%0 Journal Article %J Technology Innovation Management Review %D 2021 %T Editorial: Insights (January 2021) %A Stoyan Tanev %A Gregory Sandstrom %K Digital disruption %K digital ecosystem %K eCommerce %K ecosystem %K FAIR %K Global eCom %K innovation %K Innovation management %K innovation process %K internationalization %K interoperability %K knowledge %K opportunity %K roadmap %K scientometrics %K small business %K sustainability %K text mining %K university cooperation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 3 %8 01/2021 %G eng %U timreview.ca/article/1416 %N 1 %1 Technology Innovation Management Review Stoyan Tanev, PhD, MSc, MEng, MA, is Associate Professor of Technology Entrepreneurship and Innovation Management associated with the Technology Innovation Management (TIM) Program, Sprott School of Business, Carleton University, Ottawa, ON, Canada. Before re-joining Carleton University, Dr. Tanev was part of the Innovation and Design Engineering Section, Faculty of Engineering, University of Southern Denmark (SDU), Odense, Denmark. Dr. Tanev has a multidisciplinary background including MSc in Physics (Sofia University, Bulgaria), PhD in Physics (1995, University Pierre and Marie Curie, Paris, France, co-awarded by Sofia University, Bulgaria), MEng in Technology Management (2005, Carleton University, Ottawa, Canada), MA in Orthodox Theology (2009, University of Sherbrooke, Montreal Campus, QC, Canada) and PhD in Theology (2012, Sofia University, Bulgaria). Stoyan has published multiple articles in several research domains. His current research interests are in the fields of technology entrepreneurship and innovation management, design principles and growth modes of global technology start-ups, business analytics, topic modeling and text mining. He has also an interest in interdisciplinary issues on the interface of the natural and social sciences. %2 Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. His PhD is from St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences. He interned at the S.I. Vavilov Institute for the History of Science and Technology, St. Petersburg, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program, as well as previously at the Autonomous National University of Mexico's Institute for Applied Mathematics and Systems (2010-2011). He worked for the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. His current research interests are distributed ledger technology (blockchain) systems and digital extension services. %& 3 %R http://doi.org/10.22215/timreview/1416 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T SMEs and the Innovation Management Process: A multi-level process conceptual framework %A Angelo Dossou-Yovo %A Christian Keen %K innovation %K Innovation management %K innovation process %K small business %X The aim of this paper is to propose a conceptual framework to manage the innovation process in small businesses. It is based on research from 11 case studies in the Montreal software industry using contingency and resource dependency theories. This conceptual framework provides a view of the innovation process that differs from the linear approach often used in many studies to investigate innovation in small and medium sized businesses (SMEs). The linear approach considers the process as a set of activities that includes developing from one stage to another, while depending on the previous one. We conceptualize the innovation process in small businesses as an interactive process that involves a set of six subprocesses and several keys points of resources mobilization, which requires interacting with both internal and external business actors. Successful mobilization of innovation resources at all key points determines the success or failure of SMEs' innovation processes. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 22-33 %8 01/2021 %G eng %U timreview.ca/article/1414 %N 1 %1 York University Dr. Angelo Dossou-Yovo is Associate Professor in the Department of International Studies at York University (Toronto, Canada) where he teaches Management and Entrepreneurship in the dual degree program in International Studies and Business Administration, a program jointly offered with emLyon Business School (France). His research interests focus on the processes of opportunity recognition, growth and innovation in small and medium sized businesses in the information technology industry as well as innovation and entrepreneurial ecosystems. %2 Laval University Laval University Christian Keen, PhD is an Assistant Professor at the Département de Management, Université Laval, Canada. Christian has an extensive research and working experience in Europe, Latin America, and North America. Before joining Université Laval, Dr. Keen was Director Graduate Program in Finance at Universidad ORT Uruguay and member of the Department of Marketing & Management at University of Southern Denmark. His professional experience includes being member of several the Board of Directors of private companies and NGOs. He teaches graduate and undergraduate courses in international entrepreneurship, entrepreneurship, and international business. His research interests are in the areas of international entrepreneurship, entrepreneurship, emerging economies, and rapidly growing firms. Christian is a member of the editorial board of the International Journal of Entrepreneurship and Small Business, and associated editor of TIM Review and European Journal of Family Business. He has presented his research in several international conferences such as AIB, AOM, EIBA, and has also published papers in those areas. %& 22 %R http://doi.org/10.22215/timreview/1414 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Understanding Digital Innovation from a Layered Architectural Perspective %A Jesper Lund %A Esbjörn Ebbesson %K collaborative innovation %K concept development %K digital innovation %K digital technology %K innovation process %X Managing successful digital innovation processes is a challenging task, especially when it involves heterogeneous actors with different sets of knowledge. By gaining a better understanding of how different architectural layers of digital technology interplay with digital innovation, we can be better prepared for managing the complex and messy processes that often arise when working with digital innovation. In this article, we therefore ask: How does the layered architecture of digital technology interplay with digital innovation processes? A case study approach was selected to studied events involving multiple actors in an innovation and development project called the Smart Lock project. The theoretical basis for our study is digital innovation from the perspective of knowledge exchange and relationships. A temporal bracketing strategy was used to support a process analysis of the case data. The article primarily contributes to the body of research concerning digital innovation and provides an example to practitioners of how digital innovation processes can be coordinated and managed based on the innovation at hand. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 51-63 %8 02/2019 %G eng %U https://timreview.ca/article/1218 %N 2 %1 Halmstad University Jesper Lund is an Assistant Professor in Informatics at Halmstad University in Sweden. His research interest is primarily focused on user-centered and collaborative digital design and innovation. This includes areas such as user studies, design, and evaluation of digital products and services. Most of his studies have been focusing on open and user-centered digital innovation processes within the newspaper and the health technology industries. He is currently engaged in research concerning digital innovation connected to smart cities and communities. His research has been published in a wide array of conferences and journals within the fields of information systems, human-computer interaction, and open and user-driven innovation. %2 Halmstad University Esbjörn Ebbesson is a Lecturer in Informatics at Halmstad University in Sweden. Most of his research has revolved around collaborative or participatory design of digital services within the e-health or news industry sectors. His research has focused on distributed and face-to-face collaborative design processes, but also on understanding the underlying mechanics of the digital platforms that act as the foundation for the digital services that have been designed. He is currently engaged in research concerning digital services as a support for healthier lifestyles in the intersection of sport psychology and informatics. His research has been published in a wide array of conferences within the fields of information systems and human-computer interaction. %R http://doi.org/10.22215/timreview/1218 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Data Science as an Innovation Challenge: From Big Data to Value Proposition %A Victoria Kayser %A Bastian Nehrke %A Damir Zubovic %K analytics %K big data %K digital innovation %K idea generation %K innovation process %X Analyzing “big data” holds huge potential for generating business value. The ongoing advancement of tools and technology over recent years has created a new ecosystem full of opportunities for data-driven innovation. However, as the amount of available data rises to new heights, so too does complexity. Organizations are challenged to create the right contexts, by shaping interfaces and processes, and by asking the right questions to guide the data analysis. Lifting the innovation potential requires teaming and focus to efficiently assign available resources to the most promising initiatives. With reference to the innovation process, this article will concentrate on establishing a process for analytics projects from first ideas to realization (in most cases: a running application). The question we tackle is: what can the practical discourse on big data and analytics learn from innovation management? The insights presented in this article are built on our practical experiences in working with various clients. We will classify analytics projects as well as discuss common innovation barriers along this process. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 16-25 %8 03/2018 %G eng %U http://timreview.ca/article/1143 %N 3 %1 Ernst and Young Victoria Kayser is a Data Scientist in Ernst & Young’s Advisory Organization. Her research is focused on the intersection of analytics and innovation management. Her PhD examined the contribution of text mining to foresight and future planning. She has worked in the fields of innovation research and strategy development as well as in the automotive sector. She holds a Master of Science degree in Information Engineering and Management. %2 Ernst and Young Bastian Nehrke is a Manager with Ernst and Young’s Advisory in Stuttgart. He specializes in developing organizational analytics capabilities and supports clients in setting up their own analytics hubs and CoEs as well as innovation and data thinking methods. He is a certified Project Manager, Business Analyst, and Requirements Engineer and studied International Management and Innovation and Technology Management in Frankfurt and Heilbronn. %3 Ernst and Young Damir Zubovic leads Ernst and Young’s Data and Analytics Practices in Germany, Switzerland, and Austria as Partner. With 15 years of professional experience in leading business intelligence, analytics and big data initiatives, he is responsible for business development, specializing in analytics applications in the automotive and life sciences sectors and in consumer and retail products. His extensive experience in the field makes him an experienced mentor who also acts as coach, lecturer, and keynote speaker. %R http://doi.org/10.22215/timreview/1143 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Innovation Instruments to Co-Create Needs-Based Solutions in a Living Lab %A Lotta Haukipuro %A Satu Väinämö %A Pauliina Hyrkäs %K co-creation %K innovation instrument %K innovation process %K Living lab %K SME %K startup %K user involvement %X This multiple case study focuses on co-creation facilitated with innovation instruments in three different environments – a school, a hospital, and an airport – in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 22-35 %8 05/2018 %G eng %U http://timreview.ca/article/1156 %N 5 %1 University of Oulu Lotta Haukipuro, MSc (Econ), is a doctoral candidate at the Oulu Business School at the