%0 Journal Article %J Technology Innovation Management Review %D 2021 %T The Acceptance of Digital Surveillance in an Age of Big Data %A Mika Westerlund %A Diane A. Isabelle %A Seppo Leminen %K Acceptance %K Biometric %K Citizen Privacy %K digital identity %K Digital surveillance %K Intelligence activities %K Mass surveillance %K personal data %K privacy %X News media companies and human rights organizations have been increasingly warning about the rise of the surveillance state that builds on distrust and mass surveillance of its citizens. The COVID-19 pandemic is fostering digitalization and state-corporate collaboration, leading to the introduction of contact tracing apps and other digital surveillance technologies that bring about societal benefits, but also increase privacy invasion. This study examines citizens' concerns about their digital identity, the nation-state's intelligence activities, and the security of biodata, addressing their impacts on the trust in and acceptance of governmental use of personal data. Our analysis of survey data from 1,486 Canadians suggest that those concerns have negative impacts on citizens' acceptance of governmental use of personal data, but not necessarily on their trust in the nation-state being respectful of privacy. Government and corporations, it is concluded, should be more transparent about the collection and uses of data, and citizens should be more active in "watching the watchers" in the age of Big Data. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 32-44 %8 03/2021 %G eng %U timreview.ca/article/1427 %N 3 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Carleton University Diane A. Isabelle, PhD, is an Associate Professor of International Business at Carleton University. Her research focuses broadly on the areas of science, innovation, and techno-entrepreneurship within a global context. Specifically, her research is organized around the following three inter-related themes: 1) International entrepreneurship & ecosystems, 2) Internationalization (International New Ventures and SMEs), 3) Global collaborative research and Science, Technology and Innovation policy. In addition to these themes, she is researching and publishing on Technology-integrated and international interdisciplinary experiential learning in higher education. Prior to joining Sprott in 2011, Dr. Isabelle worked in several senior executive roles related to science, technology and industrial research (Industrial Research Assistance Program - IRAP) at the National Research Council of Canada (NRC), the Government of Canada’s premier research and technology organization. She started her career as a project engineer for several multinational firms, including General Electric, Esso and Boeing Aerospace. %3 University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %& 32 %R http://doi.org/10.22215/timreview/1427 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Editorial: Living Labs (9/10, 2021) %A Seppo Leminen %A Dimitri Schuurman %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 3-5 %8 12/2021 %G eng %U timreview.ca/article/1460 %N 9/10 %1 University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %2 imec.livinglabs Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %& 3 %R http://doi.org/10.22215/timreview/1460 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T An Exploration of Blockchain-based Traceability in Food Supply Chains: On the Benefits of Distributed Digital Records from Farm to Fork %A Mika Westerlund %A Soham Nene %A Seppo Leminen %A Mervi Rajahonka %K blockchain %K distributed ledger technology %K food innovation %K Food safety %K food supply chain %K supply chain management %K traceability %X There are growing internal and external pressures for traceability in food supply chains due to food scandals. Traceability refers to tracking food from the consumer back to the farm and vice versa for quality control and management. However, many traceability solutions have failed to meet the needs of supply chain stakeholders. Blockchain is a novel distributed database technology that could solve some issues of traditional traceability systems, such as cost of adoption and vulnerabilities to hacking and data tampering. This study aims to gain insights on the benefits of applying blockchain technology for traceability in food supply chains through literature review and an investigation of five companies that are experimenting with blockchain-based food traceability. Our findings suggest that, upon implementation and contribution by all supply chain participants, blockchain-based traceability can provide cost-savings, reduced response time to food scandals and food-borne illness outbreaks, improved security and accuracy, better compliance with government regulations, and thus increase consumer trust. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 6-18 %8 06/2021 %G eng %U timreview.ca/article/1446 %N 6 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Universities Canada Soham Nene is a Business Systems Analyst with Universities Canada in Ottawa, Ontario since August 2019. He works on designing student scholarship software / system solutions by performing requirements analysis, developing software system workflows, and studying system capabilities. He holds a master’s degree in the Technology Innovation Management program at Carleton University and holds an undergraduate degree in Information Technology from Pune University, India. He is passionate about technology and food innovation and entrepreneurship. While pursuing master’s degree Soham worked on ‘Benefits of Blockchain-based Traceability in Food Supply Chains’ as his research project. %3 University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %4 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC) at South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %& 6 %R http://doi.org/10.22215/timreview/1446 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Technology Project Summaries as a Predictor of Crowdfunding Success %A Mika Westerlund %A Ishdeep Singh %A Mervi Rajahonka %A Seppo Leminen %K backers %K crowdfunding %K failure %K funding %K fundraising %K Kickstarter %K prediction %K project %K success %K topic modelling %X Crowdfunding has emerged in recent years as an important alternative means for technology entrepreneurs to raise funds for their products and business ideas. While the success rate of crowdfunding projects is somewhat low, scholarly understanding of what distinguishes projects that reach their fundraising goals from those that fail remains incomplete. Further, studies on crowdfunding success often examine a number of variables that make predicting success a challenge for entrepreneurs wiling to use crowdfunding. This study uses topic modelling on a data set of over 21,000 technology projects from Kickstarter to investigate if short-text project summaries can reveal predictors of fundraising success on crowdfunding platforms. The results indicate that compared to those that fail in fundraising, project summaries of successfully funded technology projects put forward more trendy topics, use wording that reflects novelty, and focus on solving a social problem. Our results contribute to theory and practice by suggesting the importance of summarizing project content for crowdfunding success. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 33-44 %8 12/2021 %G eng %U timreview.ca/article/1472 %N 11-12 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Carleton University Ishdeep Singh is a web developer at the ITS web services Team at Carleton University. He is a technology enthusiast and has completed his master's in Technology Innovation Management (TIM) program from Carleton University. He has worked with big consulting firms - Infosys as well as small-scale digital marketing and real estate technology startups. Ishdeep is an inventive IT professional receptive to novel technologies and measures that are specially associated with societal benefits. He is proficient in researching and analyzing data to identify, create and execute technological problems related to the Implementation, Adaptation and scalability of Products. His present research interests include business technology strategy, social analytics, technology optimization, adaptation strategy, SME and marketing. %3 South-Eastern Finland University of Applied Sciences Mervi Rajahonka, DSc (Econ), MSc (Tech), LLM, works as RDI Specialist in the field of Digital Economy at South-Eastern Finland University of Applied Sciences Xamk, Finland, and as Adjunct Research Professor at Carleton University in Canada. Her research interests include digitalization, entrepreneurship, business models, working women, service innovations and sustainable logistics. Her research has been published in numerous publications and international refereed journals. Her publications are listed on Google Scholar. %4 University of South-Eastern Norway Seppo Leminen is Drammen City Municipality chaired (Full) Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. He is an Associate Editor in Techovation and an Associate editor in BRQ, Business Research Quarterly. His current research topics includes digital business models and ecosystems (cf. Internet of Things), robotics, block chains, living labs, innovation ecosystems, collaborative and networked models of innovations, collaborative methods of innovations, as well as management and marketing models for different types of companies. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %& 33 %R http://doi.org/10.22215/timreview/1472 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T The Role of Analytics in Data-Driven Business Models of Multi-Sided Platforms: An exploration in the food industry %A Diane Isabelle %A Mika Westerlund %A Mohnish Mane %A Seppo Leminen %X The collection and use of data play an increasingly important role in the growth and success of today’s digital multi-sided platforms (MSPs). However, many aspiring MSPs lack effective strategies for using data to establish a profitable data-driven business model (DDBM). This study explores how MSPs in the food industry can utilize data to develop such a DDBM. Based on an analysis of seven illustrative cases of high-growth MSPs, namely food delivery and meal kit providers, the study identifies eight factors that reveal the role of analytics in those firms’ DDBM, and further classifies them into three DDBM boosters. The findings contribute to our extant knowledge on MSPs and DDBM by addressing how digital platforms in the food industry can leverage big data to optimize their current business processes, predict future value of their product and service offerings, and develop their partnerships. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 5-16 %8 07/2020 %G eng %U timreview.ca/article/1371 %N 7 %1 Carleton University Diane Isabelle is an Associate Professor of International Business. Her research focuses broadly on the areas of science, innovation and techno-entrepreneurship within a global context. Specifically, her research is organized around the following three inter-related themes: 1) International entrepreneurship & ecosystems, 2) Internationalization (International New Ventures and SMEs), 3) Global collaborative research and Science, Technology and Innovation policy. In addition to these themes, she is researching and publishing on Technology-integrated and international interdisciplinary experiential learning in higher education. Prior to joining Sprott in 2011, Dr. Isabelle worked in several senior executive roles related to science, technology and industrial research (Industrial Research Assistance Program - IRAP) at the National Research Council of Canada (NRC), the Government of Canada’s premier research and technology organization. She started her career as a project engineer for several multinational firms, including General Electric, Esso and Boeing Aerospace. %2 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %3 NTT Data Mohnish Mane, MEng, is a Senior Business Analyst at NTT Data Canada. Previously, he held a similar position at Tata Consultancy services. Mohnish earned his Master’s degree in Technology Innovation Management at Carleton University, focussing on data driven business models. He is a solutions-driven business analyst with diverse experience in Power, Healthcare and Oil and Gas industries where he has lead cross functional teams in the development, documentation and delivery of complex IT projects. In his free time, he is involved in conducting various cooperate social responsibility events and volunteering opportunities. %4 University of South-Eastern Norway Seppo Leminen is a Full Professor of Innovation and Entrepreneurship in the USN School of Business at the University of South-Eastern Norway in Norway, a Research Director at Pellervo Economic Research in Finland, an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Cleaner Production, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Innovation Management, and the Technology Innovation Management Review, among many others. %& 5 %R http://doi.org/10.22215/timreview/1371 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Does Entrepreneurial Marketing Underrate Competition? %A Mika Westerlund %A Seppo Leminen %K competition %K entrepreneurial %K environment %K marketing %K orientation %X This study aims to investigate the relationship between marketing needs and actions in entrepreneurial marketing. So doing, it explores how the entrepreneur’s interpretation of the needs that arise from the changes and opportunities in the business environment affects their actions in entrepreneurial marketing. We establish and test a set of hypotheses over a sample of 3,097 entrepreneur-led small firms from Finland. The results show that entrepreneurial perception of environmental pressure in terms of partners, customers, and competitors is linked to the marketing practices of small firms in terms of developing business relations, publicity, and offerings. That is, actions in entrepreneurial marketing depend on the entrepreneur’s ability to interpret needs based on the signals in the business environment. However, the study confirms that entrepreneurs pay less attention to competition, which affects their marketing actions, and it suggests that both research and practice of entrepreneurial marketing should pay more regard to competition. