<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Abdolrasoul Habibipour</style></author><author><style face="normal" font="default" size="100%">Annabel Georges</style></author><author><style face="normal" font="default" size="100%">Anna Ståhlbröst</style></author><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author><author><style face="normal" font="default" size="100%">Birgitta Bergvall-Kåreborn</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">drop-out</style></keyword><keyword><style  face="normal" font="default" size="100%">field test</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword><keyword><style  face="normal" font="default" size="100%">taxonomy</style></keyword><keyword><style  face="normal" font="default" size="100%">user engagement</style></keyword><keyword><style  face="normal" font="default" size="100%">user motivation</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2018</style></year><pub-dates><date><style  face="normal" font="default" size="100%">05/2018</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/1155</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">8</style></volume><pages><style face="normal" font="default" size="100%">5-21</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.</style></abstract><issue><style face="normal" font="default" size="100%">5</style></issue><custom1><style face="normal" font="default" size="100%">Luleå University of Technology
Abdolrasoul Habibipour is a PhD student in Information Systems at Luleå University of Technology in Sweden and is a User Engagement Expert at Botnia Living Lab, Sweden. His research focuses on user engagement in living lab research, with a particular emphasis on users’ motivations and needs. Abdolrasoul has previously worked in information technology (IT) projects for more than 13 years as a project leader and project manager as well as software designer and developer. He is currently involved in international innovation and research projects such as UNaLab project, U4IoT project, as well as Privacy Flag project, all of which are financed by the European Commission.</style></custom1><custom2><style face="normal" font="default" size="100%">imec.livinglabs
Annabel Georges is a User Specialist at imec.livinglabs in Belgium. Annabel holds a Master’s degree in Communication Sciences from Ghent University, with a specialization in New Media and Society. Since 2013, she has worked at imec.livinglabs, where she has conducted research for more than 15 innovation projects. Her main interests are contextual research, field tests, and working on improvements on current living lab practices.</style></custom2><custom3><style face="normal" font="default" size="100%">Luleå University of Technology
Anna Ståhlbröst is a Professor of Information Systems at Luleå University of Technology, Sweden, and Managing Director of Botnia Living Lab in Sweden. Her research is focused on the phenomena of living labs and open, user-driven innovation processes, with special interest in end-user needs and motivations. Anna’s research is related to different application areas such as smart cities, domestic IT use, and online privacy. She has participated in several international and national innovation and research projects, and she is currently involved in the UNaLab project, U4IoT project, as well as Privacy Flag project, all of which are financed by the European Commission.</style></custom3><custom4><style face="normal" font="default" size="100%">imec.livinglabs
Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. </style></custom4><custom5><style face="normal" font="default" size="100%">Luleå University of Technology
Birgitta Bergvall-Kåreborn is Vice Chancellor and Professor in Information Systems at Luleå University of Technology, Sweden. Birgitta’s research interests concern design-oriented research focused on participatory design in distributed and open environments; human-centric and appreciative methodologies for design and learning; value-based information systems development; the increasing overlap between stakeholder participation and labour sourcing; and its consequences for value creation and value capture. She has published several articles within these areas, and she has participated in a large number of national and international research projects.</style></custom5></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Chris McPhee</style></author><author><style face="normal" font="default" size="100%">Seppo Leminen</style></author><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author><author><style face="normal" font="default" size="100%">Mika Westerlund</style></author><author><style face="normal" font="default" size="100%">Eelko Huizingh</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Editorial: Living Labs and User Innovation (January 2016)</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">closed innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">field trials</style></keyword><keyword><style  face="normal" font="default" size="100%">impact assessment</style></keyword><keyword><style  face="normal" font="default" size="100%">living labs</style></keyword><keyword><style  face="normal" font="default" size="100%">Open innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">user engagement</style></keyword><keyword><style  face="normal" font="default" size="100%">user innovation</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">01/2016</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/955</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">6</style></volume><pages><style face="normal" font="default" size="100%">3-6</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><issue><style face="normal" font="default" size="100%">1</style></issue><custom1><style face="normal" font="default" size="100%">Technology Innovation Management Review
Chris McPhee is Editor-in-Chief of the &lt;em&gt;Technology Innovation Management Review&lt;/em&gt;. Chris holds an MASc degree in Technology Innovation Management from Carleton University in Ottawa, Canada, and BScH and MSc degrees in Biology from Queen's University in Kingston, Canada. He has over 15 years of management, design, and content-development experience in Canada and Scotland, primarily in the science, health, and education sectors. As an advisor and editor, he helps entrepreneurs, executives, and researchers develop and express their ideas.</style></custom1><custom2><style face="normal" font="default" size="100%">Laurea University of Applied Sciences
Seppo Leminen holds positions as Principal Lecturer at the Laurea University of Applied Sciences and Adjunct Professor in the School of Business at Aalto University in Finland. He holds a doctoral degree in Marketing from the Hanken School of Economics and a doctoral degree in Industrial Engineering and Management in the School of Science at Aalto University. His research and consulting interests include living labs, open innovation, value co-creation and capture with users, relationships, services and business models in marketing, particularly in Internet of Things (IoT), as well as management models in high-tech and service-intensive industries. Results from his research have been reported in &lt;em&gt;Industrial Marketing Management,&lt;/em&gt; the &lt;em&gt;Journal of Technology and Engineering and Management,&lt;/em&gt; &lt;em&gt;Management Decision,&lt;/em&gt; the &lt;em&gt;International Journal of Technology Management,&lt;/em&gt; the &lt;em&gt;International Journal of Technology Marketing,&lt;/em&gt; the &lt;em&gt;International Journal of Product Development,&lt;/em&gt; and the &lt;em&gt;Technology Innovation Management Review,&lt;/em&gt; among many others.</style></custom2><custom3><style face="normal" font="default" size="100%">iMinds and Ghent University
Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled &lt;em&gt;Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation.&lt;/em&gt;</style></custom3><custom4><style face="normal" font="default" size="100%">Carleton University
Mika Westerlund, DSc (Econ), is an Associate Professor at Carleton University in Ottawa, Canada. He previously held positions as a Postdoctoral Scholar in the Haas School of Business at the University of California Berkeley and in the School of Economics at Aalto University in Helsinki, Finland. Mika earned his doctoral degree in Marketing from the Helsinki School of Economics in Finland. His current research interests include open and user innovation, the Internet of Things, business strategy, and management models in high-tech and service-intensive industries.</style></custom4><custom5><style face="normal" font="default" size="100%">University of Groningen
Eelko Huizingh is an Associate Professor of Innovation Management at the Faculty of Economics and Business, University of Groningen in the Netherlands. His academic research focuses on the intersection of innovation and entrepreneurship, marketing, and information technology. He has authored over 300 articles, has edited more than 20 special issues of journals, and has published several textbooks. His consulting activities include support of companies in their strategy and innovation efforts. He is also the Director of Scientific Affairs for the International Society for Professional Innovation Management (&lt;a href=&quot;http://ispim.org&quot; target=&quot;_blank&quot;&gt;ISPIM&lt;/a&gt;) and the Director of &lt;a href=&quot;http://www.HAcademic.com&quot; target=&quot;_blank&quot;&gt;Huizingh Academic Development&lt;/a&gt;, through which he has run more than 50 workshops around the world to help both junior and senior academics to publish for career advancement and to attract funding through improved written communication. </style></custom5></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Annabel Georges</style></author><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author><author><style face="normal" font="default" size="100%">Koen Vervoort</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Factors Affecting the Attrition of Test Users During Living Lab Field Trials</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">attrition</style></keyword><keyword><style  face="normal" font="default" size="100%">drop-out</style></keyword><keyword><style  face="normal" font="default" size="100%">field trial</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword><keyword><style  face="normal" font="default" size="100%">Open innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">user engagement</style></keyword><keyword><style  face="normal" font="default" size="100%">user involvement</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">01/2016</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/959</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">6</style></volume><pages><style face="normal" font="default" size="100%">35-44</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Next to active user involvement and a multi-method approach, a third major principle within living lab research consists of capturing the real-life context in which an innovation is used by end users. Field trials are a method to study the interaction of test users with an innovation in the context of use. However, when conducting field trials, there are several reasons why users stop participating in research activities, a phenomenon labelled as attrition. In this article, we elaborate on drop-outs during field trials by analyzing three post-trial surveys of living lab field trials. Our results show that several factors related to the innovation, as well as related to the field trial setup, play a role in attrition, including the lack of added value of the innovation and the extent to which the innovation satisfies the needs and time restrictions of test users. Based on our findings, we provide practical guidelines for managers to reduce attrition during field trials.</style></abstract><issue><style face="normal" font="default" size="100%">1</style></issue><custom1><style face="normal" font="default" size="100%">iMinds – MICT – Ghent University
Annabel Georges is a Junior Researcher in the research group iMinds – MICT – Ghent University in Belgium. She holds a Master's degree in Communication Sciences from Ghent University, with a specialization in New Media and Society. In her master's thesis, &lt;em&gt;Social Media from A to Z: The Role of Media Coaches in the Diffusion of Social Media Literacy within the Library as an Organization,&lt;/em&gt; she used social network analysis to study the diffusion of social media literacy with library staff. At iMinds, her main interests are social innovation and the factors that motivate test users to participate in field trials.</style></custom1><custom2><style face="normal" font="default" size="100%">iMinds – MICT – Ghent University
Dimitri Schuurman holds a PhD (2015) and Master's degree in Communication Sciences (2003) from Ghent University in Belgium. He joined the research group iMinds – MICT – Ghent University in Belgium in 2005 and started working at iMinds Living Labs in 2009. Together with his iMinds colleagues, Dimitri developed a specific living lab offering targeted at startups and SMEs, in which he has managed over 50 innovation projects. As a senior researcher, Dimitri is currently responsible for the methodology and academic valorization of living lab projects. He also coordinates a dynamic team of living lab researchers from iMinds – MICT – Ghent University. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. In early 2015, he finished his PhD entitled &lt;em&gt;Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation&lt;/em&gt;. </style></custom2><custom3><style face="normal" font="default" size="100%">iMinds – MICT – Ghent University
Koen Vervoort manages and coordinates panels within living lab settings within one of the first living lab organizations in Europe: iMinds Living Labs in Belgium. He also represents iMinds within large Flemish and European living lab projects, hosts workshops, benchmarks internal processes within the entire living lab community (and beyond), oversees an internal quality survey, and organizes fieldwork for iMinds' flagship, &lt;a href=&quot;http://digimeter.be&quot; target=_blank&quot;&gt;Digimeter&lt;/a&gt;, a report that tracks the ownership and use of media (technology) among the Flemish population.</style></custom3></record></records></xml>