University of Oulu in Finland. Her PhD research focuses on user involvement through living lab approach in different contexts. She has participated in several international and national innovation, research and development projects as a specialist of living lab and user involvement methods, and has administered a user community and user involvement tool since 2011. %2 University of Oulu Satu Väinämö, MSc (Tech), is a User Research Expert and Project Manager at the University of Oulu in Finland. She has comprehensive experience of leading international projects, managing and creating user interface designs, and defining innovation processes. Her career includes over 15 years in the ICT industry in several leadership and user-experience design positions. She has led more than 100 development activities within Oulu Urban Living Labs, where she is currently in charge of projects related to innovation and living labs. %3 Northern Ostrobothnia Hospital District Pauliina Hyrkäs, BHSc (Health Management), Northern Ostrobothnia Hospital District (NOHD), Finland, has worked in local, national, and international healthcare sector projects as a project manager, a coordinator, and a designer. With her project team, she developed nationally applicable innovation process for Finnish University Hospitals as well as the Development and Innovation Process for the NOHD. Currently, she is starting up the innovation activities at the Oulu University Hospital (OYS), designing the innovation process for the Future Hospital OYS 2030 and for the innovation ecosystem around the OYS as well as the healthcare co-creation process to be utilized at the European Union level. %R http://doi.org/10.22215/timreview/1156 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Realistic Creativity Training for Innovation Practitioners: The Know–Recognize–React Model %A Dagny Valgeirsdottir %A Balder Onarheim %K co-creation %K cognitive creativity %K creative awareness %K creative process %K creativity %K creativity training %K front-end innovation %K innovation process %K metacognition %K transdisciplinary %X Creativity is increasingly being recognized as important raw material for innovation, which highlights the importance of identifying ways to increase the creativity of practitioners. In this article, we describe our efforts to design a creativity training program specifically for innovation practitioners. Our aim was to develop a program that would be both theoretically sound (i.e., based on a rigorous scientific foundation) and relevant for practitioners (i.e., applicable to real-world contexts). Our transdisciplinary study employed co-creation as a method to ensure that three layers of focus would be taken into consideration: metacognitive knowledge, metacognitive monitoring, and metacognitive control. The result is a program called Creative Awareness Training, which is based on the new Know–Recognize–React model. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 5-15 %8 06/2017 %G eng %U http://timreview.ca/article/1080 %N 6 %1 Technical University of Denmark Dagny Valgeirsdottir is a PhD researcher and is part of the Innovation, Design and Entrepreneurship research group in the Department of Management Engineering at the Technical University of Denmark. Her research focuses on developing ways to enhance individual creativity by optimizing creativity training through the application of metacognitive approaches. She is the author of numerous articles on the topic and is currently working on finalizing her dissertation. Dagny furthermore contributes to the Copenhagen Institute of NeuroCreativity, which is an institute devoted to enhancing creativity of individuals and teams applying principles from neuroscience. %2 Technical University of Denmark Balder Onarheim is Associate Professor in Creativity and is part of the Innovation, Design and Entrepreneurship research group in the Department of Management Engineering at the Technical University of Denmark. His expertise lies within a neurobiological understanding of creativity and methods to use this understanding to improve individuals’ capabilities in creative problem solving. Balder is moreover the founder of the Copenhagen Institute of NeuroCreativity and the CEO at PlatoScience, which is making a neurostimulator to enhance performance in knowledge work. %R http://doi.org/10.22215/timreview/1080 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Reflecting on Actions in Living Lab Research %A Anna Ståhlbröst %A Marita Holst %K action research %K Apollon %K context %K digital innovations %K end users %K innovation process %K Living lab %K research process %X Living labs deploy contemporary open and user-centred engagement processes in real-world contexts where all relevant stakeholders are involved and engaged with the endeavour to create and experiment with different innovations. The approach is evidently successful and builds on the perspective that people have a democratic right to have influence over changes that might affect them, such as those brought about by an innovation. In this article, we will reflect on and discuss a case in which end users took part in the development of a method that stimulates learning and adoption of digital innovations in their own homes while testing and interacting with it. The results show that, when end users were stimulated to use the implemented innovation through different explicit assignments, they both increased their understanding of the situation as well as changed their behaviour. Living lab processes are complex and dynamic, and we find that it is essential that a living lab have the capability to adjust its roles and actions. We argue that being reflective is beneficial for innovation process managers in living labs because it allows them to adjust processes in response to dynamic circumstances. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 27-34 %8 02/2017 %G eng %U http://timreview.ca/article/1055 %N 2 %1 Luleå University of Technology Anna Ståhlbröst is an Associate Professor in Information Systems at Luleå University of Technology, Sweden. Her research is focused on the phenomena of living labs and open, user-driven innovation processes, with special interest in end-user needs and motivations. Anna's research is related to different application areas such as smart cities, domestic IT use, and online privacy. She has participated in several international and national innovation and research projects, and she is currently involved in both the Privacy Flag project and the U4IoT project financed by the European Commission. %2 Luleå University of Technology Marita Holst is Senior Project Manager at the Centre for Distance-Spanning Technology and General Manager of Botnia Living Lab at Luleå University of Technology in Sweden. Marita’s research interests include methods and tools for creating collaborative working environments for innovative and boundary-crossing working groups and applied ongoing research and innovation projects such as OrganiCity, Privacy Flag, and U4IoT, in which she currently participates. %R http://doi.org/10.22215/timreview/1055 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Taking Real-Life Seriously: An Approach to Decomposing Context Beyond “Environment” in Living Labs %A Lynn Coorevits %A An Jacobs %K context %K innovation process %K Living lab %K real-life %X The maturity of living labs has grown over the years and researchers have developed a uniform definition by emphasizing the multi-method and real-life, contextual approach. The latter predominantly focuses on the in situ use of a product during field trials where users are observed in their everyday life. Researchers thus recognize the importance of context in living labs, but do not provide adequate insights into how context can be taken into consideration. Therefore, the contribution of this article is twofold. By means of a case study, we show how field trials can be evaluated in a more structural way to cover all dimensions of context and how this same framework can be used to evaluate context in the front end of design. This framework implies that living lab researchers are no longer dependent on the technological readiness level of a product to evaluate all dimensions of context. By using the proposed framework, living lab researchers can improve the overall effectiveness of methods used to gather and analyze data in a living lab project. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 26-36 %8 01/2017 %G eng %U http://timreview.ca/article/1047 %N 1 %1 imec-MICT-Ghent University Lynn Coorevits is a Senior User Researcher for imec-MICT-Ghent University, where she focuses on tools and techniques for open and user innovation, such as sensors and design thinking. Her current research focuses on the adoption and attrition of wearables as well as optimization of context integration in living lab projects. She works on several SME living lab projects ranging from the financial to social industry. She holds master’s degrees in Psychology and in Marketing Analysis from Ghent University in Belgium and has 9 years of experience in innovation research and consultancy. %2 imec-SMIT-VUB An Jacobs is an Assistant professor at imec SMIT (Vrije Universiteit Brussel), Belgium. Since 2005, she has participated in and coordinated various European Union and Flemish projects with a focus on digital innovations, human-centred design, and living lab methodologies. As a methodologist, she supports the Care Living Labs Flanders. One of her current research interests is on human–robot collaboration, with current and finished projects in hospital, care, and manufacturing settings. %R http://doi.org/10.22215/timreview/1047 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Leveraging Living Lab Innovation Processes through Crowdsourcing %A Anna Ståhlbröst %A Josefin Lassinantti %K citizen %K crowdsourcing %K ICT %K innovation process %K Living lab %K user %X Around the globe, crowdsourcing initiatives are emerging and contributing in a diversity of areas, such as in crisis management and product development and to carry out micro-tasks such as translations and transcriptions. The essence of crowdsourcing is to acknowledge that not all the talented people work for you; hence, crowdsourcing brings more perspectives, insights, and visions to, for instance, an innovation process. In this article, we analyze how crowdsourcing can contribute to the different stages of innovation processes carried out in living labs and thus contribute to living labs by strengthening their core role as innovation process facilitators. We have also identified benefits and challenges that need to be grappled with for managers of living labs to make it possible for the crowd to fully support their cause. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 28-36 %8 12/2015 %G eng %U http://timreview.ca/article/950 %N 12 %1 Luleå University of Technology Anna Ståhlbröst is Associate Professor in Information Systems at Luleå University of Technology, Sweden. Her research is focused on the phenomena of living labs and open, user-driven innovation processes, with special interest in end-user needs and motivations. Anna's research is related to different application areas such as domestic IT use, energy efficiency, and smart cities. She has participated in several international and national innovation and research projects, and she is currently involved in the projects IoT Lab, USEMP, and Privacy Flag, which are financed by the European Commission. Anna has contributed to the field with more than forty journal and conference articles. %2 Luleå University of Technology Josefin Lassinantti is a PhD student in Information Systems at Luleå University of Technology in Sweden, where she received a licentiate degree in 2014. Her research focuses on open data as an arena for citizen innovation and value creation by applying a social constructivist lens and adding theories from the innovation field, thus aiming to contribute to the field of public administration and e-government. In parallel with research, she teaches courses related to design of mobile and computer interactions, with a special interest in maintaining a good balance between acknowledging both the innovative possibilities of new ICT as well as its societal consequences. Josefin is also involved in the IoT Lab project, financed by the European Union's 7th Framework Programme. %R http://doi.org/10.22215/timreview/950