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 16-27 %8 09/2018 %G eng %U https://timreview.ca/article/1183 %N 9 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Pellervo Economic Research & Aalto University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. %R http://doi.org/10.22215/timreview/1183 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Editorial: Living Labs (December 2018) %A Chris McPhee %A Seppo Leminen %A Dimitri Schuurman %A Mika Westerlund %A Eelko Huizingh %K analysis %K constructs %K cultural space %K definition %K ENoLL %K framework %K innovation %K ISPIM %K lean startup %K library %K living labs %K methodology %K stakeholder %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 3-6 %8 12/2018 %G eng %U https://timreview.ca/article/1200 %N 12 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Pellervo Economic Research, Aalto University, and Carleton University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. %3 imec.livinglabs Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. %4 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %# University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management and Director of the Innovation Centre of Expertise Vinci at the University of Groningen, the Netherlands. He is founder of Huizingh Academic Development, offering workshops academic research and academic writing to increase the publishing performance of academics. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM). His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 350 articles, has edited more than 30 special issues of journals, and has published several textbooks. %R http://doi.org/10.22215/timreview/1200 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Key Constructs and a Definition of Living Labs as Innovation Platforms %A Mika Westerlund %A Seppo Leminen %A Christ Habib %K constructs %K definition %K ENoLL %K innovation %K living labs %K platform %X Despite the growing popularity of using living labs as innovation platforms and the increasing scholarly attention toward the topic, still relatively little is known about many of their central characteristics. We use a qualitative research approach to identify key constructs of living labs and to understand how these constructs show up in the operation of living labs. So doing, we used theoretical constructs from the literature on user innovation, co-creation, and living labs to analyze a sample of membership applications to the European Network of Living Labs (ENoLL). The results from the content analysis of 40 applications revealed nine key constructs that are characteristic to living labs: 1) objective, 2) governance, 3) openness, 4) stakeholders, 5) funding, 6) value, 7) communications, 8) infrastructure, and 9) methods. These key constructs provide new insight that helps us to provide a definition of living labs as innovation platforms. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 51-62 %8 12/2018 %G eng %U https://timreview.ca/article/1205 %N 12 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Pellervo Economic Research, Aalto University, and Carleton University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. %3 Carleton University Christ Habib is an MASc graduate from the Technology Innovation Management program at Carleton University in Ottawa, Canada. He also holds a BEng in Biomedical and Electrical Engineering. Christ has experience working in the public and private sectors, working closely with clients and managing large-scale projects; he has been offering management-consulting services for SMEs; and he is currently a systems engineer at General Dynamics. He is passionate about business development; systems, processes, operations, marketing, and analytics; and understanding user/client needs for innovation development. He was awarded the engagement leadership award by popular vote through the Mindtrust program for his facilitation skills in managing collaborative work. %R http://doi.org/10.22215/timreview/1205 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T A Topic Modelling Analysis of Living Labs Research %A Mika Westerlund %A Seppo Leminen %A Mervi Rajahonka %K big data %K data mining %K innovation %K Living lab %K living laboratory %K research trends %K text analytics %K topic modeling %K topic modelling %X This study applies topic modelling analysis on a corpus of 86 publications in the Technology Innovation Management Review (TIM Review) to understand how the phenomenon of living labs has been approached in the recent innovation management literature. Although the analysis is performed on a corpus collected from only one journal, the TIM Review has published the largest number of special issues on living labs to date, thus it reflects the advancement of the area in the scholarly literature. According to the analysis, research approaches to living labs can be categorized under seven broad topics: 1) Design, 2) Ecosystem, 3) City, 4) University, 5) Innovation, 6) User, and 7) Living lab. Moreover, each topic includes a set of characteristic subtopics. A trend analysis suggests that the emphasis of research on living labs is moving away from a conceptual focus on what living labs are and who is involved in their ecosystems to practical applications of how to design and manage living labs, their processes, and participants, especially users, as key stakeholders and in novel application areas such as the urban city context. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 40-51 %8 07/2018 %G eng %U http://timreview.ca/article/1170 %N 7 %1 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %2 Aalto University Seppo Leminen is an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. %3 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland, and she is an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at the SBC for about 10 years. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %R http://doi.org/10.22215/timreview/1170 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Categorization of Innovation Tools in Living Labs %A Seppo Leminen %A Mika Westerlund %K innovation tool %K Living lab %K method %K Open innovation %K user innovation %X This article examines the link between innovation processes and the use of innovation tools in living labs. So doing, it develops a conceptual framework based on the literature to analyze 40 living labs in different countries. The study contributes to the discussion on living labs by introducing a new typology of living labs based on their innovation process characteristics and usage of tools: linearizer, iterator, mass customizer, and tailor. Moreover, it proposes three ways to organize innovation activities in living labs. The article concludes by providing a set of implications to theory and practice, and suggesting directions for future research on living labs. