%0 Journal Article %J Technology Innovation Management Review %D 2021 %T Charting a Course of Action: An Insider-Outsider Approach %A Paul Woodfield %A Katharina Ruckstuhl %A Rafaela C.C. Rabello %K action research %K Ethnography %K Innovation management %K Insider-Outsider %K narrative %K Participant-Observer %K Reflexivity %K Sense-Making %X We explore an alternative approach to action research that can be implemented throughout the lifespan of a science and technology research programme. We do this by examining the emergence and development of a participant-observer research approach where a researcher is also part of the same community of practice as those being observed in the technology and innovation management context. Our motivation stems from the need to understand innovation processes and management over a long period. Typically, consultants are employed for a given period to carry out action research. We present a case where social scientists, as opposed to action research consultants, carried out action research after a history of relationship building and becoming embedded within a longitudinal science and technology research programme. This allowed the social science researchers to build trust and rigor with those being observed before engaging an action research approach. We present our case as a narrative of experiences, events and turning points, reporting on what was observed and experienced by these social scientists. Our study extends current knowledge by mapping the research journey toward action research through three phases: navigation, iteration, and reflection phases. We argue that richer insights are generated when participant-observers engage early, and that their insights lead to action research that is more informed. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 48-66 %8 10/2021 %G eng %U timreview.ca/article/1456 %N 7/8 %1 Auckland University of Technology Dr. Paul Woodfield is a Senior Lecturer at Auckland University of Technology (AUT), Auckland, and holds a PhD from the University of Auckland. Building on his entrepreneurship and family business PhD research he received funding to investigate “Innovation in New Zealand’s Traditional Industries.” He is in the Department of International Business, Strategy, and Entrepreneurship at AUT and is also part of the “Building New Zealand's Innovation Capacity” spearhead for the National Science Challenge: Science for Technological Innovation. He has published in the areas of family business, entrepreneurship, wine business, methods, and science, technology, and innovation. %2 University of Otago Dr. Katharina Ruckstuhl is an Associate Dean at the Otago Business School, University of Otago, New Zealand and holds a PhD from Otago. Dr. Ruckstuhl co-leads the “Building New Zealand’s Innovation Capacity” social science research of the National Science Challenge, Science for Technological Innovation. She is also the Vision Mātauranga (Māori knowledge) leader, a “Theme” that crosses all the Challenge’s research activities. She has published in the areas of Māori language, resource extraction in Māori territories, Māori entrepreneurship in SMEs, Indigenous science and technology, and Indigenous Knowledge. %3 University of Otago Dr. Rafaela C.C. Rabello currently holds a PhD in social investment in the oil and gas sector and a Master’s in Education, awarded with distinction by the University of Otago, New Zealand. Rafaela also holds a B.A. in Psychology from Centro Universitário de Brasília - DF, Brazil. Rafaela has worked within the fields of corporate social responsibility - in the oil and gas sector - and education for more than 10 years. She has published in the areas of corporate social responsibility; social investment in the oil and gas sector, higher education and good teaching and effective learning methodologies in higher education. %& 48 %R http://doi.org/10.22215/timreview/1456 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Editorial: Insights (January 2021) %A Stoyan Tanev %A Gregory Sandstrom %K Digital disruption %K digital ecosystem %K eCommerce %K ecosystem %K FAIR %K Global eCom %K innovation %K Innovation management %K innovation process %K internationalization %K interoperability %K knowledge %K opportunity %K roadmap %K scientometrics %K small business %K sustainability %K text mining %K university cooperation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 3 %8 01/2021 %G eng %U timreview.ca/article/1416 %N 1 %1 Technology Innovation Management Review Stoyan Tanev, PhD, MSc, MEng, MA, is Associate Professor of Technology Entrepreneurship and Innovation Management associated with the Technology Innovation Management (TIM) Program, Sprott School of Business, Carleton University, Ottawa, ON, Canada. Before re-joining Carleton University, Dr. Tanev was part of the Innovation and Design Engineering Section, Faculty of Engineering, University of Southern Denmark (SDU), Odense, Denmark. Dr. Tanev has a multidisciplinary background including MSc in Physics (Sofia University, Bulgaria), PhD in Physics (1995, University Pierre and Marie Curie, Paris, France, co-awarded by Sofia University, Bulgaria), MEng in Technology Management (2005, Carleton University, Ottawa, Canada), MA in Orthodox Theology (2009, University of Sherbrooke, Montreal Campus, QC, Canada) and PhD in Theology (2012, Sofia University, Bulgaria). Stoyan has published multiple articles in several research domains. His current research interests are in the fields of technology entrepreneurship and innovation management, design principles and growth modes of global technology start-ups, business analytics, topic modeling and text mining. He has also an interest in interdisciplinary issues on the interface of the natural and social sciences. %2 Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. His PhD is from St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences. He interned at the S.I. Vavilov Institute for the History of Science and Technology, St. Petersburg, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program, as well as previously at the Autonomous National University of Mexico's Institute for Applied Mathematics and Systems (2010-2011). He worked for the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. His current research interests are distributed ledger technology (blockchain) systems and digital extension services. %& 3 %R http://doi.org/10.22215/timreview/1416 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T Expect the Unexpected: Investigating co-creation projects in a Living Lab %A Katharina De Vita %A Riccardo De Vita %K co-creation %K innovation %K Innovation management %K Living lab %K Open innovation %X Living Labs (LLs) are complex multi-stakeholder environments that enable real-life testing and experimentation of products, services, and systems. Despite increasing attention by practitioners as well as policymakers, and growing scholarly interest in the field, the literature exploring congruency between organisational objectives and outcomes when utilising LLs is still scarce. To fill this gap, a qualitative case study is employed to gain an in-depth understanding of objectives and project outcomes of organisations utilising LLs. The LL JOSEPHS® was chosen as this study's empirical context, in which 14 different projects were analysed. In-depth interviews revealed eight categories of measurable project outcomes: market acceptance, price acceptability, exposure, product testing, market intelligence, legitimisation, method testing, and networking. This study not only highlights what companies have achieved in comparison to their original project objectives, but also identifies additional unplanned outcomes that they accomplished. The findings offer important project-level insights into the potential and limitations of LLs. The results form a basis upon which to develop a better understanding of how innovation performance can be nurtured in LLs. Insights from the study may also help firms and facilitators by providing a deeper understanding of LLs at an individual project-level, and by articulating potential objectives and outcomes associated with organisations' involvement in LLs. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 6-20 %8 12/2021 %G eng %U timreview.ca/article/1461 %N 9/10 %1 University of Greenwich Katharina De Vita is Lecturer in Creativity and Innovation in the Department for Systems Management and Strategy at the University of Greenwich Business School. Prior to joining the University of Greenwich, she was Research Associate at the Centre for Science, Technology and Innovation Policy (CSTI) at the University of Cambridge. Katharina holds a PhD from the University of Cambridge and a master’s degree from the London School of Economics. Her main research interests are situated in the domains of open innovation, user innovation, and innovation management. She has published journal articles, conference papers, and blogs on living labs. %2 University of Greenwich Riccardo De Vita is Associate Professor in Management at the University of Greenwich, where he is also Head of Department – Human Resources and Organisational Behaviour. Riccardo obtained his PhD at Universita’ Carlo Cattaneo – LIUC. Riccardo’s research interests lie in the field of innovation management, higher education management, and organisational networks. He regularly takes part in commissioned research projects, where he applies his expertise in Social Network Analysis. Riccardo has extensive leadership experience in both the public and private Higher Education sector. %& 6 %R http://doi.org/10.22215/timreview/1461 %0 Journal Article %J Technology Innovation Management Review %D 2021 %T SMEs and the Innovation Management Process: A multi-level process conceptual framework %A Angelo Dossou-Yovo %A Christian Keen %K innovation %K Innovation management %K innovation process %K small business %X The aim of this paper is to propose a conceptual framework to manage the innovation process in small businesses. It is based on research from 11 case studies in the Montreal software industry using contingency and resource dependency theories. This conceptual framework provides a view of the innovation process that differs from the linear approach often used in many studies to investigate innovation in small and medium sized businesses (SMEs). The linear approach considers the process as a set of activities that includes developing from one stage to another, while depending on the previous one. We conceptualize the innovation process in small businesses as an interactive process that involves a set of six subprocesses and several keys points of resources mobilization, which requires interacting with both internal and external business actors. Successful mobilization of innovation resources at all key points determines the success or failure of SMEs' innovation processes. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 11 %P 22-33 %8 01/2021 %G eng %U timreview.ca/article/1414 %N 1 %1 York University Dr. Angelo Dossou-Yovo is Associate Professor in the Department of International Studies at York University (Toronto, Canada) where he teaches Management and Entrepreneurship in the dual degree program in International Studies and Business Administration, a program jointly offered with emLyon Business School (France). His research interests focus on the processes of opportunity recognition, growth and innovation in small and medium sized businesses in the information technology industry as well as innovation and entrepreneurial ecosystems. %2 Laval University Laval University Christian Keen, PhD is an Assistant Professor at the Département de Management, Université Laval, Canada. Christian has an extensive research and working experience in Europe, Latin America, and North America. Before joining Université Laval, Dr. Keen was Director Graduate Program in Finance at Universidad ORT Uruguay and member of the Department of Marketing & Management at University of Southern Denmark. His professional experience includes being member of several the Board of Directors of private companies and NGOs. He teaches graduate and undergraduate courses in international entrepreneurship, entrepreneurship, and international business. His research interests are in the areas of international entrepreneurship, entrepreneurship, emerging economies, and rapidly growing firms. Christian is a member of the editorial board of the International Journal of Entrepreneurship and Small Business, and associated editor of TIM Review and European Journal of Family Business. He has presented his research in several international conferences such as AIB, AOM, EIBA, and has also published papers in those areas. %& 22 %R http://doi.org/10.22215/timreview/1414 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Editorial: Insights (November 2020) %A Stoyan Tanev %A Gregory Sandstrom %K AI innovation and maturity %K and diaspora entrepreneurs. %K artificial intelligence %K confidential information %K criminal law %K digitally enhanced teamwork %K economic espionage %K entrepreneurship %K health technology %K immigrants %K Innovation management %K living labs %K migration %K Multidisciplinarity %K situated practice %K small and medium-sized enterprises %K stakeholder participation %K sustainability %K trade secrets %K transnationals %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 3-4 %8 11/2020 %G eng %U timreview.ca/article/1404 %N 11 %1 Technology Innovation Management Review Stoyan Tanev, PhD, MSc, MEng, MA, is Associate Professor of Technology Entrepreneurship and Innovation Management associated with the Technology Innovation Management (TIM) Program, Sprott School of Business, Carleton University, Ottawa, ON, Canada. Before re-joining Carleton University, Dr. Tanev was part of the Innovation and Design Engineering Section, Faculty of Engineering, University of Southern Denmark (SDU), Odense, Denmark. Dr. Tanev has a multidisciplinary background including MSc in Physics (Sofia University, Bulgaria), PhD in Physics (1995, University Pierre and Marie Curie, Paris, France, co-awarded by Sofia University, Bulgaria), MEng in Technology Management (2005, Carleton University, Ottawa, Canada), MA in Orthodox Theology (2009, University of Sherbrooke, Montreal Campus, QC, Canada) and PhD in Theology (2012, Sofia University, Bulgaria). Stoyan has published multiple articles in several research domains. His current research interests are in the fields of technology entrepreneurship and innovation management, design principles and growth modes of global technology start-ups, business analytics, topic modeling and text mining. He has also an interest in interdisciplinary issues on the interface of the natural and social sciences. %2 Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. His PhD is from St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences. He interned at the S.I. Vavilov Institute for the History of Science and Technology, St. Petersburg, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program, as well as previously at the Autonomous National University of Mexico's Institute for Applied Mathematics and Systems (2010-2011). He worked for the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. His current research interests are distributed ledger technology (blockchain) systems and digital extension services. %& 3 %R http://doi.org/10.22215/timreview/1404 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T Integrated AI and Innovation Management: The Beginning of a Beautiful Friendship %A Nina Bozic Yams %A Valerie Richardson %A Galina Esther Shubina %A Sandor Albrecht %A Daniel Gillblad %K AI innovation %K AI maturity %K artificial intelligence %K IMS ISO 56002 %K Innovation management %K maturity model %X There is a growing consensus around the transformative and innovative power of Artificial Intelligence (AI) technology. AI will transform which products are launched and how new business models will be developed to support them. Despite this, little research exists today that systematically explores how AI will change and support various aspects of innovation management. To address this question, this article proposes a holistic, multi-dimensional AI maturity model that describes the essential conditions and capabilities necessary to integrate AI into current systems, and guides organisations on their journey to AI maturity. It explores how various elements of the innovation management system can be enabled by AI at different maturity stages. Two key experimentation stages are identified, 1) an initial stage that focuses on optimisation and incremental innovation, and 2) a higher maturity stage where AI becomes an enabler of radical innovation. We conclude that AI technologies can be applied to democratise and distribute innovation across organisations. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 5-18 %8 11/2020 %G eng %U timreview.ca/article/1399 %N 11 %1 Research Institutes of Sweden (RISE) Nina is a Senior Researcher in Innovation Management and the Future of Work at RISE. She has a PhD in Innovation Management and 16 years of experience working as an innovation enabler and explorer, both in companies and public sector organizations. After starting her career as a management consultant at Deloitte and building an entrepreneurship centre CEED Slovenia, she moved to Sweden where she continued her work as an innovation consultant and participatory action researcher, working with organizations, such as Nacka, Eskilstuna and Västerås municipalities, ABB, Electrolux, Ericsson, GodEl and others. In the last two years she has been researching the future of work, and how we can integrate innovation management with other disciplines, such as AI, new models of organizing, and future studies to prepare organizations for the future in a more holistic way. %2 Gradient Descent Valerie is an AI Strategist & Partner at Gradient Descent. She is an experienced leader and advisor in digital disruption and transformation with over 20 years at Google and General Electric, helping companies in multiple industries solve strategic and operational problems in an integrated way across multiple technology domains. Her expertise includes defining digital strategies and developing digital operating models with a focus on providing practical solutions to complex technology challenges for executives. She has a