%0 Journal Article %J Technology Innovation Management Review %D 2012 %T Organizational Ambidexterity: How Small Technology Firms Balance Innovation and Support %A John Schreuders %A Alem Legesse %K ambidextrous organization %K entrepreneurship %K innovation %K support %X Many technology entrepreneurs start their companies by focusing on an innovation that creates a market offer to attract their first customers. When the entrepreneur’s firm makes its first sale, the dynamics of the organization change and the entrepreneur faces a new challenge: how can the firm concurrently develop new products and support existing customers? This problem is of great concern to entrepreneurs who own small technology firms and is the subject of this article. In this article, we first address the innovate-versus-support dilemma that small technology firms face early in their lifecycles. Next, we describe the paradigm of the ambidextrous organization. We conclude with a discussion of five mechanisms small firms can use to achieve balance in their quest to concurrently satisfy the need to innovate while fulfilling the demands of existing clients and products. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 17-21 %8 02/2012 %U http://timreview.ca/article/522 %N 2 %1 Carleton University John Schreuders is a senior software systems engineer at Mitel Networks in Kanata, Ontario. John is a licensed professional engineer with Professional Engineers Ontario (PEO). After graduating from the Royal Military College in Kingston, John started his engineering career as a combat systems engineer in the Canadian Navy. After that, he went on to work for defence contractors and later for the International Space Station project. Recently John returned from working in New York as a software systems engineer for Wall Street. He is currently pursuing his Master’s degree in Technology Innovation Management at Carleton University in Ottawa, Canada. %2 Carleton University Alem Legesse is pursuing his M.Eng studies in Carleton University’s Technology Innovation Management program in Ottawa, Canada. He is the founder of Syncrodata Inc., a software company that provides software development services for Android, Blackberry, and iOS devices. He holds an MSc degree offered jointly by computer science, engineering, and mathematics at Carleton University. His research interests are mobile developments, telecommunications, open source, and business models. He previously worked as a software designer for RIM, Alcatel-Lucent, and Nortel, and as a flight security analyst for Transport Canada. %R http://doi.org/10.22215/timreview/522 %0 Journal Article %J Open Source Business Resource %D 2011 %T Nokia's Hybrid Business Model for Qt %A John Schreuders %A Arthur Low %A Kenneth Esprit %A Nerva Joachim %X In today's challenging economy, startup companies are finding it more and more difficult to gain a foothold and traction in the market. Free/libre open source software (F/LOSS) allows a company to gain exposure to their products. However, few firms offer F/LOSS solutions alone. The vast majority combine proprietary and open source products while receiving revenues from both traditional license fees and open source offerings (Bonaccorsi and Giannangeli, 2006). This dual practice of offering F/LOSS as well as a commercial license is a hybrid business model. In this article, we focus on the hybrid business model for Nokia's Qt product: how it is implemented, why it was implemented, and the extent to which the model has been effective. The Qt story illustrates how F/LOSS business models were developed during a period when participants were just beginning to understand how to make money with open source. %B Open Source Business Resource %I Talent First Network %C Ottawa %8 01/2011 %G eng %U http://timreview.ca/article/413 %N January 2011 %9 Articles %1 Carleton University John Schreuders is a graduate student in the Technology Innovation Management program at Carleton University in Ottawa. Prior to his work at Carleton, John received his BEng in Computer Engineering at the Royal Military College of Canada in Kingston, Ontario. John has 15 years of experience in designing real-time software systems in many different fields, including defense, aerospace, finance and telecommunications. %2 Crack Semiconductor Arthur Low is a graduate student in the Technology Innovation Management program at Carleton University in Ottawa. He has over 18 years of experience in Integrated Circuit design. Art is an Electrical Engineer who uses open source IC design simulators and software development tools for his cryptographic Silicon IP business, Crack Semiconductor. %3 Carleton University Kenneth Esprit received his BSc degree from the University of Pinar del Rio, Cuba in Telecommunication and Electronics Engineering, in 2004. He is currently a graduate student in the Technology Innovation Management program at Carleton University in Ottawa. He has over the 6 years of experience in mobile communication and has used open source software as an optimization tool for radio frequency planning and BTS maintenance. %4 Carleton University Nerva Joachim is an Electrical Engineer and has over ten years of experience in electronic control systems design. He has worked in Montreal, Toronto, and the Ottawa capital region. He is currently a graduate student in the Technology Innovation Management program at Carleton University in Ottawa, where he is involved in a collaborative project with Ottawa University, the Natural Sciences and Engineering Research Council of Canada (NSERC), the Ottawa Centre for Research and Innovation (OCRI), and Kylowave Inc., a company that is a member of the Lead to Win ecosystem.