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 15-25 %8 01/2017 %G eng %U http://timreview.ca/article/1046 %N 1 %1 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Business Industrial Marketing, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %2 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/1046 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Editorial: Innovation in Living Labs (February 2017) %A Chris McPhee %A Seppo Leminen %A Mika Westerlund %A Dimitri Schuurman %A Pieter Ballon %K action research %K business-to-business %K emotions %K innovation %K living labs %K needsfinding %K operations %K reflection %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 3-6 %8 02/2017 %G eng %U http://timreview.ca/article/1052 %N 2 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Laurea University of Applied Sciences Seppo Leminen is a Principal Lecturer at the Laurea University of Applied Sciences and serves as an Adjunct Professor of Business Development at Aalto University in Finland and an Adjunct Research Professor at Carleton University in Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %3 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %4 imec.livinglabs Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %# imec.livinglabs Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. In 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union's 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and a MA in Modern History from Katholieke Universiteit Leuven. %R http://doi.org/10.22215/timreview/1052 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Editorial: Innovation in Living Labs (January 2017) %A Chris McPhee %A Dimitri Schuurman %A Pieter Ballon %A Seppo Leminen %A Mika Westerlund %K agile methods %K conceptualizations %K innovation labs %K Innovation management %K innovation tool %K living labs %K Open innovation %K user innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 3-6 %8 01/2017 %G eng %U http://timreview.ca/article/1044 %N 1 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 imec.livinglabs Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %3 imec.livinglabs Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. In 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union's 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and a MA in Modern History from Katholieke Universiteit Leuven. %4 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %# Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/1044 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Towards Third-Generation Living Lab Networks in Cities %A Seppo Leminen %A Mervi Rajahonka %A Mika Westerlund %K city %K co-creation %K collaborative innovation %K innovation %K Living lab %K networks %K Open innovation %K smart city %K third-generation %X Many cities engage in diverse experimentation, innovation, and development activities with a broad variety of environments and stakeholders to the benefit of citizens, companies, municipalities, and other organizations. Hence, this article discusses such engagement in terms of next-generation living lab networks in the city context. In so doing, the study contributes to the discussion on living labs by introducing a framework of collaborative innovation networks in cities and suggesting a typology of third-generation living labs. Our framework is characterized by diverse platforms and participation approaches, resulting in four distinctive modes of collaborative innovation networks where the city is: i) a provider, ii) a neighbourhood participator, iii) a catalyst, or iv) a rapid experimenter. The typology is based on an analysis of 118 interviews with participants in six Finnish cities and reveals various ways to organize innovation activities in the city context. In particular, cities can benefit from innovation networks by simultaneously exploiting multiple platforms such as living labs for innovation. We conclude by discussing implications to theory and practice, and suggesting directions for future research. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 21-35 %8 11/2017 %G eng %U http://timreview.ca/article/1118 %N 11 %1 Laurea University of Applied Sciences Seppo Leminen is a Principal Lecturer at the Laurea University of Applied Sciences in Espoo, Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Engineering and Technology Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %2 South-Eastern Finland University of Applied Sciences XAMK Mervi Rajahonka, DSc (Econ), works as an RDI Advisor at the Small Business Center (SBC), currently a part of the South-Eastern Finland University of Applied Sciences XAMK, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. She has been working at the SBC for about 10 years, participating in numerous EU-funded projects. She earned her doctoral degree in Logistics from the Department of Information and Service Economy at Aalto University School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from the University of Helsinki. Her research interests include sustainable logistics and supply chain management, high-tech and service business models, service modularity, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %3 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor of Technology Innovation Management at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/1118 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Editorial: Living Labs and User Innovation (January 2016) %A Chris McPhee %A Seppo Leminen %A Dimitri Schuurman %A Mika Westerlund %A Eelko Huizingh %K closed innovation %K field trials %K impact assessment %K living labs %K Open innovation %K user engagement %K user innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 3-6 %8 01/2016 %G eng %U http://timreview.ca/article/955 %N 1 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %3 iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %4 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %# University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management at the Faculty of Economics and Business, University of Groningen in the Netherlands. His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 300 articles, has edited more than 20 special issues of journals, and has published several textbooks. His consulting activities include support of companies in their strategy and innovation efforts. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM) and the Director of Huizingh Academic Development, through which he has run more than 50 workshops around the world to help both junior and senior academics to publish for career advancement and to attract funding through improved written communication. %R http://doi.org/10.22215/timreview/955 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Editorial: Smart Cities and Regions (December 2016) %A Chris McPhee %A Taina Tukiainen %A Seppo Leminen %A Mika Westerlund %K collaborative innovation %K ecosystems %K living labs %K online platforms %K Open innovation %K regional innovation %K smart cities %K smart regions %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 3-5 %8 12/2016 %G eng %U http://timreview.ca/article/1037 %N 12 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Aalto University Taina Tukiainen is a Senior Researcher at Aalto University in Espoo, Finland, and she is a Cabinet Member of the President of the EU Committee of the Regions (CoR). She has worked for over 20 years within industry and universities and for over 10 years at Nokia Corporation as a senior manager, and she has worked on various projects with international university and industry collaboration. She was, until 2014, Director of Digibusiness Finland. Her research interest is strategic research including innovation, technology management, and entrepreneurship. Taina's doctoral dissertation was The Unexpected Benefits of Internal Corporate Ventures: An Empirical Examination of the Consequences of Investment in Corporate Ventures (2004), and the title of her latest book was The Finnish Startups in Globally Evolving Ecosystems: Value for Finland (2014). %3 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Business Industrial Marketing, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others %4 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/1037 