specific interest in emergent technologies, including AI and IoT. Valerie most recently led a digital division of General Electric, advising large industrial operations on how to implement cloud-based enterprise IoT software, data analytics, machine learning and AI to increase productivity, reduce costs and improve competitiveness. %3 Gradient Descent Galina is an AI Technologist & Partner at Gradient Descent. She spent 16 years in the tech industry, over a decade of it at Google as a software engineer, data scientist and manager working on everything from ML-based advertising products to highly scalable distributed systems (four years in Silicon Valley). She spent the last 6 years working on AI strategy: alternating between building her own data and AI teams and strategy consulting on how to integrate data and AI into companies. In her last corporate job, she built the software and AI team for the electrical battery start-up, Northvolt. She is the founder of Women in Data Science - Sweden, a community of 700+ women in the field of data science, machine learning, AI and data analytics. %4 Research Institute of Sweden (RISE) & WALP Sandor, PhD, is a community ecosystem builder and change driver. He is passionate about innovation and technology incubation. Currently, he is at the Knut and Alice Wallenberg Foundation and RISE Computer Science, working with people that explore new ways of connecting human beings, industries and technologies, all in the pursuit of making it more secure and enjoyable to work and live in a sustainable world. He worked at Ericsson for twenty years in Hungary and Sweden as a leader in product development and corporate research. He was the founder and head of Ericsson Garage, Ericsson’s global innovation and incubation platform. He received his Master of Science in Electrical Engineering from Budapest University of Technology and Economics in 1993, and his PhD from the same institution in 2004. He also holds a Master of Applied Science from the University of British Columbia in Canada and a Master of Business Administration from Central European University Business School, Budapest, Hungary. %# Research Institutes of Sweden (RISE) and AI Sweden Daniel is Director of AI Research at RISE, Research Institutes of Sweden and co-director for Scientific Vision of AI Sweden. He has a background in AI, machine learning, data analytics and their practical applications, and has for many years been working with digital- and research strategies in industry and academia. He holds a PhD in Machine Learning and a MSc in Electrical Engineering, both from KTH, Royal Institute of Technology in Stockholm, and has lead research projects, groups and laboratories for almost 15 years. Daniel is an appointed member of the Swedish government advisory board on Digitalization, and has initiated, coordinated and co-edited the Swedish AI agenda. %& 5 %R http://doi.org/10.22215/timreview/1399 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Editorial: Insights (July 2019) %A Chris McPhee %K accelerators %K adoption %K Africa %K architecture %K business ecosystems %K business models %K design %K digital payments %K entrepreneurship %K incubators %K Innovation management %K ISPIM %K knowledge management %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 3-4 %8 07/2019 %G eng %U https://timreview.ca/article/1250 %N 7 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %R http://doi.org/10.22215/timreview/1250 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T How to Develop an Impactful Action Research Program: Insights and Lessons from a Case Study %A Victoria Lakiza %A Isabelle Deschamps %K action research %K guiding principles %K Innovation management %K research practice gap %K success factors %X Action research holds great potential for helping bridge the gap between research and practice. By working closely together, researchers and practitioners can develop tangible customized solutions based on research findings. It becomes possible to go beyond generic best practices that might need adaptation for successful implementation and use, or that may not apply at all in some contexts. In this article, the mechanisms through which action research can create the desired change and impact in both industry and academia are illustrated by describing the relevance and contribution of the main steps of a longitudinal action research program in a Canadian manufacturing company. The authors share four guiding principles and six success factors that were revealed intuitively in the course of this multi-year research program. Their hope is to contribute to a better understanding of how it is possible to develop an adaptive action research methodology to increase the potential for research relevance and organizational change. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 34-43 %8 05/2019 %G eng %U https://timreview.ca/article/1239 %N 5 %1 Polytechnique Montreal Victoria Lakiza is a senior consultant, facilitator, and coach committed to unlocking the potential of people and organizations. She is passionate about change management, organizational transformation, and building bridges between different fields and perspectives. Victoria has a Master’s degree in Industrial Engineering from Polytechnique Montreal in Canada. Her action research Master’s project allowed her to deepen her knowledge and understanding of organizational change dynamics and of the role of performance measurement in promoting culture change while trying to bridge the gap between research and practice. Victoria’s professional experience includes supporting a culture shift towards intrapreneurship, developing a complete performance measurement system, and managing an organizational restructuring and re-branding in an innovative engineering consulting company. Concurrently, she was co-leading a volunteer initiative aiming to accelerate sustainable innovations in organizations through the development of intrapreneurial leaders. %2 Polytechnique Montreal Isabelle Deschamps is a professional engineer, business manager, coach, and entrepreneur active in the areas of technology incubation, venture capital, intellectual property strategy, and hi-tech financing. In her 35-year career, she has been guiding innovation strategy and accompanying in both technological and organizational changes dozens of startups, SMEs, and R&D groups in information technologies, new materials, 3D print, cleantech, and medical devices. Isabelle is a recognized professor and researcher at HEC Montreal, ÉTS, and Polytechnique Montreal in Canada. She is a speaker and expert in technology entrepreneurship, innovation and product management, science and technology policy and ecosystems, and SME financing. Isabelle advises Canadian industrial clusters, R&D consortia, governmental agencies, and ecosystem members, such as the National Research Council Canada, Prima Quebec, Aero Montreal, and TechnoMontreal. She specializes in longitudinal and action research field studies, and she has published on the topics of technology implementation, innovation strategy and management, crisis management, open and collaborative innovation, industry research projects, and startup incubation. Isabelle is a metallurgist (Polytechnique Montreal) and holds an MBA (HEC Montreal) and a DBA (Harvard Business School) in Technology Management and Organizational Psychology. %R http://doi.org/10.22215/timreview/1239 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Innovation Management in Living Lab Projects: The Innovatrix Framework %A Dimitri Schuurman %A Aron-Levi Herregodts %A Annabel Georges %A Olivier Rits %K assumption %K business modelling %K Innovation management %K living labs %K testing %K user research %K validation %X Despite living labs being described as “orchestrators” and innovation intermediaries, there is scant literature providing concrete guidelines and tools for living lab practitioners on the topic of project-related innovation management. To address this need, we propose Innovatrix, an innovation management framework built upon existing business model and innovation management tools and frameworks and iterated based on practical experience in living lab projects. In this article, we illustrate the added value of the proposed framework through three practical case studies that lead to three propositions regarding innovation management in living lab projects. First, Innovatrix helps to scope the user involvement activities, which leads to greater efficiency and faster decision making. Second, Innovatrix forces the project owner to focus on a limited number of customer segments, which increases the speed of learning as the scarce entrepreneurial resources are dedicated to a limited number of segments. Third, Innovatrix allows practitioners to capture the iterations and pivots that were made during an innovation project, which helps to link specific outcomes with certain living lab activities. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 63-73 %8 03/2019 %G eng %U https://timreview.ca/article/1225 %N 3 %1 imec.livinglabs Dimitri Schuurman is the Team Lead of the Business model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. %2 imec.livinglabs Aron-Levi Herregodts is an Innovation Manager at imec.livinglabs. He holds Master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). He is the imec.livinglabs product owner of Innovatrix and applies this methodological approach on a day-to-day basis to a wide-variety of innovation projects. %3 imec.livinglabs Annabel Georges is an Innovation Manager at imec.livinglabs. Within this “living-lab-as-a-service” she conducts user research to structurally support innovation development for SMEs. Next to this, she is also involved in several smart city projects. Her main research topics are drop-out and user engagement within field tests and working on the processes of current living lab practices. Annabel holds a Master’s degree in Communication Sciences with a specialization in New Media and Society from Ghent University. %4 imec.livinglabs Olivier Rits is Program Manager at imec.livinglabs. He holds a Master’s degree in Applied Physics (Engineering) from Ghent University in Belgium. Previously, Olivier worked as a business developer for Alcatel-Lucent, where he was involved with many different technologies, and for the research group SMIT, where he was responsible for the business modelling practice in the context of SME living lab innovation projects. %R http://doi.org/10.22215/timreview/1225 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Live and Let Die: On the Management of Creativity %A Michael Hartmann %A Désirée Laubengaier %A Kai Foerstl %K case study %K creativity %K Feedback %K Innovation management %K Qualitative Research. %X Literature has pointed to the importance of feedback on creative ideas in innovation management processes. However, little is known about the practices that constitute the feedback process and their effect on employees’ future willingness to consistently and recurrently contribute with creative ideas to organized innovation management efforts. In this research, we draw on data from a single case study at a German multinational manufacturing firm. We show the flip side of managerial attempts to provide feedback and foster employees’ creative output. In particular, we identify distinct practices organizational actors employ along the sequence of idea generation, elaboration, championing, and implementation, and find that the practices can turn organized innovation management efforts into a political process. Furthermore, we present a virtuous and a vicious circle of managerial attempts to manage creativity in innovation processes. In doing so, we highlight the value of taking a practice lens to better understand the challenges in organized innovation management efforts and propose future research in other contexts. We suggest that managers should flexibly design organized innovation management processes to account for radical ideas and to pay close attention to a coherent communication when providing feedback and encouraging employees to contrive creative ideas. Our work contributes to the body of research on innovation management by shedding light on the dark side of organized innovation management efforts. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 16-26 %8 10/2019 %G eng %U https://timreview.ca/article/1272 %N 10 %1
Coburg University of Applied Sciences and Arts
 
Michael Hartmann is Professor for Industrial Marketing and Sales at Coburg University of Applied Sciences and Arts, Germany. He received his PhD from European University Viadrina Frankfurt (Oder), Germany, where he joined the doctoral program „Dynamic Capabilitites and Relationships“. Before entering academia, he has been working in industry as a Key Account Manager and Business Unit Manager. In his teaching, he focuses on (industrial) marketing and personal selling. His research interest centers around the management and marketing of creative ideas and innovations in business-to-business settings and personal selling interactions.
%2
Politecnico di Milano
 
Désirée Laubengaier holds a Master of Science degree in Business Management from Julius-Maximilians-University of Wuerzburg, Germany. At present, she is pursuing her doctoral studies at the Politecnico di Milano, Italy. Her research interests are in the fields of innovation management, process innovation and organizational culture. She is also particularly interested in qualitative research and process studies. Her previous professional experience includes examining organizational cultural aspects of innovativeness in an industrial context.
%3
German Graduate School of Management and Law
 
Kai Foerstl (Dr. rer. pol. habil., EBS Business School) is Professor of Supply Chain Management and Logistics at German Graduate School of Management and Law, Heilbronn. In his research and teaching he focuses on cross-functional supply chain teams, reshoring/insourcing and sustainable global sourcing. He has been involved in publicly funded and industrial research projects in the pharmaceutical, chemical, automotive and automation industries as well as research projects involving logistics service providers and international retailers. His research has been published in leading outlets such as Journals of Supply Chain Management, Journal of Business Ethics, International Journal of Operations and Production Management, and other scholarly and managerial outlets such as Supply Chain Management Review. He serves on numerous editorial review boards as associate editor and reviewer.
%& 16 %R http://doi.org/10.22215/timreview/1272 %0 Journal Article %J Technology Innovation Management Review %D 2019 %T Mastering the Digital Transformation Process: Business Practices and Lessons Learned %A Lucija Ivančić %A Vesna Bosilj Vukšić %A Mario Spremić %K case study %K change management %K digital business %K digital model %K digital transformation %K digital transformation model %K digitization %K human capital %K Innovation management %K talent management %X Due to its unique features and accessibility, the focus of implementing digital technology is no longer just to improve internal operations, but to expand internal dimensions, reach customers and external partners, affect services, integrate processes, disrupt markets, and fundamentally change industries. It is no surprise that the notion of digital transformation has garnered much research interest, especially from the practitioners’ point of view, but academic achievements are somehow lagging behind, possibly because frameworks for digital transformation are still evolving. In this article, we tried to address that gap by conducting holistic research of digital transformation in companies. We used a series of in-depth interviews to inform comprehensive case studies of three companies from different industries that are in different stages of digital transformation. We carefully investigated the companies’ experiences in the process of digital transformation, which are discussed here to provide valid theoretical framing. We conclude that, in addition to technology adoption, important factors for successful digital transformation are the ability of an organization to change and operational excellence in the integration of external digital services with internal IT support. In that light, we summarize our findings in a form of discovered (sub)dimensions that are the basis for the proposed digital transformation framing, while the narratives and case experiences provide with examples of best practice. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 9 %P 36-50 %8 02/2019 %G eng %U https://timreview.ca/article/1217 %N 2 %1 University of Zagreb Lucija Ivančić is a Teaching and Research Assistant in Business Computing, Business Process Management, and Data Management, and a PhD candidate in the Department of Informatics of the Faculty of Economics and Business at the University of Zagreb, Croatia. Her current research interests lie in business process modelling and management, IT management, data management, and digital transformation, and at the intersection of these fields. She received two Dean’s awards for previous papers on discrete-event simulation modelling and information systems auditing. %2 University of Zagreb Vesna Bosilj Vukšić is a Professor of Business Process Management and Business Computing in the Department of Informatics of the Faculty of Economics and Business, at the University of Zagreb, Croatia. Her current research interests are in modelling and the management of business processes, information systems development, and digital transformation. Vesna has a teaching experience in undergraduate and postgraduate courses. She participates actively in research within the framework of the Ministry of Science and Technology’s scientific projects, and is a member of international scientific research projects. She is a member of editorial boards and a reviewer of international scientific journals. %3 University of Zagreb Mario Spremić is a Professor of ICT Governance and Digital Business in the Department of Informatics of the Faculty of Economics and Business at the University of Zagreb, Croatia. His current research interests are in digital transformation, digital technologies, ICT governance, cybersecurity, and IT auditing. Mario is teaching on these topics at the undergraduate