a provider, ii) a neighbourhood participator, iii) a catalyst, or iv) a rapid experimenter. The typology is based on an analysis of 118 interviews with participants in six Finnish cities and reveals various ways to organize innovation activities in the city context. In particular, cities can benefit from innovation networks by simultaneously exploiting multiple platforms such as living labs for innovation. We conclude by discussing implications to theory and practice, and suggesting directions for future research. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 21-35 %8 11/2017 %G eng %U http://timreview.ca/article/1118 %N 11 %1 Laurea University of Applied Sciences Seppo Leminen is a Principal Lecturer at the Laurea University of Applied Sciences in Espoo, Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %2 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at the SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, high-tech and service business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %3 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor of Technology Innovation Management at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/1118 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Editorial: Entrepreneurial India (May 2016) %A Chris McPhee %A Dharmesh Raval %K Brand India %K entrepreneurship %K higher education institutions %K India %K intellectual property %K Make in India %K Open innovation %K research %K startups %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 3-4 %8 05/2016 %G eng %U http://timreview.ca/article/984 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 RK University Dharmesh Raval is Dean of the Faculty of Management and Professor and Director of the School of Management at RK University in Rajkot, India. His teaching and research interests include entrepreneurship, financial performance measurement and analysis, and related areas. He has presented research papers at several national and international conferences and has authored articles in reputed journals. He received his PhD from Saurashtra University in Rajkot. His academic experience includes over 15 years of teaching, research, academic-administration, and industry–academia interface experience in the areas of business management and commerce. He has been on the boards of Rajkot Commodity Exchange (Government of India) in Rajkot and Rajkot Management Association (AIMA) in past. His interests include designing new academic courses and engaging in business-support activities for startups. %R http://doi.org/10.22215/timreview/984 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Priority Systems at Theme Parks from the Perspective of Managers and Customers %A Gilda Hernandez-Maskivker %A Gerard Ryan %K innovation %K managers %K priority queues %K theme parks %K tourism %K tourist behaviour %K waiting time %X Waiting times are becoming an increasingly important customer-experience challenge in theme parks. The seemingly ever-present problem of long queues for rides and attractions is being tackled by the development of priority systems. These innovations allow customers to join an alternative queue that bypasses the congestion faced by regular customers. In other words, by paying extra, customers can purchase the right to be served sooner. Such systems are becoming prevalent, but there is a lack of empirical research into priority systems at theme parks in the academic and management literature, which suggests that in-depth empirical analysis is necessary in order to understand the consumer decision-making process when making this purchase. This article examines priority systems at theme parks both from the viewpoint of park management and of customers. To address this gap, we surveyed nearly 1,000 customers at a major theme park in Spain and conducted semi-structured interviews with 10 theme park managers to assess both customer and manager attitudes towards waiting generally and priority systems specifically. Our results reveal that these priority systems facilitate market segmentation. When theme parks offer this "wait or pay" option, different groups of customers are identified based on their attitudes: those who wait in regular lines and those who are willing to pay to avoid lines. Thus, this innovative system creates an important source of new revenue while also improving the customer experience by reducing waiting times and minimizing congestion. Following a discussion of our results, we offer practical recommendations to managers who need to address the challenges of waiting times in theme parks and wish to improve both profits and customer experiences by implementing a priority system. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 40-47 %8 11/2016 %G eng %U http://timreview.ca/article/1034 %N 11 %1 Rovira i Virgili University Gilda Hernandez-Maskivker is an Assistant Professor in the Department of Business Management at Rovira i Virgili University in Tarragona, Spain. She has a PhD in Tourism and Leisure and a Master's degree in Analytical Techniques and Innovation in Tourism, both from Rovira i Virgili University. Her main research line is on waiting times in tourism services and tourist behaviour. Gilda has also collaborated with the Maldives National University Faculty of Hospitality and Tourism Studies in Malé, Maldives; HTSI-ESADE in Barcelona, Spain; Ostelea-EAE in Barcelona; and the European University School for Tourism in Milan, Italy. %2 Rovira i Virgili University Gerard Ryan is an Associate Professor and accredited Full Professor (ANECA, Spain) in Marketing at Rovira i Virgili University in Tarragona, Spain, and he is a Visiting Fellow at Cornell University in Ithaca, USA. He is a founding member of FHOM, which is part of the Catalan government’s map of official research groups. He is on the editorial advisory board of the Journal of Research in Interactive Marketing, la Revista Escritos Contables y de Administración, and the Irish Journal of Management. He is a regular reviewer and an award recipient of the Emerald Group for his research. His main research interests are consumers, time, and waiting. %R http://doi.org/10.22215/timreview/1034 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Q&A. What is the Role of Higher Education Institutions in Promoting Entrepreneurship in India? %A Dharmesh Raval %K entrepreneurship education %K HEI %K higher education institutions %K incubation %K mentoring %K startups %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 24-26 %8 05/2016 %G eng %U http://timreview.ca/article/988 %N 5 %1 RK University Dharmesh Raval is Dean of the Faculty of Management and Professor and Director of the School of Management at RK University in Rajkot, India. His teaching and research interests include entrepreneurship, financial performance measurement and analysis, and related areas. He has presented research papers at several national and international conferences and has authored articles in reputed journals. He received his PhD from Saurashtra University in Rajkot. His academic experience includes over 15 years of teaching, research, academic-administration, and industry–academia interface experience in the areas of business management and commerce. He has been on the boards of Rajkot Commodity Exchange (Government of India) in Rajkot and Rajkot Management Association (AIMA) in past. His interests include designing new academic courses and engaging in business-support activities for startups. %R http://doi.org/10.22215/timreview/988 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Rejuvenating the Cider Route in Quebec: An Action Design Research Approach to Stakeholder Collaboration and Innovation %A L. Martin Cloutier %A Laurent Renard %A Sébastien Arcand %A E. Michael Laviolette %K action design research %K agrotourism %K boundary object %K Cider Route %K stakeholder collaboration %X This article examines the problem of rejuvenating collaboration for innovation among cideries (cider producers) and the regional tourism association as the historical key stakeholders of the Cider Route of the Montérégie region in Quebec, Canada. The article reports on the initial steps of an action design research approach to support the stakeholders of the Cider Route in designing an innovative solution in response to numerous challenges they face, including a lack of new initiatives and steeply declining membership among cideries. The first step of the action design research was to define the problem: to renew the collaborative process among the Cider Route stakeholders by redefining the vision, mission, and strategy leading to an artifact proposal that could take the form of a mobile application. Thus, the notion of a boundary object is employed – in relation to the process of designing an information technology artifact in the form of a mobile application for the Cider Route – as a way to understand the need to collaborate to innovate in this context. The article also reports on the ongoing second step of the action design research process, which consists of supporting the collaborative process using group concept mapping. The group concept mapping method was suggested to guide and sustain the collaborative process over time because it is a participatory, bottom-up, mixed-methods approach to evaluation and planning. The group concept mapping, applied within the action design research approach, could be helpful in two ways: first, to define the rejuvenated vision, mission, and strategy for the Cider Route; second, to define the specific functionalities of the mobile application for the Cider Route. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 6-17 %8 11/2016 %G eng %U http://timreview.ca/article/1030 %N 11 %1 University of Quebec at Montreal (UQAM) L. Martin Cloutier is a Professor in the Department of Management and Technology in the School of Management at the University of Quebec at Montreal (UQAM), Canada. He holds a PhD degree from the University of Illinois at Urbana-Champaign, and received BSc and MSc degrees from McGill University in Montreal. He was the Master’s Program Director in Management Information Systems from 2003 to 2016. His research program focuses on product, process, technological, and organizational innovation management; decision processes and tools for group decision making; mixed-methods research designs; and design science research. He has published thirty refereed articles, many on system-related management problems using system dynamics and group concept mapping. Professor Cloutier has initiated or led twenty group concept mapping projects in Canada and internationally in various areas including entrepreneurship, technological startups, continuous improvement, technology adoption and use, IT strategy design, and strategic development in cider and wine production. %2 University of Quebec at Montreal (UQAM) Laurent Renard is a Professor in the Department of Management and Technology in the School of Management at the University of Quebec at Montreal (UQAM), Canada. He holds a PhD degree in Business Administration and a Master’s degree in Sociology, both from the University of Quebec at Montreal (UQAM). He is currently the Master’s Program Director in Information Technology in the School of Management UQAM. His research program focuses on e-tourism and strategy; IT strategic management; business analysis; and design science research. He has some twenty publications including articles, book chapters, and conference proceedings. He is also one of the editors of the book Les capacités de l’organisation en débat.. %3 HEC Montreal Sébastien Arcand is an Associate Professor and the Head of the Department of Management at HEC Montreal, Canada. His main teaching and publishing interests are in the area of cross-cultural management, socio-economic integration of immigrants, and the links between culture, identity, and entrepreneurship. Some of his teaching activities take place in Colombia. Besides his research and teaching activities, he works frequently with organizations helping them to build a strategic diversity management approach. He holds a PhD in Sociology from University of Montreal and is a Qualified Administrator for the Intercultural Development Inventory, a cross-cultural assessment of intercultural competence for individuals and organizations. %4 Toulouse Business School E. Michael Laviolette is a Professor of Entrepreneurship and Strategy at Toulouse Business School and an Associate Researcher at MAGELLAN-IAE in Lyon, France. He holds a doctorate degree and a post-doctorate certification for scientific direction (HDR) in Management, awarded at IAE-University of Lyon and ISEM-University of Montpellier, respectively. His research builds on resource-based, dynamic capabilities and network theories to analyze entrepreneurial and innovation processes within broader and diverse socio-economic systems. He has published several articles on spin-offs in SMEs, entrepreneurial skills and leadership development in incubators, entrepreneurial self-efficacy, and role models in educational programs, policy-based clusters as institutions. %R http://doi.org/10.22215/timreview/1030 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Editorial: Technology in Service Innovation (February 2015) %A Chris McPhee %A Stephen L. Vargo %A Marja Toivonen %A Risto Rajala %K customer experience %K electronic procurement %K employee-driven innovation %K knowledge-intensive business services %K personal health systems %K service innovation %K system innovation %K technology %K value co-creation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 3-5 %8 02/2015 %G eng %U http://timreview.ca/article/868 %N 2 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 University of Hawai’i Stephen L. Vargo is a Shidler Distinguished Professor and Professor of Marketing at the University of Hawai’i at Manoa. He has held visiting positions at the Judge Business School at the University of Cambridge, the University of Warwick, Karlstad University, the University of Maryland, Collage Park, and other major universities. He has articles published in the Journal of Marketing, the Journal of the Academy of Marketing Science, the Journal of Service Research, and other major journals and has been awarded the Harold H. Maynard Award and the AMA/Sheth Foundation Award for his contributions to marketing theory. Thomson-Reuters recently identified him as one of the World’s Most Influential Scientific Minds in economics and business. %3 VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. %4 Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. %R http://doi.org/10.22215/timreview/868 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T The Emergence of the Lean Global Startup as a New Type of Firm %A Erik Stavnsager Rasmussen %A Stoyan Tanev %K born global firm %K early internationalization %K effectuation theory %K hypothesis-driven entrepreneurship %K international entrepreneurship %K lean and global start-up %K lean and global startup %K lean startup %K technology adoption lifecycle %X This article contributes to the interplay between international entrepreneurship, innovation networks, and early internationalization research by emphasizing the need to conceptualize and introduce a new type of firm: the lean global startup. It discussed two different paths in linking the lean startup and born-global internationalization strategies. The first path refers to generic lean startups that have undertaken a rapid internationalization strategy (i.e., lean-to-global startups). The second path refers to startups that have started operating on global scale since their inception and adopted the lean startup approach by seamlessly synergizing their global and lean product development activities. The article emphasizes several aspects that could be used as part of the theoretical foundation for conceptualizing lean global startups as a special new type of firm: i) the emergent nature of their business models, including the challenges of partnership development on a global scale; ii) the inherently relational nature of the global resource allocation processes; iii) the integration of the entrepreneurial, effectuation, and global marketing perspectives; iv) the need to deal with a high degree of uncertainty, including the uncertainty associated with cross-border business operations; and v) linking the ex-ante characteristics of lean startups with the ex-post characteristics of born-global firms in order to develop a technology adoption marketing perspective that considers the “crossing the chasm” process as a successful entry into a global market niche. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 12-19 %8 11/2015 %G eng %U http://timreview.ca/article/941 %N 11 %1 University of Southern Denmark Erik S. Rasmussen is an Associate Professor in the Department of Marketing and Management at the University of Southern Denmark in Odense. He received his PhD in 2001 from the University of Southern Denmark, focusing on the fast Internationalizing of Danish small and medium-sized firms. His research focuses especially on international entrepreneurship and born-global firms. In recent years, he has particularly focused on studying international entrepreneurs that can avoid domestic path dependence by establishing ventures that, from the beginning, develop routines for a multi-cultural workforce, coordinate resources across nations, and target customers in several geographic places simultaneously. %2 University of Southern Denmark Stoyan Tanev is an Associate Professor in the Department of Technology and Innovation, Faculty of Engineering, University of Southern Denmark in Odense. He is also an Adjunct Professor in the Department of Systems and Computer Engineering at Carleton University in Ottawa, Canada, where he was previously a faculty member in the Technology Innovation Management Program. He has a MSc and a PhD in Physics jointly from the University Pierre and Marie Curie, Paris, France and the University of Sofia, Bulgaria, a PhD in Theology from the University of Sofia, Bulgaria, an MEng in Technology Innovation Management from Carleton University, Canada, and an MA from the University of Sherbrooke, Canada. He has multidisciplinary research interests with a focus on the fields of technology innovation management, global technology entrepreneurship, business model design and value co-creation. Dr. Tanev is Senior IEEE member, as well as member of the editorial boards of the Technology Innovation Management Review and the International Journal of Actor-Network Theory and Technological Innovation. %R http://doi.org/10.22215/timreview/941 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Exploring the Benefits of Integrating Business Model Research within Living Lab Projects %A Olivier Rits %A Dimitri Schuurman %A Pieter Ballon %K business model %K collaboration %K innovation %K living labs %K user research %K value network %K value proposition %X Business model and living lab research both have similar objectives – to maximize the probability of successful market introduction of innovative solutions – be it through different means. Yet, there are still only few studies or reports discussing both, with those studies that do touch the subject staying at a high level. iMinds Living Labs has gained a lot of experience in combined living lab and business model innovation projects and, rather than being competing approaches, our results have shown that these two research methodologies can be complementary, where the combined approach turns out to be more powerful than each individual approach used alone. The goal of this article is to promote the inclusion of business model research in a model of "a living lab as a service" (and vice versa) by explaining the benefits and by introducing a practical framework to implement such combined research tracks based on the experience at iMinds Living Labs over the past few years. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 19-27 %8 12/2015 %G eng %U http://timreview.ca/article/949 %N 12 %1 iMinds Olivier Rits graduated as an Engineer in Applied Physics from Ghent University in Belgium. Olivier joined Alcatel-Lucent as a business developer where he worked on the go2market strategy for innovative solutions, both on networking and applications. He joined iMinds in 2013, focusing on the intersection between technology, business, and innovation. Olivier leads the business model practice at the iMinds Living Labs, where he is responsible for the methodologies used and providing business support to startups, SMEs, and larger organizations. %2 iMinds Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %3 iMinds Pieter Ballon is the Director of iMinds Living Labs, the International Secretary of the European Network of Living Labs, and a Professor at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was senior consultant and team leader at TNO. In 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union's 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and a MA in Modern History from Katholieke Universiteit Leuven. %R http://doi.org/10.22215/timreview/949 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Identifying the Challenges in Commercializing High Technology: A Case Study of Quantum Key Distribution Technology %A Anas Al Natsheh %A Saheed A. Gbadegeshin %A Antti Rimpiläinen %A Irna Imamovic-Tokalic %A Andrea Zambrano %K after-sales services %K certification %K challenges %K commercialization %K high technology %K infrastructure %K market size %K quantum key distribution %K standards %K supply chains %X This article examines the challenges in commercializing high technologies successfully and sustainably using quantum key distribution (QKD) technology as a case study. Quantum communication is increasingly relevant to cybersecurity and nanotechnology, which will replace current technologies and change the way we live. To understand how such high technology could be successfully commercialized, we interviewed individuals from four metrology institutions and two international companies. The result revealed that scattered and small markets, supply chain development, technology validation/certification, a lack of available or adequate infrastructure, and after-sales services are the most serious challenges facing successful commercialization of quantum communication technology. To validate these challenges, we conducted a survey of 60 experts, 49 of whom agreed that above-mentioned factors could affect the commercialization success of QKD technology. Likewise, the survey revealed that technical development, customer orientation/awareness, and government regulations could also hinder the commercialization of QKD technology. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 26-36 %8 01/2015 %G eng %U http://timreview.ca/article/864 %N 1 %1 CEMIS-Oulu Anas Al Natsheh is a Senior Business Advisor at the Centre for Measurement and Information Systems (CEMIS-Oulu) in Oulu, Finland, and he is a Principal Lecturer in Research, Development, and Innovation (RDI) at Kajaani University of Applied Sciences, also in Finland. He is an expert in empirical researches, research valorization, and technology commercialization. He holds a PhD from the University of Kuopio (now the University of Eastern Finland), where his research focused on the applications of nanotechnology. %2 University of Oulu Saheed Adebayo Gbadegeshin is a Project Researcher at the University of Oulu in Finland, and he is a Project Staff member at Kajaani University of Applied Sciences, also in Finland. He holds an MSc degree in Entrepreneurship from the University of Jyväskylä in Finland. His research interests include technology-based entrepreneurship, technology commercialization, and family-run businesses. %3 University of Oulu Antti Rimpiläinen is a Project Researcher at the University of Oulu in Finland and a Project Staff member at Kajaani University of Applied Sciences, also in Finland. He holds an MSc degree in Economics and Business Administration from the University of Oulu in Finland. His research interests include technology-based entrepreneurship, technology commercialization, networking, and international business. %4 University of Oulu Irna Imamovic-Tokalic is a Project Staff member at the Kajaani University of Applied Sciences in Finland. She holds a BSc degree in Macrofinancial Management from the University of Sarajevo, Bosnia. Her research interests include technology commercialization, digital media and marketing, graphic design, and financial management. %# University of Oulu Andrea Zambrano is a Project Researcher at the Kajaani University of Applied Sciences in Finland. She holds a master’s degree in Financial and Management Accounting from the University of Oulu in Finland, and in International Economics from the University of Antwerp in Belgium. Her research interests include financial management, research cooperation with Latin-American regions, and economic impact studies with focuses on benefit-cost analyses, financial analyses, and forecasting. %R http://doi.org/10.22215/timreview/864 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Implementation Prerequisites for Electronic Procurement of Services %A Ute Reuter %K digitalization %K electronic procurement %K implementation %K improvement %K process innovation %K procurement %K purchasing %K service management %K service procurement %X Service procurement is a business function of increasing importance and is highly suitable for integration of electronic support, but it suffers from severe research deficits. As yet, implementation prerequisites for electronic procurement of services are obscure and not quantifiable. In this research project, organization, formalization, and specialization of procurement and standardization and strategic importance of the procured services are identified as relevant implementation prerequisites. Measurement models for these prerequisites are established and proven through quantitative empirical research. As such, this article is a major step towards a more rigorous investigation of electronic procurement of services. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 15-23 %8 02/2015 %G eng %U http://timreview.ca/article/870 %N 2 %1 VWA-University of Extra-Occupational Studies Ute Reuter is Professor of Business Economics, specializing in company management, human resource management, and organization, at VWA-University of Extra-Occupational Studies in Stuttgart, Germany. She holds a doctoral degree from Stuttgart University, Germany, and two diploma degrees: one in Business Economics from Hohenheim University, Germany, and one in Administrative Studies from the Federal University of Business Administration in Bonn, Germany. She researches in the areas of innovation, procurement, service management, digitalization, and company management and is especially interested in topics interlinking these different research areas. %R http://doi.org/10.22215/timreview/870 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Level Up Your Strategy: Towards a Descriptive Framework for Meaningful Enterprise Gamification %A Umar Ruhi %K aesthetics %K behaviour change %K dynamics %K enterprise gamification %K gameful design %K gamification %K human-computer interaction %K mechanics %K persuasive technologies %K user experience %X Gamification initiatives are currently top-of-mind for many organizations seeking to engage their employees in creative ways, improve their productivity, and drive positive behavioural outcomes in their workforce – ultimately leading to positive business outcomes on the whole. Despite its touted benefits, little empirical research has been done to date to investigate technological and individual personal factors that determine the success or failure of enterprise gamification initiatives. In this article, we provide a summary of our preliminary research findings from three case studies of gamification initiatives across different business contexts and present an empirically validated descriptive framework that details the key success factors for enterprise gamification. Our adaptation of the mechanics, dynamics, and aesthetics (MDA) framework for enterprise gamification aims to explicate the connections between end-user motivations, interactive gameplay elements, and technology features and functions that constitute effective gamification interventions in the enterprise. Following a discussion of the core elements in the framework and their interrelationships, the implications of our research are presented in the form of guidelines for the management and design of gamification initiatives and applications. The research findings presented in this article can potentially aid in the development of game mechanics that translate into positive user experiences and foster higher levels of employee engagement. Additionally, our research findings provide insights on key success factors for the effective adoption and institutionalization of enterprise gamification initiatives in organizations, and subsequently help them enhance the performance of their employees and drive positive business outcomes. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 5-16 %8 08/2015 %G eng %U http://timreview.ca/article/918 %N 8 %1 University of Ottawa Umar Ruhi is an Assistant Professor of Information Systems and E-Business Technologies at the Telfer School of Management at the University of Ottawa, Canada, and a Research Associate at the IBM Centre for Business Analytics & Performance. His teaching and research interests include end-user computing, knowledge management, social computing, and consumer health informatics. His empirical research projects are predicated upon an interdisciplinary socio-technical perspective of contemporary technology applications and related organizational practices and end-user behaviour. His research projects incorporate the use of behavioural methods as well as design-science research approaches. Umar received his PhD in Information Systems from the DeGroote School of Business at McMaster University in Hamilton, Canada. His doctoral dissertation won the Best Doctoral Thesis award conferred by the German Society for Online Research (DGOF). Before joining academia on a full-time basis, Umar worked as an information technology professional and a management consultant for a variety of enterprise technology initiatives with various private and public sector organizations. More information about Umar is available at his website: umar.biz %R http://doi.org/10.22215/timreview/918 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Luxury and Creativity: Exploration, Exploitation, or Preservation? %A Joanne Roberts %A John Armitage %K craftsmanship %K creativity %K innovation %K knowledge %K luxury %X This article considers the role of creativity in the production and delivery of luxury. The concept of creativity is closely aligned to the idea of luxury goods as rare and highly crafted, often unique, objects produced through artistic endeavour. Moreover, some luxuries, such as expensive cars and private jets, require leading-edge design and technologically advanced inputs. Although creativity is essential for the development of new luxury goods and services, this article highlights that some luxuries are timeless and eschew the changes associated with radical creative transformations. Following a brief discussion of the nature of luxury and creativity, a number of examples are employed to illustrate the different roles of creativity in the development and delivery of different types of luxury. The relationship between luxury and creativity is shown to be varied and complex. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 41-49 %8 07/2015 %G eng %U http://timreview.ca/article/913 %N 7 %1 University of Southampton Joanne Roberts is Professor in Arts and Cultural Management and Director of the Winchester Luxury Research Group at Winchester School of Art, University of Southampton, United Kingdom. Her research interests include knowledge, innovation, creativity, and luxury. Joanne has published articles in a wide range of international journals, including the Journal of Management Studies, Journal of Business Ethics, and Research Policy. Additionally, she has authored and edited a number of books. Her latest sole-authored book is A Very Short, Fairly Interesting and Reasonably Cheap Book about Knowledge Management (Sage Publications, 2015). %2 University of Southampton John Armitage is Professor of Media Arts and Co-Director of the Winchester Luxury Research Group at Winchester School of Art, University of Southampton, United Kingdom. He is currently co-editing Critical Luxury Studies: Art, Design, Media with Joanne Roberts for Edinburgh University Press, and for Bloomsbury he is editing The Luxury Reader/ with Joanne Roberts and Jonathan Faiers and writing Luxury and Visual Culture. %R http://doi.org/10.22215/timreview/913 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Orchestrators of Innovation-Driven Regional Development: Experiences from the INNOFOKUS Project and Change2020 Programme %A Mervi Rajahonka %A Toni Pienonen %A Riikka Kuusisto %A Jari Handelberg %K agile project development %K experimentation-driven development %K high-impact projects %K orchestrator %K regional development %K regional innovation ecosystem %K smart specialisation %K smart specialization %X The article takes a practical view of regional innovation ecosystems and presents ways to advance more efficient uses of public funding instruments by regional developers. Documenting the views of Finnish regional developers into two workbooks and a toolbox, the results of the INNOFOKUS project and its Change2020 development programme identified that promoting a high-impact project culture and smart specialization in Finland requires a continuous learning and participation process. Key individuals who can make this happen are innovation orchestrators who facilitate activities and compose the big picture. This article aims to bring forth an overview of the building blocks of an enriching and energizing environment and high-impact projects, and it presents an overview of how to enable the work of innovation orchestrators, who play a critical role in facilitating innovation ecosystems. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 52-62 %8 10/2015 %G eng %U http://timreview.ca/article/937 %N 10 %1 Aalto University Mervi Rajahonka (D.Sc. (Econ)) works in the Aalto University School of Business Small Business Center (SBC) in Helsinki, Finland, as a project specialist and a researcher working with various research themes such as innovation, impact evaluation, and business and service models in areas such as creative industries, entrepreneurship, and logistics services. Mervi acted as a researcher in the INNOFOKUS project. %2 Business Arena Oy Toni Pienonen is a Project Designer at the Business Arena Oy in Jyväskylä, Finland, where he works on themes related to university–business cooperation, entrepreneurship, and participatory regional development. Toni acted as a facilitator in the INNOFOKUS Change2020 programme and is a co-author of the two programme workbooks. %3 Aalto University Riikka Kuusisto works in the Aalto University School of Business Small Business Center (SBC) in Helsinki, Finland, and he was project manager of the INNOFOKUS project. She has nearly ten years of experience and expertise in innovation and knowledge management systems development. Riikka is also a specialist in e-learning, online collaboration, and online working models. %4 Aalto University Jari Handelberg (D.Sc. (Econ)) is Research Director at the Aalto University School of Business Small Business Center (SBC) in Helsinki, Finland. He has long-term experience in managing EU-funded projects. His research interests focus on entrepreneurship and regional development. Jari was a member of the INNOFOKUS project steering group and was an active participant in the Change2020 programme. %R http://doi.org/10.22215/timreview/937 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Scaling Spatial Transformation: Smart Specialization of Urban Capabilities in the Helsinki Region %A Renita Niemi %A Eelis Rytkönen %A Robert Eriksson %A Suvi Nenonen %K campus management %K hybrid spaces %K mobile work %K scaling businesses %K urban development and management %X Societies are shifting towards more complex structures and agile networks through spatial transformation. That shift affects the ways in which citizens interact with and within their physical and virtual surroundings. The interactions define purposes for the modern hybrid spaces, depending on individual demands in relation to space and time. As facilities per se are becoming less relevant, spatial concepts and service that support, attract, and engage modern individuals must be invented. The capabilities of user-orientated processes are important in terms of connectivity, co-creation, and communication, involvement in change, and control as well as governance. This article explores the potential scaling in diverse spatial transformations and summarizes the lessons learned from managing a campus as a small city to managing a larger-scale urban area. The study uses a case study methodology: the data was collected through interviews and document analysis. The framework of five urban capabilities (5Cs), which were initially introduced by the urbanist John Worthington, guided the content analysis of data. The results indicate that the lessons learned in the diverse urban projects can be scaled from a minor urban-area campus to a large urban area. Users of spaces have a need and will to collaborate, co-create, and impact their environments. This view expands the roles of decision makers and planners to controlling the uses of spaces for supporting grassroot initiatives. Consequently, active citizens engage and contribute, which can be a driving force for co-creation, shared ownership, and attractiveness of small- and large-scale areas. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 42-51 %8 10/2015 %G eng %U http://timreview.ca/article/936 %N 10 %1 Aalto University Renita Niemi is a design strategist for human-centered change. She is a creative professional who graduated in 2004 from the University of Art and Design Helsinki (TaiK) in Finland. She has major in Industrial and Strategic Design and minor in International Design Business Management (IDBM). Currently, she focuses on her part-time PhD studies at Aalto University. Having several years of academic background working at TaiK and Aalto University, she is experienced at multidisciplinary research, concept development, and design. She has completed a diverse range of design research projects related to housing and living. Her ambition is to form broad initiatives to facilitate further innovation, which involves networking between people with different perspectives, as well as rapid experimentation and creative collaboration. Her passions are greatly connected to planning, design, services, and innovation in context of the urban environment. %2 Aalto University Eelis Rytkönen is interested in socio-technical phenomena, managerial practices, and spatial design in organizational settings. Currently, he works as a researcher for the BES research group in Aalto University, Finland, where he is finishing his doctorate research on dynamics of campus management in spatial transformation. He holds a BSc in Real Estate Economics and an interdisciplinary MSc degree in International Design Business Management (IDBM). %3 Robert Eriksson graduated as an architect from Chalmers University of Technology in Gothenburg, Sweden, in 2005. Currently, he works as a senior advisor in a consultancy solving problems related to the built environment. He has extensive experience in city planning, renewable energy, and open data. Robert has also been active in research, having published scientific publications related to, for example, user empowerment and future campus development. %4 Aalto University Suvi Nenonen has worked as a Research Manager in Aalto University, Finland, since finishing her doctorate in 2005 on work environments that support new knowledge creation. She has published over a hundred scientific publications and acts actively in multiple international facilities management networks such as EuroFM and NewWOW. Suvi also acts as a docent in the Tampere University of Technology, Finland. %R http://doi.org/10.22215/timreview/936 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Collaborative Idea Management: A Driver of Continuous Innovation %A Jesper Bank %A Adnan Raza %K collaboration %K collaborative idea management %K crowdsourcing %K culture %K innovation %K leadership %K Open innovation %K strategy %X Despite the critical importance of innovation to most companies' ongoing success, many organizations fail to develop sustainable innovation management processes. The article explores the application of collaborative idea management to drive continuous innovation in large organizations based on our experience at Waabii, an innovation software and consulting service provider. First, we identify the key roadblocks faced by organizations in managing their innovation processes. Next, we describe the innovation model created at Waabii to help implement a sustainable innovation process, and we present a case study of an innovation management software solution, Exago Idea Market, which was implemented to create a collaborative and sustainable innovation environment in a large global telecommunications company. Finally, we offer recommendations for implementing this model of collaborative idea management. This article is particularly relevant to managers in larger organizations and practitioners of organizational change seeking to identify inhibitors of growth and business innovation and how to combat the roadblocks and create a sustainable innovation environment. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 11-16 %8 02/2014 %G eng %U http://timreview.ca/article/764 %N 2 %1 Waabii Limited Jesper Bank is CEO and Co-Founder of Waabii Limited, where he is responsible for the company’s strategic direction and partnership development in North America. He works with leaders in public and private sector organizations around the world to help increase collaboration, engage employees in idea generation, and convert great ideas into value. For over a decade, Jesper has helped companies achieve profitable growth through business process improvement, and he currently provides counsel in the areas of strategy clarification, innovation management, and business-process redesign. He also provides idea management software and consulting services that enable firms to identify and prioritize the winning ideas within their organizations. Jesper holds a TRIUM Global Executive MBA from New York University Stern School of Business, London School of Economics and Political Science, and HEC School of Management in Paris, and he has substantive international experience having lived and worked in both North America and Europe. %2 Waabii Limited Adnan Raza is an Innovation Consultant for Waabii Limited, where he provides business support advice and consultancy for Waabii’s idea management solutions. He works with innovation teams in global organizations to improve their business and product innovation processes through novel insights and analysis. He has worked for more than four years in helping global organizations manage innovation through competitive market analysis, as well as the management and protection of intellectual property portfolios. He holds a BASc in Electrical Engineering from the University of Windsor, Canada, and an MBA from Rotman School of Management at the University of Toronto, Canada. %R http://doi.org/10.22215/timreview/764 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Designing Business Models for the Internet of Things %A Mika Westerlund %A Seppo Leminen %A Mervi Rajahonka %K business model %K design tool %K ecosystem %K Internet of Things %K IOT %K value %K value design %X This article investigates challenges pertaining to business model design in the emerging context of the Internet of Things (IOT). The evolution of business perspectives to the IOT is driven by two underlying trends: i) the change of focus from viewing the IOT primarily as a technology platform to viewing it as a business ecosystem; and ii) the shift from focusing on the business model of a firm to designing ecosystem business models. An ecosystem business model is a business model composed of value pillars anchored in ecosystems and focuses on both the firm's method of creating and capturing value as well as any part of the ecosystem's method of creating and capturing value. The article highlights three major challenges of designing ecosystem business models for the IOT, including the diversity of objects, the immaturity of innovation, and the unstructured ecosystems. Diversity refers to the difficulty of designing business models for the IOT due to a multitude of different types of connected objects combined with only modest standardization of interfaces. Immaturity suggests that quintessential IOT technologies and innovations are not yet products and services but a "mess that runs deep". The unstructured ecosystems mean that it is too early to tell who the participants will be and which roles they will have in the evolving ecosystems. The study argues that managers can overcome these challenges by using a business model design tool that takes into account the ecosystemic nature of the IOT. The study concludes by proposing the grounds for a new design tool for ecosystem business models and suggesting that "value design" might be a more appropriate term when talking about business models in ecosystems. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 5-14 %8 07/2014 %G eng %U http://timreview.ca/article/807 %N 7 %1 Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. %2 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. %3 Aalto University Mervi Rajahonka, D. Sc. (Econ) is a Researcher at Aalto University's School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from Helsinki University. Mervi earned her doctoral degree in Logistics from the Department of Information and Service Economy at the Aalto University. Her research interests include supply chain management, business models, modularity, processes, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %R http://doi.org/10.22215/timreview/807 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Editorial: Service and Innovation (April 2014) %A Chris McPhee %A Marja Toivonen %A Risto Rajala %A Mika Westerlund %K internationalization %K knowledge-intensive business services %K service business development %K service innovation %K service providers %K social platforms %K value chains %K value creation %K value-in-use %K word-of-mouth communication %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 3-5 %8 04/2014 %G eng %U http://timreview.ca/article/779 %N 4 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. %3 Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. %4 Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/779 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Editorial: Service and Innovation (May 2014) %A Chris McPhee %A Risto Rajala %A Marja Toivonen %A Mika Westerlund %K collaboration %K innovation indicators %K innovation practices %K intellectual property %K knowledge-intensive business services %K living labs %K online gaming %K service business development %K service design %K service innovation %K service-dominant logic %K trademarks %K value chains %K value creation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 3-5 %8 05/2014 %G eng %U http://timreview.ca/article/788 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. %3 VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. %4 Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/788 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Effective Digital Channel Marketing for Cybersecurity Solutions %A Mika Westerlund %A Risto Rajala %K cybersecurity %K digital channel marketing %K marketing %K retailer %K sales %K supplier %K value-added reseller %K VAR %X Smaller organizations are prime targets for hackers and malware, because these businesses lack cybersecurity plans and the resources to survive a serious security incident. To exploit this market opportunity, cybersecurity solution providers need to leverage the power of downstream channel members. We investigate how a supplier's digital channel marketing can encourage value-added resellers to sell that supplier’s cybersecurity solutions. Our analysis of survey data from 109 value-added resellers of a multinational supplier shows that resellers are more committed to stock and sell cybersecurity products and services if the supplier’s digital channel marketing provides tools that help them sell the solutions to end customers. This support is likely needed because cybersecurity offerings are technologically complex and systemic by nature, as supported by the finding that value-added resellers pay little attention to supplier’s campaigns and price discounts. Thus, cybersecurity suppliers should maintain trusted and informative relationships with their resellers and provide them with hands-on sales tools, because a reseller's commitment to selling cybersecurity solutions is linked with their ability to understand the offering and with the extent of their supplier relationship. These findings are in line with previous literature on the challenges perceived by salespeople in selling novel and complex technology. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 22-32 %8 10/2014 %G eng %U http://timreview.ca/article/836 %N 10 %1 Carleton University Mika Westerlund, D. Sc. (Econ.), is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley, in the United States, and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his first doctoral degree in Marketing from the Helsinki School of Economics in Finland. He is also a PhD student at Aalto University in the Department of Industrial Engineering and Management. His current research interests include user innovation, industrial ecology, business strategy, and management models in high-tech and service-intensive industries. %2 Aalto University Risto Rajala, D.Sc. (Econ), is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research concerns the management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. %R http://doi.org/10.22215/timreview/836 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Safety in the Online World of the Future %A Nadeem Douba %A Björn Rütten %A David Scheidl %A Paul Soble %A D’Arcy Walsh %K cybersecurity %K prospect theory %K risk-based decision making %K safety %K security %K weak transdisciplinary %X In this article, we address what it means to be safe in the online world of the future by advocating the perspective whereby improving safety will improve resilience in cyberspace. We adopt a specific approach towards transdisciplinarity; present a weakly transdisciplinary model of the safety context and an initial position about what existing disciplines are most relevant; and link prospect theory to risk-based decision making as one example that could lead to a new paradigm for safety. By treating safety as a transdisciplinary challenge, there is an opportunity to enable the participants of the online world to become more productive and creative than ever before. The beneficiary of this increased productivity and creativity will ultimately be the public. The perspective of this article is of interest to senior decision makers, policy makers, managers, educators, strategists, futurists, scientists, technologists, and others interested in shaping the online world of the future. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 41-48 %8 11/2014 %G eng %U http://timreview.ca/article/849 %N 11 %1 Red Canari Nadeem Douba is the founding principal of Red Canari, an information security consulting firm that specializes in the areas of information technology and cybersecurity. With over 15 years experience, Nadeem provides consulting and training services for organizations within the public and private sector. He has also presented at some of the world's largest security conferences and is the author of many well-known open source security tools, including one used by the Internet Archive project. His primary research interests include open source intelligence, application and operating system security, and big data. He received his BEng in Systems and Computer Engineering from Carleton University in Ottawa, Canada. %2 The Conference Board of Canada Björn Rütten is the Senior Research Associate for National Security and Public Safety with The Conference Board of Canada. Bjorn leads the Conference Board’s research projects in the area of national security and public safety and is responsible for the development and execution of the research plan of the Centre for National Security. He also contributes to other security-related network and research initiatives, such as those of the Centre for the North. %3 Carleton University David Scheidl is a recent graduate from the Global Politics program at Carleton University in Ottawa, Canada. During his studies, he focused on security intelligence and geopolitics, with special emphasis on Western security agencies in both the cybersecurity and real-world intelligence fields. He has extensive background in military communications, having served in the Army Signals Reserve since 2009. %4 Communications Security Establishment Paul Soble is a Science Advisor at the Communications Security Establishment (CSE) in Ottawa, Canada. Over the past three decades, he has held a variety of positions at CSE in the areas of enterprise architecture, visualization and data mining, speech and text natural language processing, adaptive antenna arrays, and systems development. He received his BSc and MSc degrees in Electrical Engineering from University of Manitoba in Winnipeg, Canada, and he is a licensed professional engineer in the province of Ontario. %# Communications Security Establishment D’Arcy Walsh is a Science Advisor at the Communications Security Establishment (CSE) in Ottawa, Canada. His research interests include software-engineering methods and techniques that support the development and deployment of dynamic systems, including dynamic languages, dynamic configuration, context-aware systems, and autonomic and autonomous systems. He received his BAH from Queen’s University in Kingston, Canada, and he received his BCS, his MCS, and his PhD in Computer Science from Carleton University in Ottawa, Canada. %R http://doi.org/10.22215/timreview/849 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Using a Capability Perspective to Sustain IT Improvement %A Paul E. Renaud %A Sheppard D. Narkier %A Sonia D. Bot %K capability improvement %K capability maturity model %K change management %K competency capability %K enterprise architecture %K IT function %K organizational culture %K organizational learning %K process capability %K shadow IT %K technology capability %X A firm’s dependency on the information technology (IT) function is increasingly central to its ability to innovate. The IT function must balance this need for change with sustaining consistent, highly reliable operation of all existing services. A firm’s ability to rapidly change IT is impeded by its legacy portfolio of applications and infrastructure because changes need to be very carefully managed and understood in order to avoid unintended consequences leading to system failure and process breakdown. The change imperative for IT is urgent and often determines how IT is valued by the rest of the firm. Improving the IT function’s agility requires improvement in IT capabilities, which can be categorized into three broad classes: technology, process, and competency. This article identifies the critical success factors for creating sustainable change for each of these three capability classes. It draws on the practical experience of the authors and leverages appropriate standards that provide grounding for change within the IT function of the firm, along with the roles and tasks that will be involved in this change agency. The article is of primary benefit for IT executives seeking to sustain an ongoing, systematic transformation of the IT function to enable IT entrepreneurship and agility. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 28-39 %8 06/2014 %G eng %U http://timreview.ca/article/802 %N 6 %1 The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud is a co-author of several patents and authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. %2 Sheppard Narkier is a business-driven, senior information technology executive who generates business value where investment in enabling technology is an integral part of a company’s business strategy. Sheppard’s experience spans roles as a senior executive, enterprise architect, systems engineer, and developer. He has been recognized for building strong, diverse, and motivated teams that have delivered measurable business value in diverse IT environments. He has implemented mission-critical systems, reusable assets, and technology roadmaps in premier financial services institutions such as the American Stock Exchange, S&P, and UBS-IB. Sheppard was a co-founder and Chief Scientist of Adaptivity, which was acquired by EMC. Sheppard is responsible guiding EMC’s application transformation portfolio strategy. Sheppard has a BA in both Mathematics and Anthropology from Oswego State, NY. He is the co-author on several patents, has written thought-leadership blogs for Network World, Adaptivity, and EMC InFocus, and has ghost-written the book Next Generation Datacenters in Financial Services: Driving Extreme Efficiency and Effective Cost Savings. %3 Sonia Bot is an accomplished operational executive who has experienced a wide range of climates in businesses, from unprecedented extreme highs and lows through to various stages of lifecycle development, transformation, and turnaround. She is an entrepreneurial-minded leader and strategic thinker with extensive experience in technology innovation and global business management. Ms. Bot is the Chief Executive of The BOT Consulting Group Inc., where she partners with executives and entrepreneurs of global technology companies in to assist in building, growing, and transforming ventures and to solve wicked business problems. Ms. Bot is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of university and business acceleration boards. Her prior work experience includes Research In Motion (BlackBerry), Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. %R http://doi.org/10.22215/timreview/802 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Enabling Sustainable Improvement in IT Entrepreneurship %A Paul E. Renaud %A Sheppard D. Narkier %A Sonia D. Bot %K capability maturity assessment %K IT capability %K IT entrepreneurship %K IT function %K process ambidexterity %K process maturity %K sustainable metrics %X Firms must embrace processes that enable the information technology (IT) function to become a strategic partner to the business functions it serves. Process ambidexterity is a way for processes to be augmented to improve alignment and adaptability to new markets and technologies. By applying the principles of process ambidexterity, the key elements required for sustainable change within the capabilities that comprise the IT function of the firm are identified. Furthermore, the scope and depth of the dysfunction that is widespread across large firms that depend upon IT are outlined to provide a contextual basis for presenting a solution framework to address sustainable change. This framework for sustainable change is of primary benefit to IT executives seeking to systematically transform the IT function and enable IT entrepreneurship. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 28-38 %8 06/2013 %G eng %U http://timreview.ca/article/694 %N 6 %1 The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community, and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program, and Chief Architect at SHL Systemhouse. Mr. Renaud is a co-author of several patents and authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queen's University. %2 Sheppard Narkier is a business-driven, senior executive in information technology who generates business value where investment in enabling technology is an integral part of a company’s business strategy. Sheppard’s experience spans roles as a senior executive, enterprise architect, systems engineer, and developer. He has been recognized for building strong, diverse, and motivated teams that have delivered measurable business value in diverse IT environments. He has implemented mission-critical systems, reusable assets, and technology roadmaps in premier financial services institutions such as the American Stock Exchange, S&P, and UBS-IB. Sheppard was co-founder and Chief Scientist of Adaptivity, which was recently acquired by EMC. Sheppard is responsible for designing the rules engines that enable better system-design decisions. Sheppard has a BA in both Mathematics and Anthropology from Oswego State, NY. He is the co-author on several patents, has written thought-leadership blogs for Network World and EMC InFocus, and has ghost-written the book Next Generation Datacenters in Financial Services: Driving Extreme Efficiency and Effective Cost Savings. %3 Sonia Bot is an entrepreneurial-minded leader/executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, operational excellence, business transformation and strategy, leading organizational change, and evolving entrepreneurial ecosystems. She is an accomplished industry presenter, author of numerous peer-reviewed articles, member of the Lead to Win Council, and industry executive member of the Technology Entrepreneurship & Commercialization Council at Carleton University. Ms. Bot currently partners with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies in the information and computing technology sector (namely healthcare, mobility, telecommunications, software, Internet, IT) to assist in building, growing, and transforming global ventures and to solve wicked business problems. Her prior work experience includes BlackBerry / Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. %R http://doi.org/10.22215/timreview/694 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T An Enterprise Security Program and Architecture to Support Business Drivers %A Brian Ritchot %K cybersecurity %K cyberthreats %K information assurance %K information risk %K information security %K risk %K security architecture %X This article presents a business-focused approach to developing and delivering enterprise security architecture that is focused on enabling business objectives while providing a sensible and balanced approach to risk management. A balanced approach to enterprise security architecture can create the important linkages between the goals and objectives of a business, and it provides appropriate measures to protect the most critical assets within an organization while accepting risk where appropriate. Through a discussion of information assurance, this article makes a case for leveraging enterprise security architectures to meet an organizations' need for information assurance. The approach is derived from the Sherwood Applied Business Security Architecture (SABSA) methodology, as put into practice by Seccuris Inc., an information assurance integrator. An understanding of Seccuris’ approach will illustrate the importance of aligning security activities with high-level business objectives while creating increased awareness of the duality of risk. This business-driven approach to enterprise security architecture can help organizations change the perception of IT security, positioning it as a tool to enable and assure business success, rather than be perceived as an obstacle to be avoided. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 25-33 %8 08/2013 %G eng %U http://timreview.ca/article/713 %N 8 %1 Seccuris Brian Ritchot is a Senior Information Security Consultant with Seccuris Inc, specializing in the implementation and delivery of intrusion-detection solutions, vulnerability assessment, network analysis, and security architecture. With 11 years of prior experience in the federal government, Brian has developed skills and expertise to support the detection, discovery, and mitigation of cyberthreat activity. Brian has led and managed several high-profile teams and projects to deliver operational security solutions that monitor and protect systems of importance to the Government of Canada. Brian now focuses his time in the private sector, helping a variety of customers across the critical infrastructure sector with their IT security needs. These activities span enterprise security architecture development, incident response and handling, vulnerability assessments, forensic investigations, and specialized IT security expertise to mitigate sophisticated cyberintrusions. %R http://doi.org/10.22215/timreview/713 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T From Idea Crowdsourcing to Managing User Knowledge %A Risto Rajala %A Mika Westerlund %A Mervi Vuori %A Jukka-Pekka Hares %K crowdsourcing %K knowledge management %K lead users %K online communities %K user innovation %X This article explores how technology companies can benefit from user knowledge in product and service innovation beyond mere idea generation through crowdsourcing. We investigate a case from the telecommunications sector to discover the ways a company can overcome the challenges of motivating users to participate in innovation activity and gaining from their knowledge in the innovation process. In particular, we seek to learn how the company has created understanding about the future uses of technology and the developments of the market with the lead users. In addition, we analyze the key means of capturing value from the knowledge gathered from the users, including the essential organizational practices that support user innovation and the ways the company makes sense of the vast volume and variety of user knowledge. Our empirical inquiry increases the understanding of how technology companies can complement and use crowdsourcing to effectively utilize knowledge resident in user communities. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 23-31 %8 12/2013 %G eng %U http://timreview.ca/article/750 %N 12 %1 Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. %2 Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. %3 Aalto University Mervi Vuori, M.Sc. (Econ) is a researcher and doctoral candidate at Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Since 2010, she has acted as a principal researcher in several research projects in the field of purchasing and innovation management. She is currently working on her doctoral dissertation on "Innovating and collaborating with external resources: crowds, communities and suppliers". Her research is centered on the use of external resources, related management interfaces, as well as integration mechanisms in service and business model innovation. %4 Aalto University Jukka-Pekka Hares, M.Sc. (Econ) received his master’s degree from the Aalto University School of Economics in Helsinki, Finland. His master’s thesis focused on crowdsourcing and user knowledge management in online user communities. He is currently working at the public relations agency Manifesto as a communications consultant. %R http://doi.org/10.22215/timreview/750 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Multifactor Authentication: Its Time Has Come %A Jim Reno %K authentication attacks %K authentication mechanisms %K multifactor authentication %K online security %X Transactions of any value must be authenticated to help prevent online crime. Even seemingly innocent interactions, such as social media postings, can have serious consequences if used fraudulently. A key problem in modern online interactions is establishing the identity of the user without alienating the user. Historically, almost all online authentications have been implemented using simple passwords, but increasingly these methods are under attack. Multifactor authentication requires the presentation of two or more of the three authentication factor types: “What you know”, “What you have”, and “What you are”. After presentation, each factor must be validated by the other party for authentication to occur. Multifactor authentication is a potential solution to the authentication problem, and it is beginning to be implemented at websites operated by well-known companies. This article surveys the different mechanisms used to implement multifactor authentication. How a site chooses to implement multifactor authentication affects security as well as the overall user experience. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 51-58 %8 08/2013 %G eng %U http://timreview.ca/article/716 %N 8 %1 CA Technologies Jim Reno is a Distinguished Engineer and Chief Architect for Security at CA Technologies. He joined CA with the Arcot acquisition in October 2010. At Arcot, Jim led the development of strong authentication and risk management systems. He has more than 30 years’ experience in software development, working on operating systems, databases, networking, systems management, and security. Jim is one of the inventors of the 3-D Secure protocol used in the Verified by Visa and MasterCard SecureCode programs. He holds multiple patents in the area of credit card verification and authentication. At CA he guides the overall architecture of CA’s security products as well as security aspects of the entire CA portfolio. %R http://doi.org/10.22215/timreview/716 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Q&A. How Do You Program Innovative Thinking into Company Culture? %A Tim Ragan %K business strategy %K company culture %K entrepreneurship %K innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 44-47 %8 10/2013 %G eng %U http://timreview.ca/article/736 %N 10 %1 C-View Strategies Tim Ragan is the founder/owner of C-View Strategies, a business-design consultancy, and he is the owner of Career Coaching International , where he helps people discover their talents and interests, and accelerate their career objectives. He has over 25 years of experience in numerous functional, management, and executive capacities on three continents with major communications players including Mitel, Nortel, Newbridge Networks, and Alcatel. Tim has a BSc in Electrical Engineering from the University of Alberta in Edmonton, Canada, and an MBA from the University of Ottawa, Canada, where he teaches “Business & Society”, a course that examines the ethical and moral implications of modern business and its interaction with government and civil society. He also regularly teaches graduate-level courses on business-process transformation. %R http://doi.org/10.22215/timreview/736 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T A Research Agenda for Security Engineering %A Rich Goyette %A Yan Robichaud %A François Marinier %K cybersecurity %K information system security engineering %K research %K risk management %K security engineering %K security measurement %K threat modelling %X Despite nearly 30 years of research and application, the practice of information system security engineering has not yet begun to exhibit the traits of a rigorous scientific discipline. As cyberadversaries have become more mature, sophisticated, and disciplined in their tradecraft, the science of security engineering has not kept pace. The evidence of the erosion of our digital security – upon which society is increasingly dependent – appears in the news almost daily. In this article, we outline a research agenda designed to begin addressing this deficit and to move information system security engineering toward a mature engineering discipline. Our experience suggests that there are two key areas in which this movement should begin. First, a threat model that is actionable from the perspectives of risk management and security engineering should be developed. Second, a practical and relevant security-measurement framework should be developed to adequately inform security-engineering and risk-management processes. Advances in these areas will particularly benefit business/government risk assessors as well as security engineers performing security design work, leading to more accurate, meaningful, and quantitative risk analyses and more consistent and coherent security design decisions. Threat modelling and security measurement are challenging activities to get right – especially when they need to be applied in a general context. However, these are decisive starting points because they constitute the foundation of a scientific security-engineering practice. Addressing these challenges will require stronger and more coherent integration between the sub-disciplines of risk assessment and security engineering, including new tools to facilitate that integration. More generally, changes will be required in the way security engineering is both taught and practiced to take into account the holistic approach necessary from a mature, scientific discipline. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 41-50 %8 08/2013 %G eng %U http://timreview.ca/article/715 %N 8 %1 Communications Security Establishment Canada Richard Goyette is Senior Security Architect at Communications Security Establishment Canada. Richard has a BEng and MEng in Electrical Engineering, both from the Royal Military College of Canada in Kingston, Canada. Richard spent 22 years as a Signals officer in the Canadian Forces, where he was involved with a multitude of projects in the areas of intelligence, security, and command and control. He is currently employed in the area of architecture and technology assurance developing security guidance for the wider Government of Canada. %2 Communications Security Establishment Canada Yan Robichaud is a Senior Security Architect at Communications Security Establishment Canada. Yan has a BASc degree in Computer Engineering and MSc degree in Electrical Engineering, both from Université Laval, Québec City, Canada. He provides advice and guidance related to security architecture and engineering, threat assessment, and risk management to Government of Canada departments and agencies. He is involved in key government IT initiatives, such as large IT consolidation projects, enterprise security architecture, and the security of space-based systems. Yan is also involved in the development of IT security courses and leads the production of publications about IT-security guidance, such as "ITSG-33 IT Security Risk Management: A Lifecycle Approach". %3 François Marinier is an independent IT security analyst with experience in all facets of IT-security risk management. François started his career working in computer operations and mainframe application support. He eventually migrated to IT security, where he acquired knowledge and experience in the development and application of processes for IT-security risk management. He has also worked as an analyst, supporting large IT-infrastructure initiatives, in both the public and private sectors. For the last three years, François has dedicated his work almost exclusively to the development of ITSG-33, the next generation of guidelines for IT security risk management for the Government of Canada. %R http://doi.org/10.22215/timreview/715 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Servitization in a Security Business: Changing the Logic of Value Creation %A Arto Rajala %A Mika Westerlund %A Mervi Murtonen %A Kim Starck %K co-creation %K customer value creation %K objectification %K products %K security %K services %K servitization %K value provision %X How can a firm change its value-creation logic from providing technology to selling technology-based services? This is a question many security companies face today when trying to apply a solutions-based business model in response to recent macro- and microeconomic trends. The fact that customers increasingly demand security as a service, rather than technical equipment, challenges the basis of a security firm's value provision and alters the logic of its operation. In this article, we investigate a technology- and product-oriented security business that is now rapidly transforming into a service business. We use data from a case study to propose a 4C model (conceptualization, calculation, communication, and co-creation of value) that can help security providers to objectify their service offerings and succeed in the servitization of their security businesses. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 65-72 %8 08/2013 %G eng %U http://timreview.ca/article/718 %N 8 %1 Aalto University Arto Rajala, D.Sc. (Econ.) is a Senior Researcher in the School of Business at Aalto University in Finland. He earned his doctoral degree in Marketing from the Helsinki School of Economics. Arto's current research interests include business networks, business marketing, business-to-business service development, and innovation ecosystems. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %3 VTT Technical Research Centre of Finland Mervi Murtonen is a senior scientist at VTT Technical Research Centre of Finland. Her research interests include risk assessment practices, security management systems and contracted security services. Mervi holds an MSc degree in Electrical Engineering from Tampere University of Technology, Finland. Currently, she is finalizing her doctoral thesis on supplier-perceived customer value in business-to-business security services. %4 Stanley Security Finland Kim Starck is a Sales and Security Director at Stanley Security Finland. He has strong experience in sales, sales management, as well as security and quality management. Kim has broad understanding of business operations and operations management, and he holds a Professional Master of Security (MBA) degree from Aalto University, Finland. He has been actively involved in process and solution development at Stanley Security. %R http://doi.org/10.22215/timreview/718 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Enabling Process Alignment for IT Entrepreneurship %A Paul E. Renaud %A Sonia D. Bot %K exploitation %K exploration %K IT function %K process alignment %K process ambidexterity %X All firms use information technology (IT). Larger firms have IT organizations whose business function is to supply and manage IT infrastructure and applications to support the firm's business objectives. Regardless of whether the IT function has been outsourced or is resident within a firm, the objectives of the IT organization must be aligned to the strategic needs of the business. It is often a challenge to balance the demand for IT against the available supply within the firm. Most IT organizations have little capacity to carry out activities that go beyond the incremental ones that are needed to run the immediate needs of the business. A process-ambidexterity framework for IT improves the IT organization's entrepreneurial ability, which in turn, better aligns the IT function with the business functions in the firm. Process ambidexterity utilizes both process alignment and process adaptability. This article presents a framework for process alignment in IT. This is useful for understanding how the processes in Business Demand Management, a core component of the process-ambidexterity framework for IT, relate to those in IT Governance and IT Supply Chain Management. The framework is presented through three lenses (governance, business, and technology) along with real-world examples from major firms in the USA. Enabling process alignment in the IT function, and process ambidexterity overall, benefits those who govern IT, the executives who lead IT, as well as their peers in the business functions that depend on IT. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 13-20 %8 11/2012 %G eng %U http://timreview.ca/article/626 %N 11 %1 The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. %2 Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. %R http://doi.org/10.22215/timreview/626 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T How Open Source Has Changed the Software Industry: Perspectives from Open Source Entrepreneurs %A Juho Lindman %A Risto Rajala %K entrepreneurship %K narrative methodology %K Open innovation %K open source software %K service-dominant logic %X The emergence of F/LOSS (free/libre open source software) has triggered several changes in the software industry. F/LOSS has been cited as an archetypal form of open innovation; it consists of the convergence and collaboration of like-minded parties. An increasing number of software firms have taken upon this approach to link outsiders into their service development and product design. Also, software firms have been increasingly grounded their business models on user-centric and service-oriented operations. This article describes a study that investigates these changes from the perspective of F/LOSS entrepreneurs. The findings are summarized into four issues that are critical in managing an F/LOSS business: i) dealing with organizational changes in the innovation process; ii) mastering user involvement; iii) successfully using resources; and iv) designing revenue models. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 5-11 %8 01/2012 %U http://timreview.ca/article/510 %N 1 %1 Hanken School of Economics Juho Lindman is an Assistant Professor in the Hanken School of Economics in Helsinki, Finland. Juho defended his doctoral dissertation focusing on open source software development organization in the Aalto University School of Economics in Helsinki. In the field of information systems science, his current research is focused in the areas of open source software development, open innovation, open data and organizational change. %2 Aalto University Risto Rajala is Director of Research in a multi-school collaboration platform in service research and education at Aalto University in Helsinki, Finland. His recent research has been centered on user-centric and open forms of managing software-intensive innovations, the transformation of software vendors’ business models, IT services and the socio-technical aspects of service systems. Risto holds a PhD in Information Systems Science from the Aalto University, School of Economics. His work has been published widely in refereed scientific journals, international conference proceedings, academic books, and other scientific volumes. He is also a member of the Review Board of the Technology Innovation Management Review. %R http://doi.org/10.22215/timreview/510 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Minimum Viable Product and the Importance of Experimentation in Technology Startups %A Dobrila Rancic Moogk %K lean startup %K minimum viable product %K MVP %X Entrepreneurs are often faced with limited resources in their quest to commercialize new technology. This article presents the model of a lean startup, which can be applied to an organization regardless of its size or environment. It also emphasizes the conditions of extreme uncertainty under which the commercialization of new technology is carried out. The lean startup philosophy advocates efficient use of resources by introducing a minimum viable product to the market as soon as possible in order to test its value and the entrepreneur’s growth projections. This testing is done by running experiments that examine the metrics relevant to three distinct types of the growth. These experiments bring about accelerated learning to help reduce the uncertainty that accompanies commercialization projects, thereby bringing the resulting new technology to market faster. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 23-26 %8 03/2012 %U http://timreview.ca/article/535 %N 3 %1 ADM Consulting Dobrila Rancic Moogk has over 19 years of executive and leadership experience in R&D, marketing, product management, and people management roles in high-tech companies ranging from startups to multinationals in North America and Europe. She is currently working on business strategy, product development, and corporate development with several high-tech startups. Her interests are in the area of increasing the efficiency of innovation commercialization. Also, Dobrila serves as a vice-chair with the University of Ottawa Women in Engineering and Computer Science committee and a vice-chair on the Volunteer Ottawa Board of Directors. Dobrila has a BSEE as well as Master of Engineering and MBA degrees from the University of Ottawa. %R http://doi.org/10.22215/timreview/535 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T The Physical Internet and Business Model Innovation %A Benoit Montreuil %A Jean-François Rougès %A Yan Cimon %A Diane Poulin %K business models %K logistics %K physical internet %K supply chains %X Building on the analogy of data packets within the Digital Internet, the Physical Internet is a concept that dramatically transforms how physical objects are designed, manufactured, and distributed. This approach is open, efficient, and sustainable beyond traditional proprietary logistical solutions, which are often plagued by inefficiencies. The Physical Internet redefines supply chain configurations, business models, and value-creation patterns. Firms are bound to be less dependent on operational scale and scope trade-offs because they will be in a position to offer novel hybrid products and services that would otherwise destroy value. Finally, logistical chains become flexible and reconfigurable in real time, thus becoming better in tune with firm strategic choices. This article focuses on the potential impact of the Physical Internet on business model innovation, both from the perspectives of Physical-Internet enabled and enabling business models. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 32-37 %8 06/2012 %U http://timreview.ca/article/566 %N 6 %1 Université Laval Benoit Montreuil, PEng., PhD (Georgia Tech, ISYE, 1982) is Professor in the Faculty of Administration Sciences at Université Laval in Quebec City, Canada. He holds the Canada Research Chair in Enterprise Engineering. He is a board member of the CIRRELT Interuniversity Research Centre on Enterprise Networks, Logistics and Transportation. He is a member of the EDS Institute on Environment, Development and Society. He is the MHIA Board Liaison of the College Industry Council on Material Handling Education. His main research interests lie in developing concepts, methodologies, and technologies for creating, optimizing, transforming and enabling businesses and value creation networks that can thrive in a fast evolving world. He is the inventor of the Physical Internet towards efficient and sustainable interconnected logistics, and is leading the International Physical Internet Initiative. DC Velocity has named him 2011 Rainmaker-of-the-Year. %2 Université Laval Jean-François Rougès is a PhD Student at the Faculty of Business Administration at Université Laval (Québec City, Canada) and a member of the CIRRELT, Interuniversity Research Centre on Enterprise Networks, Logistics and Transportation. His research focuses on strategy and business model innovation enabled by information and communication technologies. He also works as a consultant in strategic change management. %3 Université Laval Yan Cimon, CD, PhD (HEC Montreal) is Associate Professor of Strategy at the Faculty of Business Administration at Université Laval (Quebec City, Canada). He is the Deputy Director of CIRRELT (Québec), the Interuniversity Research Centre on Enterprise Networks, Logistics and Transportation. He is also an associate member of HEI, the Quebec Institute for Advanced International Studies. His research focuses on networks and alliances between firms. His most recent research focuses on the dynamics of Canada-US value chain integration and how they may better leverage the innovative power of complex North American value creation networks that are too often overlooked. A winner of many awards for the implications and impact of his work, he has also been elected to Alpha Iota Delta. %4 Université Laval Diane Poulin, PhD (École Polytechnique de Paris/France) is full Professor of Strategy at the Faculty of Business Administration at Université Laval (Quebec City, Canada). She is a founder member of CIRRELT (Québec), the Interuniversity Research Centre on Enterprise Networks, Logistics and Transportation. She is also a member of CeRTAE, the Enterprise Architecture and Transfer Research Centre, and FORAC, Research Consortium of expertise for the advancement of the forest products industry. Her research focuses on innovation and technologies, networks enterprises and alliances. %R http://doi.org/10.22215/timreview/566 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Process Adaptability in the IT Supply Chain %A Paul E. Renaud %A Sonia D. Bot %K exploitation %K exploration %K IT function %K process adaptability %K process ambidexterity %K supply chain %X The continuous pressure to minimize IT costs challenges the IT function to achieve a balance between its own effectiveness and the productivity of the users in the business functions that it serves (i.e., user effectiveness). In many cases, user effectiveness is sacrificed to ensure IT function effectiveness. Process adaptability improves the IT organization’s entrepreneurial ability by balancing these conflicting productivity and performance objectives. This article applies a process-ambidexterity framework to examine how process adaptability in IT is affected by the choice of different strategies for IT Demand Management as well as different fulfillment strategies for IT Supply Chain Management. Alternative fulfillment strategies are presented, along with criteria and indicators that impact IT and user effectiveness that have been applied within major firms. IT and senior business executives will find this article valuable for helping understand how they can influence the balance between IT and user productivity through their choice of different Demand Management and IT fulfillment strategies. Academic readers will discover that, while process adaptability in IT is an important enabler for implementing dynamic alignment between business and IT function objectives, there may be circumstances where IT process adaptability is not a priority for the business. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 33-40 %8 11/2012 %G eng %U http://timreview.ca/article/627 %N 11 %1 The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. %2 Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. %R http://doi.org/10.22215/timreview/627 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Process Ambidexterity for IT Entrepreneurship %A Sonia D. Bot %A Paul E. Renaud %K business demand %K business value chains %K exploitation %K exploration %K IT %K IT supply %K process ambidexterity %X All firms use information technology (IT). Larger firms have information technology organizations whose business function is to supply and manage IT infrastructure and applications to support business needs for IT. While some firms have chosen to outsource the IT function, the majority rely on an internal IT organization that is focused on running the IT infrastructure and optimizing IT operations and applications by exploiting technology improvements over time. Most IT organizations have little capacity to carry out transformational initiatives because they are focused on incremental improvements needed to run the business. As the global economy contracts, growing cost pressure on firms escalates the need for the IT function to behave in a more entrepreneurial manner that accelerates the availability of new technological solutions to enhance productivity and lower cost of doing business. This article provides a process-based perspective for understanding and addressing an IT function’s ability to implement entrepreneurial practices that better align the IT function to business functions. This is done by developing the capability of process ambidexterity. Improving an IT organization’s entrepreneurial ability results in improved productivity, shorter time to market, and lower operational costs – as validated by recent practice with major firms in the USA. Developing process ambidexterity in the IT function benefits those who govern IT, the executives who lead IT, as well as their peers in the business functions that depend on IT. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 16-22 %8 08/2012 %U http://timreview.ca/article/596 %N 8 %1 Sonia Bot is an entrepreneurial-minded executive and strategic thinker with extensive experience in technology innovation and global business management. She specializes in new venture creation, product management and delivery, business transformation and strategy, and leading organizational change. She is an accomplished industry presenter, author of numerous peer-reviewed articles, and industry executive member of the Technology Innovation Management Council at Carleton University. Ms. Bot currently provides consulting services by partnering with executives and entrepreneurs of small-to-medium enterprises and large entrepreneurial companies to assist in building, growing, and transforming new ventures and to solve wicked business problems. Her prior work experience includes Research In Motion, Nortel, Bell-Northern Research, IBM, and TransCanada Pipelines. She holds degrees in Computer Science with Systems Design / Electrical Engineering (BMath) from the University of Waterloo and Biomedical Engineering (MASc) from the University of Toronto, and she is a certified Lean Six Sigma Master Black Belt. %2 The Lanigan Group Paul Renaud is Chief Executive of The Lanigan Group, which specializes in customer-driven product strategy and business-aligned IT service delivery. He is an advisor to CEOs, CTOs, and CIOs in the technology community and he is a member of industry advisory boards, including Queen’s University’s Innovation Council for the School of Computing and Ubiquity’s Chairman’s Advisory Board prior to its acquisition by Avaya. His previous roles include VP Business Intelligence Development at Cognos, Director of Computing & Networking and the Advanced Computing Research Lab at Bell Northern Research, Director of Nortel’s Public Network Switching Capacity program and Chief Architect at SHL Systemhouse. Mr. Renaud authored Introduction to Client/Server Systems, which was published in four languages and widely used as a university textbook. He has a BSc degree in Computer Science and Mathematics from Queens University. %R http://doi.org/10.22215/timreview/596 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Q&A. What Does a Global Startup Need to Know to Enter China? %A Sara Rauchwerger %K born global %K China %K globalization %K internationalization %K market entry %K market research %K startup %K strategy %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 41-45 %8 11/2012 %G eng %U http://timreview.ca/article/628 %N 11 %1 Chamber of Commerce International Consortium for Entrepreneurs Sara Rauchwerger is the Founder and Director of the Chamber of Commerce International Consortium for Entrepreneurs (CCICE), an organization that connects entrepreneurs globally. She is also the Founder and Managing Director of BG Strategy, a leading global market entry services company, specializing in helping clients enter global markets including industry-specific investment opportunities. Ms. Rauchwerger brings over 20 years of business development and business strategy experience from both private enterprises and government contracts from various telecommunications, aerospace, and information technology companies. She has helped companies extend globally and has particular expertise in the Chinese market. Ms. Rauchwerger participates regularly as a speaker presenting globally, at board meetings, investor pitches, lectures, conferences, forums, university lectures, and other events. She holds an MBA Degree in International Business from the Grenoble Graduate School of Business, France, and a BS Degree in Aeronautical Engineering from San Jose State University, California. %R http://doi.org/10.22215/timreview/628 %0 Journal Article %J Open Source Business Resource %D 2011 %T Creating an Environment That Encourages Women Entrepreneurs %A Roseann O'Reilly Runte %X If women do not participate fully in entrepreneurial activities, we lose half the potential of our society and economic development will be limited. Women who do take on entrepreneurial roles succeed admirably. Thus, their participation is all the more important. This article cites a speech by Sheryl Sandberg, Facebook's COO, in which she offers several reasons for women's lack of participation and leadership. These factors are discussed and several solutions are proposed which could contribute to making the environment of a community more supportive and conducive to the successful participation of women in leadership roles. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 07/2011 %G eng %U http://timreview.ca/article/453 %N July 2011 %9 Articles %1 Carleton University Dr. Roseann O'Reilly Runte is President and Vice-Chancellor of Carleton University. She is the author of numerous scholarly works in the fields of French and comparative literature. She has written extensively on economic and cultural development, higher education, and the importance of research. In addition, she is a creative writer and has received a prize in poetry from the Académie française. Dr. Runte has been awarded the Order of Canada and the French Order of Merit and is a Fellow of the Royal Society of Canada. %0 Journal Article %J Technology Innovation Management Review %D 2011 %T Letters to the Editor %A Roseann O'Reilly Runte %A Rafik Goubran %A Jerry Tomberlin %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 1 %P 5-6 %8 10/2011 %U http://timreview.ca/article/487 %N 1 %1 President, Carleton University %2 Dean, Faculty of Engineering, Carleton University %3 Dean, Sprott School of Business, Carleton University %R http://doi.org/10.22215/timreview/487 %0 Journal Article %J Open Source Business Resource %D 2011 %T A Network-Centric Snapshot of Value Co-Creation in Finnish Innovation Financing %A Jukka Huhtamäki %A Martha G. Russell %A Kaisa Still %A Neil Rubens %X In this article, we apply the concept of value co-creation to the analysis of linkages between organizations and their human and financial resources to observe the emergence of cooperative activities in a specific innovation system. Through visual network analysis of a federated and socially constructed dataset of organizations and their related actors, we show how co-creation occurs through financial linkages. We use the ecosystem concept as a metaphoric reference to value co-creation with a network-centric mindset. Business financing linkages reveal convergence and co-creation in the innovation ecosystem, and network analysis is used to visualize the relationships between firms. Through the lens of relationship-based synergy, we provide a snapshot of innovation funding, which highlights the collaboration of venture capital and government agencies in co-creating the emerging Finnish innovation ecosystem. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 03/2011 %G eng %U http://timreview.ca/article/424 %N March 2011 %9 Articles %1 Tampere University of Technology Jukka Huhtamäki (M.Sc, Hypermedia) is a researcher, a post-graduate student, and a teacher working for the Hypermedia Laboratory (HLab) at Tampere University of Technology. Jukka also collaborates with the Innovation Ecosystems Network, lead by Martha G. Russell. His interests include visual social media analytics, methods of streamlining social network visualisation and information visualisation, user and information modeling and the development methods, and implementation technologies of social, adaptive, and distributed hypermedia. Currently, Jukka is working to develop data-driven visual analysis processes for insights on, for example, social media usage and innovation diffusion. %2 Stanford University Martha G. Russell is Senior Research Scholar at Human Sciences Technology Advanced Research Institute and Associate Director of Media X at Stanford University, a membership-based, interdisciplinary research catalyst focused on people, media, technology, and innovation. Dr. Russell's background spans a range of business development, innovation, and technology-transfer initiatives in information sciences, communications, and microelectronics at the University of Minnesota, The University of Texas at Austin, and Stanford University. She collaborates with Stanford's Innovation Ecosystems Network and serves on the editorial boards of the Journal of Interactive Advertising, the Journal of Electronics, and Technology Forecasting and Social Change. %3 VTT Technical Research Centre Kaisa Still studies innovation, technology transfer, and the role of technology, with a focus on information and knowledge creation, sharing, and management. Her studies focus on supporting collaboration and cooperation in organizations as well as in community settings. Recent studies include mobile, online and social networking communities, innovation ecosystems, and innovation indicators. Dr. Still has over 10 years of cross-sector business and academic experience in Finland, USA and China. She currently works for VTT Technical Research Centre of Finland and collaborates with Stanford's Innovation Ecosystems Network. %4 University of Electro-Communications, Japan Dr. Neil Rubens is an Assistant Professor at the Knowledge Systems Laboratory, University of Electro-Communications, Japan. He is the Director of Active Intelligence Research Group and is a member of the Innovation Ecosystems Network at Stanford University. He holds an M.Sc. degree from the University of Massachusetts and a Ph.D. degree from the Tokyo Institute of Technology - both in Computer Science. His research focuses on developing Active Intelligence systems, which are systems Artificial Intelligence systems that are self-adaptable utilizing unsupervised and semi-supervised learning, and active communication and data acquisition. He collaborates with Stanford's Innovation Ecosystems Network. %0 Journal Article %J Technology Innovation Management Review %D 2011 %T Reasons for Patent Protection and Cost-effective Patent Filing Options for SMEs %A Natalie Raffoul %A Art Brion %K innovation %K intellectual property %K patent cost %K patent filing %K patent protection %X Many innovative small and medium enterprises (SMEs) do not seek patent protection for their innovations, either because they are skeptical about the perceived benefits or wary of the perceived costs. However, by failing to protect their intellectual property with patents, they leave themselves exposed to attack by other patent holders. This article explores arguments for patent protection as well as filing options that can protract the patenting process while simultaneously reducing patenting costs. By choosing their patent application filings wisely, SMEs can keep their patenting options open for as long as possible while delaying costs. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 1 %P 29-33 %8 12/2011 %U http://timreview.ca/article/505 %N 3 %1 CLANCY P.C. + BRION RAFFOUL Natalie Raffoul is a founding partner of CLANCY P.C. + BRION RAFFOUL. As a registered patent agent and lawyer with a background in electrical engineering, she has extensive experience in drafting patent applications for technologies including: electronics, wireless and optical communications and networking, telecommunications switching, optical components and manufacturing processes, optical fibre manufacturing processes, satellite components, fuel cell technologies, security devices and software processes for supply chain management. Natalie is also experienced in filing and prosecuting Canadian, U.S., and PCT international patent applications. She provides advice to her clients, in English and in French, on worldwide patent filing strategies and portfolio management. She is also a frequent speaker on intellectual property matters. %2 CLANCY P.C. + BRION RAFFOUL Art Brion is a computer engineer, lawyer, and a U.S. and Canadian patent agent. Since 1998, he has assisted clients ranging from multinational corporations to high-tech startup companies to lone inventors. Prior to founding CLANCY P.C. + BRION RAFFOUL, Art practiced with two IP boutique firms in Ottawa. His practice centers on not just the drafting and prosecution of patent applications worldwide but also on providing advice regarding portfolio management and worldwide patent filing strategies. He also provides advice on intellectual property mining and licensing strategies. Art’s fields of specialization include software/Internet-based technologies, wireless technologies, communications and computer and networking and related systems, optics/electro-optic communication systems, cryptography/encryption based technologies, semiconductors and business method systems. A former Editor-in-Chief of the UNB Law Journal, he enjoys the thrust and parry of patent prosecution as it mirrors one of his main preoccupations: fencing. %R http://doi.org/10.22215/timreview/505 %0 Journal Article %J Open Source Business Resource %D 2010 %T Experiences From the OSSIE Open Source Software Defined Radio Project %A Carl B. Dietrich %A Jeffrey H. Reed %A Stephen H. Edwards %A Frank E. Kragh %X This article briefly describes OSSIE, a university-based open source Software Defined Radio project based on the U.S. Department of Defense's Software Communications Architecture. The OSSIE software has proven useful for rapid prototyping by industry as well as for published research and education of hundreds of graduate and undergraduate students and short course participants. In addition to examples of OSSIE's successes, the project's challenges and approaches to mitigating and overcoming them are described. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 03/2010 %G eng %U http://timreview.ca/article/334 %N March 2010 %9 Articles %1 Virginia Tech Carl B. Dietrich is a Research Assistant Professor in the Bradley Department of Electrical and Computer Engineering at Virginia Tech, where he completed Ph.D. and M.S. degrees after graduating from Texas A and M University. He worked with the Defense Information Systems Agency, Arlington, Virginia and Bell Northern Research, Richardson, Texas and conducted research on adaptive and diversity antenna systems and radio wave propagation. His current work in software defined radio (SDR) includes leading projects related to the OSSIE open source effort. He chairs the Wireless Innovation Forum Educational Work Group, is a member of IEEE, ASEE, and Eta Kappa Nu, and is a Professional Engineer in Virginia. %2 Virginia Tech Jeffrey H. Reed is the Willis G. Worcester Professor in the Bradley Department of Electrical and Computer Engineering and director of Wireless @ Virginia Tech. His area of expertise is in software radios, cognitive radios, wireless networks, and communications signal processing. He is an IEEE Fellow and the author of Software Radio: A Modern Approach to Radio Design (Prentice Hall, 2002) and An Introduction to Ultra Wideband Communication Systems (Prentice Hall, 2005). %3 Virginia Tech Stephen H. Edwards, Associate Professor of Computer Science at Virginia Tech, has interests in component-based software, automated software testing, and educational uses of computers. As the PI on an NSF phase II CCLI project, he developed Web-CAT, the most widely used open-source automated grading tool for computer programming assignments, with nearly 10,000 users at over 30 institutions worldwide. He is also a member of his department's undergraduate program committee, and chair of the subcommittee on curriculum and courses. Dr. Edwards has a background in component-based systems and has collaborated on software-defined radio research since 2007. %4 Naval Postgraduate School Frank E. Kragh is an Assistant Professor of Electrical and Computer Engineering at the Naval Postgraduate School in Monterey, California. Dr. Kragh received his B.S. from Caltech in 1986, his M.S. from the University of Central Florida in 1990, and his Ph.D. from the Naval Postgraduate School in 1997. His chief research and teaching interests are digital communications, software defined radio, multiple-input multiple-out systems, and military communications systems. %0 Journal Article %J Open Source Business Resource %D 2010 %T Migrating an Existing Business to a New Approach to Revenue Generation %A Howard Rosenblum %X Traditional development and commercialization models take too long, cost too much, and expose founders to excessive risk. A new approach for small technology companies to generate revenue has been proposed by Bailetti. In the new approach, the top management team of a small technology company uses a a platform to co-create value by collaborating with all the stakeholders of its development and commercialization decisions and builds trust on its work practices and market offers. The purpose of this article is to provide the lessons learned from working with a top management team of a profitable business that uses a traditional approach to development and commercialization and wishes to migrate to the new approach. The article will be useful to managers and owners of existing small companies and vendor-neutral, non-profit organizations that wish to grow their businesses. The article is organized as follows. First, a hypothetical situation of a musical band illustrates the options available to a company that wishes to increase its revenue. This example is based on our work with a local technology. Next, we describe the lessons we learned while preparing the plan to migrate the existing company to the new approach to generate revenue. The hypothetical situation is used to illustrate the lessons learned. Finally, conclusions are provided. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 09/2010 %G eng %U http://timreview.ca/article/381 %N September 2010 %9 Articles %1 Carleton University Howard Rosenblum is a graduate student in the Technology Innovation Management program at Carleton University in Ottawa. He has over 15 years of experience in the medical, military, and telecom industries. Howard is a System/Business Analyst who has utilized software engineering principles across the spectrum from architecture and requirements through to deployment. %0 Journal Article %J Open Source Business Resource %D 2010 %T Open Source Partner Strategy: Are Your Core Businesses Aligned? %A Susan Riekki-Odle %X Technology companies have historically viewed partnerships through myopic, one-way lenses, asking only: "What can this partner do for me?" This type of thinking is even more pervasive with channel sales partnerships, where technology vendors limit the exploration of value to short term revenue contribution. Vendors must broaden their scope and range of site when embarking on a path of partnership strategy. Ecosystem analysis, economic modeling, and creative go-to-market development are critical components of successful partnership strategies. This article discusses this critical business strategy through a real world example and an overview of best practice. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 07/2010 %G eng %U http://timreview.ca/article/364 %N July 2010 %9 Articles %1 ChannelGain Susan Riekki-Odle is Founder and President of ChannelGain. ChannelGain enables early-stage and early-growth technology companies to succeed in channels and strategic partnerships. It does this by objectively assessing existing programs, identifying gaps and opportunities, developing customized strategies that support the corporate plan and mentor resources to increase overall effectiveness. Over the past 16 years, Susan's high-tech experience has touched every function within the sales organization. At a management level, Susan has performed the role of Manager of Channels, Director of Sales, Director of Channels, Vice President of Sales, and Vice President of Operations. Susan has held these permanent revenue-based roles with Quest Software, FastLane Technologies, neuroLanguage, OmniMark Technologies, and Peak Sales Recruiting. %0 Journal Article %J Open Source Business Resource %D 2010 %T Youth Entrepreneurship: Ottawa's Portfolio in Talent Development %A Sonia Riahi %X Youth's natural disposition for innovation and change make young people well suited for entrepreneurship, provided the community can give youth the right support to overcome their challenges and improve their odds of success. A city's economic development benefits from youth entrepreneurship in terms of employment creation, product and service innovation, market competition, community revitalization, and income generation. Youth entrepreneurs face greater challenges then adult entrepreneurs, and therefore would benefit from talent development programs to support them with skills, mentoring, networking, and access to resources in order to increase their rate of success. This article looks at the youth entrepreneurship programs available in Ottawa, examines how they rate, and identifies some opportunities for improvement in the delivery of programs. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 11/2010 %G eng %U http://timreview.ca/article/394 %N November 2010 %9 Articles %1 OCRI TalentBridge Sonia Riahi holds a Master's degree from the University of Ottawa in Engineering Management and a B.Eng in Mechanical Engineering from Carleton University. She has spent the last 2.5 years working in entrepreneurship with OCRI TalentBridge, a program that gives technically educated students the opportunity to learn entrepreneurial skills by working with local startups. In the past she has worked with both the private and public sectors in research and development, 3D modeling, project management, product marketing, and teaching. Highly involved in youth entrepreneurship, she has sat on the Mayor's Economic Development Steering Committee and has managed and been involved with several youth entrepreneurial initiatives, including the Ottawa Innovation Challenge, the Ottawa Community Challenge, and The Ottawa Experience. %0 Journal Article %J Open Source Business Resource %D 2009 %T Geospatial: An Open Source Microcosm %A Paul Ramsey %X Open source has seen great success in general information processing, but does it have a future in vertical markets? In this article, we examine how geospatial open source provides an example of the market challenges of a mid-sized vertical market. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 02/2009 %G eng %U http://timreview.ca/article/234 %N February 2009 %9 Articles %1 OpenGeo Paul Ramsey is a Senior Consultant with OpenGeo, a social enterprise dedicated to providing support and service on a complete stack of open source geospatial products, from database to middleware to web interface. Mr. Ramsey is a Director of the Open Source Geospatial Foundation and the 2008 recipient of the Sol Katz Award for accomplishments in open source geospatial software. %0 Journal Article %J Open Source Business Resource %D 2009 %T Geospatial Primer: in Search of the Next "Killer App" %A Andrew Ross %X Soon after Codd wrote his paper on relational algebra in 1970, relational databases significantly changed the way people manage data. Today, relational databases are the workhorses of enterprise data storage. Similarly, imagine a world without email or the Internet. What will the next "killer app" or "killer service" look like? What kinds of attributes and features will it provide? In this article, we provide a primer on geospatial technology. We then explain possible reasons for growth in the geospatial industry, examine Ingres' geospatial project, and relate the material to learnings about open source as a protocol for business. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 02/2009 %G eng %U http://timreview.ca/article/237 %N February 2009 %9 Articles %1 Ingres Andrew Ross is a Director within the Engineering team at Ingres. He leads a team of software engineers to work on Ingres community projects including Geospatial and CAFE. Prior to joining Ingres, Andrew was an Architect and software developer at Nortel. Andrew has been developing and using open source for over a decade and teaching University classes using open source since 2004. He is a charter member of The Open Source Geospatial Foundation. Andrew is Founder and President of the Free and Open Source Software Learning Centre, a non-profit dedicated to improving people's lives through skills development and outreach using open source. %0 Journal Article %J Open Source Business Resource %D 2008 %T Child-Centric Laptop to Help Address Social Needs %A John Roese %X The One Laptop Per Child Foundation, founded by MIT professor Nicholas Negroponte and a team of educators, developers and technologists, was launched in 2005 to design, manufacture and distribute laptop computers that are affordable enough to provide every child in the world with access to new channels of learning. Known as the XO, the little green-and-white US$188 laptop has since gone on to introduce computer literacy and self-empowered learning to children in countries and environments previously considered inaccessible. It's also an example of social innovation, where companies like Nortel are leveraging novel approaches-including open source software development-to drive change that will benefit society. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 09/2008 %G eng %U http://timreview.ca/article/182 %N September 2008 %9 Articles %1 Datamonitor John Roese is Nortel's Chief Technology Officer and is responsible for leading the company's research and development strategy and for directing future research across all product portfolios. Roese is the functional leader of Nortel's 10,000+ scientists, engineers and designers worldwide. Before joining Nortel, he held the position of CTO at Broadcom Corporation, Enterasys Networks, and Cabletron Systems. Roese sits on the boards of the One Laptop Per Child association, ATIS and Blade Network Technologies, and is actively involved in the IEEE and IETF, as well as other standards bodies. He has co-authored a number of IEEE standards and related documents. Roese holds a Bachelor of Science in Electrical Engineering (BSEE) from the University of New Hampshire. %0 Journal Article %J Open Source Business Resource %D 2008 %T Contrasting Proprietary and Free/Open Source Game Development %A Alessandro Rossi %A Marco Zamarian %X Free/Libre Open Source Software (F/LOSS) development practices are gaining momentum in the computer game industry. This traditionally proprietary industry is becoming more interested in the F/LOSS paradigm for developing complex software projects. Software practitioners, both managers and developers, need to understand the potential in order to benefit properly from incorporating F/LOSS practices into their proprietary production cycle. Comparisons between proprietary and F/LOSS software development processes are usually characterized in terms of the relationship between property rights, revenue distribution and power within a network of actors. By contrast, coordination and control practices, mediating artifacts and development tools, and the interactions between the different actors involved in the development are often neglected. Proprietary and F/LOSS development differ in terms of the knowledge exchanges between the relevant actors and the different strategies employed to overcome information asymmetries. Recognizing this difference is an essential step for evaluating how proprietary, closed-source software houses can benefit by integrating various F/LOSS practices into their development agenda. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 10/2008 %G eng %U http://timreview.ca/article/192 %N October 2008 %9 Articles %1 University of Trento Alessandro Rossi is Assistant Professor of Management at the Faculties of Economics and Engineering, University of Trento. His research interests are related to managerial cognition and to the economics and management of innovation and new technologies. He is currently investigating how organizations design and produce complex artifacts, with particular reference to knowledge intensive industries and to the open source/open content paradigm of production. %2 University of Trento Marco Zamarian is Associate Professor of Organization Theory and Behavior and Human Resource Management at the Faculty of Economics, University of Trento. His current research interests include organizational learning, knowledge creation and replication in geographically distributed contexts, the impact of IT artifacts on organizational knowledge, industrial clusters, and the evaluation of the effects of public subsidies to the private sector, in particular for technology acquisition and research and development activities. %0 Journal Article %J Open Source Business Resource %D 2008 %T Hybrid Software Boosts High Performance Computing Productivity %A David Rich %X Users of high performance computing have long enjoyed the availability of both commercial and open source software (OSS). But they typically resided in separate worlds. Open source was favored by the academic and government research communities while commercial independent software vendors served the HPC needs of specific industries, such as aerospace or energy. This article examines how the wall between these two software worlds is crumbling as industry increasingly adopts more open source tools. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 08/2008 %G eng %U http://timreview.ca/article/176 %N August 2008 %9 Articles %1 Interactive Supercomputing David Rich is Vice President of Marketing at Interactive Supercomputing Inc. He has more than 23 years of HPC and networking experience in both large and entrepreneurial high tech companies. At AMD, he directed the company's entry into the HPC cluster market and secured large wins such as the Red Storm system at Sandia National Laboratories and the Dawning 4000A at the Shanghai Supercomputer Center. While at AMD, he served as president of the HyperTransport Consortium, a standards organization for high-speed interconnect technology. David's earlier experience includes being the founding manager of the TotalView product line, which has become the de facto standard for parallel and distributed debugging. He served as vice president of Fujitsu System Technologies, which developed high-speed networking technology that was a pre-cursor to InfiniBand. His parallel processing experience started at BBN Technologies where he worked on the Butterfly series of computers. David received a bachelor's degree in computer science from Brown University. %0 Journal Article %J Open Source Business Resource %D 2008 %T Open Health Tools: Tooling for Interoperable Healthcare %A Skip McGaughey %A Ken Rubin %X The Open Health Tools initiative is creating an ecosystem focused on the production of software tooling that promotes the exchange of medical information across political, geographic, cultural, product, and technology lines. At its core, OHT believes that the availability of high-quality tooling that interoperates will propel the industry forward, enabling organizations and vendors to build products and systems that effectively work together. This will ?raise the interoperability bar? as a result of having tools that just work. To achieve these lofty goals, careful consideration must be made to the constituencies that will be most affected by an OHT-influenced world. This document outlines a vision of OHT?s impact to these stakeholders. It does not explain the OHT process itself or how the OHT community operates. Instead, we place emphasis on the impact of that process within the health industry. The catchphrase ?code is king? underpins this document, meaning that the manifestation of any open source community lies in the products and technology it produces. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 11/2008 %G eng %U http://timreview.ca/article/206 %N November 2008 %9 Articles %1 Open Health Tools Skip McGaughey is Executive Director of Open Health Tools. Open Heath Tools is a collaborative open source effort between national health agencies, major healthcare providers, researchers, academics, international standards bodies and companies from Australia, Canada, United States, United Kingdom and Europe. Its goal is to develop common healthcare IT products and services and provide software tools and components that accelerate the implementation of electronic health information interoperability. Skip was co-founder of Eclipse, a multi-language, multi-vendor open source platform for tool integration. There are over 800,000 organizations and four million developers using Eclipse. Eclipse pioneered the linkage between building open source software and enabling successful and profitable ecosystems to deliver technology to customers. %2 EDS Ken Rubin is a senior healthcare architect with a leading systems integrator. His focus is informatics and electronic health records interoperability. He has supported the [US] Veterans Health Administration and the [UK] National Programme for IT. Mr. Rubin chairs committees for the OMG, HL7, Open Health Tools, and the Healthcare Services Specification Project (HSSP), and has been involved in healthcare for over a decade. %0 Journal Article %J Open Source Business Resource %D 2008 %T Open Source Software for Corporate IT %A Bruno von Rotz %X Of all the choices available when selecting open source software (OSS), which ones are likely to meet business and technology requirements? What tools, if any, exist to help companies assess the enterprise readiness of a proposed open source solution? This article introduces the Enterprise Open Source (EOS) Directory, a resource which was designed to help corporations accustomed to evaluating commercial closed source software find enterprise-ready open source solutions. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 05/2008 %G eng %U http://timreview.ca/article/147 %N May 2008 %9 Articles %1 Optaros Bruno von Rotz is the country manager for Switzerland at Optaros. He has more than 20 years of IT consulting and system integration experience. Prior to Optaros, he was the Consulting Practice Lead for Enterprise Integration Solutions in EMEA for Novell and Cambridge Technology Partners. Prior to Novell, he worked for McKinsey and Company, where he focused on IT strategy and architecture. Bruno graduated from the Federal Institute of Technology (ETH) in Zurich with specialization in Information Systems. %0 Journal Article %J Open Source Business Resource %D 2008 %T Project Conifer %A Art Rhyno %X Sharing resources lies at the heart of librarianship, and libraries have a long history of collaborative projects and initiatives. It comes as no surprise then to find that libraries have a natural synergy with open source software and there have been some recent activities where open source solutions have been applied to large scale services. This article describes a project between several Ontario university libraries to work together on a mission critical OSS application for their campuses. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 08/2008 %G eng %U http://timreview.ca/article/178 %N August 2008 %9 Articles %1 University of Windsor Art Rhyno is a Systems Librarian at the University of Windsor, Chair of the Technical Committee for Knowledge Ontario, and the co-owner of a community newspaper (The Essex Free Press). He has published articles and book chapters on topics ranging from technology to genealogy and quantum physics, and is author of Using Open Source Systems for Digital Libraries, published by Libraries Unlimited. Art is also a former president of the Ontario Library and Information Technology Association and was the recipient of the Ontario College and University Association's Librarian of the Year Award in 2004, and co-recipient of the OLITA 2008 Award for Technical Innovation. %0 Journal Article %J Open Source Business Resource %D 2008 %T Social Innovation: Access and Leadership %A Roseann O'Reilly Runte %X We live in an age where the rapid pace of technological innovation and the ability to disseminate knowledge far exceed our capacity to ensure that all members of society receive their benefits. The challenges in providing access to technology have been largely solved in this globally connected world. How to best use that technology to increase social value and alleviate lack of education, poverty, and other societal problems is an ongoing question with no easy answers. This article explores the challenges for social innovation and the use of information technology. These challenges are: i) access to technology; ii) access to learning; iii) the use of technology in teaching and research; and iv) the establishment of a framework of knowledge. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 09/2008 %G eng %U http://timreview.ca/article/186 %N September 2008 %9 Articles %1 Carleton University Dr. Roseann O'Reilly Runte is President and Vice-Chancellor of Carleton University. She is the author of numerous scholarly works in the fields of French and comparative literature. She has written extensively on economic and cultural development, higher education and the importance of research. In addition, she is a creative writer and has received a prize in poetry from the Academie francaise. Dr. Runte has been awarded the Order of Canada and the French Order of Merit and is a Fellow of the Royal Society of Canada. %0 Journal Article %J Open Source Business Resource %D 2007 %T Adding Value to Information Systems Using Free Data %A Ervin Ruci %X This article provides an example of how a graduate student in Ontario used open source software and freely available data to solve a technical dilemma, start and grow a business, and provide services which benefit many. It also illustrates how easily new features and customizations can be developed when an API is made available to its users. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 08/2007 %G eng %U http://timreview.ca/article/87 %N August 2007 %9 Articles %1 Geocoder.ca Ervin Ruci came to Canada from Albania in 1996 as an undergraduate. He graduated in 2001 with a degree in Mathematics and Computer Science. After graduation he moved to Ottawa, where he worked as Applications Developer for CIRA. Ervin is currently working on his masters degree in Computational Geometry at the Ottawa-Carleton Computer Science Institute. He has also been working on several local start up companies, including Geocoder.ca and Foodpages.ca. %0 Journal Article %J Open Source Business Resource %D 2007 %T Evolution of an Open Source Strategy %A Kelly Rankin %A Ronald Baecker %X On June 8th, 2005, we officially launched the ePresence (http://epresence.tv/) Interactive Media Open Source Consortium, at the Knowledge Media Design Institute (KMDI), University of Toronto (UofT). We had been researching and developing ePresence, our webcasting, webconferencing, and archiving software project for about five years. Throughout the early phase of the project we used the system to produce live webcasts of KMDI's annual lecture series. Eventually word spread about our webcasting system and other universities, such as Memorial University in Newfoundland, became interested. It was obvious that the time to share our project with the world had come, but what wasn't obvious to us at the time was how we were going to do that. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 10/2007 %G eng %U http://timreview.ca/article/68 %N October 2007 %9 Articles %1 University of Toronto Kelly Rankin is the Manager for the ePresence Open Source Consortium. She has given numerous ePresence demonstrations and has produced a number of webcast learning events, including, "The Business of Software" and the Project Open Source | Open Access keynote address. In addition to her activities as Consortium Manager, she is completing her Bachelor's Degree in Philosophy at the University of Toronto. %2 University of Toronto Ronald Baecker is Professor of Computer Science, Bell University Laboratories Chair in Human-Computer Interaction, and founder and Chief Scientist of the Knowledge Media Design Institute at the University of Toronto. He is Principal Investigator of the Canada-wide NSERC Network for Effective Collaboration Technologies through Advanced Research (NECTAR) and Project Director, ePresence Interactive Media. Baecker is an active researcher, lecturer, and consultant on human-computer interaction and user interface design, and software entrepreneurship. %0 Journal Article %J Open Source Business Resource %D 2007 %T QNX Hybrid Software Model %A Lawrence Rosen %X QNX Software Systems' new software model integrates open source and proprietary software products in new ways. It is a step forward in the embedded systems market toward openness and freedom of software development, and it gives QNX customers significantly greater flexibility to extend and adapt QNX technology for their own purposes. The new QNX model is an effort to address fundamental problems in the way proprietary embedded software is traditionally developed and distributed. Today, the rate of change to software and hardware is so rapid, and software so complex, that vendors and customers alike struggle to keep up. Often, software vendors are their own worst bottleneck, as they work to fix or extend their existing products while also attempting to satisfy new, and often divergent, customer needs. Meanwhile, the sophisticated users and customers in the embedded market often know exactly what features and functions they want; many would make the modifications themselves if allowed to do so. And many of them would welcome opportunities to cooperate and share the results of their collective development efforts, just as they would in an open source project. A pure open source approach doesn't work in all cases, and it doesn't work for QNX which does not believe that relinquishing all control over their intellectual property and giving it away for free would best serve the interests of their customers. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 10/2007 %G eng %U http://timreview.ca/article/63 %N October 2007 %9 Articles %1 Rosenlaw and Einschlag Lawrence Rosen is a founding partner of Rosenlaw and Einschlag, a technology law firm that specializes in intellectual property protection, licensing, and business transactions for technology companies. Larry served as general counsel and secretary of the Open Source Initiative (OSI) and currently advises commercial open source companies and non-profit open source projects, including the Apache Software Foundation. His book, Open Source Licensing: Software Freedom and Intellectual Property Law, was published by Prentice Hall in 2004.