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Hernandez-Maskivker, G., & Ryan, G. 2016. Priority Systems at Theme Parks from the Perspective of Managers and Customers. Technology Innovation Management Review, 6(11): 40-47. http://doi.org/10.22215/timreview/1034
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Tripathi, S. S. 2014. The Role of Managers as Agents in Successful Service Innovations: Evidence from India. Technology Innovation Management Review, 4(8): 18-26. http://doi.org/10.22215/timreview/819
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