%0 Journal Article %J Technology Innovation Management Review %D 2021 %T Human Factors in Living Lab Research %A Nele A.J. De Witte %A Leen Broeckx %A Sascha Vermeylen %A Vicky Van Der Auwera %A Tom Van Daele %K human factors %K Living lab %K methodology %K safety %K usability %X Human factors research is still in its infancy in healthcare and other fields. Yet it has the potential to allow organisations and living labs to assess and improve innovation quality, while closely involving potential end users. "Human factors" involve a scientific focus on the interaction between individuals and systems with the goal of improving safety, performance, and user acceptability. Studies simulating challenging real-life circumstances in selected samples and using a multi-method approach can provide important insights for organisations and governments and allow for better and safer services for the end user. By combining existing theory and case examples, the current paper aims to situate human factors research and to help researchers determine when and how this methodology could be applied. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 21-29 %8 12/2021 %G eng %U timreview.ca/article/1462 %N 9/10 %1 LiCalab Living and Care Lab Nele A.J. De Witte is the scientific coordinator of LiCalab Living and Care Lab, where she is committed to the scientific valorization of living lab methodologies and supports the design of high-quality user research. She is also a senior researcher at the Expertise Unit Psychology, Technology & Society of Thomas More University of Applied Sciences (Belgium), with specialization in e-mental health and attitudes towards technology in mental healthcare. She holds a PhD in Psychology and has 10 years of research experience, mostly in the field of practice-oriented research. %2 LiCalab Living and Care Lab Leen Broeckx is a researcher at Thomas More University of Applied Sciences (Belgium) where she started working in 2013 as a panel manager for LiCalab Living and Care Lab. Within the team, Leen is responsible for the community of end users. She supports projects with recruitment, facilitation, and reporting. She is an expert in co-creation methodologies. She holds a master’s degree in Communication Sciences from Vrije Universiteit Brussel in Belgium. %3 LiCalab Living and Care Lab Sascha Vermeylen is a researcher at Thomas More University of Applied Sciences (Belgium). In 2018, she kicked off her career as a junior panel manager at LiCalab Living and Care Lab. Sascha manages the end user panel, alongside Leen Broeckx, and maintains the segmented database that consists of ca 1,500 elderly persons, and more than 600 caregivers and care organizations. She supports projects with recruitment of end-users and facilitates testing and reporting to companies. She holds a master’s degree in social economic sciences from the University of Antwerp and has completed Academic Teacher Training. %4 LiCalab Living and Care Lab Vicky Van Der Auwera is a researcher at Thomas More University of Applied Sciences (Belgium), which she helped to start in 2012, in close collaboration with the City of Turnhout. She is currently responsible for the operational management of LiCalab. In that capacity she leads both EU-projects as well as private assignments. Vicky holds a master’s degree in Engineering Sciences from Brussels University Belgium, where she graduated as a civil mechanical-electrical engineer. Prior to her current position, she worked for 14 years in a private sector area of mechanical engineering as Research Manager. %# Thomas More University of Applied Sciences Tom Van Daele is head of the Expertise Unit Psychology, Technology & Society at Thomas More University of Applied Sciences (Belgium), and convenor of the Project Group on eHealth of the European Federation of Psychologists’ Associations. As a clinical psychologist (PhD), he focuses primarily on translating insights and tools from theory to practice-oriented applications and services. His primary field of research is e-mental health, the use of technology in mental healthcare. This practice-oriented focus is also supplemented with more basic research, through his positions at both KU Leuven and Queen’s University Belfast. %& 21 %R http://doi.org/10.22215/timreview/1462 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Editorial: Living Labs (December 2018) %A Chris McPhee %A Seppo Leminen %A Dimitri Schuurman %A Mika Westerlund %A Eelko Huizingh %K analysis %K constructs %K cultural space %K definition %K ENoLL %K framework %K innovation %K ISPIM %K lean startup %K library %K living labs %K methodology %K stakeholder %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 3-6 %8 12/2018 %G eng %U https://timreview.ca/article/1200 %N 12 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Pellervo Economic Research, Aalto University, and Carleton University Seppo Leminen is a Research Director at Pellervo Economic Research in Finland, and he serves as an Adjunct Professor of Business Development at Aalto University in Helsinki, Finland, and as an Adjunct Research Professor at Carleton University in Ottawa, Canada. He holds a doctoral degree in Marketing from the Hanken School of Economics in Finland and a doctoral degree in Industrial Engineering and Management from the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, innovation ecosystems, robotics, the Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. He is serving as an associate editor in the BRQ Business Research Quarterly, on the editorial board of the Journal of Small Business Management, as a member of the Review Board for the Technology Innovation Management Review, and on the Scientific Panel of the International Society for Professional Innovation Management (ISPIM). Prior to his appointment at Aalto University, he worked in the ICT and pulp and paper industries. %3 imec.livinglabs Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. %4 Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %# University of Groningen Eelko Huizingh is an Associate Professor of Innovation Management and Director of the Innovation Centre of Expertise Vinci at the University of Groningen, the Netherlands. He is founder of Huizingh Academic Development, offering workshops academic research and academic writing to increase the publishing performance of academics. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (ISPIM). His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 350 articles, has edited more than 30 special issues of journals, and has published several textbooks. %R http://doi.org/10.22215/timreview/1200 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Heading for a FALL: A Framework for Agile Living Lab Projects %A Tanguy Coenen %A Sarie Robijt %K agile %K design science research %K lean UX %K living labs %K methodology %K SCRUM %X Living lab methodologies need to enhance reactivity to changing requirements as these appear in a project. Agile methods allow for quick reactivity, but have been critiqued for not sufficiently taking into account the end-user perspective. In this article, we describe how to blend living lab methodologies with agile methods and, to this end, we present a Framework for Agile Living Lab projects (FALL). To make the framework actionable, we propose a number of actor roles. With concrete examples from living lab practice and a discussion of the theoretical basis, this article is relevant to both academics and practitioners. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 37-43 %8 01/2017 %G eng %U http://timreview.ca/article/1048 %N 1 %1 imec Tanguy Coenen is head of the software application prototyping team at imec and has a PhD in Business Administration from the Solvay Management School of the Vrije Universiteit Brussel in Belgium. During his career, he has been involved in many living lab projects, both at the national and the European levels. Tanguy fosters a variety of research interests but is focused on a “City of Things” project, which is applying living lab concepts to achieve the vision of a city as a living lab innovation platform. %2 Sarie Robijt currently works as a Service Design professional in retail business. As a service designer, she takes up several roles from user experience analyst to workshop facilitator and innovation coach. During her time at VRT Proeftuin, she worked on setting up and maintaining a living lab in the media innovation industry. %R http://doi.org/10.22215/timreview/1048