and postgraduate levels, including some international engagements including as a guest lecturer at Imperial College London. He is a member of editorial boards and a reviewer of international scientific journals. %R http://doi.org/10.22215/timreview/1217 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Editorial: Innovation Management (July 2018) %A Chris McPhee %K corporate incubators %K entrepreneurial ecosystems %K innovation capacity %K innovation ecosystems %K Innovation management %K ISPIM %K KPIs %K living labs %K middle managers %K topic modelling %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 3-4 %8 07/2018 %G eng %U http://timreview.ca/article/1166 %N 7 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen’s University in Kingston, Canada. He has nearly 20 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %R http://doi.org/10.22215/timreview/1166 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T Living Labs versus Lean Startups: An Empirical Investigation %A Dimitri Schuurman %A Sonja M. Protic %K entrepreneurs %K impact %K Innovation management %K lean startup %K Living lab %K Open innovation %K testing %K user innovation %X Although we seem to be living in an era where founding a startup has never been easier, studies point to the high mortality rates of these organizations. This “startup hype” has also induced many practitioner-based innovation management approaches that lack empirical studies and validation. Moreover, a lot of these approaches have rather similar angles, but use different wordings. Therefore, in this article, we look into two of these “hyped” concepts: the lean startup and living labs. We review the academic studies on these topics and explore a sample of 86 entrepreneurial projects based on project characteristics and outcomes. Our main finding is that the two approaches appear to be complementary. Living labs are powerful instruments to implement the principles of the lean startup, as the real-life testing and multi-disciplinary approach of living labs seem to generate more actionable outcomes. However, living labs also require the flexibility of a startup – ideally a lean one – to actually deliver this promise. Thus, rather than picking a winner in this comparison, we argue that combining the concepts’ different strengths can bring clear benefits. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 7-16 %8 12/2018 %G eng %U https://timreview.ca/article/1201 %N 12 %1 imec.livinglabs Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. %2 University of Natural Resources and Life Sciences, Vienna Sonja M. Protic is a Researcher at the Institute of Production and Logistics at the University of Natural Resources and Life Sciences in Vienna. She finished her Master’s studies in Environmental Science and her Bachelor studies in Business Administration. She has several years of work experience in national and European research projects and in international project development for a multilateral organization. Her research interests include sustainable freight transport, innovation management, and living labs. She is enrolled as a doctoral student, writing her doctoral thesis in the field of innovation systems at multimodal inland terminals. %R http://doi.org/10.22215/timreview/1201 %0 Journal Article %J Technology Innovation Management Review %D 2018 %T The Role of Middle Managers in the Implementation of a Corporate Incubator: A Case Study in the Automotive Sector %A Rebecca Hirte %K case study %K corporate incubator %K Innovation management %K intrapreneurship %K middle managers %X Lately, there has been a growing tendency of corporations to establish corporate incubators as a strategic tool of transformation. However, the managers of those incubators are often lacking the appropriate knowledge and experience when it comes to setting the right framework for implementing such novel innovation units. In this context, the role of middle managers needs to be re-evaluated in order to support them with the right toolset for such an endeavour to become successful. This article analyzes the role of middle managers in the implementation of a corporate incubator by conducting an in-depth single case study within a large German automotive company. In addition to insights from a comprehensive literature review, the study’s interviews with 13 experts reveal challenges as well as key success factors from the perspective of middle managers on the stated research problem. In particular, the ability of middle managers to influence employees and top management has been considered with the aim of avoiding resistance and failure. The findings from this study contribute to the research streams of corporate incubation and middle management. In addition, the findings are particularly relevant for managers of large corporations who are facing the challenge of transforming their organization due to digitalization and unpredictable developments in the market. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 8 %P 31-39 %8 07/2018 %G eng %U http://timreview.ca/article/1169 %N 7 %1 Karlsruhe Institute of Technology Rebecca Hirte is pursuing her doctoral studies at the Karlsruhe Institute of Technology (KIT) in Germany at the Chair of Entrepreneurship and Technology Management (EnTechnon). Her research focuses on corporate innovation systems and their digital transformation. At the same time, she is working for a large German multinational automotive company in the field of business model innovation and corporate incubation. She holds Bachelor’s and Master’s degrees in International Business, and she has previously worked as a Research Assistant at the Fraunhofer Institute for Systems and Innovation Research (ISI). %R http://doi.org/10.22215/timreview/1169 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Editorial: Innovation in Living Labs (January 2017) %A Chris McPhee %A Dimitri Schuurman %A Pieter Ballon %A Seppo Leminen %A Mika Westerlund %K agile methods %K conceptualizations %K innovation labs %K Innovation management %K innovation tool %K living labs %K Open innovation %K user innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 3-6 %8 01/2017 %G eng %U http://timreview.ca/article/1044 %N 1 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 imec.livinglabs Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %3 imec.livinglabs Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. In 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union's 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and a MA in Modern History from Katholieke Universiteit Leuven. %4 Laurea University of Applied Sciences Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in Industrial Marketing Management, the Journal of Technology and Engineering and Management, the Journal of Business & Industrial Marketing, Management Decision, the International Journal of Technology Management, the International Journal of Technology Marketing, the International Journal of Product Development, and the Technology Innovation Management Review, among many others. %# Carleton University Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/1044 %0 Journal Article %J Technology Innovation Management Review %D 2017 %T Q&A. Does Machiavelli’s The Prince Have Relevant Lessons for Modern High-Tech Managers and Leaders? %A Clovia Hamilton %K cut-throat competition %K Innovation management %K leadership %K lean philosophy %K Machiavelli %K Machiavellian %K management %K technological innovation leadership %K The Prince %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 7 %P 40-47 %8 08/2017 %G eng %U http://timreview.ca/article/1099 %N 8 %1 Clovia Hamilton is a registered patent attorney with university and federal lab technology innovation and commercialization experience. In August 2016, she earned a PhD in Industrial & Systems Engineering from the University of Tennessee Knoxville in the United States. Clovia also has an MBA from Wesleyan College, JD from Atlanta’s John Marshall law school and a Master of Laws (LLM) degree in intellectual property law from the University of Illinois at Urbana Champaign. She researches business law and ethics, technology management, academic entrepreneurship, university–industry partnerships, university and federal lab technology transfer operations as supply chain networks, intellectual property, and scientific misconduct. Clovia served as the Director of Intellectual Property and Research Compliance at Old Dominion University and as a technology transfer specialist for the EPA’s National Vehicle and Fuel Emissions Lab and the University of Illinois Urbana Champaign. She has also taught business law and ethics as an Adjunct Professor. %R http://doi.org/10.22215/timreview/1099 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Detecting White Spots in Innovation-Driven Intellectual Property Management %A Daniel Eckelt %A Christian Dülme %A Jürgen Gausemeier %A Simon Hemel %K business model %K competitive advantage %K competitive arena %K Innovation management %K intellectual capital %K intellectual property %K value proposition %X Technology companies scan the competitive arena for patents to discover research activities and technology trends. Patents are the outcome of innovation processes that take several month or even years, depending on the industry. The process of publishing patents usually lasts longer. A huge time gap of up to several years between early research and development activities and published patents is the consequence. Therefore, a patent is a weak indicator for the identification of early innovation activities. However, the inventor needs intellectual assets such as data, knowledge, and expertise to carry out an innovation process. It is likely that these intellectual assets can improve the competitor analysis – rendering them primary targets. In this article, we introduce a systematic approach to detect intellectual property (IP) activities of stakeholders in selected technology fields (e.g., hiring experts, taking part in research projects, gathering specific data). A technology field with a low intensity of IP activities offers great opportunities, which we call a "white spot". Our proposed approach can help identify the white spots in innovation-driven IP management and thereby help devise recommendations to improve a company’s IP portfolio. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 34-47 %8 07/2016 %G eng %U http://timreview.ca/article/1003 %N 7 %1 Heinz Nixdorf Institute Daniel Eckelt (MSc) is a Research Associate in the Heinz Nixdorf Institute at the University of Paderborn, Germany. He works in a team focused on strategic planning and innovation management within the working group of strategic product planning and systems engineering. His research topics are Industrie 4.0, strategic IP management, and innovation management in multi-stakeholder organizations. In this field, he is working in numerous research and industry projects as wells as in political and social consulting. %2 Heinz Nixdorf Institute Christian Dülme (MSc) is a Research Associate in the Heinz Nixdorf Institute at the University of Paderborn, Germany. He works in a team focused on strategic planning and innovation management within the working of group strategic product planning and systems engineering. His research topics are future scenarios for Industrie 4.0, potential identification, and product strategy, particularly the reconfiguration of product portfolios. In these fields, he is working in numerous research and industry projects. %3 Heinz Nixdorf Institute Jürgen Gausemeier is a Senior Professor in the Heinz Nixdorf Institute at the University of Paderborn, Germany. His key activities are strategic product planning and systems engineering. He was speaker of the Collaborative Research Centre 614 "Self-Optimizing Concepts and Structures in Mechanical Engineering" by the German Research Foundation (DFG) and was a member of the German Council of Science and Humanities from 2009 until 2015. Jürgen is the initiator and Chairman of the Supervisory Board of the consultant company UNITY AG. Since 2003, he has been member of acatech, the German Academy of Science and Engineering and has been its Vice President since 2012. He is also Chairman of the Board of the Leading-Edge Cluster "Intelligente Technische Systeme Ostwestfalen-Lippe (it's OWL)”, which was initiated by the Federal Ministry of Education and Research. %4 Simon Hemel (MSc) works in the field of technical controlling for one of the world's leading manufacturers of slewing bearings. After an apprenticeship as a Management Assistant in IT systems at a German telecommunications company, Simon studied industrial engineering with focus on innovation and development management and controlling at the University of Paderborn, Germany. His master's thesis in the field of Intellectual Property Management was carried out in cooperation with the working group of strategic product planning and systems engineering at the Heinz Nixdorf Institute and a German medical-technology company, which is a world market leader in the field of exo-prosthetics. %R http://doi.org/10.22215/timreview/1003 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T Editorial: Insights (July 2016) %A Chris McPhee %K business model innovation %K circular economy %K cooperation %K industry %K Innovation management %K intellectual property %K Open innovation %K research infrastructure %K value network design %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 3-4 %8 07/2016 %G eng %U http://timreview.ca/article/999 %N 7 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %R http://doi.org/10.22215/timreview/999 %0 Journal Article %J Technology Innovation Management Review %D 2016 %T The Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes %A Dimitri Schuurman %A Lieven De Marez %A Pieter Ballon %K collaboration %K distributed innovation %K entrepreneur %K Innovation management %K living labs %K Open innovation %K SME %K startup %K user innovation %K user involvement %X Open innovation scholars as well as practitioners are still struggling with the practical implementation of open innovation principles in different contexts. In this article, we explore the value of a living lab approach for open innovation in small and medium-sized enterprises (SMEs). Using a case study approach, we compared 27 SME projects conducted by iMinds Living Labs from 2011 to 2015. The results suggest that a real-life intervention and a multi-method approach – both of which are methodological characteristics of living lab projects – increase the chance of generating actionable user contributions for the innovation under development. Moreover, the results also suggest that a living lab project yields maximal value when evolving from concept towards prototype. Besides these exploratory findings, this article also demonstrates that living lab projects are a perfect "playground" to test and validate assumptions from the open innovation literature. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 7-16 %8 01/2016 %G eng %U http://timreview.ca/article/956 %N 1 %1 iMinds and Ghent University Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in Belgium in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation. %2 iMinds and Ghent University Lieven De Marez is Head of the research group for Media & ICT (MICT) and Manager of iMinds Living Labs media activities at Ghent University in Belgium. He has obtained a Master in Communication Sciences (1999) and Marketing (2000) and wrote a PhD titled Diffusion of ICT Innovations: More Accurate User Insight for Better Introduction Strategies. His main expertise is in the development of "segmentation forecast" tools for prior-to-launch adoption potential forecasts for new media and ICT innovations. He continuously seeks to explore new methodologies and understand emerging media use patterns and the impact of new media and ICT and making media innovation more user-centric. At the department of Communication Studies, he founded and coordinates the Master's program on New Media & Society. %3 European Network of Living Labs Pieter Ballon is the International Secretary of the European Network of Living Labs (ENoLL). He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. From 2006 to 2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI) that united five integrated projects in the EU 6th Framework Programme. He holds a PhD in Communication Sciences and an MA in Modern History. %R http://doi.org/10.22215/timreview/956 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Editorial: Insights (May 2015) %A Chris McPhee %K business ecosystems %K cybersecurity %K Innovation management %K Internet of Things %K non-practicing entities %K open source policies %K open source software %K patent trolls %K social innovation %K transformative innovation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 3-4 %8 05/2015 %G eng %U http://timreview.ca/article/893 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %R http://doi.org/10.22215/timreview/893 %0 Journal Article %J Technology Innovation Management Review %D 2015 %T Optimizing Innovation with the Lean and Digitize Innovation Process %A Bernardo Nicoletti %K agile innovation %K Innovation management %K lean and digitize %K lean innovation %K lean six sigma %K re-engineering %X Actionable knowledge to improve innovation and bring value to the customers and organizations is essential in today's economy. In the past, there have attempts to apply Lean Thinking and Six Sigma to the innovation processes, with mixed results. The aim of this article is discuss how to improve innovation processes using the Lean and Digitize Innovation process, which integrates digitization into the Lean Six Sigma method. Through the redesign of innovation processes and their automation, the process aims to add value to customers, improve effectiveness, eliminate waste, minimize operating costs, and reduce time-to-market. This new method is characterized by seven stages, or "the 7 Ds" (define, discover, design, develop, digitize, deploy, and diffusion), with 29 steps. This article describes the Lean and Digitize Innovation process and presents cases where the approach has been successful in helping innovation processes from start to end: from the definition of the value for the customers up to the implementation of a prototype and engineering of the delivery processes. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 5 %P 29-38 %8 03/2015 %G eng %U http://timreview.ca/article/879 %N 3 %1 Università di Tor Vergata Bernardo Nicolletti is a Lecturer at the Master in Procurement Management at the Università di Tor Vergata in Rome, Italy. He serves as a Director in Transigma, a strategy consultancy company specialized in process improvements and digitization in financial services with assignments in Europe, USA, and the Middle East. Bernardo has worked with General Electric Capital as Program Manager of a Common Systems and later as Group Chief Technology Officer of GE Money and Acting CIO. He has also been CIO Latin America for AIG UPC. He is a frequent speaker at international conferences and author of books, papers, and blog posts, through which he describes his approaches to synthesizing Lean Six Sigma and automation. %R http://doi.org/10.22215/timreview/879 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Conceptualizing Innovation in Born-Global Firms %A Erik Zijdemans %A Stoyan Tanev %K born global %K business model %K early internationalization %K Innovation management %K lean startup approach %X This article summarizes the insights from a systematic study of the research literature focusing on the innovation aspects of born-global firms – ventures that were launched to exploit a global niche from the earliest days of their operations. The authors provide a snapshot of opinions on the different aspects of innovation in the way they were conceptualized in the academic literature. The insights are based on a selection of 32 peer-reviewed journal articles addressing the different challenges associated with early internationalization and innovation in such ventures. The article emphasizes that the early internationalization of new ventures should be considered as an innovation process in itself and that innovation and internationalization have a positive effect on each other. In addition, it points out the role of knowledge acquisition and networking capabilities as key innovation enablers and refers to the emergence of the lean startup perspective on the innovation processes in born-global firms. The suggested insights will be relevant to researchers and practitioners interested in the relationship between early internationalization and innovation in international new ventures and lean global startups. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 5-10 %8 09/2014 %G eng %U http://timreview.ca/article/826 %N 9 %1 University of Southern Denmark Erik Alexander Zijdemans is a Master’s degree candidate in Product Development and Innovation with a focus on Global Supply Chain Development at the University of Southern Denmark in Odense. Additionally, he holds a BEng in Business Engineering from Hogeschool Utrecht, The Netherlands. He has over two years of working experience in project management and employee safety management. Currently, he is conducting his research at Carleton University in Ottawa, Canada, focusing on the role of business development agencies in the support of early globalization in technology startups. %2 University of Southern Denmark Stoyan Tanev is an Associate Professor in the Department of Technology and Innovation and member of the Centre for Integrative Innovation Management at the University of Southern Denmark, Odense, Denmark, as well as Adjunct Professor in the Department of Systems and Computer Engineering at Carleton University in Ottawa, Canada, where he was previously a faculty member in the Technology Innovation Management Program. He has a MSc and a PhD in Physics jointly from the University Pierre and Marie Curie, Paris, France and the University of Sofia, Bulgaria, a PhD in Theology from the University of Sofia, Bulgaria, an MEng in Technology Innovation Management from Carleton University, Canada, and an MA from the University of Sherbrooke, Canada. He has multidisciplinary research interests with a focus on the fields of technology innovation management, global technology entrepreneurship, business model design and value co-creation. Dr. Tanev is Senior IEEE member, and he is a member of the editorial boards of the Technology Innovation Management Review and the International Journal of Actor-Network Theory and Technological Innovation. %R http://doi.org/10.22215/timreview/826 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Corporate Lifecycles: Modelling the Dynamics of Innovation and Its Support Infrastructure %A Tamas Koplyay %A Lisa Chillingworth %A Brian Mitchell %K innovation %K Innovation management %K leadership %K market lifecycle %K model %K organizational culture %K staffing %X Corporate leadership and corporate culture have to be aligned to market realities to ensure the long-term success of a firm. As companies form, grow, and mature, the management of the enterprises also have to evolve through the business lifecycle. What is successful in the introduction stage may not be successful for a mature company. Firms are required to change their focus from product development, to market development, to process development, and finally to market and financial leadership. To be successful means that not only the types of employees hired have to evolve to support the culture required, but the leadership styles and management focus also have to change and adapt to the new realities that firms encounter in their market. The dynamic model presented in this article shows the broad strategic imperatives that must be met by firms, and it is presented through a graphical illustration of how successful firms manage their evolution and how firms can fail through mis-allocation of corporate efforts to non-mission critical initiatives. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 22-29 %8 10/2013 %G eng %U http://timreview.ca/article/733 %N 10 %1 Université du Québec en Outaouais Tamas Koplyay is Professor of High-Technology Strategic Management at the Université du Québec en Outaouais in Gatineau, Canada. He received Master's degrees in Systems Engineering, Applied Mathematics, and Information Theory from the State University of New York, United States; he received his MBA from the University of Ottawa, Canada; and he received his PhD in Systems Science from Michigan State University, United States. He has been a visiting researcher at the Harvard Law School in Public Finance. Currently, he is also the Director of Research for the Canadian Advanced Technology Alliance as part of his university commitments to the high-technology community. %2 Szent István University Lisa Chillingworth a PhD candidate in Management and Business Administration at Szent István University in Budapest, Hungary. She obtained her Bachelor of Arts degree from York University in Toronto, Canada. She is a Project Management Professional (PMP) and LEED Accredited Professional (Leadership in Energy and Environmental Design) and holds her Masters degree in Project Management from the Université du Québec, Canada, for which she received the 2012 Governor General’s Gold Medal for academic excellence. Ms. Chillingworth has 20 years of experience in project management and is currently the Director of Program Management and Advisory Services, North America, for an international real estate and capital facilities project management firm. Previously, Ms. Chillingworth spent a number of years as a project and management consultant, specializing in business transformation, operations, and strategic planning. She is also the Director of International Corporate Relations for the Global Academic Network, and their annual Global Management Conference, which work to bridge academia and the business community. She is also an Executive in Residence and Associate Director of Research for the Canadian Advanced Technology Alliance (CATA). %3 Szent István University Brian Mitchell is a PhD candidate in Management and Business Administration at Szent István University in Budapest, Hungary. He holds a Master’s degree in Project Management from the Université du Quebec, Canada, is a Project Management Professional (PMP), and LEED Accredited Professional (Leadership in Energy and Environmental Design) in the building design and construction industry. Mr. Mitchell has over 25 years of diverse experience in the delivery and management of capital projects and related work. As the National Practice Manager for a leading Canadian project management company, Mr. Mitchell was responsible for corporate research, project management best practice methodologies, and knowledge transfer across Canada. He was also a reviewer of the Project Management Institute's Construction Extension to the PMBoK Guide, Second Edition. %R http://doi.org/10.22215/timreview/733 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Editorial: Technology Evolution (May 2013) %A Chris McPhee %A Michael Weiss %K business ecosystems %K industrial instrumentation and control %K innovation %K Innovation management %K mashups %K R&D %K technological change %K technology evolution %K web applications %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 3-4 %8 05/2013 %G eng %U http://timreview.ca/article/681 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Carleton