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Journal Article
McPhee, C. 2015. Editorial: Insights (September 2015). Technology Innovation Management Review, 5(9): 3-4. http://doi.org/10.22215/timreview/924
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Hurley, B. 2015. TIM Lecture Series – Improving the Self-Service Customer Experience: The Case of IBM Watson and Purple Forge. Technology Innovation Management Review, 5(9): 36-40. http://doi.org/10.22215/timreview/929
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