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Cities as Collaborative Innovation Platforms %A Taina Tukiainen %A Seppo Leminen %A Mika Westerlund %K collaborative innovation %K creative citizen %K industry %K Living lab %K Open innovation %K smart city %X In this article, we focus on the role of a city as an orchestrator for innovation. We argue that cities should establish active dialogue with their citizens, and private and public sectors actors to co-create, develop, test, and offer service innovations that utilize diverse sets of platforms such as living labs. Our research contributes to the discussions of open and user innovations from the perspective of cities as communities that involve and integrate citizens and companies to collaborative innovation activities. While acknowledging that cities are platforms for simultaneous and divergent innovation initiatives, we identify four principal types of collaborative innovation. Cities serve as platforms for: i) improving everyday life; ii) conducting consumer and citizen experiments; iii) experimenting and implementing new technologies and services; and iv) creating new innovations and economies. Finally, we offer guidelines for fostering collaborative innovation activities between the public and private sectors. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 16-23 %8 10/2015 %G eng %U http://timreview.ca/article/933 %N 10 %1 Aalto University Taina Tukiainen is a Senior Researcher at Aalto University in Espoo, Finland, and she is a Cabinet Member of the President of the European Union Committee of the Regions (CoR). She has worked for over 20 years within industry and universities and for over 10 years at Nokia Corporation as a senior manager, and she has worked on various projects with international university and industry collaboration. She was, until 2014, Director of Digibusiness Finland. Her research interest is strategic research including innovation, technology management, and entrepreneurship. Taina's doctoral dissertation was The Unexpected Benefits of Internal Corporate Ventures: An Empirical Examination of the Consequences of Investment in Corporate Ventures (2004), and the topic of her latest book was The Finnish Startups in Globally Evolving Ecosystems: Value for Finland (2014). She has recently published papers in Organization Science and MIT Sloan Management Review. %2 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology, now the School of Electrical Engineering at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %3 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/933 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Editorial: Living Labs and User Innovation (December 2015) %A Chris McPhee %A Seppo Leminen %A Dimitri Schuurman %A Mika Westerlund %A Eelko Huizingh %K business models %K closed innovation %K context %K crowdsourcing %K innovation networks %K living labs %K Open innovation %K spaces and places %K urban living labs %K user innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 3-5 %8 12/2015 %G eng %U http://timreview.ca/article/947 %N 12 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %3 iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %4 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %# University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management at the Faculty of Economics and Business, University of Groningen in the Netherlands. His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 300 articles, has edited more than 20 special issues of journals, and has published several textbooks. His consulting activities include support of companies in their strategy and innovation efforts. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM) and the Director of Huizingh Academic Development, through which he has run more than 50 workshops around the world to help both junior and senior academics to publish for career advancement and to attract funding through improved written communication. %R http://doi.org/10.22215/timreview/947 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Editorial: Smart Cities and Regions (October 2015) %A Chris McPhee %A Taina Tukiainen %A Seppo Leminen %A Mika Westerlund %K collaboration %K ecosystems %K innovation ecosystem %K living laboratories %K living labs %K Open innovation %K regional innovation %K smart cities %K smart regions %K smart specialisation %K smart specialization %K sustainability %K urban capabilities %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 3-6 %8 10/2015 %G eng %U http://timreview.ca/article/931 %N 10 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Aalto University Taina Tukiainen is a Senior Researcher at Aalto University in Espoo, Finland, and she is a Cabinet Member of the President of the European Union Committee of the Regions (CoR). She has worked for over 20 years within industry and universities and for over 10 years at Nokia Corporation as a senior manager, and she has worked on various projects with international university and industry collaboration. She was, until 2014, Director of Digibusiness Finland. Her research interest is strategic research including innovation, technology management, and entrepreneurship. Taina's doctoral dissertation was The Unexpected Benefits of Internal Corporate Ventures: An Empirical Examination of the Consequences of Investment in Corporate Ventures (2004), and the topic of her latest book was The Finnish Startups in Globally Evolving Ecosystems: Value for Finland (2014). She has recently published papers in Organization Science and MIT Sloan Management Review. %3 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology, now the School of Electrical Engineering at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %4 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/931 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T The Grey Areas Between Open and Closed in Innovation Networks %A Seppo Leminen %A Taija Turunen %A Mika Westerlund %K closedness %K innovation %K innovation network %K Living lab %K Open innovation %K openness %X This study argues that there are different degrees of openness and closedness in innovation activity, and it highlights the need for more research on the "grey areas" between totally open and totally closed innovation, particularly in innovation networks where multiple stakeholders collaborate for innovation. Here, we focus on four key aspects of innovation networks, as characterized by their degrees of openness or closedness: governance, motivation, interaction, and innovation practices. The categorization is based on a review of theory and an empirical analysis of three distinct innovation networks, two of which represent the open living lab model, and one of which exemplifies the traditional closed innovation model. Our results can help managers improve efficiency in innovation networks by better understanding the grey areas between open and closed in innovation. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 6-18 %8 12/2015 %G eng %U http://timreview.ca/article/948 %N 12 %1 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %2 Aalto University Taija Turunen is an Assistant Professor in the Department of Management Studies at Aalto University's School of Business in Finland. Taija holds a doctoral degree in Industrial Engineering and Management from Aalto University's School of Science. During her academic career, Taija has managed several research projects in the area of service operations management and service innovation. Before joining academia, Taija worked as a management consultant in the field of industrial service operations. %3 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/948 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Q&A. What Are Living Labs? %A Seppo Leminen %K benefits %K definition %K innovation systems %K living labs %K Open innovation %K types %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 29-35 %8 09/2015 %G eng %U http://timreview.ca/article/928 %N 9 %1 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, Management Decision, the International Journal of Technology Management, and the Technology Innovation Management Review, among many others. %R http://doi.org/10.22215/timreview/928 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Designing Business Models for the Internet of Things %A Mika Westerlund %A Seppo Leminen %A Mervi Rajahonka %K business model %K design tool %K ecosystem %K Internet of Things %K IOT %K value %K value design %X This article investigates challenges pertaining to business model design in the emerging context of the Internet of Things (IOT). The evolution of business perspectives to the IOT is driven by two underlying trends: i) the change of focus from viewing the IOT primarily as a technology platform to viewing it as a business ecosystem; and ii) the shift from focusing on the business model of a firm to designing ecosystem business models. An ecosystem business model is a business model composed of value pillars anchored in ecosystems and focuses on both the firm's method of creating and capturing value as well as any part of the ecosystem's method of creating and capturing value. The article highlights three major challenges of designing ecosystem business models for the IOT, including the diversity of objects, the immaturity of innovation, and the unstructured ecosystems. Diversity refers to the difficulty of designing business models for the IOT due to a multitude of different types of connected objects combined with only modest standardization of interfaces. Immaturity suggests that quintessential IOT technologies and innovations are not yet products and services but a "mess that runs deep". The unstructured ecosystems mean that it is too early to tell who the participants will be and which roles they will have in the evolving ecosystems. The study argues that managers can overcome these challenges by using a business model design tool that takes into account the ecosystemic nature of the IOT. The study concludes by proposing the grounds for a new design tool for ecosystem business models and suggesting that "value design" might be a more appropriate term when talking about business models in ecosystems. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 5-14 %8 07/2014 %G eng %U http://timreview.ca/article/807 %N 7 %1 Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. %2 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. %3 Aalto University Mervi Rajahonka, D. Sc. (Econ) is a Researcher at Aalto University's School of Business in Helsinki, Finland. She also holds a Master’s degree in Technology from the Helsinki University of Technology and a Master’s degree in Law from Helsinki University. Mervi earned her doctoral degree in Logistics from the Department of Information and Service Economy at the Aalto University. Her research interests include supply chain management, business models, modularity, processes, and service innovations. Her research has been published in a number of journals in the areas of logistics, services, and operations management. %R http://doi.org/10.22215/timreview/807 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Coordination and Participation in Living Lab Networks %A Seppo Leminen %K bottom-up %K coordination %K enabler-driven %K exhalation-dominated %K inhalation-dominated %K innovation approach %K Living lab %K living lab network %K Open innovation %K open innovation network %K participation %K provider-driver %K top-down %K User-driven %K utilizer-driven %X Previous research on living labs has emphasized the importance of users and a real-life environment. However, the existing scholarly discourse lacks understanding of innovation mechanisms in diverse living lab networks, especially from the perspectives of coordination and participation. This study addresses the research gaps by constructing a framework for analyzing coordination (i.e., top-down versus bottom-up) and participation (i.e., inhalation-dominated versus exhalation-dominated) approaches in living lab networks. The classification is based on a literature review and an analysis of 26 living labs in four countries. Given that inhalation and exhalation dominance have not been discussed previously in the innovation literature, the study provides novel ways for both scholars and managers wishing to exploit or explore innovations in living labs. The framework reveals the opportunities for practitioners of innovation with respect to coordination and participation in living lab networks. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 5-14 %8 11/2013 %G eng %U http://timreview.ca/article/740 %N 11 %1 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. Results from his research have been reported in numerous scholarly journals, including Management Decision, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %R http://doi.org/10.22215/timreview/740 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Editorial: Living Labs and Crowdsourcing (December 2013) %A Chris McPhee %A Mika Westerlund %A Seppo Leminen %K crowdsourcing %K living labs %K Open innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 3-5 %8 12/2013 %G eng %U http://timreview.ca/article/747 %N 12 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %3 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/747 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Editorial: Living Labs (November 2013) %A Chris McPhee %A Seppo Leminen %A Mika Westerlund %K design %K living labs %K networks %K Open innovation %K regional development %K services %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 3-4 %8 11/2013 %G eng %U http://timreview.ca/article/739 %N 11 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. %3 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/739 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Linking Living Lab Characteristics and Their Outcomes: Towards a Conceptual Framework %A Carina Veeckman %A Dimitri Schuurman %A Seppo Leminen %A Mika Westerlund %K co-creation %K innovation ecosystem %K Living lab %K Open innovation %K user involvement %X Despite almost a decade of living lab activity all over Europe, there still is a lack of empirical research into the practical implementation and the related outcomes of living labs. Therefore, this article proposes a framework to create a better understanding of the characteristics and outcomes of living labs. We investigate three living labs in Belgium and one in Finland to learn how the different building blocks of living lab environments contribute to the outputs of innovation projects launched within the lab. The findings imply that managers and researchers contemplating innovation in living labs need to consider the intended inputs and outcomes, and reframe their innovation activities accordingly. We formulate practical guidelines on how living labs should be managed on the levels of community interaction, stakeholder engagement, and methodological setup to succeed in implementing living lab projects and to create user-centred innovations. That way, living lab practitioners can work towards a more sustainable way of setting up living labs that can run innovation projects over a longer period of time. