%0 Journal Article %J Technology Innovation Management Review %D 2018 %T How to Build Competencies for a Data-Driven Business: Keys for Success and Seeds for Failure %A Jyrki Koskinen %K best practices %K case projects %K data analysis %K data-intensive services %K design thinking %K experiences %K innovation platform %K service design %K service thinking %K team building %X Data analysis to create deep understanding and insights holds vast potential for innovation, but there is a severe shortage of data scientists. How then can a company create the competencies needed to obtain a competitive edge in the era of data-driven business? This article describes “Data Driven Business”, a program developed to coach company teams in Finland in the use of an innovation platform combining data analysis and service design using real-life case projects. The results suggest that this approach is an efficient way to build data-analysis competencies in a company: after taking the 14-week coaching course, 58% of the participating companies had launched a new product or service in the market within six months from the end of the course. After the program, a network called DOBit was established to share experiences among the members and to leverage data analysis and service thinking in society. This article describes the development and implementation of the course, its results and outcomes, and the keys for success and seeds for failure when attempting to build competencies for a data-driven business. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 18-28 %8 10/2018 %G eng %U https://timreview.ca/article/1190 %N 10 %1 Avaamo Konsultointi Jyrki Koskinen is an entrepreneur running a consulting company Avaamo Konsultointi, which he started following his retirement from IBM, where he was in charge of university relations in Nordic countries and external relations and corporate responsibility in Finland. Before IBM, Jyrki worked as a management consultant for PriceWaterhouseCoopers and in managerial positions in companies Kesko Oyj, Anttila Oy, Tieto Oyj, VTT Technical Research Centre of Finland Ltd, and Nokia Oyj. He has a master’s degree in Information Systems from Turku University in Finland. Jyrki’s ambition is to develop a sustainable services society for improved welfare. His special areas of interest are next-generation innovation platforms together with ecosystems, services thinking, and open technology. He has experience in business strategies, especially digital business, organizational change, and transformation as well as IT strategies, IT management, business process development and program management. His key industries include ICT, healthcare, retail, telecommunication, and insurance. Jyrki was the director of DOB program working for COSS. %R http://doi.org/10.22215/timreview/1190 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Building Trust in High-Performing Teams %A Mila Hakanen %A Aki Soudunsaari %K high-performance teams %K high-performing teams %K social capital %K team %K team building %K trust %K wellbeing %X Facilitation of growth is more about good, trustworthy contacts than capital. Trust is a driving force for business creation, and to create a global business you need to build a team that is capable of meeting the challenge. Trust is a key factor in team building and a needed enabler for cooperation. In general, trust building is a slow process, but it can be accelerated with open interaction and good communication skills. The fast-growing and ever-changing nature of global business sets demands for cooperation and team building, especially for startup companies. Trust building needs personal knowledge and regular face-to-face interaction, but it also requires empathy, respect, and genuine listening. Trust increases communication, and rich and open communication is essential for the building of high-performing teams. Other building materials are a shared vision, clear roles and responsibilities, willingness for cooperation, and supporting and encouraging leadership. This study focuses on trust in high-performing teams. It asks whether it is possible to manage trust and which tools and operation models should be used to speed up the building of trust. In this article, preliminary results from the authors’ research are presented to highlight the importance of sharing critical information and having a high level of communication through constant interaction. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 38-41 %8 06/2012 %U http://timreview.ca/article/567 %N 6 %1 Jyväskylä University School of Business and Economics Mila Hakanen (MSc Econ) is a researcher and PhD candidate at the Jyväskylä University School of Business and Economics, Finland. She is an action researcher in a project called “Globally scalable business models in health, exercise and wellbeing markets” (http://fightingla.com/). Her research is focused on the areas of social capital, trust and trust building, trust management, communication, and global networking. %2 Jyväskylä University School of Business and Economics Aki Soudunsaari (MSc Sport and Health, BSc Adult Education) is a PhD student in Growth Venture Creation at the University of Jyväskylä, Finland. Aki’s research is focused on creating winning teams, and he is a researcher in a project called “Globally scalable business models in health, exercise and wellbeing markets” (http://fightingla.com/). He is also a serial entrepreneur in the fields of health exercise, corporate wellbeing, and green technology. %R http://doi.org/10.22215/timreview/567