University Michael Weiss holds a faculty appointment in the Department of Systems and Computer Engineering at Carleton University in Ottawa, Canada, and is a member of the Technology Innovation Management program. His research interests include open source, ecosystems, mashups, patterns, and social network analysis. Michael has published on the evolution of open source business, mashups, platforms, and technology entrepreneurship. %R http://doi.org/10.22215/timreview/681 %0 Journal Article %J Technology Innovation Management Review %D 2013 %T Reinventing the Wheel: Contextualizing Existing Innovations as a Path to Market Success %A Jeff Moretz %A Karthik Sankaranarayanan %A Jennifer Percival %K commercialization %K contextualization of innovation %K Innovation management %K market-focused innovation %K organization %X In the quest to create cutting-edge products, organizations often invest substantial time, attention, and capital in primary research and development (R&D). By themselves, these R&D investments to create avant-garde products may not provide good return-on-investment. In the context of Canadian businesses, there is a significant scarcity of resources available for R&D. What can Canadian firms do to stay innovative when they face a plethora of difficulties, including insufficient funding? This article explores how organizations can leverage external innovation and existing technologies to create products or services that cater to the market needs. We present a three-pillar model along with examples of companies that attained market success in large part by contextualizing existing technologies in order to create innovative products or services. This approach provides companies with a high-level framework to facilitate resource-parsimonious creation of commercializable, innovative products that are competitive in today’s global marketplace. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 3 %P 16-21 %8 10/2013 %G eng %U http://timreview.ca/article/732 %N 10 %1 University of Ontario Institute of Technology Jeff Moretz is Assistant Professor of Strategy and Entrepreneurship at the University of Ontario Institute of Technology (UOIT) in Oshawa, Canada. He obtained his PhD from the University of Texas at Austin, USA, and has an MBA and two undergraduate degrees from Michigan State University, USA. He is a recovering consultant, having worked for McKinsey & Company in Chicago after his MBA studies. Prior to joining the UOIT, he worked at University College Cork in Ireland, researching open source software communities and open innovation. His research interests focus on the impact of information, openness, and information technologies on innovation, business models, and strategies. %2 University of Ontario Institute of Technology Karthik Sankaranarayanan is an Assistant Professor of Operations Management at the University of Ontario Institute of Technology in Oshawa, Canada. He earned a PhD degree in Economics and a Master’s degree in Embedded Systems from the University of Lugano, Switzerland, as well as a Bachelor’s degree in Electrical and Electronics Engineering from the University of Madras in Chennai, India. Prior to joining UOIT, he was a visiting scholar at the New England Complex Systems Institute in Cambridge, USA, where he explored agent-based modelling of complex systems. His research encompasses simulation and modelling of complex systems, and the broader behavioural operations field. Recently, he has become involved in a collaborative study on the application of an open innovation framework in the services sector. %3 University of Ontario Institute of Technology Jennifer Percival is Associate Professor and Associate Dean of Programs in the Faculty of Business and Information Technology at the University of Ontario Institute of Technology in Oshawa, Canada. She holds a BMath in Operations Research and a PhD in Management Sciences from the University of Waterloo, Canada. Her research focus is on the strategic use of technology and innovation, including the effective use of technological innovations in order to determine the optimal allocation of IT investments for various organizational cultures to support e-services and e-health initiatives. She is also actively involved in research surrounding the use of process-modelling techniques to support change management, innovation, and technology integration in services. %R http://doi.org/10.22215/timreview/732 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T A Small-Firm Perspective on the Benefits of Living Labs %A Veli-Pekka Niitamo %A Mika Westerlund %A Seppo Leminen %K energy efficiency %K Innovation management %K Living lab %K managerial challenges %K Open innovation %K User-driven %X Decreasing energy consumption is a global priority and the energy market is in constant change. The search for energy-saving innovations provides an opportunity to initiate a user-centered approach using the living labs model. This article describes how Process Vision, a small-yet-leading Northern European provider of energy IT systems, applied the livings labs approach to develop novel energy-efficiency management solutions. We discuss the company’s participation in the APOLLON consortium, a cross-border living labs initiative on energy efficiency. More specifically, we describe the Finland-based company’s experiences of a pilot project launched in the living lab and report on the perceived managerial challenges of applying the living labs approach from the perspective of a small firm. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 44-49 %8 09/2012 %U http://timreview.ca/article/608 %N 9 %1 University of Ulster Veli-Pekka Niitamo, M.Sc. (Eng.&Eco.), M.A (eq. Applied Psychology), is a Visiting Professor in Innovation Management at the University of Ulster. He also holds business position as a senior advisor to Process Vision, and is the Director of the national export cluster Future Learning Finland. Veli-Pekka was the first Chairman of European Living Lab Group 2006-2009 (now known as EnoLL). He has served several global executive roles at the United Nations Secretariat in New York, Jaakko Pöyry Consulting in London, and the Nokia Corporation in Espoo and Amsterdam. In addition, he serves as a research director at Aalto University and was a visiting scientist at Leiden University and teacher at Helsinki University. He also sits on several living labs/innovation centre boards. %2 Carleton University Mika Westerlund, D. Sc. (Econ.) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. %3 Laurea University of Applied Sciences and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the Aalto University School of Business in Finland. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects relating to ICT. %R http://doi.org/10.22215/timreview/608 %0 Journal Article %J Technology Innovation Management Review %D 2011 %T Managing the Challenges of Becoming an Open Innovation Company: Experiences from Living Labs %A Mika Westerlund %A Seppo Leminen %K Innovation management %K Living lab %K Open innovation %K User-driven %X High-technology firms have paved the way for user-driven innovations, but now even traditional industries are becoming increasingly open. This shift is a great challenge for companies with instituted practices, policies, and customer relationships. In this article, we identify four distinct steps in becoming an open innovation company based on our recent research into firms’ experiences with living lab experiments in the information and communication technology (ICT) sector. We describe these phases and illustrate the divergent roles that users play in each one. We conclude with a discussion on the differences between the management challenges of conventional development projects versus the open innovation model. For all firms that wish to become open innovators, we recommend that their managers promote an open organizational mindset and apply groupware that supports increased openness, because traditional project management tools are insufficient for open innovation. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 1 %P 19-25 %8 10/2011 %U http://timreview.ca/article/489 %N 1 %1 University of California Berkeley and Aalto University Mika Westerlund, D. Sc. (Econ.), holds positions as Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and Postdoctoral Researcher in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open innovation, business strategy, and management models in high-tech and service-intensive industries. Results from his research are reported in numerous scholarly journals. %2 Laurea University and Aalto University Seppo Leminen, D. Sc. (Econ.), Lic. Tech., holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Economics at Aalto University. Seppo holds a doctoral degree in Marketing from the Hanken School of Economics and a licentiate degree in Information Technology at the Helsinki University of Technology. His research and consultation interests include value co-creation and capture with users as well as relationships, services, and business models in marketing. He runs various living lab and business model projects in ICT and media industries. %R http://doi.org/10.22215/timreview/489