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 6-15 %8 12/2013 %G eng %U http://timreview.ca/article/748 %N 12 %1 iMinds Carina Veeckman is a researcher at the Vrije Universiteit Brussel in Belgium, where she started working for the iMinds-SMIT research group in 2011. Until March 2013, Carina was responsible for the living lab methodology within the Flemish Living Lab Platform (FLELLAP), which included numerous projects within the smart grids, smart media, and smart cities domains with a test panel of 2,000 users. Her current research and interests are related to open data and the co-creation of mobile applications within a smart city context, and the willingness to share location information when using these applications. %2 iMinds Dimitri Schuurman is a Senior Researcher at the iMinds Media & ICT (MICT) research group and is responsible for the methodology of living lab projects facilitated by iMinds iLab.o. His involvement in living labs started in 2010 with the Mediatuin and LeYLab living labs. To date, he has managed over 30 concrete living lab projects that deal with new media and innovative use of ICT. He is currently finishing his PhD on living labs at Ghent University in Belgium. %3 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology from the Helsinki University of Technology (now the School of Electrical Engineering at Aalto University). His doctoral research focused on perceived differences and gaps in buyer-seller relationships in the telecommunication industry. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, neuromarketing, relationships, services, and business models in marketing as well as management models in high-tech and service-intensive industries. %4 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/748 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Categorizing the Growth Strategies of Small Firms %A Seppo Leminen %A Mika Westerlund %K growth orientation %K growth strategies %K R&D investment %K technology entrepreneurship %X This study investigates the link between a small firm’s investment in R&D and its growth strategy. A firm’s growth strategy refers to the means by which the organization plans to achieve its objective to grow in volume and turnover. We categorize firm growth strategies into eight distinctive clusters: opportunity explorers, radical innovators, business developers, business expanders, profit makers, business rebuilders, stagnators, and downsizers. We argue that understanding a firm’s growth orientation provides a way to assess the returns of its R&D investments, because an organization’s intangible growth strategies and tangible inputs are connected. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 5-9 %8 05/2012 %U http://timreview.ca/article/553 %N 5 %1 Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Economics at Aalto University. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects in ICT and media industries. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business. He previously held positions as Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and Postdoctoral Researcher in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. Results from his research are reported in numerous scholarly journals. %R http://doi.org/10.22215/timreview/553 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Editorial: Living Labs %A Chris McPhee %A Mika Westerlund %A Seppo Leminen %K co-creation %K innovation %K living labs %K Open innovation %K user innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 3-5 %8 09/2012 %U http://timreview.ca/article/601 %N 9 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %3 Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. %R http://doi.org/10.22215/timreview/601 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Living Labs as Open-Innovation Networks %A Seppo Leminen %A Mika Westerlund %A Anna-Greta Nyström %K co-creation %K innovation %K living labs %K networks %K Open innovation %X Living labs bring experimentation out of companies’ R&D departments to real-life environments with the participation and co-creation of users, partners, and other parties. This study discusses living labs as four different types of networks characterized by open innovation: utilizer-driven, enabler-driven, provider-driven, and user-driven. The typology is based on interviews with the participants of 26 living labs in Finland, Sweden, Spain, and South Africa. Companies can benefit from knowing the characteristics of each type of living lab; this knowledge will help them to identify which actor drives the innovation, to anticipate likely outcomes, and to decide what kind of role they should play while "living labbing". Living labs are networks that can help them create innovations that have a superior match with user needs and can be upscaled promptly to the global market. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 6-11 %8 09/2012 %U http://timreview.ca/article/602 %N 9 %1 Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %3 Åbo Akademi University Anna-Greta Nyström, D. Sc. (Econ.) is a Senior Lecturer in the School of Business and Economics at Åbo Akademi University in Turku, Finland. Anna-Greta holds a doctoral degree in International Marketing from the School of Business and Economics at Åbo Akademi University. Her doctoral research focused on industry change in the Finnish telecommunications sector, with a special focus on technological convergence. Anna-Greta’s current research interests include business-to-business branding, consumer behaviour in high-tech industries, and changing media-consumption patterns. %R http://doi.org/10.22215/timreview/602 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Neuromarketing: Understanding Customers' Subconscious Responses to Marketing %A Jyrki Suomala %A Lauri Palokangas %A Seppo Leminen %A Mika Westerlund %A Jarmo Heinonen %A Jussi Numminen %K brain scans %K consultative selling %K customer engagement %K customer journey %K fMRI %K neuroimaging %K neuromarketing %X This article presents neuromarketing as a way to detect brain activation during customer engagement. Neuromarketing is a field of marketing research that studies consumers' sensorimotor, cognitive, and affective response to marketing stimuli. We established a Virtual Customer Journey model based on the consultative selling process to study customer engagement by using brain scans. Consultative selling suggests that a customer’s shopping experience is managed by the salesperson’s behaviour and in-store marketing assets, and that the customer gets engaged step by step. A total of 16 test subjects were shown video clips and still pictures from a consultative sales process at Nokia’s flagship stores, and their brain activity was scanned. The results show that test subjects were able to associate themselves with people and events on the video and they felt safe and comfortable during the consultative selling process. The study implies that laboratories can build virtual environments that resemble real shopping environments where customers can participate in the buying process and respond to events displayed on the screen, and that neuroimaging is useful in providing valuable information on customer behaviour that is not achievable otherwise. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 12-21 %8 12/2012 %G eng %U http://timreview.ca/article/634 %N 12 %1 Laurea University of Applied Sciences Jyrki Suomala, Ph.D. (Education), holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the University of Oulu in Finland. Jyrki holds a doctoral degree in Education from the University of Jyväskylä, Finland. His research and consultation interests include the neurophysiological basis of human behaviour in marketing and education. Jyrki is the founder and head of the Neuroeconomics Lab at the Laurea University of Applied Sciences. He has been a visiting researcher at the University of California, Santa Barbara, for a period of three years. %2 Laurea University of Applied Sciences and Nokia Lauri Palokangas, BBA, graduated from Finland's Laurea University of Applied Science’s Business Management Programme in summer 2010 while continuing his career at Nokia. His work is mainly related to smartphones and he has gained significant experience through various information technology, pre-sales, and marketing positions over more than a decade. Lauri’s thesis work focused on measuring the impact of retail marketing assets on a customer’s purchase decision during the solution-selling process. The hypotheses of the research are from the discipline of neuroeconomics, whereas the behavioural research relates to Lauri’s areas of expertise at Nokia. The thesis was recognized in a 2010 Thesis of the Year competition. %3 Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. %4 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %# Laurea University of Applied Sciences Jarmo E. A. Heinonen, PhD (Education), Lic.Sc (Marketing), M.Sc. (Food Economy) holds a position as Principal Lecturer at the Laurea University of Applied Sciences, Finland. He has also studied marketing and business administration at the University of Rhode Island and the University of California Davis in the United States. Jarmo holds a doctoral degree in Education from the University of Tampere, Finland, and a licentiate degree in marketing with a food science emphasis at the University of Helsinki. Previously, he was Director at Palmenia Centre for Continuing Education at the University of Helsinki. He has authored books, research, and articles on research methods, marketing research, neuromarketing, and neuroeconomics. %$ Helsinki Medical Imaging Center at Töölö Hospital, University of Helsinki Jussi Numminen, MD, Ph.D., holds a position as fMRI physician at Helsinki Medical Imaging Center, Töölö Hospital, University of Helsinki. Dr. Numminen has broad experience in functional neuroimaging research and is the author of several publications in international peer-refereed journals such as PNAS, Human Brain Mapping, and Frontiers in Neuroscience. He has a strong theoretical background in neuroimaging methodology and data analysis. In addition, he has extensive experience of the clinical use of fMRI in pre-surgical evaluation of patients with brain tumours. %R http://doi.org/10.22215/timreview/634 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T A Small-Firm Perspective on the Benefits of Living Labs %A Veli-Pekka Niitamo %A Mika Westerlund %A Seppo Leminen %K energy efficiency %K Innovation management %K Living lab %K managerial challenges %K Open innovation %K User-driven %X Decreasing energy consumption is a global priority and the energy market is in constant change. The search for energy-saving innovations provides an opportunity to initiate a user-centered approach using the living labs model. This article describes how Process Vision, a small-yet-leading Northern European provider of energy IT systems, applied the livings labs approach to develop novel energy-efficiency management solutions. We discuss the company’s participation in the APOLLON consortium, a cross-border living labs initiative on energy efficiency. More specifically, we describe the Finland-based company’s experiences of a pilot project launched in the living lab and report on the perceived managerial challenges of applying the living labs approach from the perspective of a small firm. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 44-49 %8 09/2012 %U http://timreview.ca/article/608 %N 9 %1 University of Ulster Veli-Pekka Niitamo, M.Sc. (Eng.&Eco.), M.A (eq. Applied Psychology), is a Visiting Professor in Innovation Management at the University of Ulster. He also holds business position as a senior advisor to Process Vision, and is the Director of the national export cluster Future Learning Finland. Veli-Pekka was the first Chairman of European Living Lab Group 2006-2009 (now known as EnoLL). He has served several global executive roles at the United Nations Secretariat in New York, Jaakko Pöyry Consulting in London, and the Nokia Corporation in Espoo and Amsterdam. In addition, he serves as a research director at Aalto University and was a visiting scientist at Leiden University and teacher at Helsinki University. He also sits on several living labs/innovation centre boards. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %3 Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. %R http://doi.org/10.22215/timreview/608 %0 Journal Article %J Technology Innovation Management Review %D 2011 %T Managing the Challenges of Becoming an Open Innovation Company: Experiences from Living Labs %A Mika Westerlund %A Seppo Leminen %K Innovation management %K Living lab %K Open innovation %K User-driven %X High-technology firms have paved the way for user-driven innovations, but now even traditional industries are becoming increasingly open. This shift is a great challenge for companies with instituted practices, policies, and customer relationships. In this article, we identify four distinct steps in becoming an open innovation company based on our recent research into firms’ experiences with living lab experiments in the information and communication technology (ICT) sector. We describe these phases and illustrate the divergent roles that users play in each one. We conclude with a discussion on the differences between the management challenges of conventional development projects versus the open innovation model. For all firms that wish to become open innovators, we recommend that their managers promote an open organizational mindset and apply groupware that supports increased openness, because traditional project management tools are insufficient for open innovation. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 1 %P 19-25 %8 10/2011 %U http://timreview.ca/article/489 %N 1 %1 University of California Berkeley and Aalto University Mika Westerlund, D. Sc. (Econ.), holds positions as Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and Postdoctoral Researcher in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. Results from his research are reported in numerous scholarly journals. %2 Laurea University and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Economics at Aalto University. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects in ICT and media industries. %R http://doi.org/10.22215/timreview/489