%0 Journal Article %J Technology Innovation Management Review %D 2020 %T Editorial: ISPIM Bangkok (August 2020) %A Stoyan Tanev %A Gregory Sandstrom %K Basic research %K biotech startups. %K co-working %K Conceptual research %K disruption %K incubators %K innovation %K Integrative marketing %K investors %K knowledge-sharing %K Open marketing %K organizational capabilities %K Pharmaceutical companies %K roles %K service ecosystems %K service entities %K service-dominant logic %K stakeholders %K strategic marketing %K strategy-innovation link %K structured literature review %K triadic relationships %K University and Public research institute %K value co-creation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 3 %8 08/2020 %G eng %U timreview.ca/article/1380 %N 8 %1 Technology Innovation Management Review Stoyan Tanev, PhD, MSc, MEng, MA, is Associate Professor of Technology Entrepreneurship and Innovation Management associated with the Technology Innovation Management (TIM) Program, Sprott School of Business, Carleton University, Ottawa, ON, Canada. Before re-joining Carleton University, Dr. Tanev was part of the Innovation and Design Engineering Section, Faculty of Engineering, University of Southern Denmark (SDU), Odense, Denmark. Dr. Tanev has a multidisciplinary background including MSc in Physics (Sofia University, Bulgaria), PhD in Physics (1995, University Pierre and Marie Curie, Paris, France, co-awarded by Sofia University, Bulgaria), MEng in Technology Management (2005, Carleton University, Ottawa, Canada), MA in Orthodox Theology (2009, University of Sherbrooke, Montreal Campus, QC, Canada) and PhD in Theology (2012, Sofia University, Bulgaria). Stoyan has published multiple articles in several research domains. His current research interests are in the fields of technology entrepreneurship and innovation management, design principles and growth modes of global technology start-ups, business analytics, topic modeling and text mining. He has also an interest in interdisciplinary issues on the interface of the natural and social sciences. %2 Technology Innovation Management Review Gregory Sandstrom is Managing Editor of the TIM Review. He is a former Associate Professor of Mass Media and Communications at the European Humanities University (2012-2017), and Affiliated Associate Professor at the Social Innovations Laboratory, Mykolas Romeris University (2016-2017) in Vilnius, Lithuania. He completed a PhD from the Faculty of Sociology at St. Petersburg State University and the Sociological Institute of the Russian Academy of Sciences, sector on Sociology of Science (2010). He was a Postdoctoral Research Fellow at the Lithuanian Science Council (2013-2015), for which he conducted research visits to the Copernican Centre for Interdisciplinary Studies (Krakow), the University of Edinburgh's Extended Knowledge Project, Cambridge University's History and Philosophy of Science Department, and Virginia State University's Science and Technology Studies program, as well as previously at the Autonomous National University of Mexico's Institute for Applied Mathematics and Systems (2010-2011). He was affiliated with the Bard College Institute for Writing and Thinking, leading student and faculty language and communications workshops, most recently (2013, 2014, 2017) in Yangon, Myanmar. He is a promoter and builder of distributed ledger technology (blockchain) systems and digital extension services. %& 3 %R http://doi.org/10.22215/timreview/1380 %0 Journal Article %J Technology Innovation Management Review %D 2020 %T A Triadic Actor View of Value Co-creation in Business Incubation %A Ronald Beckett %A John Dalrymple %K co-working %K incubators %K investors %K knowledge-sharing %K service ecosystems %K service entities %K service-dominant logic %K stakeholders %K triadic relationships. %K value co-creation %X In this paper we view an incubator as a service entity that may take different forms. We contribute to the literature by exploring the utility of the service-dominant logic (SDL) paradigm (Vargo & Lusch, 2016) to better understand incubation operations. Value co-creation is a central axiom of SDL, as is engagement with a supporting service ecosystem. Whilst some studies have considered dyadic incubator-client value creation arrangements, we extend this to include interaction with other service ecosystem stakeholders that we characterise as investors. This way a triadic interaction model is presented. We consider four different cases of a service entity supporting start-up development from this actor-oriented perspective. Adopting a client company perspective, we draw a parallel between various kinds of incubation services and department stores, where clients may access what they need when they need it from a variety of offerings, and obtain the assistance they require. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 10 %P 27-37 %8 08/2020 %G eng %U timreview.ca/article/1378 %N 8 %1 Swinburne University of Technology Ron Beckett is an industry practitioner with more than 30 years of experience in the implementation of creative change and innovation management in Aerospace and Manufacturing. He frequently works at the academia–industry interface, with a focus on Learning to Compete. Ron is an Adjunct Professor at Swinburne University, and he has held similar appointments at several other universities. He has authored or co-authored more than 100 conference papers, journal articles, and book chapters related to the pursuit of best practice in extracting value from innovative ideas, knowledge management, and effective collaboration implementation. %2 Swinburne University of Technology John Dalrymple holds a BA (Hons) from the University of Stirling and a PhD from the University of Strathclyde in Scotland where he worked with the Scottish Enterprise Foundation to improve the performance of small and medium-sized companies. He was Founding Director of the Centre for Management Quality Research at RMIT University. John, the staff, and students of the Centre were regular recipients of “Best Paper” awards at international conferences. His publications have attracted more than 1100 citations to date. John was the Editor of the Quality Assurance in Education journal from 2003 until 2019. He has supervised over 20 PhD candidates to successful completion. In October 2018, John was presented with the J. M. Juran Award by the Australian Organisation for Quality. %& 27 %R http://doi.org/10.22215/timreview/1378 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Accessing Value-in-Use Information by Integrating Social Platforms into Service Offerings %A Ville Eloranta %A Juho-Ville Matveinen %K platforms %K service systems %K service-dominant logic %K social media %K value-in-use %X This article proposes a new approach for assessing the value derived from using a service offering (i.e., value-in-use) through the utilization of “social platforms.” We define a social platform as an adaptable digital service environment that enables the co-creation of value through social interactions with other service systems. By reviewing the relevant literature, detailed propositions are built based on the integration of theoretical concepts, thereby combining the literature on service-dominant logic, platforms, and social media. The primary argument of the article is that embedding social platforms in a company's services may result in more efficient retrieval and understanding of customer insights, better management of customer intelligence, and ultimately higher value-in-use. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 26-34 %8 04/2014 %G eng %U http://timreview.ca/article/782 %N 4 %1 Aalto University Ville Eloranta, MSc (Tech), is a doctoral student in the Service Engineering and Management (SEM) research group at Aalto University School of Science, Finland. Ville joined academia in 2012 after seventeen years in digital service design business and seven years of entrepreneurship. Ville’s research interests cover manufacturers’ service infusion/servitization, service networks, and service platforms. Currently, he is focusing on studying the sources of competitive advantage in service networks and methods of agile service network orchestration. %2 Diagonal Juho-Ville Matveinen, MSc (Tech), is a business designer at Diagonal, an acclaimed service design agency in Finland. His forte is organization development and the strategic planning of service ecosystems in addition to managing change as part of business development activities. He has a background in research at the Department of Industrial Engineering and Management at Aalto University School of Science, where he focused on researching digital service platforms and their application in business development. %R http://doi.org/10.22215/timreview/782 %0 Journal Article %J Technology Innovation Management Review %D 2014 %T Editorial: Service and Innovation (May 2014) %A Chris McPhee %A Risto Rajala %A Marja Toivonen %A Mika Westerlund %K collaboration %K innovation indicators %K innovation practices %K intellectual property %K knowledge-intensive business services %K living labs %K online gaming %K service business development %K service design %K service innovation %K service-dominant logic %K trademarks %K value chains %K value creation %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 4 %P 3-5 %8 05/2014 %G eng %U http://timreview.ca/article/788 %N 5 %1 Technology Innovation Management Review Chris McPhee is Editor-in-Chief of the Technology Innovation Management Review. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa and BScH and MSc degrees in Biology from Queen's University in Kingston. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas. %2 Aalto University Risto Rajala, D.Sc. (Econ) is an Assistant Professor in the Department of Industrial Engineering and Management at Aalto University in Helsinki, Finland. Dr. Rajala holds a PhD in Information Systems Science from the Aalto University School of Business. His recent research has dealt with management of complex service systems, development of digital services, service innovation, and business model performance. Rajala’s specialties include management of industrial services, collaborative service innovation, knowledge management, and design of digital services. %3 VTT Technical Research Centre Marja Toivonen is Research Professor at VTT Technical Research Centre of Finland, her specialty being service innovation and service business models. She is also Adjunct Professor at Aalto University in Helsinki, Finland. Marja has written several articles on service-related topics and been an invited speaker in many international conferences focusing on these topics. She is a council member of the European Association for Research on Services (RESER), and she is a member of the European Union's 2013–2014 High-Level Expert Group on Business Services. %4 Carleton University Mika Westerlund, D.Sc. (Econ) is an Assistant Professor at Carleton University’s Sprott School of Business in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics. His doctoral research focused on software firms’ business models and his current research interests include open and user innovation, business strategy, and management models in high-tech and service-intensive industries. %R http://doi.org/10.22215/timreview/788 %0 Journal Article %J Technology Innovation Management Review %D 2012 %T How Open Source Has Changed the Software Industry: Perspectives from Open Source Entrepreneurs %A Juho Lindman %A Risto Rajala %K entrepreneurship %K narrative methodology %K Open innovation %K open source software %K service-dominant logic %X The emergence of F/LOSS (free/libre open source software) has triggered several changes in the software industry. F/LOSS has been cited as an archetypal form of open innovation; it consists of the convergence and collaboration of like-minded parties. An increasing number of software firms have taken upon this approach to link outsiders into their service development and product design. Also, software firms have been increasingly grounded their business models on user-centric and service-oriented operations. This article describes a study that investigates these changes from the perspective of F/LOSS entrepreneurs. The findings are summarized into four issues that are critical in managing an F/LOSS business: i) dealing with organizational changes in the innovation process; ii) mastering user involvement; iii) successfully using resources; and iv) designing revenue models. %B Technology Innovation Management Review %I Talent First Network %C Ottawa %V 2 %P 5-11 %8 01/2012 %U http://timreview.ca/article/510 %N 1 %1 Hanken School of Economics Juho Lindman is an Assistant Professor in the Hanken School of Economics in Helsinki, Finland. Juho defended his doctoral dissertation focusing on open source software development organization in the Aalto University School of Economics in Helsinki. In the field of information systems science, his current research is focused in the areas of open source software development, open innovation, open data and organizational change. %2 Aalto University Risto Rajala is Director of Research in a multi-school collaboration platform in service research and education at Aalto University in Helsinki, Finland. His recent research has been centered on user-centric and open forms of managing software-intensive innovations, the transformation of software vendors’ business models, IT services and the socio-technical aspects of service systems. Risto holds a PhD in Information Systems Science from the Aalto University, School of Economics. His work has been published widely in refereed scientific journals, international conference proceedings, academic books, and other scientific volumes. He is also a member of the Review Board of the Technology Innovation Management Review. %R http://doi.org/10.22215/timreview/510