%0 Journal Article %J Technology Innovation Management Review %D 2020 %T A Triadic Actor View of Value Co-creation in Business Incubation %A Ronald Beckett %A John Dalrymple %K co-working %K incubators %K investors %K knowledge-sharing %K service ecosystems %K service entities %K service-dominant logic %K stakeholders %K triadic relationships. %K value co-creation %X In this paper we view an incubator as a service entity that may take different forms. We contribute to the literature by exploring the utility of the service-dominant logic (SDL) paradigm (Vargo & Lusch, 2016) to better understand incubation operations. Value co-creation is a central axiom of SDL, as is engagement with a supporting service ecosystem. Whilst some studies have considered dyadic incubator-client value creation arrangements, we extend this to include interaction with other service ecosystem stakeholders that we characterise as investors. This way a triadic interaction model is presented. We consider four different cases of a service entity supporting start-up development from this actor-oriented perspective. Adopting a client company perspective, we draw a parallel between various kinds of incubation services and department stores, where clients may access what they need when they need it from a variety of offerings, and obtain the assistance they require. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 27-37 %8 08/2020 %G eng %U timreview.ca/article/1378 %N 8 %1 Swinburne University of Technology Ron Beckett is an industry practitioner with more than 30 years of experience in the implementation of creative change and innovation management in Aerospace and Manufacturing. He frequently works at the academia–industry interface, with a focus on Learning to Compete. Ron is an Adjunct Professor at Swinburne University, and he has held similar appointments at several other universities. He has authored or co-authored more than 100 conference papers, journal articles, and book chapters related to the pursuit of best practice in extracting value from innovative ideas, knowledge management, and effective collaboration implementation. %2 Swinburne University of Technology John Dalrymple holds a BA (Hons) from the University of Stirling and a PhD from the University of Strathclyde in Scotland where he worked with the Scottish Enterprise Foundation to improve the performance of small and medium-sized companies. He was Founding Director of the Centre for Management Quality Research at RMIT University. John, the staff, and students of the Centre were regular recipients of “Best Paper” awards at international conferences. His publications have attracted more than 1100 citations to date. John was the Editor of the Quality Assurance in Education journal from 2003 until 2019. He has supervised over 20 PhD candidates to successful completion. In October 2018, John was presented with the J. M. Juran Award by the Australian Organisation for Quality. %& 27 %R http://doi.org/10.22215/timreview/1378