%0 Journal Article %J Technology Innovation Management Review %D 2016 %T A Digital Maturity Model for Telecommunications Service Providers %A Omar Valdez-de-Leon %K business %K business transformation %K digital %K digital transformation %K digitization %K disruptive technologies %K innovation %K maturity model %K telecommunications %X Industries across the spectrum are being faced with a fundamental change: digital transformation. The telecommunications industry is no exception. For communications service providers, this transformation started some time ago with the emergence of so-called over-the-top (OTT) services such as WhatsApp and Skype. However, in spite of such transformation being underway, there is a lack of frameworks and tools to help communications service providers navigate such radical change. This article presents the findings of a research project to develop such a framework: the digital maturity model for telecommunications service providers. The model aims to offer a structured view of digital transformation that is specific to the context and challenges of the telecommunications industry and that can be used as a standard to help communications service providers benchmark themselves against peers or themselves as they advance their transformation. This article describes the need for the model and the methodology used to develop it, and it offers recommendations on how to use the model and further develop it as our understanding of digital transformation evolves. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 6 %P 19-32 %8 08/2016 %G eng %U http://timreview.ca/article/1008 %N 8 %1 Ericsson Omar Valdez-de-Leon is a Senior Consultant within the Global Consulting and Systems Integration practice at Ericsson. He is a practitioner in the area of innovation and digitization of products and services and, over the years, he has worked across the IT and telecommunications industry in companies such as Bosch, Logica-CGI, Elster, Vodafone, and Ericsson, with a focus on new business initiatives grounded in emerging technologies. He holds an MSc in Technology & Innovation Management from SPRU in the University of Sussex, UK, and an MBA from Manchester Business School. %R http://doi.org/10.22215/timreview/1008 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T TIM Lecture Series – Insights on Innovation %A Ibrahim Gedeon %K customer focus %K ecosystems %K innovation %K service provision %K telecommunications %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 40-41 %8 06/2014 %G eng %U http://timreview.ca/article/803 %N 6 %1 TELUS Ibrahim Gedeon is CTO of TELUS, where he is responsible for technology strategy, service and network architecture, service delivery, and operational support systems for the company’s wire line and wireless divisions, as well as service and network convergence, enterprise applications, and network infrastructure strategies and evolution. Ibrahim began his career in telecommunications engineering and research in 1990 when he joined Bell Northern Research. After moving to Nortel in 1994, he was named Vice President and Director of Data Network Engineering in 1996; Vice President of Internet Brand Management in 1999, and Senior Vice President of Wireless Engineering in 2000. Ibrahim has held numerous leadership roles in the Institute of Electrical and Electronics Engineers (IEEE) and has also received numerous professional awards and various forms of industry recognition, including being named three times to the Global Telecoms Business magazine’s “GTB Power 100,” a list of the 100 most powerful and influential people in the telecoms industry. Ibrahim also serves on the board of a number of industry associations, including the Alliance for Telecommunications Industry Solutions and Industry Canada’s Communications Research Centre. He holds a Bachelor's degree in Electrical Engineering from the American University of Beirut and a Master's degree in Electronics Engineering from Carleton University in Ottawa, Canada. In 2010, he received an Honorary Doctor of Laws degree from the University of British Columbia. %R http://doi.org/10.22215/timreview/803 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T Real-Time Mobile Communication of Power Requirements for Electric Vehicles %A Derek Smith %K disruptive innovation %K electric utilities %K electric vehicles %K high-power devices %K mobile communication %K power grids %K power requirements %K telecommunications %X The periodic power requirements of an electric vehicle are difficult to predict because the vehicle's location, the amount of charge remaining in its batteries, and the timing of its next charge are not known. For clusters of electric vehicles, the problem is magnified, and there is a risk that the demand will strain and overload a power utility’s infrastructure. Operational managers are left with reactive management of the infrastructure that may defer or prevent a vehicle charge to balance power demands and safeguard the infrastructure. In this article, the following key concepts are analyzed to provide background on the problem and to outline the requirements of any solution: i) demand uncertainty and reactive management approaches, ii) electric vehicle power requirements, and iii) demand-management telecommunication capabilities. Then, by abstraction, induction, and creative synthesis, a novel solution to the problem is proposed to provide real-time mobile communication of power requirements. The proposed solution has potential to create new service and business opportunities to managers and entrepreneurs. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 22-27 %8 12/2012 %G eng %U http://timreview.ca/article/637 %N 12 %1 Carleton University Derek Smith is the Founder and Principal of Magneto Innovention Management, an Intellectual Property consulting firm that assists entrepreneurs and small businesses to navigate and grow their international patent portfolios. Derek has over 20 years of experience working as an intellectual property management consultant and patent agent for IBM Canada, Bell Canada and, most recently, Husky Injection Molding Systems where he was Director, Global Intellectual Property. His role at Husky included working with international counsel to resolve oppositions before the European Patent Office and the United States Patent and Trademark Office. Prior to entering the field of IP, Derek was an advisory engineer at IBM Canada where he was involved in a variety of leading-edge software development projects. Derek is currently a graduate student in the Technology Innovation Management program at Carleton University in Ottawa, Canada. He also holds a BEng degree in Systems and Computer Engineering from Carleton University and is a registered patent agent in both Canada and the United States. %R http://doi.org/10.22215/timreview/637